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Retrouvez les questions d'acheteurs, les scénarios avant achat, les problèmes de configuration et les réponses directes de l'auteur des années où WP Cost Estimation était vendu sur CodeCanyon. Voyez comment de vrais clients ont utilisé le plugin et comment les questions courantes ont été traitées.

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Discussion publique CodeCanyon · WP Cost Estimation & Payment Forms Builder

Question de vdagdelen

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
Clientvdagdelen

Hello, I can't create form or edit the existing. Seems like something is blocked. thanks

Auteurloopus

Hello, Please contact me from the support page sending me a temporary access, I will debug it .

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Question de sinyage

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurFil acheteurSupport
Clientsinyage

i bought this plugin but my key dont seem to activate the form designer

Auteurloopus

Hello, Please contact me from the support page sending me a temporary access, I will check it .

Clientsinyage

thanks its working now. added two items which are sliders. can they be same the progress bar with value on them?

Auteurloopus

No, the value of a slider is displayed in a tooltip.

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Question de mrsrn

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurRéservation
Clientmrsrn

Hi - Did you get a chance to start working on the appointment/booking system. I love this plugin but I really wish it can work as a booking system for a cleaning company. Just wondering if its possible maybe soon?

Auteurloopus

Hello, No, sorry, it isn't planned for now .

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Question de johnhorton79

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

5 messages2 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientjohnhorton79

hi there i am looking at purchasing this plugin but i need to know if its possible to do the following calculations Matt white vinyl. It would start with the cost of 0.0000014714 So 0.0000014714 x the width in mm x the length in mm x the quatity x 12 (the mark up) + 30 (the minimum order charge) So if the customer order 1000 stickers 100mm x 50mm it would work out as below 0.0000014714 x 100 x 50 x 1000 x 12 + 30 =£118.28

Auteurloopus

Hello, Yes, this type of calculation can be done using the Custom Calculation tool : https://www.youtube.com/watch?v=xH8frpa7wL0

Clientjohnhorton79

Thanks for your prompt reply. If i was to purchase your plugin would you be able to assist in the setting up if this please

Auteurloopus

You can contact me from the support page sending me the url of your form if you need help on a specific point, I will help you.

Clientjohnhorton79

Thats great thanks. I will purchase.

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Question de sagrelo13

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

6 messages3 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientsagrelo13

is there a way for the distance calculator that once the customer puts the address lets say the address is 6 miles away from the actual store, can a restriction of not let the customer buy the product be done, since only 5 miles max away from store is allow for delivery?

Auteurloopus

Hello, Yes, it can be done using the conditional system. You can create an "error" step (before the last step) containing a rich text (a message explaining the problem about the distance), enable its "Hide next step button" option to force the user to return to the previous step from it, and use a link condition such "if quantity if the distance item is superior to 5" to show this step only if needed.

Clientsagrelo13

pizzastation826.girox.net/step in the final step, i applied what you told me but that is not what i mean, i wnat to be able to have this condition in map for example 0 to 2.4 miles it will be a price of $3 dollars for delivery. and from 2.5 miles to 4 miles will be a price of $6 dollars the delivery anything above that i will have to just give the client a sorry or this error messsage i currently have, after they enter address. how can i accomplish that. please :)

Auteurloopus

I don't see the item that apply the distance calculation in the mentioned form. You can apply different prices depending on the distance using a custom calculation form such : 0 if([distance-...] 2.4 && [distance-...]

Clientsagrelo13

i have applied this and just doesnt give me a price, also i dont see a way for user to add address so from store address to any client address, to calculate the miles and based it on the calculation rule you sent me. do you mind taking a look in my back end?

Auteurloopus

Of course, you first need to create textfields in your form to ask the address/city/country of the customer. You can also add hidden textfields with pre-filled values inside for the shop address . Then you need to click the "Distance calculation" button above the custom calculation field to generate the good code relative to your textfields . [distance-...] was an example, you need to use the mentioned button and target your different textfields to generate the good code in the calculation field . Yes, you can contact me from the support page if you need help once your calculation created . There is also a demonstration form that shows how to use distance calculations in the main package of the plugin .

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Question de gregpreen

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteurFil acheteurPaiementsPDF et e-mail
Clientgregpreen

Hello, great plugin! Just wondering if it is possible to include the link to PayPal in the confirmation email instead of sending them to PayPal directly after filling the form in? Thanks!

Auteurloopus

Hello, No, sorry, there is no this specific option currently, but I note the idea, thank you. If you need a freelance to quickly add this customization to your version, maybe you should have a look here : https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization

Clientgregpreen

Ok Thanks!

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Question de eliz2

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clienteliz2

Hi. is this possible with the plugin: 1- calculate price per dates (for rental service), for example: rent a car from 1/01/2020 to 4/01/2020 ? 2-and have conditional price per days, from 1 to 3 days: 10€ day. from 4 to 7 days : 8€ a day...etc Thanks

Auteurloopus

Hello, 1. Yes, it can be done using the "Add a date difference" tool in the custom calculation of an item. It will return the number of days between two dates (from datepickers of the current date) in your calculation. 2. Yes, it can be done using conditions in the calculation. Example : if ([dateDifference-1_2] Here is a video that shows how to use the custom calculations: https://www.youtube.com/watch?v=xH8frpa7wL0

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Question de ConsulCond

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPDF et e-mail
ClientConsulCond

Hi my dear friend, i sent to you a email with some issues, send me a response when you can;) Best regards!

Auteurloopus

Hello, Yes, I replied to your questions.

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Question de xtremewebsites

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
Clientxtremewebsites

Hi there. I saw from another comment " is there a way to load the javascript files of the plugin only on pages where a form is present, instead of loading the files on all pages? Thanks in advance." you responded "Yes, simply disable the option “Ajax navigation support”. I've ensured that the 3 forms I have have the "ajax navigation support" disabled, however the JS file http://dev.xtremewebsites.com/wp-content/cache/busting/1/wp-content-plugins-WP_Estimation_Form-assets-js-lfb_frontend.min-9.577.js still loads on all pages of my site. How can I disable this?

Auteurloopus

Hello, Yes, this only file must be loaded on all pages to detect the forms displayed as popup. This mentioned file has a size of 2Ko only.

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Question de artiumx

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurPaiementsPDF et e-mail
Clientartiumx

The paypal payment is automatic in the plugin? I just have to enter an admin email?

Auteurloopus

Hello, Yes, you simply need to activate the paypal option and fill your email. You can also use the IPN option if wanted .

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Question de AlexSystems

4 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

9 messages4 réponses de l'auteurFil acheteurSupportPersonnalisation
ClientAlexSystems

Hello, looks like after update when I hover over the picture type item it evokes two titles. Please, watch the video... the link: https://www.youtube.com/watch?v=wB1cAszx-vA&feature=youtu.be please, advise how can I fix it ? thank you

ClientAlexSystems

I'm using avada theme, when I tried clean wordpress Twenty Sixteen theme there's no such problem

Auteurloopus

Hello, Please can you send me the url of the form ? I will give you the css rule to use to fix this conflict.

ClientAlexSystems

Hello, here it is: http://vozdukhoduvka.ru/order/

Auteurloopus

Thank you. Please can you paste this rule in the "Custom CSS" option of your form (in the Design tab) ? body > .tooltip {display: none; !important;} Is it ok ?

ClientAlexSystems

hmm... added the code as advised... the problem persists!

Auteurloopus

Oh sorry, my code was wrong. Here is the good one (the ";" was misplaced) : body > .tooltip {display: none !important;}

ClientAlexSystems

now it is fine ! ))) thank you for the best support !

Auteurloopus

Thank you :)

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Question de craycrayweb

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
Clientcraycrayweb

Hello, every step is being shown all at once. Do you please know what may cause that? See here: http://chicphotobooth.com/pricing/

Auteurloopus

Hello, The shortcode isn't correctly detected. Please simply activate the option "Ajax navigation support" of the form (in "General" settings tab), it should fix it .

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Question de berkay07

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportLicences
Clientberkay07

Hello I have just bought the plugin. Before installing to my main website, I want to install to my demo website and do tests. So if I activate the plugin on my demo website and delete after my tests, can I reactivate on my main website?

Auteurloopus

Hello, Yes, no problem. You can fill the purchase code on your dev server then fill it to your production server, you will not be blocked.

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Question de overtimenyc

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurSupportPersonnalisationPaiements
Clientovertimenyc

I'm looking to do something like: offering a user to sign up for “Pro plan” for 10 users @ $5/user/month. The person select the quantity and type of plan. Question: Can I have Trial Periods? (https://stripe.com/docs/subscriptions/trials). A person signup for a subscription, but gets billed 30 days after, if they don’t cancel.

Auteurloopus

Hello, It can be done by customizing a bit the code of the plugin. Feel free to contact me from the support page using your buyer account, I will send you a custom version that applies 30 days of trial .

Clientovertimenyc

Thank you for the super quick response. The tweak would be minor. I assume I can do the same with Quanity? https://stripe.com/docs/subscriptions/quantities Also can I see a demo of the script that mandates a payment at the end? The demo on your site simply says we will contact you.

Auteurloopus

1. If you want to use a quantity different than 1, it can be changed on the custom version, please tell me the wanted quantity . 2. Here is a simple demo that uses Stripe : http://www.wordpress-estimation-payment-forms.com/?lfb_action=preview&form=7

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Question de eckline

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupportPersonnalisation
Clienteckline

Hello, I am helping a friend set up the plugin they bought and we would like to know if its possible to make it so the "Next Step" Button floats with the screen as they scroll down? The problem is that we have a step with over 50 images for the user to select and the next step button is at the very bottom, we don't want to have to have the user scroll to the very bottom to continue, we rather them be able to find the button easily to proceed. Thanks!

Auteurloopus

Hello, No, there is no fixed position option for the next step button. A solution is to simply separate the items in several steps. Otherwise, if your friend contact me from the support page using his buyer account, I can send him a custom version that shows the next step button at top and at bottom of each step .

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Question de zeybix

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteur
Clientzeybix

Hello, Is it possible to make a form similar to this in one step? Example: https://www.pixartprinting.es/impresion-etiquetas/pegatinas-en-bobina/ thanks

Auteurloopus

Hello, You can create single step forms adding your items directly in the "Last field" part of your form, and use the item option "Show depending on conditions" to show/hide some specific items depending on the selection. But there is no interactive price grid (part "SELECCIONA EL PRECIO Y LA FECHA DE ENTREGA") and "Opiniones" module like I can see in the mentioned example .

Clientzeybix

Okey, perfect

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Question de axiomdesigns

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

4 messages1 réponses de l'auteurFil acheteurSupport
Clientaxiomdesigns

Hi there. I have a problem with plugin. It making problems with my theme's visual composer. Can you take at look? my website is http://dentaltoursarmenia.ru/en/services

Auteurloopus

Hello, Please can you activate the option "Ajax navigation support" of the form (General settings tab) ? Is it ok ?

Clientaxiomdesigns

Hi, It's activated

Clientaxiomdesigns

Working, thanks

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Question de ricardojimenezr

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurFil acheteurSupportPersonnalisationLicences
Clientricardojimenezr

Hi there. How can I use a date as a condition / calculation of the price. This is very useful for promos. For example, if current_date is before May 1st, then the price is $100. If current_date is equal or after May 1st, then the price is $150.

Auteurloopus

Hello, Yes, is can be done in custom calculations using JS. Example: if(new Date().getMonth()

Clientricardojimenezr

Thank you! I actually solved it using a checkbox item so that it explicitly appears in the final price as a separated line. The item is checked by default (it says something like "Apply the Promo xx for paying before yy"). People could uncheck it but that would make no sense for them. The final day of the promo we just disable that item and voila!. Anyway thanks for your response, I love your plugin (I'm using the one bundled with the X Theme). BTW is there any way to activate the Style Designer for us who got the plugin via X?

Auteurloopus

No, sorry, support from the author + automatic updates + Form Designer extension are only for customers who bought a license of the plugin. As you can read on the "License" panel of the plugin, if you had it as an extension of the X theme, you must send your support requests directly to the Themeco support team, they will help you .

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Question de ricardojimenezr

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
Clientricardojimenezr

Hi, I've noticed that the email at the end gets send before I complete the transaction in PayPal (using sandbox). Is this observation correct? Is there any way to wait until PayPal confirms the transaction was successful before sending the emails?

Auteurloopus

Please use the button "Reply" instead of new comments for each message. I replied on your first thread . For support requests, please contact me from your buyer account, I will help you .

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Question de ricardojimenezr

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
Clientricardojimenezr

PDF attachments not working with PostMan SMTP and SendGrid as the relay. Have you seen this before?

Auteurloopus

Please use the button "Reply" instead of new comments for each message. I replied on your first thread . For support requests, please contact me from your buyer account, I will help you .

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Question de ricardojimenezr

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPaiements
Clientricardojimenezr

Call an url on close is not working with Sandbox. I entered www.synchronicity.global/gracias and when I complete the process the browser tries to go to https://www.sandbox.paypal.com/webapps/www.sinchronicity.global/gracias. Is this the expected behaviour? Will this happen with the real PayPal?

Auteurloopus

Please use the button "Reply" instead of new comments for each message. I replied on your first thread . For support requests, please contact me from your buyer account, I will help you .

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Question de Edis-Sargut

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteur
ClientEdis-Sargut

Hello, is it possible to import the entered information into an invoicing plugin ? Or do you have any invoicing plugin that works together with this plugin ? To have all customers in one management. Thank you kind regards

Auteurloopus

Hello, No, sorry, there is no this option currently, but I note the idea. What invoicing plugin do you think about ? If you need a freelance to quickly add such specific functions to your version of the plugin, maybe you should have a look here : https://wpkraken.io/?ref=loopus , https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization

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Question de eckline

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteur
Clienteckline

When creating an item, I would like to make the item based on the "select" field so users can select a size. Is it possible to show a picture above the select field?

Auteurloopus

Hello, Yes, you can freely place your items in each step . You can also add different images and use the item option "Show depending on conditions" to show the good one depending on the selected size for example .

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Question de eckline

0 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

1 messages0 réponses de l'auteur
Clienteckline

Updated

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Question de i-Ry5

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

6 messages3 réponses de l'auteurFil acheteurSupportPersonnalisationPDF et e-mail
Clienti-Ry5

Hi there, - the price/steps counter always from the left to the right which doesn't exacly prove that the plugin supports RTL - Also the currency on the circle of the counter I wrote it in Arabic but the problem the letters comes in revese like ( plugin > nigulp ) - the table of the summrey all text inside it are Left to Right that shouldn't happen when using RTL the text should be on the right border in the table - How to remove the ( right, correct ) arrow on the (Next Step button)? http://imgur.com/a/2f3vb I will not rate this awesome plugin now, because now it's not awesome about supporting RTL

Auteurloopus

Hello, 1. Please contact me from the support page sending me the url of the from, I will check it. 2. You can can freely change / remove icons from the "Design" settings tab of your form .

Auteurloopus

I just sent a new automatic update to improve the RTL support. It will inverse the progress bar, improve the summary, fix the issue on icons and apply rtl to the generated email and pdf files. You can apply it from the wp plugins panel. Feel free to contact me if you need help .

Clienti-Ry5

Thank you for your fast respond, this a great thing to start with, The update fixed the progress bar to RTL but the currency letters are reversed like what I told you yesterday The summery now looks better, but still ( the total + the price comes to the left ) The agree on terms button would be better if came under the text not on the left of it, also with the update would leave message button disappear On previous step the arrow direction point to the left which is not correct for RTL should point to right Finally, you didn't told me how to display the correct (right) arrow on next step button, I don't know how

Auteurloopus

1. There is maybe a css conflict on your form. Please contact me from the support page sending me its url and an export of the form, I will check it . 2. Yes, using rtl, all columns of the summary are aligned to the right, except the column of prices, it is the normal behavior of the plugin (it is the inverse in ltr). You can paste this rule in the "Custom CSS" option of the form (tab Design) to change it : body.rtl #estimation_popup #lfb_summary table td, body.rtl #estimation_popup #lfb_summary #sfb_summaryTotalTr th, body.rtl #estimation_popup #lfb_summary #lfb_summaryTotal { text-align: right !important; } 3. Ah yes, I will improve it in the next update. Here is a rule to inverse the direction of the arrow : body.rtl #estimation_popup .linkPrevious > .fa { -moz-transform: scaleX(-1); -webkit-transform: scaleX(-1); -o-transform: scaleX(-1); transform: scaleX(-1); -ms-filter: fliph; filter: fliph; } 4. Yes I replied : "You can can freely change / remove icons from the “Design” settings tab of your form" . Tab "Design" -> option "Next step icon" -> simply select an icon or the blank one to remove it . I wait your email to check the form, thank you .

Clienti-Ry5

THANKS! the problems solved still a simple issues I used the support tab to contact you about it

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Question de ezypos

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
Clientezypos

Hi Mate, Thanks for exchanging the program to wordpress. I have a small issue. Everything works fine on mipos.com.au When I get an email with the email as html. I view this email on a Gmail account. Please see the attached image. Thanks. Guy http://imgur.com/a/zymSe

Auteurloopus

Hello, Please can you contact me from the support page, sending me a temporary access to the backed ? I will debug it .

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Question de webassetcan

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clientwebassetcan

This looks like an incredible form builder. But, I need a power function. Can your form builder do the power function / operator?

Auteurloopus

Hello, Yes, you can use the js function Math.pow() to do that in a custom calculation . Ex : Math.pow(4,3) The result will be 4x4x4 .

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Question de JosueAlfonso

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
ClientJosueAlfonso

Hi Loopus! Some clients tell me that they cant see the content of the plugin from mobile, only the bar of the price.

Auteurloopus

Hello, Please cont act me from the support page sending me the url of the form, I will test it .

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Question de unicodata

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientunicodata

Hello, How can I load a custom page after submitting the form? Right now it just stays with the "jumping" ball.. Thanks for your help

Auteurloopus

Hello, Simply filling the option "Call an url on close" in the "Last step" settings tab of your form. You can also define different conditional redirections . The loader shouldn't stay displayed at end of the form, maybe there is something that block the submission of the form Feel free to contact me from the support page sending me the url of the form if you need help.

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Question de jucapuna

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

7 messages3 réponses de l'auteurFil acheteurSupport
Clientjucapuna

Hi, I've bought this plugin for a while but I've never used it, now I have a question, I need to get people to quote a package for a restaurant showing the dishes and a brief description of each. And that in the end you can place how many people could go to the event and that information reaches the owner of the event - restaurant. To be able to estimate costs and send a formal quote to the person. I need help with this. is it so: The roads, the main courses, the desserts and the drinks, each one of them will have 5 items and each person can put together their package.

Auteurloopus

Hello, The mentioned form can be created using this plugin. If you need help on a specific point, please contact me form the support page sending me the url of your form, I will check it.

Clientjucapuna

hi, I do not know if I understood myself well But the idea is for people to order which dishes they want, one for each category, of which there are 4 categories. Starter (5), Main course (5), Desserts (5), And drinks (5) The user has to select an item for each category, Then at the end put the number of people to go to the event. And data such as mail, name, and telephone. And that the customer will get to his mail. With textual information. The idea is also that people can know what each dish contains. As a description. http://prntscr.com/exhyi6

Auteurloopus

Ok, I see. Yes, you can do that simply creating your steps that contain your different images items, use "rich text" items for rich descriptions and text fields for the last informations . Applying the last automatic update, you can create a such single step form adding all your items directly in the "Last fields" part of the "Last step" settings tab of your form . You can also use the "show summary" option on your form to show the final selection . As mentioned, if you need help on a specific point of your form, feel free to contact me from the support page sending me an export of your form and telling me the exact problem, I will help you .

Clientjucapuna

But if you can do something as I tell you? It would be great if you also made a demo if you have the time :) :p

Clientjucapuna

Ah another thing, in the pictures go the photos of the dishes. Is there any way to do that when you type in the box type exit a floating window and below the forum the enriched text?

Auteurloopus

1. As mentioned, you simply need to create your steps, items etc ... to do that. If I understood correctly, it is a classic form, I really don't see where the difficulty is. If needed ,you can find video tutorials on the main page of the plugin and the documentation in its main package. If you need help on a specific point creating your form, you can contact me sending me an export of the form, I will help you. But I am not available as freelance to create forms if it is the question, sorry. In this case, I recommend you this website : https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization 2. No, sorry, there is no this specific option currently .

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Question de InrDmons

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurFil acheteurPersonnalisation
ClientInrDmons

This plugin looks AMAZING and has lots of features, but I just wanted to make sure I could use it for my application. Decals: calculating price based on width * height, simple vs complex detail prices, flat rate time fee, installation cost, etc etc etc. Also, can I add my own icons and have customers upload/send me files?

Auteurloopus

Hello, Thank you :) 1. Yes, you can do that using custom calculations. Here is a video showing how to use it : https://www.youtube.com/watch?v=xH8frpa7wL0 2. Yes, of course, you can use your own images and SVG files 3. Yes, you can use "File fields" items to allow the user to send files (you can define the maximum size, the allowed extensions and the allowed number of files for each file field created) .

ClientInrDmons

Just saw the videos. And super quick reply. Instant sale. Best plugin I've ever seen pre-purchase. Thx :)

Auteurloopus

Thank you very much !

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Question de Abalone_H

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupportPDF et e-mail
ClientAbalone_H

why Admin email and Customer email is not send ???? :(

Auteurloopus

Hello, For support requests, please contact me from the support page using your buyer account, I will help you.

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Question de Abalone_H

0 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

1 messages0 réponses de l'auteurPDF et e-mail
ClientAbalone_H

#1-How i can print order date in Summary and Customer email? #2-Admin email and Customer email is not send...

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Question de iqwebsites_247

7 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

14 messages7 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientiqwebsites_247

Hello, am trying to customize the plugin, but am having an issue. I can't create an item to calculate quantity using custom calculation. I can only use the checkbox which gives results in price not quantity.

Auteurloopus

Hello, Yes, the result of a custom calculation defines the price of the item, not its quantity. There is no custom calculations on quantities currently, but I note the idea, thank you .

Clientiqwebsites_247

is there no way i can customize calculation for quantity. something like item a x item b / item c with the final result to still be in quantity. then multiply the final quantity with the price? 2. Also am trying to write a conditinal.link of "item a is superior to item b". instead i canonly use numbers. Pls help.

Auteurloopus

1. No, sorry, you can do the mentioned calculation to directly generate a price, but there is no way currently to show the result of a calculation as a quantity of an item, sorry. If you can't create your form without this specific feature, I can propose you a refund, no problem . 2. Please contact me from the support page sending me the export of your form, I will check it .

Clientiqwebsites_247

1. Since it can't calculate quantity the way I wanted, I tried a walk around by creating two different steps. You know the way your mobile or website example links condition can take you to either steps depending on the item clicked. I want my form to take clients to either steps if item a is superior or less than item b. But when I choose item a is superior to, a number field appears and I can't choose item b. 2. How Can I make the box for the number field smaller.? Thanks

Auteurloopus

Please contact me from the support page sending me an export of your form, or a temporary access to the backend, I will check your form and help you.

Auteurloopus

Hello, I just sent a new automatic update that adds the two mentioned options. You can now create custom calculation to define the quantity of an item. It is now also possible to use conditions such "if the quantity of the item A is superior to the quantity of the item B" on links, steps and items. You can apply the update from the Dashboard > Updates wp menu link. For the last question, you can freely define the style of any element of the form using the Form Designer tool .

Clientiqwebsites_247

Thank you

Clientiqwebsites_247

I have a little problem, i created a couple of select field items. but after customizing the look on form designer and saving it, it still goes back to the default look of the select field. Tried it several times, same issue.

Auteurloopus

Hello, Did you try to add tags "!important" after the generated rules ? Example : #estimation_popup select.form-control {border-color: red !important;}

Clientiqwebsites_247

i added important to the css generated code, didnt solve the problem. here is a code sample. body #estimation_popup.wpe_bootstraped[data-form="3"] #select2-nly5-container { width: 125px; font-size: 13px; font-style: normal; font-weight: bold; text-decoration: none; color: rgb(18, 15, 0); !important;}

Auteurloopus

No, the !important tag must be placed after each style, before the ";" : body #estimation_popup.wpe_bootstraped[data-form="3"] #select2-nly5-container { width: 125px !important; font-size: 13px !important; font-style: normal !important; font-weight: bold !important; text-decoration: none !important; color: rgb(18, 15, 0) !important; } Does it fix this css conflict ?

Clientiqwebsites_247

Sorry for the late reply, it still did'nt fix the css conflict. it goes back to the original look.

Auteurloopus

Ah ok. Please contact me from the support page sending me the url where I can see the conflict, I will fix it .

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Question de wirkungswerk

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteur
Clientwirkungswerk

Hello, how can I activate a step? I added 2 steps, I can drag an drop them but no one appeared in fronted...

Auteurloopus

Hello, You simply need to link your steps from the start one, here is a tutorial showing how it works : https://youtu.be/OtpvjM7vJ4M

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Question de esowersby

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clientesowersby

Hi Is it possible to have it so on a "slider" option, the first X amount of items are free? I have it so they first select a location which has a set price, then they go to the slider where they select a total items, minimum 4 but the first 4 are included free. Would this be possible? Alternatively, is it possible to hide the total price on the first step? Either one of these solutions would work. Thanks.

Auteurloopus

Hello, Yes, you can do that using this custom calculation on the slider : 0 if([item-1_quantity] > 4){ (20*([item-1_quantity]-4))/[item-1_quantity] } Replacing "20" by the wanted price and [item-1] by the real id of the slider. You can easily recover the id of an item by clicking the "Add a value" button above the custom calculation field .

Clientesowersby

Works great, thanks!

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Question de fedulov

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

7 messages3 réponses de l'auteurFil acheteurSupportPDF et e-mail
Clientfedulov

Hi! Is there any way for user to save a configured form and come back to work on it in a later time? Is there any successful projects when user accounts was implemented?

Auteurloopus

Hello, No, sorry, there is no such option currently.

Clientfedulov

ok, thanks for reply. Do you think it's doable at all? Another question: I couldn't find a way to download csv file with data. I'm receiving PDF only via email

Auteurloopus

1. It can be done customizing the plugin ( https://wpkraken.io/?ref=loopus , https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization ). 2. For support requests, please contact me from the support page using your buyer account, I will help you .

Clientfedulov

Another few last questions: 1. I couldn't find an option to calculate values without converting them immediately to the $ price. When I try to add some values or quantities together for certain items, I have to duplicate an item with minus (-) sign, so the total would not reflect sum of values converted to $. I need this, since I'm dealing with a lot of variables and I simply can't do without intermediate calculations, which also have some logic in them. There is a workaround, but it's pain in a neck. 2.I was also thinking to create a module with pricing for items, so they be all in a same module and won't have to change formulas in multiple items and jump from module to module every time price changes. I built a module for that, but in order to use it in the estimate, got to duplicate every single item with minus (-) sign. Then in a formula that calculates price for the item, instead of the number for price, i use link to an item with the price. Do you have any solutions to manage pricing for large amount of items without changing every single formula in entire estimate? 3. Logical conditions are really good. However I have some items that should be shown in the estimate when following conditions are met. It would be: All conditions: [item-1]and[item-2] OR All conditions: [item-3]and[item-4] The workaround would be duplicating the item with different conditions. But it's a lot of duplicates already :)

Auteurloopus

As mentioned, for support requests, please contact me from the support page using your buyer account and sending me the url of your form, I will help you .

Clientfedulov

Just wrote through support page

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Question de graphitegr

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurFil acheteurSupportWooCommercePDF et e-mail
Clientgraphitegr

Dear loopus - Kindly address my email of Monday (Apr 10) - further development is waiting on your input. Thanks!

Auteurloopus

Hello, Yes, I replied.

Clientgraphitegr

Well, Hello! ... in my email I tried to ask if both: Woocommerce and Gravity can work simultaneously or NOT? - because as I also explained in the several hundred words subsequently, its the precise reason I shifted to Gravity dev., from the Formidable forms. You overlook the nature of the request, and the detail - it is NOT with customization that I seek help. It works? Or it doesnt work? The two together: Woo and Gravity. DO they work together?

Auteurloopus

No, they can't work together. If you assign a gravity form to the last step, the full form will be sent directly by Gravity .

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Question de Hellodxb

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

5 messages2 réponses de l'auteurFil acheteurSupportRéservation
ClientHellodxb

Hi what does this error means? Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/swipeapp/public_html/wp-content/plugins/WP_Estimation_Form/includes/lfb-admin.php:1) in /home/swipeapp/public_html/wp-content/plugins/bookedapp

Auteurloopus

Hello, For support requests, please contact me from the support page using your buyer account, I will help you. Apparently there is a warning message wrote by a plugin named "bookedapp" .

ClientHellodxb

So can it be fixed? I use Booking app, If there is a conflict between the plugins then whats the solution?

Auteurloopus

As mentioned, please contact me from the support page using your buyer account and sending me a temporary access to the backend, I will debug it .

ClientHellodxb

Great, will contact you shortly.

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Question de star09

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

6 messages2 réponses de l'auteurFil acheteurWooCommercePaiementsRéservation
Clientstar09

Hi We want to make a hotel reservation system as per the option we have to show him final costing only, no costing in between is it possible? As per questions answers will be displayed and as per the answers next questions will come is it possible? Thanks

Clientstar09

Can we send that selection to mail, like i want user to create customized tour and at the end he/she will get the cost and i or admin also wants to see his customized tour data on mail i mean this tour will also be mailed to ADMIN is it possible? Thanks

Auteurloopus

Hello, 1. Yes, you can hide the individual prices and show only the final cost. You can also choose to show the current step in the progress bar instead of the total price 2. Yes, you can use the item option "Show depending on conditions" to do that 3. Yes, you can send the final order to the customer and the admin. You can also edit the content of these emails from the backend.

Clientstar09

Great Great Final Question can we use WooCommerce Compatible Payment Gateway? Thanks

Auteurloopus

It can be done using the option "Add products to woo cart". In this case, you must assign existing woo products to each selectable item of your form (the form will use their real price defined from woocommerce). All selected products will be added to the woo cart at end of the form, and you can choose to redirect the user to the cart page to finish its order directly on woocommerce .

Clientstar09

Great Thanks a lot, Buying ASAP

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Question de template_hacker

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteurFil acheteurSupportPersonnalisation
Clienttemplate_hacker

I am unable to update the plugin. When I do it ruins the forms that I have created. It changes all of my custom fields to 'undefined.' Do you know why this is happening?

Clienttemplate_hacker

I should note that I am currently using Version 9.557

Auteurloopus

Hello, Please contact me from the support page sending me a temporary access to the backend, I will debug it .

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Question de ForgetWP

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

7 messages2 réponses de l'auteurFil acheteurSupport
ClientForgetWP

Since latest update the inteface menu on is extremely slow and laggy. Anyone else is having this issue? Was perfect before.

ClientForgetWP

I'm using latest version of Safari, Mac, macOS Sierra.

ClientForgetWP

Seems okay on Google Chrome. I don't have any plugins installed on Safari. Can you please test that for me.

Auteurloopus

Hello, Please can you apply the last automatic update ? (9.576, sent one minute ago) Does it fix this problem ? Otherwise, there is maybe a conflict somewhere. Please contact me from the support page sending me a temporary access to the backend, I will debug it .

ClientForgetWP

I have installed 9.574. Did check for updates but updates doesn't seems to be available.

Auteurloopus

You should see it in a few minutes. You can also contact me from the support page, I will send it to you directly.

ClientForgetWP

Just sent you message via Envato

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Question de craycrayweb

7 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

16 messages7 réponses de l'auteurFil acheteurSupportPDF et e-mail
Clientcraycrayweb

Hello, I'm loving this plugin. I do have few questions/concerns: 1- Will you integrate with Contact Form 7? 2- I've been using the form for the past week or so, and yesterday it stopped doing any kind of calculation. It stays at zero. Chek this: http://pricing.chic-booth.com/ choose the first option (the others are not setup yet). I'm thinking it's a JS conflict but I don't know why it will randomly start. Thank you!

Auteurloopus

Hello, 1. If needed, you can integrate a form from Contact 7 in a specific step using a "shortcode" item. 2. Apparently there is a buggy link in the form. Please can you go to the steps manager and check if you see a pencil icon at center of a step ? If yes, please click it and delete this link. Is it ok ? If you prefer , you can also contact me from the support page sending me an export of the form, I will check it directly .

Clientcraycrayweb

Thank you for the answers. It's all fixed now. So, can I install this on two different subdomains of the same site?

Auteurloopus

Yes

Clientcraycrayweb

Cool, thanks! I have an issue. One of my forms takes up to 32% of my CPU while loading and almost 900Mb of Ram. It's quite a complex form but is that normal. Here's the page in question: http://emma.chic-booth.com/pricing/ Thoughts? Thanks!

Auteurloopus

On my side it uses 4% of the CPU and 700Mb of ram (but it runs smoothly). It is due to the numerous items that use the option "Show depending on conditions". It generates a lot of verifications on each interaction. You can improve it using more steps (with conditions on links) instead of the "Show depending on conditions" option directly on items .

Clientcraycrayweb

Gotcha! I'll try that

Clientcraycrayweb

Is there a way to configure the email that I receive in the last step? I change the Sender's name yet, it still said "Wordpress" and the email address it came from was [email redacted]. Please advise. Thank you!

Auteurloopus

It can happen on some themes. A simple solution is to use this small plugin to change the sender email address : https://wordpress.org/plugins/wp-simple-mail-sender/

Clientcraycrayweb

Worked beautifully, thank you! Is there a way to add the attachments to the email without inserting the whole [project_content] token? I tried [item-#_value] but that only sent the names of the files.

Auteurloopus

No, the files are updloaded on the server and their links are sent in the summary, not as attachments. If you need a freelance to quickly add such specific customizations to your version, maybe you should have a look here : https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization

Clientcraycrayweb

Got it! Is there a way to customize the fields that are sent in the summary ([project_content])? Also, the tokens don't work in the subject field, is that the intended behavior or am I missing something? Thank you!

Auteurloopus

Yes, you can freely enable/disable the "Show in Summary" option for each item on the item panel . I'm not sure to well understand the question about the subject. The subject of the email is directly defined from the backend ("Email" settings tab).

Clientcraycrayweb

Got it, makes sense! I'm trying to add the value of an item in the subject line. For example, if [item-434_value] = "Paul", I want the subject to say: "Paul sent a message". Here's what I did, under the "Email" tab is set the Subject to "[item-434_value] sent you a message". When I get the email the value doesn't replace [item-434_value], it just stays the same. Does that make more sense?

Auteurloopus

Ah ok. No, sorry, there is no this specific option currently. The subject of the email can only be defined directly by the admin .

Clientcraycrayweb

No problem at all. Thank so much for your help :-)

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Question de CaseyGraffix

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
ClientCaseyGraffix

Hi, Is it possible to show the label for the item on load rather than on hover?

Auteurloopus

Hello, You can use the "Description" option to show a label under the item. If you want to hide the tooltips, you can use this css rule : #estimation_popup > .tooltip {display: none !important;}

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Question de wagwag

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurPersonnalisation
Clientwagwag

I am looking for a calculator that can calculate 'kw' needed to heat a room. It would need to have 3 entries of length, height and width… The calculation would multiply these 3 together and times the answer by 0.07 (and round the answer up to the nearest number). Can your plugin be set to do these things? I know this is probably a weird question… but I am trying to find a solution for a current project. I am guessing it can't as it leads to a sales order, but I am asking if there is a modification that can be done.

Auteurloopus

Hello, Yes, you can do that using the custom calculations. Here is an example showing how it works : https://www.youtube.com/watch?v=xH8frpa7wL0

Clientwagwag

Can the final figure be shown as 'kw' instead of a currency?

Auteurloopus

Yes, you can freely edit the currency symbol (and set "km" instead of"quot;) and its position (before or after the value) .

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Question de dapinder09

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurPaiements
Clientdapinder09

Does this can be used to just receive payments via Paypal Stripe. Can I customise the payment page

Auteurloopus

Hello, 1. Yes 2. Using Stripe, the payment is directly done on the last step of the form. Using paypal, it redirects to the paypal payment page (it can't be customized). in both case, you can freely choose the final redirection page after the payment .

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Question de ValeiraWeb

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
ClientValeiraWeb

Hello, Best Wordpress Plugin in my opinion here. Great Job. I have 2-4 checkmark selections part of the same group ... how can I require at least 1 selection from that group? You can see an example here in step 2 of the bath selection package for the Pet: http://43e.fdc.myftpupload.com/appointments/ Thanks!

ClientValeiraWeb

Hi again, Additionally we are not getting the PDF's in the emails submissions.

Auteurloopus

Hello, 1. When several items have the same group name, only one of them is selectable . But it can't work for 2 selections. In this case, you need to duplicate the step to allow the user to select twice a single item (or simply use two dropdowns on a same step) . 2. Please can you contact me from the support page sending me a temporary access to the backend ? I will debug it .

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Question de xpertpoin8

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurLicences
Clientxpertpoin8

kindly do let us know where to get the purchase code ?

Auteurloopus

Hello, Here : https://d1a6a9r46cnyll.cloudfront.net/fb160e82b8fe6881effff1b54dac5565379ca1a7/687474703a2f2f692e696d6775722e636f6d2f77464637564d442e676966 Page Downloads > button "Download" > "License certificate & purchase code" .

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Question de bapcs

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
Clientbapcs

Hi, thank you for the awesome plugin. Just one issue the images I've uploaded have no Alt attribute for the "Picture" option According to other comments its supposed to generate based on the description, but its not doing so on any of my forms. Thank You.

Auteurloopus

Hello, Yes, the images use the text defined in their "Alternative Text" option (it is an option of the image/media, not of the item) as Alt attribute.

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Question de tony_demise

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupport
Clienttony_demise

In backend at any moment has become so slow and laggy,is a momentary issue?

Auteurloopus

Hello, Please contact me from the support page, sending me a temporary access to the backend, I will debug it .

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Question de GonMedia

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteur
ClientGonMedia

I love this plugin. At first it was a little complicated for me not to leave behind any variable but when I understood how it works, it was very easy to implement on my site. The only thing I have not figured out yet is what for is the "information" column in the summary and how to hide it. Regards

Auteurloopus

Hello, The "Information" column is used to show the values of the textfields, dropdowns and numberfields filled in the form. If there is no such item in the form (or if you disable their "Show in summary" option), this column will be automatically hidden .

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Question de JosueAlfonso

5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

11 messages5 réponses de l'auteurFil acheteurSupportPersonnalisationWooCommerce
ClientJosueAlfonso

Hi friend me again. Its possible to add like "holiday days" to not appear available that days in the date picker?

Auteurloopus

Hello, No, sorry, there is no such option currently. I note the idea.

ClientJosueAlfonso

ok brother thanks. And its possible to modify the forms created? to only appear the forms of the people who paid for the service?

ClientJosueAlfonso

Because acctually appears all the forms, even of people who doesnt buy it. Only create it.

Auteurloopus

You mean the payment by paypal ? You can activate the IPN option to save only the orders when the payment is verified.

ClientJosueAlfonso

the payment have another gateway, is into woocommerce checkout. Is the same?

Auteurloopus

If you use the "Add to woo cart" option, the email is sent directly when the form is finished, then you will receive the final woo order once the payment done. If you want, I can send you a custom version that will remove this automatic email, to leave only the woo final email.

ClientJosueAlfonso

Yes please you can help me with that. Sorry for my bad english, try to explain better. im using a personalization product of woocommerce. First select the service by hours, day, place, type of service, etc. When finish the form move to the checkout. But in this step the form is saved in the plugin. And not everyone finish the checkout process. So its a little confused to appear the paid forms and unpaid forms in the same place.

Auteurloopus

Hello, As mentioned . If you use the "Add to woo cart" option, the real final order is stored directly by woocommerce, once the payment done. As the form is finished before the woo commerce payment, it can't detect if a payment is done or not via woo commerce, that's why in this case, the content is sent by email directly when the form is finished. It allows you to recover the informations using the order reference.

ClientJosueAlfonso

Yes, it can be very useful if you send me that version. i will thank you a lot my friend

Auteurloopus

No problem, please contact me from the support page.

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Question de stef33

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientstef33

Hi Loopus, If you embed a form with custom script in Visual Composer Page template script is not loaded and so do not work. You have to Add script manually or with extra extension. Cordialement, SP

Auteurloopus

Hello, There is a dedicated module to easily add a form on a page using Visual Composer . If you add the shortcode in another way, you can simply activate the "Ajax navigation support" option of the form to ensure the js and css files to be correctly loaded. If you want, you can contact me from the support page sending me a temporary access to the backend, I will check it .

Clientstef33

I used the module not shortcode. Moreover Popup performs as full screen. Maybe a theme issue...

Auteurloopus

Maybe. Feel free to contact me from the support page, I will debug it .

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Question de deejaynamo

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurPersonnalisation
Clientdeejaynamo

Hi, A pre-purchase question. I want to be able to allow people enter car make, model, mileage etc and get a valuation. Also each selection should filter out options in the next field. e.g If I choose Nissan make, the next filed should only contain Nissan models etc. Can this plugin do that?

Auteurloopus

Hello, Yes, you can do that using custom calculations (https://www.youtube.com/watch?v=xH8frpa7wL0) and the item option "Show depending on conditions" to show/hide an item or a step depending on the selection.

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Question de ruslanu2006

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurPersonnalisation
Clientruslanu2006

Hi can progress bar show just a progress and not a price? and this to be shown on resulting pages, like on confirmation page it shall not have a price but other infor of my choice ?

Auteurloopus

Hello, 1. Yes the progress bar can show the current step (ex: 1/5) instead of the price. 2. Yes, you can hide the final price on the final step and show a specific information if wanted (for example, you can choose to show a specific rich text item depending on the wanted conditions) .

Clientruslanu2006

thanks for the prompt response. i have a question regarding optimization and fitting the whole of this style within a page without scrolling so the progress can be made by just clicking next without going around the page

Auteurloopus

No, the progress bar can't be used to change the step (the next steps are totally dynamic and can change depending on the defined conditions) .

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Question de aleb1

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteur
Clientaleb1

Hi! I have to create a quote for every product in my e-shop (well, it’s not exactly an e-shop, more like a catalog of items where the costumer can know how much it will spend). For instance, if I buy 10 lighters i pay 20, but if i buy 100 of them i’ll pay 180, and the option of the amount have to be to the side of the object. This plug in can do it?

Auteurloopus

Hello, Yes, you can use the item option "Reductions on quantities" to do use different prices depending on the selected quantity. The price can be displayed in the title of an item activating its option "Show price in title".

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Question de vision_mel

2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

4 messages2 réponses de l'auteurSupportPDF et e-mailLicences
Clientvision_mel

HELP! PDF-export no longer works and the plugin hangs after clicking the Send-button (showing the pulsatin dot forever). If I deactivate the PDF-function everything works. Everything worked fine before! All I did before was changing the admin mail-adress. But even after I changed it back the plugin hangs when PDF is activated! I´m about to deliver the final page to my customer so this is kinda urgent! Thanks in advance!

Auteurloopus

Hello, For support requests, please contact me from the support page using your buyer account, I will help you .

Clientvision_mel

Your plugin is part of the X Theme, so I have no buyers account on codecanyon for E&P, only for X. Please don´t tell me to ask Themeco, because they tell us the same and that we need to contact the producer of third party-plugins :-( Any help would be appreciate!

Auteurloopus

As mentioned on the "License" panel (this text was written directly by Themeco), if you have this plugin as an extension of the X theme and didn't bought directly a license of it, the support is delivered directly by their support team. There is no doubt possible, it was the condition of this partnership. In addition, they are the only ones who can check the license of your theme. As it is an extension of the theme, it isn't a "third party-plugin", they will help you if you contact their support team. If you want, you can tell me the reference of the mentioned support ticket, I will contact them about it, no problem. Support directly from the author, the form designer extension and automatic updates are only for the users who bought a license of the plugin .

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Question de tony_demise

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

7 messages3 réponses de l'auteurFil acheteurSupportPersonnalisation
Clienttony_demise

Hi! how can i set the plugin itself as homepage of wp site?

Auteurloopus

Hello, Yes, simply paste the shortcode of your form on the home page .

Clienttony_demise

Yes,but don't work in a local wp installation,why?

Auteurloopus

It should work, what is the exact problem ? If you can set it online somewhere and send me the url, I will check it .

Clienttony_demise

I've implemented this plugin in a wp template to recreate a interactive form ,and so far it's ok, but i want to made it visible as an homepage. (for example : https://www.quantocostaunapp.com/) i've just paste the shortcode in the index of site,but ... nothing change in the preview! Currently the installation is in localhost.

Auteurloopus

In the index ? The php file ? Ah no, you simply need to paste it in a new wp page, then set this page as home page from the settings > reading wordpress panel .

Clienttony_demise

Perfect. That was a lot easier than I expected, thank you!

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Question de GFF-Flight

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
ClientGFF-Flight

i cant open the url in the mail to see attachment .. this error occurs: Forbidden You don't have permission to access /wp-content/uploads/CostEstimationPayment/58e3563462f8f/Fefnhjeldorf_-_Bangkok.pdf on this server. Server unable to read htaccess file, denying access to be safe what can i do?

Auteurloopus

Hello, For support requests, please contact me from the support page using your buyer account, I will help you .

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Question de ConsulCond

5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

10 messages5 réponses de l'auteurFil acheteurSupport
ClientConsulCond

Hi my friend, it's possible to save the forms result on database? Thankz;)

Auteurloopus

Hello, Yes, the orders are already stored in the database (table "wpefc_logs"). They are also available directly from the backend (button "View orders") .

ClientConsulCond

And it's possible to show a specific form in a different place for my boss consulting the dates? i don't want him on wp admin because he never work with theme. Thankz;))

Auteurloopus

There is no this specific option, but you can do it using php, recovering the data in the mentioned table. If you need a freelance to develop a such script, I recommend you : https://studio.envato.com/

ClientConsulCond

forget my friend, i'm forgotten that plugin doesn't work correctly on my website. The previous forms are ok but if i want create new form he simply doesn't work. He talk about it a 1,2 months ago. No problem for now, i will use the contact form normal to do that. Thankz ;)

Auteurloopus

Ok. If you want, you can contact me form the support page sending me a temporary access to the backend, I will debug it .

ClientConsulCond

ok i can sent to you a temporary access to the backend, but you already did that previously and you said to me that you don't know what's happen. But i will give you access again;) Thankz my friend.

Auteurloopus

Ah yes, there was something that prevented any modification in the database, so you chosen to modify the form directly from phpMyAdmin to avoid the problem. Yes, feel free to contact me again, I will try to find the cause.

Auteurloopus

Fixed :)

ClientConsulCond

true story! you're the best! Thankz;)

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Question de GFF-Flight

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
ClientGFF-Flight

is it possible to chnage the mail i get of the order (summary?) the date or fields with text are no problem in the admin panel i can select them eg. [item-82_value] but i also have one question with 3 icon how can i get the value of those? http://prntscr.com/es850l i want it in my male like " flight= [value id] " thanks :)

Auteurloopus

Hello, No, this option allows you to use the content of a field in the email content, but not from a checkbox or picture item. I note the idea, thank you .

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Question de LusineKa93

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupport
ClientLusineKa93

Hi , i have issue like 'Maximum call stack size exceeded' on js ,and page isnot loaded ,Any ideas?

Auteurloopus

Hello, For support requests, please contact me from the support page using your buyer account, I will help you.

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Question de vision_mel

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupportPersonnalisationPaiements
Clientvision_mel

Hello! How can I transfer/copy the final price to the redirection-page? I want to use the "Call an url on close"-option and need the final price to show up somehow on the custom-page for manual payment instructions! Thanks in advance!

Auteurloopus

Hello, There is no option to do that currently, but I note this good idea, thank you. If you want, you can contact me from the support page using your buyer account, I will send you a custom version that will add the total price as GET variable in the url of the final redirection.

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Question de stef33

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clientstef33

Hi Loopus, By adding an option with image type with external link, how assign self rather than the default blank rel attribute? I would like open a third party popup... Thanks.

Auteurloopus

Hello, It can be done using this code in the "Custom JS" option of your form : jQuery(document).ready(function(){ jQuery('#estimation_popup [data-original-title="My Item Title"]').click(function(){ document.location.href = "http://www.mywebsite.com/targetPage/"; }); }); Simply replace "My Item Title" by the exact title of your item and the url by the wanted one .

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Question de alimla3117

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurSupportPersonnalisation
Clientalimla3117

Hi, I had installed and import your example_data successfully and I add a test new form (like your tutorial video- How to use custom calculations ?).I test new form and the example data form .I push get started button and nothing happen,go into form designer ,push select element button no drop down control menu showing,just jump to stop the selection...

Auteurloopus

Hello, Please can you contact me from the support page, sending me the url of the problematic form ? I will debug it .

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Question de vision_mel

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

3 messages1 réponses de l'auteurSupport
Clientvision_mel

The editing of the "flow" in Firefox (52.0.2) is extremely slow. FF goes up to 100% CPU-usage when going into the editor, which makes it almost impossible to work. I´m using your plugin on a clean WP-Installation (latest WP-version) with the X Theme. And in Chrome (57.0.2987.133) there is a bug with the buttons inside the flow (editing, duplicate, delete). If I try to click them, the whole button-bar jumps a little to the left, right or up and down?! This makes it almost impossible to click any buttons. To click them I have to scale the browser-zoom up to 500%, click the button and zoom back to 100%. I know, this sounds alot like a local problem, but everything else works just fine. No problems at all with other plugins, websites, wordpress etc. I´m using the latest version of your plugin delivered with the X Theme! Any help would be nice :-)

Auteurloopus

Hello, 1. Strange, I can't reproduce these issues on my side. Thank you for reporting anyway, I will do more tests to see if I can reproduce this problem. 2. I don't know what is the used version, but the last version is 9.574, available from automatic updates . It adds a lot of new options, such as the possibility of creating a one-step forms, time-pickers items, and some corrections and improvements . I will send it to Codecanyon soon. 3. Apparently, there is a problem or a conflict somewhere, you can contact the support team of your theme, they will help you .

Clientvision_mel

Thanks for your reply, loopus! I found the error in Firefox. It was either the Firesizer-Plugin or the Norton Identity Safe-Plugin which causes the extrem slowdown. After I deactivated both of them, the plugin runs just fine with FF :-) Chrome on the other hand is a clean installation and does not have any addons or plugins installed. So maybe you can take a look at this jumping-problem some day. Thanks again and best regards, Nupsi

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Question de canyoukeepup

3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.

7 messages3 réponses de l'auteurFil acheteurSupportPaiementsPDF et e-mail
Clientcanyoukeepup

Hello, You do great job with this plugin. I configure it and i use paypal as payment method with IPN (ipn is configured too). But i got error, i field all the fields at the form, i click buy now button and plugin redirect me to the paypal, there is all ok i see amount what i need to pay, and next step is to login in to pyapal to pay this amount. When i click login button there, paypal redirect me to error page with msg "The link you have used to enter the PayPal system is invalid. Please review the link and try again." Please help me with this issue

Auteurloopus

Hello, I just received your email and I replied. I wait your answer to debug it .

Clientcanyoukeepup

Here is the page https://www.monkeyapps.online/pricing/ form is at GET STARTED button as modal

Auteurloopus

Yes, I see it. Strange, I can't reproduce this issue on my side. Please can you send me a temporary access to the backend ? I will check it .

Clientcanyoukeepup

I send you login details

Auteurloopus

Thank you, I replied. The problem comes from the used paypal account. As mentioned, if you test with mine, there is no such issue on the paypal page. Apparently, the problem often comes from an unverified paypal account, or from a problem in its configuration. I sent you more details by email.

Clientcanyoukeepup

Thanks a tone

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Question de chandmah

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clientchandmah

for some of my services, the pricing is .11 and for some its .105 . How to inout three digit after the decimal as its important to calculate the correct price for the services.

Auteurloopus

Hello, Please prefer to use the "Reply" button instead of new comment for new messages . A price can't have more than 2 digits, but you can use custom calculations to use such specific operation (ex: [item-1_quantity]* 0.105) . The result of the calculation will define the price of the item that apply it (but this final price will be rounded to 2 digits, not 3) . Otherwise, if you need a freelance to add such specific customizations to your version, you should have a look here : https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization

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Question de JuliusBa

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPDF et e-mail
ClientJuliusBa

Hi loopus, is it possible to integrate gravity form in the first step? Is it possible to add the possibility to send the email contact to AcelleMail? It's an email marketing script that sell here on codecanyon and it has API. Thanks

Auteurloopus

Hello, No, sorry, gravity form can only be placed in the last step, because in this case, it is Gravity that send the order (all the previous selection is added to the gravity form). The marketing services currently supported are MailChimp, MailPoet and GetResponse. If you need a freelancer to add such specific features to your version, I recommend this website : https://studio.envato.com/search?search%5Bquery%5D=wordpress+plugin+customization

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Question de nickokarl

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupportPDF et e-mail
Clientnickokarl

Hi, How can i change the senders name I "recieved" on my webmail? it's currently displaying from wordpress, did try the plugin but it only displays the name and not from the senders name Thanks!~

Auteurloopus

Hello, For support requests, please remember to contact me using your buyer account. This possible issue on some themes was fixed in a previous update. You can also use this plugin to freely edit the sender name and email : https://wordpress.org/plugins/wp-simple-mail-sender/

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Question de happydismissed

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurSupportWooCommerce
Clienthappydismissed

hi, i have some pre-order questions: 1) we have subscription products / monthly and per anno... is it possible with your awesome builder to setup the logic: a) monthly b) yearly after that, i can setup the diferent products that i have setup for monthly or even yearly in the following process? 2) also, it is possible, that after that process the products are directlly integrated in the woocommerce cart? we work with different subscription payments/hoster together... thanks for your help :) cheers

Auteurloopus

Hello, 1. The frequency of the subscription is defined by the admin for each form (the user can't choose it by himself) . 2. The form can add woo products to the woo cart, but it can't work with subscriptions. There is no support for the external plugin WooCommerce Subscriptions currently (there is no subscription option in Woo Commerce by default).

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Question de chandmah

1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.

2 messages1 réponses de l'auteurFil acheteurPersonnalisation
Clientchandmah

Do we have a compact version of this module, where the space taken specially blank at the bottom can be reduced.

Auteurloopus

Hello, You can reduce the padding under the form using this css rule in the "Custom CSS" option of the form : #estimation_popup #mainPanel {padding-bottom: 0px !important;}