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A quote form is only useful if

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the right information reaches the right person.

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In this tutorial, we will configure the administrator

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notification, customer confirmation, PDF attachment, and sender name.

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Open the form, choose Form settings, and select Email.

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Open Admin email and enter the mailbox that should receive new requests.

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Replace the sample address with your own.

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Use a subject that identifies the form or

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service, such as New vehicle rental request.

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The BCC field is available when another internal recipient needs a copy.

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Customize the Email template while keeping the dynamic placeholders you need.

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The reference placeholder identifies the request.

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Information content inserts the customer’s details, and project content inserts the selected options.

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Add a short introduction, but preserve these placeholders

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so the message includes the actual submission.

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Open Customer email and enable Send email to the customer.

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Set a clear confirmation subject, then edit the customer template.

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Make sure the form contains an email field,

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and require it when a reply is essential.

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Explain what happens next, including your expected response time.

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Enable Send the order as PDF for the recipient who needs an attachment.

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The PDF has its own template, separate from the email body.

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Review both templates.

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Keep the reference, customer details, and selected options in the

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PDF so it remains useful when downloaded or forwarded.

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Open Sender and choose a recognizable sender name,

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such as your business or booking team.

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This setting changes the name shown to the recipient.

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Your WordPress mail configuration controls the actual delivery, so

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verify that separately if messages do not arrive.

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Save the form settings, then submit a

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test request using email addresses you control.

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Check the administrator message, the customer confirmation, and any PDF attachments.

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Verify the reference, contact details, selected options, and total.

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Also check the spam folder if an expected message is missing.

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Match the wording to what the form really does.

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A quote request confirmation should not promise that payment has been received or

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a booking is confirmed unless that is true.

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With accurate templates and a successful delivery test, your form can give both

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your team and your customers a useful record.
