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6 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
12 messages6 réponses de l'auteurSupportPersonnalisationWooCommerce
R
Clientregularbounce
hi!
I need a form that calculates the price of a product, launched in a popup after a clic on its add to cart button. like this website exactly: musicbed.com/songs (clic on the cart icon of any song to see the right sidebar and the form), would it be possible to do that with your plugin somehow?
A
Auteurloopus
Hello,
You can create such forms and choose to add the woo product to the woo cart with the defined price in the form, but it would require to create one form per product.
R
Clientregularbounce
Yes I know your plugin works perfectly with one product per form.
My question is: do you think it's possible to make only one form that would launch on add to cart on every product of the shop with some custom work?
A
Auteurloopus
Yes, if the form is displayed from the woocommerce product page, it can normally be done by modifying the function generateItemHtml() in the plugin file /includes/lfb-core.php .
You will probably need to replace this part of the code :
if ($dataItem->wooProductID > 0) {
$prodID = $dataItem->wooProductID;
try {
$product = new WC_Product($dataItem->wooProductID);
By something like that :
if ($dataItem->wooProductID > 0) {
global $product;
$prodID = $product->get_id();
try {
It will use the current woo product instead of the "Woo product" item option.
R
Clientregularbounce
Hi loopus, thank you for your answer.
I don't know if you understand me correctly so here is the exact flow I would like to have:
((All product are at 50$ in woocommerce backend.))
When a customer clicks the ADD TO CART button in a single or archive page, a sidebar appears with a form that adds options and calculate final price.
At the end add of the form:
- the product with final price is added to the woocommerce cart, payment is made via woocommerce.
- OR the form displays a RECEIVE A QUOTE button if price is greater than a specific amount.
A
Auteurloopus
Hello,
Using the current woo product in the form can be done by modifying the plugin code as explained in my previous message. But there is no specific option currently to show the form in a side bar. The wooproduct can be added to the woo cart at end of the form with its price calculated in the form. Only the woo product can be added to the woo cart, the other data will be sent to the admin at end of the form, with the same order reference than the one added as woo product attribute in the woo order.
R
Clientregularbounce
So the final price can be entirely calculated and displayed in the cart through options in the form without needing me to add all attributes for each products in woocommerce back end, right?
A
Auteurloopus
Yes. If needed you can assign the wooproduct (that will be automatically replaced by the detected one in the current page) to an hidden & preselected checkbox in the last step of the form, and set this price calculation to it : [price] = [total] . The product will be added to the woo cart with the total price of the form .
R
Clientregularbounce
Amazing! I can't find a way to launch the form (in a popup) when customer clicks on the add to cart button of a product, can you help with that please?
A
Auteurloopus
You need to add the form shortcode in the page, with the popup attribute :
[estimation_form form_id="1" popup="true"]
Then simply add the css class "open-estimation-form form-1" to the button that must open the form. If needed, the documentation can be found in the main zip package of the plugin.
R
Clientregularbounce
Hi, I checked with my developer and we won't use your plugin, it's extremely flexible but over complicated for our needs. Can I ask you a refund please?
A
Auteurloopus
Hello,
Please contact me form the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
5 messages2 réponses de l'auteurFil acheteurSupportPDF et e-mail
Z
Clientziloub
Hi there !
Just a question : we did a form with your plugin, everything OK. But we saw that the "sender name" of the email (for the client) is not what whe want. Where we can set a specific sender name for the email ? And can we choose some fields of our form to do it ?
A
Auteurloopus
Hello,
Please can you use the button "Reply" for new messages ? Thank you !
It can happen with some themes. You can use this small plugin to configure the wanted sender email : https://wordpress.org/plugins/cb-change-mail-sender/
You can also configure a SMTP email account from the global settings panel of the plugin. The emails will be sent directly from the configured account and not from the server anymore.
Z
Clientziloub
Thanks ! I will do "reply" now :) So we did the change by using Gmail SMTP. It's OK for the client now ! They see our compagny name as we wanted.
But it's not OK for the administrator email (we don't have the name of our company, like the client have, but some other data from the form... weird).
A
Auteurloopus
Feel free to contact me from the support page or my profile page, I will check it .
Z
Clientziloub
Ok, I will do it tomorrow morning ! Again thanks for your very quick replies, and good support.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteurSupportPersonnalisation
K
Clientkeramiko
Hi dear support,
how can I change these two colors?
I want that if a an option is selected it is orange and if it is not selected it is grey, see screenshot:
https://ibb.co/7pcv5dQ
In the options > Design I found the option "Main color" which changes the color of the deselcted item.
But when the visitor clicks on / selects e.g. Website the color is always grey, no matter which color settings I set.
Thanks in advance.
A
Auteurloopus
Hello,
You simply need to enable the option "Inverse gray effect" in the "Design" settings tab of the form to do that.
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
13 messages5 réponses de l'auteurFil acheteurSupportPersonnalisationPaiements
Z
Clientziloub
Hi there !
Your plugin don't work for the final step (send email and record the form). Everything is OK (to fill all the fields, and in the process), but at the final step (with the resume), when we enter our email and click "send", the plugin is stuck on the process with the loading page and nothing ... No email is sent to our administrator email, as to the client email.
Nothing is also recorded on the backend...
We tried the plugin with another theme, on a fresh stagging website (with no other plugins) and it is not working too...
We have, on the navigator console : Failed to load resource: the server responded with a status of 500 about /wp-admin/admin-ajax.php:1
Nothing more for "errors".
Could you please tell us what's goin on with the plugin, and how to fix that ?
You can see the form on : https://facturation.dismed.fr/test/
Thanks for your help, this is quite urgent !
Z
Clientziloub
And these are the errors we see on the server regarding your plugin, if it's can help you to find the issue :
#4 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/lfb-core.php(4841): wp_mail()
#5 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/lfb-core.php(5819): LFB_Core->sendOrderEmail()
#6 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_E" while reading response header from upstream, client: #.##.###.##, server: facturation.dismed.fr, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "facturation.dismed.fr", referrer: "https://facturation.dismed.fr/test-2/"
2021/04/14 11:02:13 [error] 52931#52931: *119162 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined function Dompdf\Css\ctype_xdigit() in /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php:307
Stack trace:
#0 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php(197): Dompdf\Css\Color::getArray()
#1 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(817): Dompdf\Css\Color::parse()
#2 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(1849): Dompdf\Css\Style->munge_color()
#3 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(1717): Dompdf\Css\Style->set_prop_color()
#4 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src" while reading response header from upstream, client: #.##.###.##, server: facturation.dismed.fr, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "facturation.dismed.fr", referrer: "https://facturation.dismed.fr/test/"
A
Auteurloopus
Hello,
Please contact me from the support page by using the buyer account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
Z
Clientziloub
Hi, thanks for your feedback. As you can see here, I purchased your plugin, but I don't have now the support rights with it.
But the issue I mentioned here to you is not, for me, a "support request". It is a general issue of the plugin itself (as I tried to make it works on a fresh wordpress website with no others 3rd party plugins and with a default theme of wordpress. It's not working in all conditions... and this is not normal).
If it was related to my installation (wordpress with many plugins and custom theme), it would be a support request (and then, I need the support rights), but it is not the case now.
I assume that I can have a plugin that have to work as normal, with a fresh wordpress installation, and it is not the case, and that I don't have to "pay again" for just a support if the plugin is not working on a fresh installation (and same in different servers).
So could you please take in count my request (with all details I gave on that post) in order to, at least, make it work ?
Thanks for your help!
Z
Clientziloub
It seems like that the problem here is about that line :
PHP Fatal error: Uncaught Error: Call to undefined function Dompdf\Css\ctype_xdigit() in /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php:307
There is nothing on your documentation about the "ctype_xdigit() function. But seems like there is something particular to check / to do with it to have the plugin working as it has to be.
So could you please tell us what to do with that error ? Seems like i'm not the first person to see that error with your plugin. So I think you have the solution.
Thanks !
A
Auteurloopus
Hello,
Correcting bugs and conflicts is a part of the support. Please contact me from the support page or from my profile page, sending me a temporary access to the Wordpress backend, I will debug it .
Z
Clientziloub
We found that, seems like, the plugin is not OK with Php version 7.4 (because of the ctype_xdigit function).
When we deactivates the e-signature and the pdf generation, the form is now working and send the email on php version 7.4.
The only issue is with the ctype function that is not working.
A
Auteurloopus
What is the used version of the plugin ?
Z
Clientziloub
Hi, finaly we found why nothing worked. You plugin is not compatible with PHP version 7.4 (regarding iconv module). We need to downgrade to 7.3 to have it working. I think you should add this on your documentation.
A
Auteurloopus
What is the used version of the plugin ? The last versions of the plugin should work normally with the last PHP versions.
Z
Clientziloub
Sorry : the version of the plugin is the last one normaly : 9.729
I saw also on internet that iconv (and ctype_xdigit) is not yet OK with PHP version 7.4.
A
Auteurloopus
Thank you. These functions are normally supported by PHP 7.4 : https://www.php.net/manual/fr/function.iconv.php , https://www.php.net/manual/en/function.ctype-xdigit.php . The version 9.729 of the plugin comes with the last update of DomPDF, that should support all the recent PHP versions. It is impossible to replicate the mentioned problem on my side. Feel free to contact me from my profile page if you need help, I will check it .
Z
Clientziloub
Ok, thanks loopus for your support and attention :) We will do some tests and will tell you if we find more details about that issue. By now, we succeed to have the plugin working !
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteurSupportPersonnalisationWooCommerce
J
Clientjucapuna
Hello friend, I have bought your plugin for years but I have never used it, now I have the opportunity to use it and I wanted to ask you.
I can mix your plugins with WooCommerce Bookings,
I need to make a website of an event house, in which they rent (reserve) all kinds of elements for events, and they want users to enter, choose what type of elements and the quantity and at the end they can reserve.
for example: I have 6 wooden chairs and 6 metal chairs, 2 wooden tables, a chocolate fountain among 78 other elements, and as a user I choose what I need to put together a party out of everything she has.
I select 6 metal chairs, 2 wooden chairs and a wooden table. And that this in the end can give me a date of what day I want to reserve all these that I have chosen.
Please tell me if it can be done or at least help me with this issue.
or how necessary your on my part to do this.
A
Auteurloopus
Hello,
There is apparently a mistake here, there were several support requests from this account, since 2017. Sorry, there is no specific option to use this plugin with Woocommerce Bookings plugin currently. I note the suggestion, thank you.
If you need a freelance to develop such customizations to your version of the plugin, I can recommend this team : https://www.wpdeft.com/
They are used to work with this plugin and should be available for such custom work .
J
Clientjucapuna
Thanks for the suggestion and I am writing to them. Well, as I told you before, I made several support comments but I never used it.
Anyway thank you very much.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPersonnalisationPaiements
K
Clientklon73
Can I somehow manage the arrangement of items so that the graphic appears in the first column and the settings, summary and other form items appear in the second?
A
Auteurloopus
Hello,
No, sorry, there is no specific option to move the final summary currently. I note the suggestion, thank you.
Feel free to send me the url of the form from the support page of the plugin, I will check if it can be done by using custom JS : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurFil acheteurSupportPersonnalisationPaiements
K
Clientkeramiko
Hi dear WP Cost Estimation & Payment Forms Builder support,
I bought your plug-in and it looks great from the first view, but how can I adjust the icons in the form so they are in one line?
see the screenshot here: https://ibb.co/YkcMxFL
Thanks in advance
A
Auteurloopus
Hello,
Please can you send me the url of the form ?
A
Auteurloopus
Thank you. Here is the css rule to paste in the "Custom CSS" option of the form to fix this css conflict :
#estimation_popup .col-md-2 {
width: auto !important;
}
Is it ok ?
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteur
I
ClientItsvarro
Hi, if we have a product in our form that we don't have a price for, for example, products that we buy from suppliers, is it possible to have it specified in summary as "quote" or something similar? If the user chooses this product, it will state "quote" in summary, and we will get back to the user with pricing. Thank you.
A
Auteurloopus
Hello,
Yes, you can create a Rich text item that contains the wanted text (Quote) in the last step of the form, enable its option "is hidden" and use its "show depending on conditions" to activate it only when the target item is selected. The rich text item will still hidden in the form but its text will be displayed in the summary only when its visibility conditions are filled .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteur
S
ClientShorty05
pre sale question ... We want to calculate two things with one field.
Field One = 20$ / 2KG
Then we want to calculate quantity * 20$
in another filed we wanna calculate
quantity * 2KG is that possible ?
A
Auteurloopus
Hello,
Yes, you can create such calculations by using the price and quantity calculation options.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPaiements
T
ClientTwoMiles
I purchased this plugin a while back but never used it. Now I'm ready to use it and as soon as I install I get a critical error and my whole site crashes. I searched the comment section for similar problem and tried applying the solutions you give about increasing memory but none of the solutions fix the plugin. Please help. Thank you!
A
Auteurloopus
Hello,
Of course. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurSupportPersonnalisationWooCommerce
A
Clientathemeplease
Presale-Q:
Just saw this plug - nice design - seems to solve my problem with ordering.
1. Can the customer choose different sizes and upload image + text area to order paintings?
2. Can this be with or without account or both?
3. This plug work with all other Woo plugs for EU tax and so on, right?
4. Do you have a solution to have recurring orders or easy order from the backlog of old orders?
That`s about it. /Mike
A
Auteurloopus
Hello,
1. Yes, you can create such components
2. It doesn't require any account
3. If wanted (it isn't mandatory), you can assign woo products to the items of the form and choose to add them at end of the form. In this case the customer will pay directly from Woocommerce, by using the installed woo plugins and payment gateway.
4. Yes, you can create recurring orders. But if you want to use it with Woocommerce, you will need to use Woocommerce Subscription plugin .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPersonnalisationPaiements
M
Clientmcaballero50
Hello!
I would like how to change general sizes of the form, like distances between elements (fields, text, etc..).
I do change sizes of each element in the form designer but it doesn´t work very good. I use it with elementor pro.
I would appreciate your help.
Thanks!
A
Auteurloopus
Hello,
If a style created from the form designer tool isn't correctly applied, you can edit the generated css rule (pencil button) and add the css tag "!important" after the problematic style to force it .
Ex:
#estimation_popup input[type="text"].form-control {
width: 280px !important;
}
Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurSupportPaiementsPDF et e-mail
S
Clientsupp0rt
Hello,
I have a pre-sale question:
1) Is it possible to add the selections the user made on top of the form? So if anyone want's to remove them it can do it instantly?
2) Can the final step be a summary of what the user have choosen on the previous forms and all the information be sented to me via email?
Best Regards
A
Auteurloopus
Hello,
1. It is possible to add a button that can show the summary from any step of the form. By clicking on a step in this floating summary, the user will return to this step to be able to change its selection (visible in this demo : http://www.wordpress-estimation-payment-forms.com/demo-of-a-cost-estimation-form/ ) .
2. The final step can show a summary that resume the selection done in all steps of the form. This summary can also be sent by email to the admin and to the customer.
S
Clientsupp0rt
Thank you for your information and the clarifications.
2 more questions::
1) Does it support the Greek/Chinese characters ?
2) Is there any known issues with any theme? Like Avada for example?
Best Regards
A
Auteurloopus
1. Yes, except in the generated pdf files, you will need to keep the pdf option disabled.
2. It should work with any Wordpress premium theme. Feel free to contact me if you have any conflict, I will fix it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
K
ClientKyleJames789
Hi there
I have about 17500 forms filled in - and I need to download them - but the view orders page isn't loading - left it overnight too - would you please be able to tell me where these are saved in a database so I can get them?
A
Auteurloopus
Hello,
They are stored in the "wpefc_logs" table in the mySQL database of the website. You will need to disable the "Data encryption" option from the global settings panel of the plugin to see this data in plain text.
3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
6 messages3 réponses de l'auteurFil acheteurSupport
GI
Clientgenesis_italia_srl
Hello. Great plugin compliments.
Question.
After choosing all the various elements I have to add the shipments of € 5.90 (free for purchases of more than € 69.90).
How do I make it? Thanks so much.
A
Auteurloopus
Hello,
Thank you :)
A simple way to do that is to create an hidden & preselected checkbox "Shipping fee" in the last step of the form, and fill 5.90 in its "Price" option.
If you leave its "Show in summary" option enabled, the checkbox will be hidden in the form but its price will be displayed in the final summary .
GI
Clientgenesis_italia_srl
the problem is how to set up free shipping for orders over € 69.90
A
Auteurloopus
By using the "Price calculation" option on the hidden checkbox :
[price] = 0
if([total]
Is it ok ?
GI
Clientgenesis_italia_srl
I didn't understand where to put this code
A
Auteurloopus
It can be used on an hidden & preselected checkbox "Shipping fees" placed in the last step of the form .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPaiements
O
Clientonestopprint
hello, I'm having a little problem with my E&P Forms. could you show me how to display error text alert in step? For example, when customer fails to select an option, there will be a line saying “Please select an option”.
Also, there is a bug when customer fails to select option and after that they cannot click the option any more.
please see the following video https://ortindo.com/wp-content/uploads/2021/04/bandicam-2021-04-08-19-00-26-204.mp4
thank you
A
Auteurloopus
Hello,
1. There is no such option currently, sorry. The invalid fields become red when they are in error state. I note the suggestion, thank you.
2. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurPersonnalisation
GI
Clientgenesis_italia_srl
Hello. For each element I want to see the label.
Only if I place the mouse pointer do I see the word CLASSIC. without the label I don't know which one to choose but I have to hover the mouse over all 4 icons. Screenshot Here https://ibb.co/QMFn6Lf
A
Auteurloopus
Hello,
You simply need to set the option "Style of image titles" to "Static" in the Design settings tab of the form to show the item titles as static texts under the images.
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurSupportPersonnalisation
BW
ClientBernd_W
Pre-sale request
Hy, is it possible to implement this with your module?
Our piece prices are staggered according to distances
therefore distance request via MAP API
up to 100miles and 100 products a fixed price
over 100miles the piece product xy dollars
Over 300 miles the piece xy Dollar
Andsoon....
on top
when a quantity xy has been selected.
for example:
100 products 1 day
140 products 2 days
Is it possible with the pluign?
Many thanks
Translated with www.DeepL.com/Translator (free version)
A
Auteurloopus
Hello,
Yes, you can make such custom calculations based on distances and quantities. You will need to fill your Google Maps API key in the form settings to activate the distance calculation option.
BW
ClientBernd_W
Thanks for the quick feedback!
Is it possible that they perform the necessary settings fields for us. So that everything works roughly.
Of course we pay for the support hours
A
Auteurloopus
Sorry, I am not available as freelance currently, but if you need a developer to fully create and configure your forms, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
T
Clienttutadek
Hi loopus!
Is there a way to include a feature where buyers can change currency they would love to pay in based on current exchange rates?
A
Auteurloopus
Hello,
Thank you very much for the review ! There is no specific option to do that currently, but I note the suggestion, thank you.
If you need a freelance to develop such additional features to your version of the plugin, I can recommend this team : https://wpdeft.com/
They are used to work with this plugin .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurPDF et e-mail
I
ClientItsvarro
Hi,
I want to hide the summary in the last step and only have it so that the user needs to give away their email to receive pricing. This works fine, but the email/pdf summary shows the prices only after each product but does not summarize the pricing; it says "0" amount at the bottom of the email summary/PDF.
How can I correct this?
In the "Last Step" settings, I have activated (YES)" Hide final price."
In the " Summary" settings, I have deactivated (NO)" Hide all prices."
In the " Summary" settings, I have deactivated (NO)" Show a summary in the last step ?"
Thank you.
A
Auteurloopus
Hello,
Please can you send me the url of the form ? I will check it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurSupportPersonnalisationPaiements
B
Clientbursacelikyapi
It's really good plugin to use thank you for all. I want to make custom calculator about home renovation but i don't want to use that about giving order. I couldn't do that. How can i change that is on last page (order) to direct my site link.?
A
Auteurloopus
Hello,
For support request, please contact me from the support page by using your buyer account, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
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2 messages1 réponses de l'auteurFil acheteurSupport
A9
Clientak_999
Thanks for adding map feature.
For some reason it doesn't show map from one point to another.
Also how can I modify map? I would like to remove: Map, satellite buttons and zoom buttons as well?
Thank you
A
Auteurloopus
Hello,
Feel free to contact me from the support page, I will check it. There is no specific option to manage the map buttons currently.
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2 messages1 réponses de l'auteurFil acheteur
MD
Clientmikaeil_dgroup
Hi, Dear ...
It is recommended to improve the quality level of the plugin, in the next updates, include the possibility by which the forms can be imported and exported separately. This makes it possible to better manage forms.
For example, I designed two forms on localhost, but I want to upload the second form to the main website in the future. With the current features of the plugin, I can not "add" the second form to the first uploaded form in the future, and I will have to import both forms together.
I may have made changes to the form uploaded to the main website, in which case these changes will be removed and "replaced" with the first form of the localhost.
Thank you for your cooperation and good plugin ...
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2 messages1 réponses de l'auteurPersonnalisation
V
Clientvnk88
Hello! Pre-sale question: Is it possible to remove the price and calculation
functionality? I want to use just the form and design forms options, like quotes but without prices?
A
Auteurloopus
Hello,
Yes, it is possible to remove all prices in the form.
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6 messages3 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
F
ClientFabioAl
Hello, after the latest updates (wp 5.7 installed) I have seen that by generating a quote, in addition to not starting the email, it is not even saved in the order list.
Thanks Fabio
A
Auteurloopus
Hello,
The plugin works normally with Wordpress 5.7, there is probably a conflict somewhere.
Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .
F
ClientFabioAl
I answered you from the support but it has expired I don't know if you received the email
A
Auteurloopus
Yes, I correctly received it and replied.
F
ClientFabioAl
Availability, speed and professionalism in a few minutes solved the problem ... IMPORTANT not due to its software. You are great! Thanks
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4 messages2 réponses de l'auteurFil acheteurSupportPaiements
S
Clientsirajahmadzai
Hello,
I have my quoting tool setup, it's working fine on a laptop but on mobile devices the estimation is $0. Please help. Here is my quoting tool link:
https://www.windowguru.ca/windowguru-quoting-tool/
A
Auteurloopus
Hello,
Please can you contact me from the support page of the plugin, sending me an export of the form ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .
S
Clientsirajahmadzai
I contacted through there too. I have clients visiting the site. I am not able to attach a file there.
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7 messages3 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
I
ClientItsvarro
Hi,
How can I add an additional fee if the customer chooses several rental days (with date picker). I understand I'm supposed to use "add a date picker" in price calculations, but I'm not sure exactly how to add additional fees with it.
Example:
1. I have a product that costs 10USD for one day of rental; for each extra rental day, the calculator should add 10USD.
2. I have a date picker
3. I have activated the price calculation function for the product and selected +Add a date difference. In the start date, I have chosen: Rental period "from date" and in en date, I have rental period selected "to date."
4. I get the code: [dateDifference-490_491]
What do I do from here to make the calculator add 10USD for each day?
Another question, is it possible to do this in bulk somehow, or do I need to add this code for all my products?
Thank you.
A
Auteurloopus
Hello,
The calculation to use should be :
[price] = 0
if([dateDifference-490_491] > 1){
[price] = 10* ( [dateDifference-490_491] -1)
}
You can enable the option "Don't add price to total" on the target items (and define their daily cost as price), place this calculation on an hidden & preselected checkbox and replace "10" by the sum of these items prices in the calculation :
[price] = 0
if([dateDifference-490_491] > 1){
[price] = ([item-1_price]+[item-2_price]+[item-3_price])* ( [dateDifference-490_491] -1)
}
Only selected items will return a non-null price, so the calculation result should be the good one .
I
ClientItsvarro
Thank you for fast reply, great support!
I
ClientItsvarro
I have a couple of more questions for you.
1. Pricing decimal changes when I select a product. The form shows "10,00USD" when the product is unselected and 10USD when selected - it creates shifts in the form. How can I adjust this?
2. When a customer goes backward in my form, everything they have written before disappears, like addresses and so. They have added name, email, and address and want to go back to select more products; the customer needs to re-enter all details. Is there a setting for this?
Thank you, again.
A
Auteurloopus
1. Please can you send me the url of the form where I can see it ?
2. No, sorry, it is the normal behavior of the plugin. The step content is reset to default when the user returns to a previous step. It is necessary for some situations, since the items of the steps are dynamic and can depend on the selection of the items in the other steps.
I
ClientItsvarro
Can you please give me an e-mail to send to?
A
Auteurloopus
You can contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
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2 messages1 réponses de l'auteurFil acheteurSupportPaiements
A
Clientalexianagroup
I can no longer edit the forms ... when I click on the edit button it loads but returns to the list of forms! Thank you
A
Auteurloopus
Hello,
Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
S
Clientssuksolutions
Hi,
We are passing information to Zapier webhook using GET variable but unable to capture unique STRIPE reference and pass it to webhook along with other GET variables. Our whole project is stuck because of this. We even went to WPDEFT as per suggestion but it has been more than 3 weeks and no progress.
A
Auteurloopus
Hello,
As explained by email, there is no specific option to send the Stripe payment reference to Zapier currently, sorry. If needed, you can find available freelances here : https://studio.envato.com/ and here : https://wpkraken.io/ . I noted the suggestion, thank you. If you can't use the plugin without this additional function, feel free to ask me a refund, I will accept it, no problem !
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2 messages1 réponses de l'auteurFil acheteurSupportPaiements
A
Clientadlsconseils
Hello,
In the last question of my form I ask if the rate should be billed annually or monthly.
If annually is checked, I want to change the quantity of certain items from 1 to 12 and apply a reduction of 5% in total. I tried something like:
if([item-262_isChecked]) {
0- (([price]*5)/100)
}
if([item-262_isChecked]) {
[quantity]*12
}
I am unable to change the quantity and apply multiple calculations on the same object.
I couldn't find any documentation about the calculations, can you help me?
Thanks,
Alex.
A
Auteurloopus
Hello,
Please can you contact me from the support page of the plugin ( https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support ), sending me an export of the form ? I will check it .
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurFil acheteurPersonnalisation
S
Clients4arkman
I'm trying to use use the form builder to gather information and then use it to plug into a . I can't seem to make the script part work with the code field within the rich text format. Is this even possible?
A
Auteurloopus
Hello,
A rich text item can't contain script, but you can use the "Custom JS" option of the form to add your custom scripts.
S
Clients4arkman
And if I wanted that to display on the summary of the form being submitted, with the items entered in the script, what would be needed for that? I see on a lot of the Custom JS questions you've put in the needed surrounding code. Thank you.
A
Auteurloopus
Sorry, I don't understand what you try to do exactly. Please can you explain ?
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2 messages1 réponses de l'auteurFil acheteurSupport
I
Clientindigo44
Hi, since last update the form changes are not saved anymore...
I can only clone existing form but cannot edit or create new ones.
A
Auteurloopus
Hello,
Please can you try to export your forms then fully uninstall/reinstall the plugin from the Wordpress plugins page ? Does it correctly fix the problem ?
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteurRéservationPDF et e-mail
A
Clientamirb332
I have created this plugin in a dashboard for Registered Members only. The question is can you know who sent the form directly through the user who is logged in? That means that this form only works for logged in wordpress users, because then the person does not need to enter all his data like address - email etc. at the end when sending the form.
2nd question:
Is there any way to connect Calendar with Google Calendar? Or can you somehow generate a shortcode to make the calendar visible on the home page for all customers to see when appointments are booked and when appointments are free. And is there a possibility that you choose a time frame window as the last option? For example from 28.03.2021 to 04.04.2021 hotel booked or room booked / or service.
A
Clientamirb332
I had to solve it just currently quite differently in which I ask after each service again a question how many days he wants our service and then per day for example 50€ is calculated. so always from 1 question were 3 or 4 more writs
A
Auteurloopus
Hello,
No, sorry, there is no specific option to do that currently. If you need a developer to customize your version with such additional features, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurSupportPaiementsPDF et e-mail
J
Clientjesusmoreno24
Hi, i need a test pls. My email is [email redacted]
A
Auteurloopus
Hello,
For support requests, please contact from the support page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
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5 messages2 réponses de l'auteurFil acheteurSupportPersonnalisation
L
Clientldaines
Hi, how can I add a label on the right side of a numeric field item?
Thanks
A
Auteurloopus
Hello,
Not on right side, but you can show a text under it by using the "Small description" option from the item panel of the number field.
L
Clientldaines
In fact, I have several numeric fields with different measurement units that I want to place on the right side of each field. Is it possible to use the "Small description" option and place it next to each field via CSS?
A
Auteurloopus
Please can you contact me from the support page of the plugin and send me the url of the form ? I will check it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteurRéservation
C
Clientcomclusive
Pre-purchase question. Can the date picker be restricted to a range of dates?We're looking for a form/quote plugin that can handle dates within a short range of dates for a limited event. Thanks
A
Auteurloopus
Hello,
Yes, you can assign a calendar to the target datepicker and create an event in this calendar that set the wanted dates as busy (ex: an event from 2021-04-15 to 2099). Only the available dates will be selectable in the form datepicker for the customer.
C
Clientcomclusive
That's great, thanks for the quick reply. Off to purchase!
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3 messages1 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
S
Clientslsystem
Hello great plugin! Is it possible to integrate logo image in generated PDF?
S
Clientslsystem
Because i have this error when generated :Image not found or type unknown
Devis
A
Auteurloopus
Hello,
Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
LR
Clientleon_r
I inherited a site that had this plugin already installed but the buttons would not do anything. I purchased and updated the plugin but I still can't update the admin email. It will save, but if I go back, it reverts back. This form is important, any other quick way to update admin email in DB or something?
A
Auteurloopus
Hello,
There is maybe a problem in a plugin table in the database. Did you try to export your forms then fully uninstall/reinstall the plugin from the Wordpress plugins page ? It will fully recreate the plugin tables in the database and should fix this issue. is it ok ?
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3 messages1 réponses de l'auteurFil acheteurSupportRéservation
A
ClientAnandaSj
By law we need to have covid-19 instructions displayed at the end of the booking process. We currently display it in the summary. This makes the summary long and users simply do not see the Book My Appointment button. As people already see a summary, people think an appointment is already booked. Please solve this issue by placing the summary on a page after the appointment is booked. Or by adding a function to display text on the last page. (after the appointment is booked)
A
Auteurloopus
Hello,
Please can you use the "Reply" button for the new messages ? Thank you for all these suggestions. As mentioned, if you need a freelance to quickly customize your version of the plugin with such additional features, I can recommend this team : https://wpdeft.com/ . You can also find available freelances from Envato Studio : https://studio.envato.com/ .
A
ClientAnandaSj
Will do so in the future. We need these suggestions implemented in the plugin.
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2 messages1 réponses de l'auteurFil acheteurSupportPaiementsLicences
B
ClientBorjaGutierrezGoiria
Hi! I bought a licence on 2016 and ever since the lugin has worked perfectly, but since a week ago it doesnt work. Do I have to buy another licence and install a new version? Thank you so much.
A
Auteurloopus
Hello,
Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurWooCommercePaiements
J
Clientjunukseo
Hi, I have few questions before purchase.
Can I use this plugin to add options on a single product page?
I'm selling a paintings, and I want to add a framing option to painting.
I am wondering if it is possible to click a button on a single product page like a demo of the plugin, select the desired frame, and then move it to WooCommerce's shopping cart or payment page.
A
Auteurloopus
Hello,
Yes, you can assign woo products to the items of the form and choose to add them to the woo cart when the form is sent. But it would require one form per product if the form must automatically add the clicked single product to the cart.
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6 messages3 réponses de l'auteurFil acheteurSupportRéservationPDF et e-mail
A
ClientAnandaSj
1. we need additional information in each row in the list view. (see this please: https://ibb.co/QY3tKd1 ) right now, it's not clear in a quick look, which appointment is for which user. (we need to click on each one to see the info) but we need to see more info for each appointment in the list view, like what you see in the screenshot (is there a snippet code to make that possible?)
2. We need a direct link to each calendar. How can we achieve this? (currently, I have to go to Calendars and choose the individual calendar and it will load like ajax without a direct URL to it. But we need to be able to directly access each calendar)
Thanks
A
Auteurloopus
Hello,
Please can you use the "Reply" button for new messages ? You can also simply reply to my email .
1. No, sorry, there is no option to do that currently. But you can simply click the target calendar event to see the associated order in the event details, and open it simply by clicking the eye icon near the order reference.
2. The calendars are only manageable by the admin currently, there is no such direct url. If you need a freelance to develop such specific customizations to your version, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin.
A
ClientAnandaSj
Hello,
So far my developer has been communicating with you. I'd like to elaborate:
The problem is that like tens of thousands of other retailers in our country we are now required by law (covid-19) to have an appointments system with visible time slots. Which means that retail clerks MUST be able to view all appointments in an overview and know which customer is coming for what type of product/service.
As retail clerks are generally not technically skilled we need a simple linkpage to point them to such overview. We cannot ask them to browse an admin panel.
I appreciate that its possible for the admin to manage calendars, but this is not what we require for the appointments system be useful to us.
Is there another way to accomplish this?
I have been talking to the national retail trade association who represent 13k stores and they advised against using WP for this as they so far did not find a WP solution that they can recommend. I have also talked to people in the health sector who told me the same. It seems to me that if you would decide to offer such functionality this would result in significant sales. Currently we use excel to keep track of appointments and have a clear overview of who is coming for what. I hope that we will be able to replace that with your appointments system.
To me its hard to understand that software so advanced, modern and so beautifully made, does not have a clear overview of appointments on a dedicated page and also does not display the time slots on the front end.
Please consider this for future implementation. Thank you for reading.
A
Auteurloopus
Ok, I understand. Thank you for the detailed suggestion.
A
ClientAnandaSj
Could you please let me know if you consider to implement solutions so that staff have access to a page with an overview of appointments with customer name snd for what type of product/service the customer will come. And if you consider to display specific time slots for customers to select when they make an appointment.
A
Auteurloopus
Hello,
It isn't planned for now, but I noted your suggestions and will study these possibilities, thank you .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPaiements
T
Clientthomasalbech
My products are entered w/o VAt in WC. Then WC adda 25% on the products. In the estimator the price are w/o vat. By law i need to show prices with VAT. Hos do i get the VAT on every product when showing the price durin the "build" the final price are correct - i just need to prices during to be incl vat
A
Auteurloopus
Hello,
You can freely edit the price of the products in your form, they will be added to the woo cart with this price. Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteur
C
ClientChraon
Hi team was planning to convert https://wet2drysolution.com/ to Wordpress theme can you suggest a best theme that can work great with Wp Cost estimation.
A
Auteurloopus
Hello,
This plugin should normally work with any Premium Wordpress theme.
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2 messages1 réponses de l'auteurFil acheteurRéservation
A
ClientAnandaSj
We need to have a role that can only manage the appointments (view booked appointments, add new appointment from dashboard, etc...) but not be able to add/edit/delete forms.
How we can achieve this? (our forms are letting users book appointments in different stores. and those stores have staff that should be able to have full control over the calendar of their store and it's appointments. but shouldn't be able to do anything to the form itself).
We can't grant admin access to every single person, nor we can have 1 person with admin role to take care of all stores and appointments.
Is this possible? If not, please add this feature as it is absolutely essential.
Thanks
A
Auteurloopus
Hello,
No, sorry, there is no specific option to do that currently. I note the request, thank you .
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9 messages4 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
DA
Clientdevops_AT
PrePurchase Question
A friend uses this plugin and it is fantastic! I want to buy it but I found an error (that my friend did not notice) that when the mail arrives or the PDF is downloaded, the row for the "Coupon discount" does not appear as if it appears in the summary of the site. I leave a screenshot as a sample of the summary inside a PDF.
Can this be fixed? if so, I would buy this plugin without hesitation. I am very interested in the Coupon system
https://ibb.co/JnDmdRP
thanks!
A
Auteurloopus
Hello,
Thank you :) Yes, please simply ask your friend to contact me from the support page of the plugin, I will fix it .
DA
Clientdevops_AT
Ok but can it be fixed in my plugin? thank you
DA
Clientdevops_AT
I did a test and I have the same problem .. :(
A
Auteurloopus
If you need help, please simply open a support request by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .
DA
Clientdevops_AT
I have already sent the query to Support. Thanks. It is a bug then. Greetings
A
Auteurloopus
I didn't receive support request from this account. Please can you send an email ?
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5 messages2 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
B
Clientbiaf4
the plugin has a bug, when you fill in the form then when you go to the backoffice -> Orders to download in pdf format it does not work. the pdf launches well for downloading but after its failure to download. are you going to fix this bug?
A
Auteurloopus
Hello,
I can't replicate this issue on my side. Please open a support request from this page by using the buyer account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
B
Clientbiaf4
Hello,
I have contacted the support, can you look into it and tell me if you can solve the problem and by when? so I can get organised
Thank you for your help
A
Auteurloopus
Thank you, I correctly received the request, but the used email address sounds invalid. Please can you send me a valid email address where I can reply ?
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14 messages5 réponses de l'auteurFil acheteurSupportPersonnalisationRéservation
A
ClientAnandaSj
3 questions, which I hope it is possible, but if not, I hope you add it in future updates. They are critical in our case, which our users are not tech savvy and they struggle using the website's simplest features. So, we need to keep things as simple/noob-friendly as possible.
1. In Calendars, I can set the available hours, but I can't set minutes. Let's say the store is open from 09:30 to 17:45 (I can only select 9 tp 18. I can't set the exact time we are open.) following this issue, the time picker will make all the minutes of an hour available for booking, even the minutes that we are not in store, and we have no way to disable that. What if someone books an appointment at 09:00 when we are not even open?
2. In date picker, we set the slot duration (so we set a condition to have a date picker with 10 minutes slot duration if the user selects Product A, and show a 20 minutes slot duration if the user selects the Product B). Everything works fine, except the time picker (specifically the minute picker. the minute picker is still showing the 5 min 5 min. I know the logic behind it, and it works fine in most cases, but what if we want to show the minute picker based on the slot duration? so if the slow duration for the date picker is set to 20 mins, then the minute picker also shows the available minutes in 20 mins break point.)
3. We need to display the calendar by default, without the need to click on the date picker filed to make it visible. I mean, we want the use to see the calendar (date picker, hour picker, and minute picker) all on the page without trying to click on the elements to make them appeared. I couldn't find a way in the plugin to achieve this.
Thanks
A
ClientAnandaSj
4. I've set the Automatic Next Step, but when the user completely selects the date (day, hour and minute) still it shows the calendar and it doesn't go to the next step, and the user should manually press the Next Step button.
5. In the available hours, the 0.00 is disabled, and we expect to have the 0.00 grayed/disabled in the time picker, but it still looks like an active hour, although it actually is disabled (it has the class "active" next to the class "disabled". that's why this happens) Please fix this.
A
ClientAnandaSj
6. Isn't it possible for the distance calculation to grab the user's address using the user's device's GPS/Location?
A
ClientAnandaSj
7. The Date is not displayed in the Summary Bubble (the step title for the step in which the date picker is located is being displayed in the summary bubble, but the selected date and time by the user is not being displayed in the summary bubble). Although it is displayed in the Summary in the last step.
A
Auteurloopus
Hello,
1-2-3-4-6-7. Thank you for these suggestions ! If you need a freelance to quickly develop such customizations to your version of the plugin, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .
5. There is probably a css conflict. Feel free to contact me from the support page, I will check it .
A
ClientAnandaSj
Number 4 and 7 are not really considered as suggestions. They are actually bugs.
Number 5 is also a bug in the plugin, not a css conflict in our site. As you see it is happening in your own demo website as well: https://ibb.co/zPLXt2s
8. Autofill doesn't work in any type of fields. For example if your browser has your name or address or email or phone number, once you click on those fields in the form, it should let the user select from their the suggested info by the browser to autofill. But nothing appears.
A
Auteurloopus
4. It is the normal behavior of the plugin currently. The datepicker still opened when a date is selected, to allow the user to change it. It doesn't fire the next step call like a selectable image, a button, or a checkbox.
5. Thank you for reporting, I fixed it , it will be a part of the next update.
Here is the css rule to add in the "Custom CSS" option of the form to fix it :
#estimation_popup .datetimepicker table tr td.disabled {
color: #bdc3c7 !important;
}
7. The bubble summary doesn't show the "Information" column, only title, quantity and price. It is its normal behavior .
8. Thank you, I will check it .
A
ClientAnandaSj
4. Please add an option to let us choose if we want to sort of fire the next step call after all the day and hour and minutes are selected or not. (OR, at least hide the minute picker popup after it is selected. if the user wants to change it, they can click on it to edit it or pick a new time. now is confusing. user selects the day and hour and minute and nothing happens.)
5. Thanks. that code didn't work for me. Instead I used this to fix it for now:
#lfb_bootstraped.lfb_bootstraped .datetimepicker table tr td span.disabled{
color: #999 !important;
}
6. Isn't there any way to show it? in our forms (which are mostly appointment bookings) the date is the most critical step and that doesn't show up on the summary bubble.
A
Auteurloopus
4-6. Ok, I added these 2 options. It will be a part of the next update. Feel free to contact me from the support page if you want it immediately.
A
ClientAnandaSj
Thanks. I messaged you.
Also, regarding the #2: we need to have that feature "legally". you can read this article (due to covid, some stores are forced to only accept the customers via appointment and the time slots are also forced. so we have to SHOW 10 mins or x mins based on the store and product. we can't show 5 mins 5 mins minute slot picker)
https://translate.google.com/translate?sl=auto&tl=en&u=https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/winkels-en-contactberoepen/winkelen-op-afspraak
A
Auteurloopus
This feature isn't planned currently, but I note the request, thank you. Actually you can freely define the duration of the event from the datepicker item panel, but the minutes panel still show 5 mins steps . The minutes corresponding to busy dates are automatically disabled.
A
ClientAnandaSj
Yes. That's possible to choose slot duration. But we have to also show slow duration on minute panel. (I know 5 mins steps is more useful, but when law forces you to do other way, you have to do) -> I hope you add it as a hotfix or somethings, so that we can start using the form in a few days. (we need to have an appointment form for the stores to run, and for that, we have to show the correct minute panel steps according to the slow duration.)
By the way, I received the "Autoclose datepicker" update. but its buggy still. When I activate it, once I select the Hour, it closes the panel and doesn't let me choose the minute at all, and as a result, the filed stays empty still.
A
ClientAnandaSj
9. Is it possible to move the summary table to the "Thank you" page? I mean, when the user submits the form and the "thank you" text appears, below it we show the summary table, instead of showing it as the last step of the form (the summary isn't really considered a step of filling the form)
A
Auteurloopus
Please directly reply to my email, I will check it .
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2 messages1 réponses de l'auteurFil acheteurSupportPaiements
AH
Clientahmed_hacker
1- first time i install plugin it work perfect the problem with stripe first time work i try now not work not appear credit details to pay
2- why paypal not convert my default currency to paypal currency
A
Auteurloopus
Hello,
1. Please contact me from the support page of the plugin, I will debug it .
2. The paypal currency is directly defined by the admin from the "Payment" settings tab of the form .
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5 messages2 réponses de l'auteurFil acheteurPersonnalisationWooCommercePDF et e-mail
M
Clientmunhal
I need to set a service translation fee (or total price) based on the number of words in uploaded documents. I've searched through these comments and seen that there may be an option to copy plain text from a document and paste it in a field in a form with additional code you’ve provided elsewhere among these comments. Thanks for that, but it could work only scarcely in real life today. In a more possible real-life scenario, a prospective translation client would want to go to a price calculation form, upload their documents in at least widespread editable (readily machine-readable) formats such as Office or editable PDF files, etc., and have the translation costs calculated instantly. Then, the client would prefer to go to check-out and buy the translation service, customized based on the number of words in the uploaded documents as a custom service (product) via WooCommerce. My current example is related to document translation cost calculation based on the number of words/characters in prospective client-uploaded files, but there should be several other situations where service providers will need to know the number of words, in a variety of uploaded document(s), such as editors, scholars, writers, advertisers, lawyers, and so on. I hope you’d consider bringing about such a functionality in the not-so-distant future!
A
Auteurloopus
Hello,
Thank you for the suggestion, I note the idea.
M
Clientmunhal
Thanks!
M
Clientmunhal
Hi loopus! Do you have any news on this?
A
Auteurloopus
Hello,
This option isn't planned for now, sorry, but I noted the suggestion and will study this possibility if I received some similar requests. If you need a freelance to customize your version of the plugin with such additional features, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .
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4 messages2 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
B
Clientboydhoogkamerdev
Hi there.
First of all I want to say that this plugin looks and works amazing and I haven't had a lot of problems with it so far.
My only questions is: Is there a way I can receive a mail whenever somebody submits the form? The person that submits the form does receive a confirmation email, which is great, although I'd like to receive a mail too when an order gets places.
Thank you for your time!
A
Auteurloopus
Hello,
Thank you !
Yes, you simply need to fill your email in the "Admin email" option, in the "Email" settings tab of the form to do that. If the server doesn't correctly send the emails, you can configure a SMTP email account from the global settings panel of the plugin .
B
Clientboydhoogkamerdev
Thank you for the quick response! Sadly I've already tried these solutions. I used TLS as mode and that part works. It sends the mail to the customer that filled in the form, but it doesn't send me the confirmation mail, even after adding the mail I used in the SMTP settings, to the "Admin email". Any idea what I could be doing wrong here?
A
Auteurloopus
Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
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3 messages1 réponses de l'auteurFil acheteurSupportWooCommercePaiements
O
ClientOptiBiz1
It would be nice if you added support for zooming in and out of the overview of steps and connections. With bigger structures, the overview of them is nearly impossible.
It would also be nice if you could add support for setting colors of the table headers in the summary.
O
ClientOptiBiz1
May I ask why adding an item to the Woocommerce cart was deleted in the latest update (9.727)?
A
Auteurloopus
Hello,
It wasn't deleted. Maybe Woocommerce isn't correctly detected.
Feel free to contact me from the support page by using the account that has support rights, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
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2 messages1 réponses de l'auteurSupport
A
Clientak47marx
This plugin came with Xtheme. I was just wondering how to hide the bottom price and currency symbol in step one only? My goal is to have step 1 as four buttons USD,EUR,GDP,AUD. USD button will continue to step 2 and other buttons to new page with same form but different currency.
Thanks.
A
Auteurloopus
Hello,
If you had the plugin included in a theme, you need to send your support requests directly to the support team of the theme, they will help you .
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4 messages2 réponses de l'auteurFil acheteurPersonnalisation
I
Clientiskoah
Is it possible for this plugin to create a product based on the options chosen. We sell customized products and there are thousands of variations which could be made. I'd like this plugin to add an item to the cart with the total price of the selections made in the form.
A
Auteurloopus
Hello,
No, sorry, the plugin can't currently create a custom woo product depending on the values filled in the form. I note the suggestion, thank you .
I
Clientiskoah
When the customer fills out this form a second time, the product shows up in the cart twice. I'd like it to rather show on one line with a quantity of 2. Is there a setting I can change to make this happen?
A
Auteurloopus
Hello,
No, sorry, it can't be done currently. I note the suggestion, thank you .
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8 messages3 réponses de l'auteurFil acheteurSupportPersonnalisationWooCommerce
A
Clientaspromised
Hi !
Awesome plugin, very flexible ! I'm currently using it for delivery purposes.
Here's my goal :
- I have a list of cities and they all fit in several categories named "A, B, C, etc"
On my form I want the user to choose a pick up adress, and a delivery adress ; when city from category A meets city from category B, the price is 100€.
my question is this : should I enter all my cities ( I have 1500) and give them their category as woocommerce products, and then create my form ?
Where should I fill in the info?
Kind regards
A
Auteurloopus
Hello,
Here is way to do that :
Create a dropdown item (select field ) that list all the cities
Enable its option "Don't add price to total"
Fill a different price (1,2,3) to the options depending on the category of each city (A=1, B=2 etc ...)
Duplicate the dropdown to allow the user to select the pick up and delivery cities
Create an hidden & preselected checkbox that applies the wanted calculation, depending on the option price of the selected cities options :
if([item-1_price] == 1 && [item-2_price] == 2){
[price] = 100
}
A
Clientaspromised
Hi ! Thanks for the very quick answer !
when you say dropdown item, do you mean a woocommerce product, as in a variable product ?
A
Auteurloopus
No, simply a "Select field" component in the form. It doesn't require to use Woo Commerce.
A
Clientaspromised
Ok ! Thank you !
A
Clientaspromised
Hmm sorry but i'm struggling to create this.. I dont suppose you offer customisation in exange for fee : D ?
A
Auteurloopus
Sorry, i am not available as freelance currently, but if you need a developer to fully create your forms and calculations, I can recommend this team : https://wpdeft.com . They are used to work with this plugin and should be available for such custom work.
If you need help on a specific point, feel free to contact me from the support page of the plugin, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support
A
Clientaspromised
ok thanks a lot for your time and patience !
awesome support !
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3 messages1 réponses de l'auteurFil acheteurSupportPersonnalisation
E
Clientermandma87
Fed up with this plugin. Always scrolls up. I changed the scroll margin to 250 and it works fine. But when I check the Homepage on my mobile and click start, it goes to a different part of the website.
E
Clientermandma87
always scrolls to the top. On the mobile version I put 250 on the Scroll Margin on the design tab and it fixes.
But, when I check the website on my mobile and click on start quote, it goes onto a different section of the website.
This plugin definitely has some issues as so many comments/support request just by this bug.
A
Auteurloopus
Hello,
Feel free to contact me from the support page if you need help. I will fix it .
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4 messages2 réponses de l'auteurFil acheteurSupportPersonnalisation
I
Clientiskoah
Loopus, my images will not get larger. I have used the Design tab to increase the px size and also the Image Size setting in the step options, but the images continue to stay very small. Am I missing something?
A
Auteurloopus
Hello,
Please can you indicate the url of the form ? I will check it .
I
Clientiskoah
The problem was that I was using "Image with Button" and the images don't change size with that feature. I like the design with the border and button. It would be great if you could add the Image Size functionality to it!
A
Auteurloopus
Ah ok. Thank you for the suggestion. You can use this css rule to change its height :
#estimation_popup .lfb_imageButtonImg {
max-height: 180px !important;
}
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7 messages2 réponses de l'auteurFil acheteurSupportPersonnalisation
A0
Clientalex_0111
Hi,
I can hide the tooltip on the slider (only slider).
I cannot click this in the designer form.
Thank you.
Alex
A0
Clientalex_0111
I can´t hide....
A
Auteurloopus
Hello,
Here is the rule to paste in the "Custom CSS rules" option of the form (Design tab) to do that :
#estimation_popup .ui-slider-handle > .tooltip {
display: none !important;
}
A0
Clientalex_0111
Thank you for your quick help. You are doing a great job.
A0
Clientalex_0111
Is there also a way to hidden (display: none) the label from a slider? Thanks.
A
Auteurloopus
Here is the css rule to use to do that :
#estimation_popup .lfb_item[data-itemtype="slider"] > label {
display: none !important;
}
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2 messages1 réponses de l'auteurWooCommercePaiementsPDF et e-mail
TM
Clienttachfine_mez
pre purchase question.. please can i use woocommerce payment methods with the checkout page for all the forms type our juste for woocommerce product type forms only ?
A
Auteurloopus
Hello,
When you use the "Add selected items to cart" option, only the woo products assigned to priced items of the form can be added to the woo cart. The other data is sent by email to the admin, with the same order reference than the one added as woo product attribute in the cart .
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4 messages2 réponses de l'auteur
L
Clientlincybow
Hi,
I am building a pricing page for my website. I have different bundles and add on services available for clients to choose and would like to show as images for better visual. Also, I would like to have something like "flip card" so I can add some explanation to each image. Is it possible with this plugin?
Also, I like the summary part so clients can see what the services they added into the "cart". However, I think it looks better to be at the side not bottom of the page. Is it passible to bring it up? (or maybe a floating block?)
Thank you!
A
Auteurloopus
Hello,
1. No, sorry, there is no such flip card option currently. But if needed you can create rich text items to display the explanations, and use their option "Show depending on conditions" to show the good one depending on the selected image .
2. Yes, there is an option named "Enable summary as bubble" that adds a button at top right corner of the form, to show the form summary from any step of the form .
L
Clientlincybow
Hello, Thank you so much for your answers!
For the first one, do you mean when people click on the image they want, there will be some texts show up below the image with explanations? Is it possible to show up a popup or floating text box when the mouse hover to the image?
A
Auteurloopus
Hello,
1. Yes, exactly, you can show the target text under the wanted item, and show it when this item is selected.
2. No, sorry, there is no specific option to do that currently.
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2 messages1 réponses de l'auteurFil acheteurPaiements
T
Clienttutadek
Hello Ioopus,
Can you in any way add the bank transfer option to the means of payment? Any way to activate it also? There is Stripe, PayPal, and I think Razorpay that came out of the box with this beautiful plugin, but I feel the bank transfer option will come in handy.
Thanks.
A
Auteurloopus
Hello,
Here is a way to do that :
Enable the option "Use payment only if selected" on an item "Pay online" placed before the last step
Create a rich text item in the last step the contains the bank transfer information
Use its option "Show depending on conditions" to show it only if the item "Pay online" isn't selected
By doing that, the online payment will be activated in the last step only if the item "Pay online" is selected, otherwise it will show the bank transfer information.
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2 messages1 réponses de l'auteurFil acheteur
H
ClientHansly
Hi, please take a look on this free plugin.
Can you implement an option like this, where you will allow user to send is formular on whatsapp for quick communication.
https://wordpress.org/plugins/wp-phone-message/
A
Auteurloopus
Hello,
It is planned currently, but I note the idea, thank you !
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2 messages1 réponses de l'auteurFil acheteur
S
Clientskigirl1369
Is it possible to view form submissions?
A
Auteurloopus
Hello,
Yes, you simply need to click the button "View orders" from the forms list panel to see the stored orders ( https://www.loopus-plugins.com/screens/screen_viewOrders.png ). They can also be edited if needed.
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