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Retrouvez les questions d'acheteurs, les scénarios avant achat, les problèmes de configuration et les réponses directes de l'auteur des années où WP Cost Estimation était vendu sur CodeCanyon. Voyez comment de vrais clients ont utilisé le plugin et comment les questions courantes ont été traitées.
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19 461
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8 679
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Les adresses e-mail publiques et les valeurs ressemblant à des codes d'achat ont été masquées. Le texte original est sinon conservé tel quel pour que le contexte support reste lisible.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
L
Clientledz
Hello
Is it possible to make the images trough the form larger?
and is it possible for choosing quantity that the customer will just write the number they wish to add?
A
Auteurloopus
Hello,
1. Yes, you can change the picture size from the settings panel<
2. On the form backend panel, you can choose "buttons" or "field" for quantity selection .
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
11 messages5 réponses de l'auteurFil acheteurSupportPDF et e-mail
N
Clientnotasensatalisboa
Hi... just bought your plugin, installed and configured it, works fine on desktop, but my site just not shows anymore on tablet and mobile versions, when deactivate your plugin everything just gets normal...
A
Auteurloopus
Hello,
Can you give me the url please ?
You can contact me from my profile page .
N
Clientnotasensatalisboa
here... http://xit.pt/bp4lL
A
Auteurloopus
Thanks. The form page ?
N
Clientnotasensatalisboa
here, i activated plugin again http://xit.pt/pT1Pr
A
Auteurloopus
Thanks. Seems that there is a problem with the variables sent to js.
Did you change the content of the email sent to admin? If yes, please check if there no html problem in the content.
If you want, send me a temporary admin access (from my profile page), I'll verify it .
N
Clientnotasensatalisboa
No i haven't changed, but then i suppose it's a conflict with MyMail plugin that sends all mails from site...
N
Clientnotasensatalisboa
I have de-activated notifications from MyMail, but problem persists, what is your email that i can send you admin access ?
A
Auteurloopus
The problem is on line 87/88 . I don't know why, but the script isn't closed clearly .
Surely a problem with theme. Can you disable the plugin ? I'm going to check the default code .
N
Clientnotasensatalisboa
Plugin desactivated
A
Auteurloopus
Really strange. Can you contact me from my profile page please ?
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurPDF et e-mail
R
Clientrea1ity
Hi, it is a very nice form.
But i found a bug in the Admin email:
the quantity (when Enable quantity choice is enabled) is not print on the email. So we can not see the quantity which was selected.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPersonnalisationPDF et e-mail
G
Clientgabfavaro
Hello! Nice Plugin!!
I need some support:
I NEED TO REMOVE THE PRICE IN THE LAST STEP, the client will know the price only if they fill their EMAIL).
Tks
A
Auteurloopus
Hello,
Thanks !
To hide the final price, you simply need to add this line to assets/css/estimation_popup.css :
#finalPrice {display: none;}
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
5 messages2 réponses de l'auteurFil acheteurSupportPersonnalisationWooCommerce
J
Clientjikey
nice plug in .... but got a problem when my numbers go up to 10k the number will drop out from the cricle... can help to fix it ?
J
Clientjikey
1 more question how does it work with woo commerce?
A
Auteurloopus
Hello,
Simply edit assets/css/estimation_popup.css and add :
.genPrice .progress .progress-bar-price { font-size: 14px;}
Or :
.genPrice .progress .progress-bar-price {
width: 84px;
height: 84px;
border-radius: 42px;
}
With woo commerce, you can assign a woo product to an item (on the item backend page) .
Products can be added to the cart at the end (instead of email) .
J
Clientjikey
hi thanks for reply is thtere any sample of tutorial of woocommerce products?
A
Auteurloopus
Hello,
You can find information in the documentation.
If you have woo commerce installed, you can see :
An option "Add to cart", on the form panel
A "woo product" select in the item panel. If you want to use the "Add to cart" feature, all items need to be woo products .
4 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
8 messages4 réponses de l'auteurFil acheteurPersonnalisation
T
Clienttopicvlad
Hi,
I tried to change progress bar price width in css to 95px but it doesn't work.
What is wrong with it?
.genPrice .progress .progress-bar-price {
display: inline-block;
width: 95px;
position: absolute;
border-radius: 5px;
height: 35px;
top: -24px;
left: 0%;
line-height: 40px;
text-align: center;
font-weight: normal;
color: white;
margin-left: -24px;
background-color: #1abc9c;
z-index: 999;
-webkit-box-shadow: inset 0 -3px 0 rgba(0, 0, 0, 0.15);
-moz-box-shadow: inset 0 -3px 0 rgba(0, 0, 0, 0.15);
box-shadow: inset 0 -3px 0 rgba(0, 0, 0, 0.15);
-webkit-transition: all 0.3s ease-out;
transition: all 0.5s ease-out;
}
A
Auteurloopus
Hello,
Try to apply the width to .progress (not to .progress-bar-price) :
.progress { width: 95px; }
T
Clienttopicvlad
If I apply to .progress it changes the static grey line, I want the price (the red one) to be a little larger.
A
Auteurloopus
Ah ok :
.progress-bar-price { width 95px; }
T
Clienttopicvlad
Yes, that's how I put it in the first post if you read. It doesn't work..
A
Auteurloopus
Do you use a cache plugin ? Can you give me the url ?
T
Clienttopicvlad
www.cosuri-craciun.ro/configurator
A
Auteurloopus
The css loaded by the page isn't updated. You should have a cache plugin or a server cache system . Please refresh it .
Otherwise, you can change the plugin version in estimation-form.php (3.2.1 for example), it will refresh the css .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteur
Z
ClientZoli777
Honored Address!
Which is not a CMS based system, but rather also can be used smooth web sites, from this will there be a ?!
Thank you very much for your response.
A
Auteurloopus
Hello,
A standalone version ? Maybe. I note the request.
Thanks
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
D
Clientdynamitemarketing
Can you suggest a method I can use to track user exit step? So if a user comes to a step and goes "Whoa thats too much money. Im leaving" I can see what step they are leaving on so I can optimise the steps for better conversion.
If not can I feature request this pls.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteurSupport
D
Clientdynamitemarketing
Feature Request. Admin Label field.
When creating big processes with different directions the titles can be the same name in 2 different directions. A admin label would help distinguish in admin for editing.
D
Clientdynamitemarketing
Or better yet. Reverse that. Have a display title field. This way the title can be what ever you want on the front end.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupport
L
ClientLiberarte
Hello, great job!
I have one issue in mind, I'm using the plugin for printing services, so quantities are a huge problem, too many clicks for clients looking for large number of prints. Is there another way to input quantity?
Thanks.
A
Auteurloopus
Hello,
From backend, on the form page, you can choose to use number fields instead of buttons for quantities .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
J
Clientjesselavender
I love this item, but it would be awesome to include buttons at the bottom for each step. This way the user can go directly to the step that interests them most, as well as go backwards easily to remove something if the final total is too high.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupportPDF et e-mail
C
ClientCCSolutionAT
Hi Loopus, The email is delivered as From “Wordpress” and “[email redacted]” , though i feeded [email redacted]
This is the customer receiving email with this type of from. I donot want wordpress to appear. Please advise.
In my General Settings I entered [email redacted]! Where am I able to change the "From" within your plugin?
A
Auteurloopus
Hello,
This is a theme problem, solution here :
https://buddypress.org/support/topic/change-default-email-wordpressmydomain-com/
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
10 messages5 réponses de l'auteurFil acheteurSupportPersonnalisation
T
Clienttopicvlad
Hi,
I encounter a problem to the popup on the mobile devices, I can't scroll up or down.
Please check www.cosuri-craciun.ro -> launch the popup
A
Auteurloopus
Hello,
It works correctly for me, on android mobile. The bug is on iPhone ?
The problem occurred after you changed the css styles ?
T
Clienttopicvlad
I didn't verify before changing the css styles. The bug is on Iphone, yes.
A
Auteurloopus
Ok, there is a problem on Iphone with fixed element scrolling.
So I did an update : if the form is set as popup and user is on iPhone, the form will be open in a new page .
Update sent to envato, thanks .
T
Clienttopicvlad
So I can download it from envato? But how can I replace it without affecting my css customization?
A
Auteurloopus
Update is approved, you can download it .
You can replace only the js files of the plugin .
T
Clienttopicvlad
Thank you. That worked. 3 more issues:
1. You helped me to get rid of the header introduction in any step. It works well when I have introduction activated, but when I deactivate the introduction, the header introduction also appears in each step. I hope you undestand. www.cosuri-craciun.ro for better understanding.
2. I have 3 fields in the final form: 2 input and E-mail. I set the inputs as MUST BE FILLED, but the user can complete the estimation by only writing the e-mail, the other 2 inputs are not mandatory.
3. I have 3 products: A, B, C. I want A and B to be selected individually or together, but C just individually.
A
Auteurloopus
1. I can't guarantee support on a free customization. Customization isn't a part of the support, but all sources are included in the package, if you want to edit it. But, please send me your custom version, I'll take a look.
2. Ok, I'm going to check this.
3. No, currently, you can assign a group to items, so only one of them can be selected at the same time. I note the idea for the described use.
Thanks .
A
Auteurloopus
Bug on required field validation is fixed.
Update sent to envato. Thanks !
T
Clienttopicvlad
Hi,
I sent you my custom version by e-mail. When do you think the update will be available?
I was really counting on that 3 products A,B,C, it was very important for me.
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
13 messages5 réponses de l'auteurFil acheteurPersonnalisation
I
Clientitscody
How can i change the text color from white to something else, its very hard to read with the grey background it shows
A
Auteurloopus
Hello,
You can change text colors editing the "color C" in the plugin settings .
I
Clientitscody
I have tried that, but it does not update
I
Clientitscody
if you go thru the steps you will see the white text is still there and hard to read:
http://3049089107.com/iphonemodel/iphone5s/
A
Auteurloopus
Please try to change rights of this file to 0747 (using ftp, in the plugin folder) : /assets/css/colors.css .
Then change Color C and save .
How did you change the color to white ? Editing the css file directly ?
I
Clientitscody
It was white from the beginning, I'm not sure ill try ftp
I
Clientitscody
I changed the permissions and still does not update
A
Auteurloopus
Can you send me a temporary admin access (from my profile page) ? I'll debug it .
It's strange, because your colors.css isn't the original one .
If you prefer, you can try to download the plugin again and replace this file too .
I
Clientitscody
Sent
I
Clientitscody
Please see: http://3049089107.com/iphonemodel/iphone5s/
the next " Select your iPhone 5s carrier " and such still shows white
A
Auteurloopus
Did you upload the file I sent to you ?
I
Clientitscody
i did yes
A
Auteurloopus
It's not online. If you want, give me a temporary ftp access, I'll upload it for you .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupport
D
ClientDavyE
This is a very good plugin!
I just really hope this plugin becomes WPML-compatible soon. At the moment, it's neither WPML-compatible nor does it offer an efficient way of grouping your forms, steps and items into different views (multilingual or not). This means, as it is now, if you do try to use it with WPML and decide to just create new forms per language (or you just wish to create multiple forms for one language), all of your items are mixed in one gigantic list view. This becomes increasingly chaotic when you don't speak half the languages.
A
Auteurloopus
Hello,
Thanks.
Yes, WPML support is planned. I'll add it in a next update .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupport
C
ClientCambGui76
Hi loopus,
I've come across a strange phenomenon in the latest version of your plugin.
In 'Edit a Form' I can save the changed settings in the 'General' tab, but I cannot save anything in 'Introduction' and 'Last Step'.
Going back to the previous version solved this problem, so I think there's some bug in the latest version.
A
Auteurloopus
Hello,
I fixed this bug in the last update.
Please simply download the last version (3.6) .
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
5 messages2 réponses de l'auteurFil acheteurSupport
S
ClientSoweic
Looks damn great!!!
1. How many product calculations does the plugin support? I am planning to use it for Website, Logo, and Printing calculation.
2. Does the plugin comes with some pre-built templates?
3. I also vote for tooltip or link in a short accordion description as some clients don't know what Drupal or Joomla can do beside WP.
A
Auteurloopus
Hello,
Thanks !
1. There is no limit. You can freely create forms, steps and items
2. Yes, there is the full demo form in a zip ready to be imported
3. There is already a facultative "description" field (not used in demo), where you can write more information about an item . The text will be displayed just under the item .
S
ClientSoweic
Great to hear everything is thought out!!! I cant resist not to buy it. Just hope you will add pricing ratio for the later update, because for a printing business, the more prints the cheaper in price.
A
Auteurloopus
There is already a volume discounts system :)
On the backend item page, set "yes" to "Enable reduction on quantities ?", and you'll can freely create your discount grid .
Thanks for purchase !
S
ClientSoweic
Amazing, I will be testing soon. Thank you for the great product :)
3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
7 messages3 réponses de l'auteurFil acheteurPersonnalisationPDF et e-mail
F
Clientferreirex
Love this....
I like to see one image how the admin see the completed form and if i can add a menu page.
A
Auteurloopus
Hello,
You can watch the screenshots to see admin panel.
F
Clientferreirex
More questions:
1- Need to see a picture that show how admin see completed forms (i don't see any image in screenshots a completed forms sender to admin but see how manage the email)
2- How many forms i can create?
3- Can i add images from any size?
4- Can i use my page menu or heather in this form?
5- It is possible to change the progression line to the footer?
A
Auteurloopus
1. On screenshots, you can see form panel and item panel. I'll add more .
2. No limit, you can create as many forms as you want
3. Yes, you can change pictures size from backend .
4. No, but you can integrate the form in a page using shotcode .
5. No, you'll need to edit css files to do this .
Thanks
F
Clientferreirex
Thnaks
4- How i can do that? Can you teach me? It is easy?
(I will buy this)
A
Auteurloopus
On the backend form page, you'll see this panel : http://biscay-charly.com/_envato/screen_form_info.jpg
Simply copy/past the displayed shortcode .
Thanks !
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurFil acheteur
C
ClientCambGui76
Hi loopus,
May I suggest a feature? Not all people filling in a Webdesign Estimation Form are familiar with the terms and choices. So, I'd like to include a small explanation text under the title of steps to guide visitors in their choices.
Could this be added to the plugin?
Thanks!
A
Auteurloopus
Hello,
I added a facultative description field for items, to give more information about an item .
C
ClientCambGui76
I know, but that is displayed as a tooltip. What I would like is a more general description on the step. E.g. for CMS: "With a Content Management System (CMS) you can easily add or edit content on your website. We recommend WordPress for its ease of use." Also a step for e.g. eCommerce solutions need to have more explanation than you can have in a tooltip.
A
Auteurloopus
No, descriptions aren't displayed in the tooltip (this is the title), but under item picture. Ok for step text, I note the idea .
Thanks.
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteurSupport
T
Clienttobo27
Hi
Purchased this tool tonight, but having a few problems.
1. I cannot see how you set quantity, or have it displayed in the form?
2. Tried importing the example data but get - "Warning: chmod() has been disabled for security reasons in /web1/user50543/website/wp-content/plugins/WP_Estimation_Form/includes/wpe-admin-menu.php on line 2467"
"Fatal error: Class 'ZipArchive' not found in /web1/user50543/website/wp-content/plugins/WP_Estimation_Form/includes/wpe-admin-menu.php on line 2478"
Any help would be appreciated
A
Auteurloopus
Hello,
Your dedicated server doesn't have php zip extension installed ( http://php.net/manual/en/zip.installation.php ).
And chmod function has been disabled, you need to enable it in php.ini to use export/import tool (more information here ).
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
3 messages2 réponses de l'auteurFil acheteurPersonnalisation
T
Clienttopicvlad
Hi,
I assigned the estimation form template to a page but it still displays the message:
Please assign this form template to a page.
Also the popup doesn't work anymore.
A
Auteurloopus
Hello,
Can you send me a temporary admin access ? I'll debug it .
You can contact me from http://codecanyon.net/user/loopus#contact .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurSupport
O
Clientorijit
This is a good plugin.But after installing and importing demo data and place the popup code to my page or post the popup sowing blank screen. How to solve it?
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
3 messages1 réponses de l'auteurFil acheteur
I
Clientivicad
Hi! Another question: if I create 1 form in one language and now I want to clone/duplicate that exact form so I can translate it to another language, I can't do it right now?
If this is true, is this going to be possible in some future versions as I don't believe that I can do it with export/import function - it will overwrite existing form... unless you put options during form importing:
- overwrite existing form
- create new form
And than we can choose "create new form" and customize it afterwards.
Does this make sense to you?
Thx, Ivica
A
Auteurloopus
Hello,
You can currently duplicate steps and items.
I note the request for duplicate forms .
Thanks
I
Clientivicad
Thx, I know that (I used it), however I was referring to the whole Form, all together: Form, steps and items in that form - just with one shot/click and everything is duplicated! :-)
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
4 messages1 réponses de l'auteurFil acheteurWooCommerce
J
ClientJags2ooo
The Woocommerce product drop down on the edit Item page does not show all the products.. For example I have over 200 products... Only half of them are there.. New products are not on the list also..... WRONG ACCOUNT
J
ClientJags2ooo
Hi I purchased your great looking form plugin for wordpress/ woocommerce but ..
The Woocommerce product drop down on the edit Item page does not show all the products.. For example I have over 200 products, I only see 40 products listed on the drop down menu please fix bro...
J
ClientJags2ooo
No new products are Showing on ITEM MENU Drop Down.. how do i fix this
A
Auteurloopus
Hello,
Thanks for purchasing ...
Please send me a temporary admin access and I'll debug it .
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurFil acheteur
I
Clientivicad
Hi! Fantastic plugin! However, I have one question about functionality on Item level:
If I set a price 0 (for 1 item) and want to "Enable reduction on quantities" in a sense that it isn't exactly reduction but that for 2 items buyer pays 50 usd, and 3 items 100 usd, and so on, this "discount" doesn't function.
It only function if I set e.g. 400 usd for 1 item and than reduce prices for increased quantities. Can you implement algorithm that it is possible different process: that 1 item is free (0 usd price) and for additional items I can increase prices how much I want?
Thx in advance for your answer!
0 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
1 messages0 réponses de l'auteur
I
Clientivicad
Hi! Fantastic plugin! However, I have one question about functionality on Item level:
If I set a price 0 (for 1 item) and want to "Enable reduction on quantities" in a sense that it isn't exactly reduction but that for 2 items buyer pays 50 usd, and 3 items 100 usd, and so on, this "discount" doesn't function.
It only function if I set e.g. 400 usd for 1 item and than reduce prices for increased quantities. Can you implement algorithm that it is possible different process: that 1 item is free (0 usd price) and for additional items I can increase prices how much I want?
Thx in advance for your answer!
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteurPDF et e-mail
A
Clientadamliria
Hi!
Can plugin show final summary list of client choice and send this list to my email (with client approval), to letting me know what client wants?
Thanks
A
Auteurloopus
Hello,
Currently, there is no final summary list .
The selection is sent by email to the admin and can be sent to the customer too (facultative) .
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
4 messages2 réponses de l'auteurFil acheteurPersonnalisation
L
Clientlawrensaurus
Hi,
Can i use this on my regular wordpress menu? i want it to pop up when they click the menu item on my navigation labeled "our pricing"
Please let me know
A
Auteurloopus
Hello,
Yes. You simply need to add the correct class to the menu item (information on the form backend page) .
L
Clientlawrensaurus
so, iuse http://# as the link then the code as the css class?
3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
6 messages3 réponses de l'auteurFil acheteurLicences
Y
ClientYOUGRAPH
hello I buy your module and I can not confirm it with the purchase code so thank you for helping me
A
Auteurloopus
Hello,
Are you sure there is no space in the purchase code field ?
To get the purchase code :
Go to the downloads page
On the plugin line, click on the "Download" button
Select "License and purchase code" in the menu
Purchase code is on line 17
Y
ClientYOUGRAPH
I have already done, but it does not work add Skype : megafayco
A
Auteurloopus
megafayco not online. Please contact me from http://codecanyon.net/user/loopus#contact, giving me a temporary admin access, and I'll debug it .
Thanks
4 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
9 messages4 réponses de l'auteurFil acheteurPDF et e-mail
D
Clientdbirch44
Hey loopus, thanks for the latest update, everything is going well. Just have a question, I have my form set to show progress by steps instead of price. As I can tell, it shows the progress in terms of how many "items" are available.
How can I modify it so that it shows the progress as "Steps" instead of "Items"?
A
Auteurloopus
Hello,
No, currently, it should display current step and total of steps ( ex: 1/4) .
Can you send me the form url ?
Thanks
D
Clientdbirch44
Sure...
http://quote.p3designs.com.au/
A
Auteurloopus
Ah yes, it shows all "depends of" steps .
I'm going to improve this
Thanks.
D
Clientdbirch44
Ok i see what you mean, I have sent you an email of a screenshot of the backend. I have created multiples of each step to set it up the way I needed to. That's why it's showing all steps.
D
Clientdbirch44
Yeah spot on. I sent an email using the form on your profile page.
A
Auteurloopus
Email received .
I'm preparing an update right away.
9 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
18 messages9 réponses de l'auteurFil acheteurSupportPersonnalisation
D
ClientDavyE
This is the first plugin I've been so frustrated about while trying to set it up!
I've no idea if there is a problem with the working of the plugin on my site or if there's just something I'm missing. I've looked at every single page of the plugin and went through the documentation, but either there is nothing to be found or the information is way too vague.
I have added a form, added a step and added an item (still just a test). Now I'm trying to add it to a page, but I see no option whatsoever. I check the documentation, but the only three options mentioned are Popup, Page template and Shortcode. All three refer to the form admin panel. Yet NOTHING in this admin panel tells me what I should be doing (a screenshot in the documentation would have been nice).
- For the popup I should add a class with form id. Tried replacing [id] with the number in the form url, but that only gave me an error page.
- Page template tells me to use the url displayed at the top of the desired form admin panel. WHAT url, WHICH admin panel, use this url WHERE? Come on, it all sounds very easy, but since I see no option to use any kind of url anywhere, it doesn't make a lot of sense and seems like a very vague explanation.
- Shortcode tells me "use the shortcode displayed at the top of the desired form admin panel", yet again I see no shortcode displayed anywhere.
The only thing I see displayed at the top of the admin panel is "Please assign this form template to a page". Well DUH, that's what I'm trying to do, but if only you'd tell me HOW ... grrr so frustrating!!!
The page in question has the Template in Page Attributes set to Estimation Form Page, even though I renamed that form to something else. So since this name doesn't change as well, I assume there may even just be an issue somewhere, no?
Apologies for sounding so harsh, but my frustrations are taking control right now. :)
A
Auteurloopus
Hello,
Did you install the last version ? (information panel with page url, shortcode and popup etc ... have been added in updates) .
If you need help or think there is a bug on your website, you can send me a temporary admin access from my profile page.
I'll help you . I will not leave you frustrated, it's very bad for health :)
D
ClientDavyE
Hi and thanks for the ultrafast reply. :)
I've only purchased this plugin today, so I suppose that's the latest version? My version is: 3.2
I don't see any information panel with page url, shortcode or popup. Perhaps I'll just create you a login so you can easily see if something is wrong or if I'm just half blind. :P
A
Auteurloopus
The information panel is on the form page on backend :
submenu "form" -> edit a form -> at the top of the page.
Maybe there is a bug, feel free to send me a temporary access, and I'll debug it .
D
ClientDavyE
I don't see such panel. Only panels I see are General, Introduction and Last Step.
A
Auteurloopus
There is a problem, you should see this .
D
ClientDavyE
Thanks, that explains a lot. I guess I'll try deactivating other plugins, but unfortunately I pretty much need the other plugins I have installed. I'll see what that tells me.
A
Auteurloopus
No problem.
If you find the conflict source, please keep me informed.
You should edit wp-config.php and set define('WP_DEBUG', true); to see if there is an error message.
Using firebug or chrome dev tools (F12), you'll can see if there is a javascript bug .
If you need help, feel free to contact me .
D
ClientDavyE
Euhm, well, yeah, WP_DEBUG is already set to true but I never managed to figure out where I could see the log. heh :$
I've also disabled all plugins except the Widget Logic and WPML plugins. The panel still does not appear.
I've opened the same form admin panel with Firefox and Firebug tells me the following:
You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
jo()main.js (line 56)
a = true
main.js()main.js (line 57)
a = [0.009999999776482582, [[["http://mt0.googleapis.co...74000000&src=api&hl=nl&", "http://mt1.googleapis.co...74000000&src=api&hl=nl&"], null, null, 4 meer...], [["http://khm0.googleapis.com/kh?v=158&hl=nl&", "http://khm1.googleapis.com/kh?v=158&hl=nl&"], null, null, 4 meer...], [["http://mt0.googleapis.co...74000000&src=api&hl=nl&", "http://mt1.googleapis.co...74000000&src=api&hl=nl&"], null, null, 4 meer...], 12 meer...], ["nl", "US", null, 9 meer...], 25 meer...]
b = 1410963594727
google.maps.Load()js?sens...e&ver=3 (line 19)
apiLoad = function(a, b)
main.js()main.js (regel 57)
main.js()main.js (regel 59)
error source line:
...%26%74%6F%6B%65%6E%3D");return function(d){d=d[wb](eo,"%27");var e=d+c;fo||(fo=/...
Not sure if that tells you anything. If not, would you be willing to see if you can fix this as custom work or do you think the cause would be out of your control anyway?
For my specific project this plugin was really by far the most suitable, so I'd love for it to work and not having to change to a less suitable plugin.
A
Auteurloopus
Google maps api call isn't a part of my plugin. It seems to come directly from the theme. But I don't know if there is the problem .
Did you try with another theme ?
D
ClientDavyE
Ok, then I'll head over to my theme support and check with them if it can be fixed. Fingers crossed.
With or without a fix, I'd like to thank you big time for your time and advice! Hopefully it can be solved soon and I'll let you know either way.
A
Auteurloopus
Thank you very much :)
If you need more help, I'm here .
D
ClientDavyE
Hmm, the theme error has been fixed, yet still no panel.
I've created a clone of my site, deactivated ALL plugins except this one and changed to Twenty Fourteen theme. Still no panel.
I don't know what else I can do to figure out why I don't get this panel. Do you have any more ideas? Would you like try on the clone site and see if you may figure out what's going on?
This project is really becoming urgent, but I would have really like to use this one.
A
Auteurloopus
Please send me a temporary admin access, I'll debug it .
Thanks.
D
ClientDavyE
I've sent you the details through your profile. Fingers crossed that you may find something. Thanks in advance!
A
Auteurloopus
Fixed.
D
ClientDavyE
I am very grateful that you were so willing to help me with this issue. I understand you're not obligated to offer this support, so in cases like these we should be able to give you more than 5 stars!
Thank you so much, the support is incredible!
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ClientCounterMind
I tired inserting estimation form into page by using shortcode, but i have a problem with mousewheel page scrolling on firefox, while mouse is hovering on iframe element.
Estimation form is inserted as an iframe and when you try to scroll page with mouse wheel, it will not work on firefox, but it works in opera and chrome. Im not sure if its related to the theme im using?
Is there any other way maybe to insert the form directly into page?
Thank you!
A
Auteurloopus
Hello,
Maybe a problem with a scroll plugin. Can you send me the url ?
You can insert it directly with iframe, but the problem will surely still the same .
C
ClientCounterMind
I guess it has something to do with niceScroll plugin. The page is still on my home server enviroment so i can't send the link. I guess ill just use the form as a popup then, thanks for a quick reply.
A
Auteurloopus
No pb, feel free to contact me when it will be online, if you need help .
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ClientCambGui76
I have a problem with the installation. After activation I filled in my purchase code, but it doesn't seem to save this. However, after clicking on 'Save', my whole website (backend and frontend) displays blank pages. I've de-activated all plugins to see if there was a conflict, but even then I get the same result: not saving the purchase code, but website totally blank.
I had to manually (via FTP) remove this plugin to get my website working again. :(
A
Auteurloopus
Strange . Can you send me a temporary admin access ?
You can contact me from my profile page .
Thanks
A
Auteurloopus
It seems to be a memory problem on server .
Information from http://wordpress.org/support/topic/blank-page-after-activating-plugin :
1. Try adding this line to your wp-config.php file:
define('WP_MEMORY_LIMIT', '128M');
If this does not work you will need log in ftp client or server and find php.ini file in root and edit the file.
2. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 128M:
memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)
3. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 128M
If none of above works then may be your host has restricted you to increase the memory limit then you will need to contact your host and let them know of the problem before you make any other changes to your wordpress install.
C
ClientCambGui76
Thanks for your help loopus. After turning on WP's debug mode, it turned out the curl PHP extension was missing on my server. After installing that, the plugin works fine!
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Clientnessm587
Hi Loopus,
Thank you for keeping this plugin updated. It keeps getting better and better.
Have you considered adding steps that include only Text Fields. In this way we can give additional instructions in between steps and include additional information between steps as well.
A
Auteurloopus
Hello,
Thank you very much :)
Items may already be text fields. I misunderstood ?
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Clienttopicvlad
I have a few questions:
1.Is there any way I can put a background image or pattern to the Form?
2. I want the name of the form to dissapear and the Step name to take its place. Is there any way?
3. Can you create another look for the selected item, so it could be more highlighted?
Thank you
A
Auteurloopus
Hello,
1. Editing assets/css/estimation_popup.css :
body { background-image: url('mypicture.jpg'); }
Or, to apply on the form container :
#mainPanel { background-image: url('mypicture.jpg'); }
2. You need to edit js core file to do this . Please contact me from my profile page if you want, I can do it for you .
3. You can edit selected style in assets/css/estimation_popup.css :
#mainPanel .genSlide div.selectable.checked .img {
zoom: 1.1; /* For example, it will create a zoom animated effect */
}
T
Clienttopicvlad
Did you receive my e-mail?
A
Auteurloopus
You sent it from my profile? I feel that the profile page form is not functioning correctly since yesterday. Can you contact me directly at [email redacted] ?
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Clienttopicvlad
First I sent you from my e-mail - [email redacted] and you told me to send it via the profile page form, but it seems it didn't work.
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Auteurloopus
Yes, to verify the purchase, but it doesn't work today. I found your email, I'm going to send to the custom version .
T
Clienttopicvlad
Also hotkeys implementation would be awesome: Enter for Next Step, Backspace for Previous Step and ESC for exiting the pop-up.
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Clientdbirch44
Hi there,
I have had issues getting this plugin to work with Autoptimize, the minify plugin. So I am running this plugin on a sub-domain of my site so that I can get it working. The trouble is, it is asking for a separate licence code to run the plugin on my subdomain (quote.p3designs.com.au) - can you work your magic and make it so that I can use this on my sub domain as well as my main site?
Btw, love the plugin. You've done well, simple and easy to customise file structure and it looks amazing. :)
PS: I sent you an email as well direct to your email address.
A
Auteurloopus
Hello,
Yes, minimization of css can cause problems.
No pb for subdomain, please simlply send me the purchase key .
Thanks !
D
Clientdbirch44
What file would need to be excluded from the minification list? Where should I send the purchase key into to? Can you confirm your email address, just to make sure it gets sent to the right address. Thanks. :)
D
Clientdbirch44
I've sent it to the email address on the support tab: [email redacted] - this is the right one?
A
Auteurloopus
Yes
D
Clientdbirch44
ok thanks
D
Clientdbirch44
One more thing, I have copied the entire plugin folder from my primary domain to my sub domain. I did this because I already did a lot of work on setting up steps & items. But now I have the plugin on my sub domain, I can't see the steps and items or forms. Where is this data contained? I looked in my database but can't see it there. I can only see data in my database for my sub domain? Confused. Essentially what I'm asking is...how to I migrate the data for this plugin?
A
Auteurloopus
If your subdomain use another database (and wp installation), you can export data using "Export" tool, and import it in the new installation, using "Import" submenu link .
D
Clientdbirch44
Actually I activated the plugin (I had to deactivate it before). Now I can see the vales in my primary domains database. Can I just export that part of the database in phpMyadmin? How would I do that? I dont want the subdomain to have full content of my main site, I just want to copy over the plugin data.
A
Auteurloopus
So yes, you can export/import mySQL values of desired items / steps, from phpMyAdmin, and upload pictures with ftp if necessary .
D
Clientdbirch44
Dude, I think you've got a bug. All I have done is deactivate and then reactivate the plugin and all my data is gone. Completely gone. Looking in the database and nothing, just the default values.
D
Clientdbirch44
Also the purchase code isn't working for both primary and sub domain. Still prompts me to enter a new purchase code.
A
Auteurloopus
Yes, it's not a bug. mySQL tables of the plugin are deleted when the plugin is disabled .
I'll do it on uninstallation only on the next update .
D
Clientdbirch44
Really? This is a great plugin but deleting data on deactivation is stupid. I would HIGHLY recommend putting even a prompt letting the user know about this when they click to deactivate, cause I have now been set back at least 4-5 hours of data entry.
A
Auteurloopus
Ok, understood.
Sorry for my stupidity and the lost time .
I'm going to change it now .
D
Clientdbirch44
Sorry man, I hate being negative but just trying to save others from running into the same issue. YOU are not stupid, you're CSS + JS genius...just the idea to delete data on deactivation is stupid...but you're not stupid. :) It's ok, we all overlook things.
A
Auteurloopus
No problem, it was effectively stupid.
You're right.
A
Auteurloopus
Update sent to envato .
D
Clientdbirch44
Awesome! Thanks so much! How long does it take them to clear it and offer it as the newest version?
A
Auteurloopus
Thanks to you.
It takes only a few hours. But if you want, you can contact me from my profile page, I'll send it to you immediately .
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Clientrients
Hi!
I really like the look and feel of your plugin. Although I would love to see an stylequiz functionality, where they can select preferences instead of products directly.
Any plans to add this feature in the future?
Thanks!
A
Auteurloopus
Hello,
Thanks !
The progress bar can show the current step (ex: 3/5) instead of price.
Some customers hide the final price and use it as quizzes or custom forms.
To hide the final price, you'll simply need to add this line to assets/css/estimation_popup.css :
#finalPrice {display: none;}
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Clienttrinhthu
Hello,
I just downloaded your new version of plugin because im looking for " When a form is set to “Save to cart”, items that are not woo products can now be used as conditionals." But when i make an order in my website via estimation form, all items which are not woo product don't display in order detail. How can i do if i want to see all items non woo product and textfield, checkbox in the form ?
Pls Help me!!!
Thankksss!!
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Auteurloopus
Hello,
Sorry, you can't do this. Only woo products can be added to cart.
If you use "Add to cart" feature, items that are not woo products must be used only to display conditional steps.
T
Clienttrinhthu
hello, it means i can't gather these information somewhere? Becos these information are important to my order : is like gender, size for product...
Can i receive an email confirmation with all information in the form when i set the form to " Save to cart"?
Thanks for your help!!!
A
Auteurloopus
Not currently, but I can do this on your version.
Please contact me from my profile page, I'll send it to you .
T
Clienttrinhthu
i just sent an email to your profil page.
Thank you!!!!
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Clienttrinhthu
Thank you so much for your help. It works now with your file.!!!!
Beside i have a small prob when i use the form on mobile device: There’s no any scroll bar on the side of popup when i open the form on ipad or iphone. So, i can’t scroll it down to see “next step” button(or previous step button) and by the same problem, can’t fill the contact form on the last step, because i can’t scroll down popup window to see a whole text area.
Can you pls take a look for me pls!
A
Auteurloopus
Thanks :)
Can you send me the form url ?
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Clienttrinhthu
This is the url of the form :
http://www.embevatoi.com/estimation-form-formulaire-pour-payeur/
Thanks for the fast answer!
A
Auteurloopus
Thanks.
The form works correctly for me on iPhone and Android. The problem happens only when you open it in a popup ?
Have you the url where is the button that launches the popup ?
T
Clienttrinhthu
hi,
its on this link : http://www.embevatoi.com/box-concept/
you can have the popup by click in a button "make a box".
A
Auteurloopus
Oh, you did many css customizations.
You should remove this in estimation_popup.css :
html {
overflow-y: auto;
-webkit-overflow-scrolling: touch;
}
body {
display: none;
-webkit-overflow-scrolling: touch;
}
And replace with :
body {
overflow-y: auto;
}
Otherwise, you can return the original css and compare to find witch of customization is problematic .
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Clientmohammdhamdy
tooltip not work when hover on icon > title appear under icon in new line ?!!
plz help me
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Auteurloopus
Hello,
Can you send me the url, from my profile page ?
M
Clientmohammdhamdy
Done
M
Clientmohammdhamdy
i sent URL to you ,, u received it or not ?!
A
Auteurloopus
Yes, I'm on
M
Clientmohammdhamdy
ok , another 2 question plz , am so sorry for that , when user complete request and click "reservation" he received email very good , but admin don't receive any request,
another question , when user received email , he don't know how many items in his request he just know how match , i want he to know how many items he selected on ..
A
Auteurloopus
1. Maybe because admin email is the same of sender email (wp settings email ) . Some mailbox consider it as spam and don't receive it.
2. Quantities are displayed in email.
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Clientmohammdhamdy
thanks for Reply ,
i try many admin emails to received request , but nothing
2. in user request email , he get total cost only ,
what about tooltip ,,,
thanks very match
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Auteurloopus
No pb. Can you send me a temporary admin access ?
M
Clientmohammdhamdy
i sent it to your profile , u get it ?!
A
Auteurloopus
yes
M
Clientmohammdhamdy
Is there a new ?!
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Auteurloopus
I answered you (we are sunday ...) . Please fix the js errors on your theme, and the plugin will work correctly .
You should use firebug or chrome dev tool to debug it (many bugs in http://ar.egygate-eg.com/wp-content/themes/voyage-parent/js/general.js).
You can test my plugin on a wp default theme to see it working correctly .
M
Clientmohammdhamdy
ok thanks , what about received request ?!
A
Auteurloopus
wp_mail() default function returns false on your server. You should contact the server host to fix the problem (php mail() function is maybe currently disabled in php.ini) .
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Clientzeescripts
Hi Loopus, THere is a small issue. When i click Duplicate link in steps edit page, there is no action.
Please advise, its time consuming without item / step duplication.
Regards
A
Auteurloopus
Hello,
It works correctly for me . The title of the doesn't change when you click "Duplicate" ? If yes, simply save it, and the new step is created .
Z
Clientzeescripts
Hi, Anyways, I have recreated all one by one for second form
No worries.
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Clientducadomino
hi, I have several problems with phpmail on my server, it would be possible to force the plugin to use smtp settings?
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Auteurloopus
Hello,
It uses the main wp_mail() function. There are many plugins to use smtp on this function (like this one : https://wordpress.org/plugins/wp-mail-smtp/ )
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Clientducadomino
Yes! I just used that plugin, but still does not send the mail ....
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Auteurloopus
Strange. You should contact the server host (pb of configuration ?) .
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Clientducadomino
already did! I was told that does not support sending email with php and use the SMTP settings with a plugin for wordpress. Everything works except the plugin Xd
A
Auteurloopus
The plugin uses the same function wp uses to send notifications to admin. Do you receive notifications ?
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Clientducadomino
yes , notification and others email (user register..comments)
A
Auteurloopus
Can you send me a temporary admin access, from my profile page ?
Thanks
D
Clientducadomino
ok!
D
Clientducadomino
send you email: [email redacted] , correct ?
A
Auteurloopus
Fixed (admin email wasn't filled in the form settings)
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Clientzeescripts
Hi, thanks for quick response.
In admin gen settings its [email redacted], but still i am getting email sent from "Wordpress" [email redacted] .
I double checked all site title, emails etc -
A
Auteurloopus
Can you send me the form url, from my profile page ?
Thanks .
Z
Clientzeescripts
sent!
Z
Clientzeescripts
Thanks for your wonderful Support ! I will rate 5 stars!
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Z
Clientzeescripts
Hi Loopus, The email is delivered as From "Wordpress" and "[email redacted]" , though i feeded [email redacted]
This is the customer receiving email with this type of from. I donot want wordpress to appear.
Please advise.
Sabrina
A
Auteurloopus
Hello,
Simply change the main email in Settings > general wp menu.
Plugin use the main email to send the form .
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ClientTweeg
hello,
How set a transparent background ? Also, how to change text color of item description ? i'm looking for it in estimation_popup.css but I'm not sure what line to edit..
btw, great script !
A
Auteurloopus
Hello,
Thanks :)
Simply add this to estimation_popup.css :
body {background-color: transparent;}
#mainPanel .genSlide .genContent .itemDes {
color: #000000; /* description color*/
}
T
ClientTweeg
thanks for quick reply but its not working. I'm keep trying..
T
ClientTweeg
now its working but steps aren't transparent. And one more ask: how to increase height of steps ? I don't want to scroll if i add more items. Thank you very much !
A
Auteurloopus
Yes :
#mainPanel {background-color: transparent;}
Panel height is automatic, no scroll inside .
T
ClientTweeg
everything works just fine now, thanks for great support. 5 stars !
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K
Clientkentlau
Hi,
I have a pre-purchase question.
I want to have a step-by-step form like this estimation form but it is little bit different from both demo. What I want to do is to let the users to select options like the first demo, but the final step is to show the suggested products to the users instead of let user to send email. May I know if this plugins can satisfy my need? Thanks
A
Auteurloopus
Hello,
I don't think. Even if you hide the price, it does there is no algorithm to determine the suggested products.
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ClientNetTailored
Hello,
Since the latest update (3.1) the form doesn't save the initial price. It resets it back to $0 when I save. Also, on the form, when I select items, the price doesn't change.
A
Auteurloopus
Hello,
If you had an old version, you probably need to export data, disable/enable the plugin, and import data (it will not be necessary in the future)
If you still have a problem, please send me the url at [email redacted], I'll help you .
Thanks
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ClientCounterMind
Hello!
If you have a item with editable quantity and set "is item selected by default" to YES, then the quantity + and - buttons are not visible at first, untill the user deselects the item and then selects it again.
How could i change it that buttons for + and - quantity will be visible all the time, on those items that have quantity and are selected by default?
Thank you!
A
Auteurloopus
Hello,
User can show quantities buttons simply clickng on the quantity circle.
But if you want to keep displayed, simply add this to assets/css/estimation_popup.css :
#mainPanel div.selectable.checked .quantityBtns {
display: block !important;
}
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Clientnotexp
Hello again, I finally finished all the forms, and decided to test the last tool for submitting the final value by email. The "client" got the message, but the email was not sent to the admin email.
I tested several times, all emails typed in the text field of the client arrived, but none came to the admin.
Can you help me? Maybe I'm doing something wrong.
Thanks in advance.
A
Auteurloopus
Hello,
Can you send me a temporary admin access me from my profile page ? I'll debug it .
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D
ClientDMPilotWings
Your plugin is amazing! So simple and easy to use for our customers. I've received many compliments from it. The Admin Email however is a bit ugly. That's okay, but it'd be nice if you added some html scripting to it to make it look like a woocommerce order notification email. 8-)
I have a really simple request. I'd like to remove the labels of the "Fields" listed in the Last Details section displayed in the Admin Email. That way we can easily copy and paste our customer's shipping/address information into our postage software. So instead of it saying "Name: John Smith, Address: 1234 Dr." it would just say "John Smith, 1234 Dr" etc. I'm not sure where and how I would go about editing this. Here's a link to a jpg that better illustrates this: https://db.tt/tMm0y7NH
Thank you so much!
ps. I have purchased the plugin, I'm just on a different account right now. Thank you.
-Dave
A
Auteurloopus
Hello,
Thanks !
Ok for admin email, I'll improve it .
To remove labels from email, you need to edit the js core file.
If you want , contact me from my profile (with your purchaser account), I'll send you a customized version .
D
ClientDMPilotWings
Wow! Lightning-fast reply! Thank you so much! I just emailed you for the edited .js file! :D
A
Auteurloopus
I didn't receive it.
Can you send me the message again, since this form: http://codecanyon.net/user/loopus#contact
Thanks
D
ClientDMPilotWings
That is the form I used already. I will send it again.
A
Auteurloopus
So, please send it directly : [email redacted]
Thanks
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
12 messages5 réponses de l'auteurFil acheteurSupportLicences
C
ClientCounterMind
I love the demo funcionality, however i have a pre-purchase question.
Is it necessary to use icons (or images) for every item in the form? Can it only be text field or a select field without the icon?
I also wonder if you can set the starting quantity amount for the item? Let's say that i have number of database fields, can it be prepopulated to 5 and then changed by user?
Thank you!
A
Auteurloopus
Hello,
Thanks !
You can freely use images, checkbox or textfields for items.
Currently, the minimum quantity is automatically 1. But I note the idea.
Thanks
C
ClientCounterMind
Thanks for ur fast response! So if i understood correctly, i can't set the starting quantity default value of a form field (for example a number of databases) to 5 or 10 etc.? It starts on 1 and then user need to change it?
A
Auteurloopus
Currently, yes .
C
ClientCounterMind
Do you reckon that it could be done with some simple jquery function as $('#formitemname').val('new-value'); ? Or is your form binded and cannot be changed externally?
A
Auteurloopus
You can easily do it editing a php file, but it will applied to all items .
Or you'll need to do a detection of the item title . If you know the titles, I'll can do it for you on your version .
C
ClientCounterMind
I see, you have been very helpful! I decided to risk it and try to make it work myself without bothering you, however if i don't make it i might ask for some help, hehe... thanks again, great work and great customer support!
A
Auteurloopus
Thanks !
You'll need to edit the file templates/estimation-popup-page.php , line 147 (min="1") and line 155 ("1" in span) .
Title will be in the variable $originalTitle .
Feel free to contact me if you need help .
C
ClientCounterMind
Thank you!
C
ClientCounterMind
Excuse me, but i can't find the purchase verification code. There is no "License Certificate" link near the item, under envato download's page, should i just wait for it to appear or is something wrong?
A
Auteurloopus
Go to the downloads page
On the plugin line, click on the "Download" button
Select "License and purchase code" in the menu
Purchase code is on line 17
Is it ok ?
C
ClientCounterMind
Yes it's ok now, i guess i did not see it before, thank you!
3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
5 messages3 réponses de l'auteurFil acheteurPDF et e-mail
MW
Clientminimal_works
Hi,
the result in the email doesn't show the quantity calculation at all.
Plus ... I have several steps that depend on a former item. Within these steps are only quantity calculations. These steps don't show up in the email at all.
A
Auteurloopus
Hello,
Did you download the last version ?
If yes, can you send me a temporary admin access, from my profile page form ?
MW
Clientminimal_works
Hello,
1. I never got from envato a mail for an update, although it was checked.
I had version 2.0 installed. Bought this plugin just a few weeks ago and meanwhile the version jumped to 2.8.
2. I updated now from v2.0 to 2.8.
Result: All my work that was done in 2.0 is gone ! Can start from the scratch again ... :-(
A
Auteurloopus
Sorry :( You should use the export tool .
I did it for this . I should specify it to you in the previous post, sorry.
Everything work now ? Else, please contact me from my profile page, giving me a temporary access . I'll debug it .
A
Auteurloopus
Fixed .
Next updates will not need to disable/enable the plugin .
2 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
5 messages2 réponses de l'auteurFil acheteurSupportPDF et e-mailLicences
P
ClientPlayzare
Hello !
I have a BIG problem, the plugin is not working, the page to show the form is a blank page... I've tested with an other of my websites (with other theme/plugins) and it's the same on the other website : blank page....
I have desactivated/reinstalled, but still the same, how i can do :( ?
I created you a profile admin account temporarly and i sent it to you on your contact page http://codecanyon.net/user/loopus#contact with my username.
Je suis français, j'ai cru comprendre que toi aussi, donc je répète ici en français : j'ai testé le plugin sur deux sites différents qui m'appartiennent et dans les deux cas j'ai une page blanche, pourtant les sites ne sont pas sous le même thème ni ont les mêmes plugins. Que faire ?
Je t'ai envoyé par message sur ta page de contact des identifiants temporaires admin pour que tu te connectes sur mon site http://www.playzare.com et vois si tu vois d'ou ca vient si tu pouvais ce serait génial merci !
Cordialement
P
ClientPlayzare
P.S : J'ai aussi l'impression que j'ai un problème avec la validation de la licence, chaque foisque je me déconnecte/reconnecte il me la demande, je te l'envoie par contact aussi.
I have a problem with the licence too, which is asked each time i'm connecting on my website i think, i send the license code to you now.
Cheers
A
Auteurloopus
Hello,
There is a javascript bug on the website, on plugin userpro.
In http://www.playzare.com/wp-content/plugins/userpro/scripts/scripts.min.js , line 645 :
jQuery('input[data-fieldtype=datepicker]').datepicker({ ... });
datepicker is undefined .
I'm going to send you an email to help you .
P
ClientPlayzare
Wo thank you !!!!! I'm going to answer you by mail :)
3 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
7 messages3 réponses de l'auteurFil acheteur
Y
ClientYuun88
Hello,
This plugin works pretty good.
When will you add the "group for checkboxes" functionality so that a single item of the group will be clickable ?
Many thanks
A
Auteurloopus
Hello,
Done ! Update sent to envato .
Y
ClientYuun88
Excellent, thanks a lot :) !
Y
ClientYuun88
Tout marche correctement, mais je viens de voir que je ne reçois pas d e mail de confirmation avec les items cochés par l'utilisateur... D'où viendrait le problème ? merci
A
Auteurloopus
Not in spams ?
Can you send me a temporary admin access, from my profile page -> http://codecanyon.net/user/loopus#contact ?
I'll debug it .
Y
ClientYuun88
I got nothing in spam. I sent you the login/pass.
Many thanks
5 réponses directes de l'auteur dans cette conversation publique CodeCanyon.
12 messages5 réponses de l'auteurFil acheteurSupportPersonnalisation
N
Clientnotexp
Hello, thanks for this awesome plugin. Works smoothly.
Now can I make a sugestion? Or if already possible, can you tell me how?
- Before the client press the " GET STARTED " button, there is a giant blank area below, where the container will appear later. So I was thinking: Maybe it's a good idea to put a picture there, pictures always help and encourage customers. ;)
I could not put the picture there because before the button is pressed, apparently the container is not yet there.
Well thanks again, and sorry for my english.
Regards from Brazil.
Toni Carvalho.
A
Auteurloopus
Hello,
Ok. If you don't want to edit source files, you can add this in the "Introduction Text" field :
< img src="https://0.s3.envato.com/files/25826653/logoLoopus.png" style="position: absolute;margin-top: 140px;margin-left: -40px;">
Instead of https://0.s3.envato.com/files/25826653/logoLoopus.png , enter your image url.
And instead of margin-left: -40px , set half the width of the image (to center it) .
N
Clientnotexp
I tried and returned this: http://imgur.com/Ao8uuJA
A
Auteurloopus
Sorry, you need to remove the space after < .
<img src="https://0.s3.envato.com/files/25826653/logoLoopus.png" style="position: absolute;margin-top: 140px;margin-left: -40px;"/>
N
Clientnotexp
Okay, now I understand, but then there is no text, right?
A
Auteurloopus
You can insert your text before :
Enter your text here.
<br/>
<img src="https://0.s3.envato.com/files/25826653/logoLoopus.png" style="position: absolute;margin-top: 140px;margin-left: -40px;"/>
N
Clientnotexp
Thank you very much sir, this is the best plugin and the best support I've ever seen!
A
Auteurloopus
Thanks for rating !
N
Clientnotexp
Hey, one more thing. I just put the image and text, and now the box "Introduction Text" vanished. And now I can't change anything that was there! See here --> http://imgur.com/BCMGxx4
A
Auteurloopus
Ok. Can you send me a temporary admin access, from my profile page ?
1 réponse directe de l'auteur dans cette conversation publique CodeCanyon.
2 messages1 réponses de l'auteur
G
Clientglobaldima
I have managed to fully evaluate your product through the installation of a friend, and I would suggest to add the company logo to mail that is sent to the user, I think this is missing to this good product.
A
Auteurloopus
Hello,
Thanks for the idea.
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