Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
Search the archive

Find a CodeCanyon question or answer

Search all 5557 public discussion threads by keyword, customer name, feature, integration, or support topic.

Type at least 2 characters to search the full archive.

Page 33 of 78

Latest archived discussions

Each thread keeps the customer question, follow-up comments, and author replies together, with the newest conversations shown first.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mint-media

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer mint-media

Hi! Is there any way to eliminate currency from Rich Text -> [item-XXX_price] ? I am creating Rich text, in which i place calculation from previous, hidden steps (checkboxes). And the only way to place calculation is by price, but I want only the numer. Thank you for help :)

Author loopus

Hello, No, sorry, the prices always comes with the currency. But is is possible to replace the hidden checkbox by hidden sliders (or numberfields that have their option "Use value as quantity" enabled) and use their option "Define quantity by calculation" to make the wanted calculations. Then you can recover their quantities in the rich text item, without currency : [item-XX_quantity] .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mattsop

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomizationWooCommerce
CodeCanyon source
Customer mattsop

Hello. I had tried a previous version of this plunging from Envato Elements and am wondering if what I want to do is now possible. I want to use this for a print shop site as a product builder. It would be similar to your web design estimation sample, but at the end the item would be added to a woocommerce cart. It would be multiple items with multiple options and custom equations for some (I.e. custom measurements used to get a price). Is this possible? Before I was able to get the equations all figured out on there, but couldn’t then add it to a cart. Thanks, Matt

Author loopus

Hello, Yes, before the plugin wasn't able to modify the price of the wooproducts added to the cart. Now it can be done, you can use custom calculations to change the price product , and it will be added to the cart with the calculated price (you can also change its product name for the item title) . But there is no specific option currently to dynamically change the options of a wooproduct before adding it to the cart, sorry. A way to do it would be to create several variations wooproducts (with options predefined for each one), assign them to different items of the form and use the item visibility condition to activate the good one based on the defined conditions .

Customer mattsop

Thanks for the quick reply. That will be great. I’ll have to give it a try.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from vitalmag

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportWooCommerce
CodeCanyon source
Customer vitalmag

Hi there. I just bought your Plugin. I am very happy it! Just I have an issue when I direct the products to the woocommerce shopping cart. It tells me that the shopping cart is empty.

Author loopus

Hello, Thank you ! Please can you contact me from the support page, sending me the url of the form ? I will debug it .

Customer vitalmag

Hello. thanks for the relpy. Now is working. I found out what was the problem:-)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from SuperManWithATan

2 direct author replies in this public CodeCanyon conversation.

7 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer SuperManWithATan

Hi - I have just got round to using your plugin again (very good by the way) :) I'm using the Qode Bridge Theme and have an issue with the form showing on the page and have 2 vertical scroll bars... So i f you scroll to view more of the form, it scrolls the page footer up the page instead and this covers the form. Is there a way to show the form as full screen or a fix for the double scrolling clash? Thanks!

Author loopus

Hello, Thank you :) Please can you send me the url where I can see the problem ? I will debug it .

Customer SuperManWithATan

What is your private email?

Customer SuperManWithATan

:)

Customer SuperManWithATan

Sent via your form

Author loopus

You can contact me from the support page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer SuperManWithATan

I copied in above text of issue - thanks!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from PhilipHiggins

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
CodeCanyon source
Customer PhilipHiggins

Is it possible to use this plugin to add either of the following WooCommerce products to the user cart automatically after form submission? A. WooCommerce Subscription B. WooCommerce Bookings

Author loopus

Hello, A. Yes B. No, not currently, sorry .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kkasuno

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer kkasuno

Hello, can we customize the html ..um.. like I have a select box.. If I clicked the first option from select box, I want to show some image in same page. each options have different images.. can we do it? I tried to put some HTML code and Jquery it is not working T_T

Author loopus

Hello, Yes, simply create "Rich text" items to display the wanted images and use their option "Show depending on condition" to dynamically show each one only when the wanted condition is filled.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kkasuno

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer kkasuno

Also, can we make own email form? I want to show them my summary without price.. to customers. only items [order_type] Ref: [ref] Information [information_content] Project [project_content]

Author loopus

Hello, Simply enable the option "Hide all prices" from the "Summary" settings tab of the form to do that.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from christo9090

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer christo9090

Everything is amazing. But one small item. How can you change the very bottom of the final email where it lists your name and address in small font? My name and address are currently incorrect.

Author loopus

Hello, Thank you ! Please can you contact me from the support page of the plugin, sending me an export of the form ? I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cuprych

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsLicensing
CodeCanyon source
Customer cuprych

Hello. I try activate plugin today, but when input Purchase Code nothing happens. Console shows: "Failed to load resource: the server responded with a status of 500 (Internal Server Error)". How to fix it?

Author loopus

Hello, Please contact me from the support page, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ringrave

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer ringrave

Hello, I have a pre-sale question : Can I have a summary that add items in real time ? this summary must be on the side (as if it was a commerce cart in a sidebar). Also is it possible to have the form that goes from top to bottom instead of having to press "next" at the end of each question ?. To summarise : form in same page with summary widget on the side. :) Thanks for your answer

Author loopus

Hello, 1. There is an option to show a button in the top right corner of the form to allow the customer to see the summary from any step of the form (but not as sidebar, sorry) . Ex : https://www.wordpress-estimation-payment-forms.com/demo-of-a-cost-estimation-form/ . You can add a label to this button and freely change its icon. 2. Yes, you can create a single step form by placing all your items directly in the last step of the form, and also use the items visibility conditions to dynamically show/hide some specific items if wanted .

Customer ringrave

Thank you Loopus for your quick answer ! is there a way to have a custom work for you to have this summary appears by default ? somewhat on the side or a a sticky content that stays on the screens ? Thanks.

Author loopus

You can force it to stay visible by using this css rule : #estimation_popup #lfb_floatingSummary { display: block !important; } You can also hide the button with this rule : #estimation_popup #lfb_floatingSummaryBtnCt { display: none !important; } The Form Designer tool can also help you to make more complex style modifications ( https://www.youtube.com/watch?v=sCxV7CdTcrQ ) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from maevapn

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadCustomizationPaymentsPDF and email
CodeCanyon source
Customer maevapn

Is it possible to generate an invoice with your plug-in and can clients have their wp user role changed while their subscription is active?

Author loopus

Hello, You can generate a pdf of the order (you can freely edit its template from backend), but there is no user role management option currently.

Customer maevapn

Hm, maybe you could provide a hook "PayPal payment successful" that I could write some functions.php code for to change the user role. Anyway, I forgot to ask if the plugin supports recurring payments. Does it?

Author loopus

I note the idea for the hooks. Currently, you can find this function in the file includes/lfb-core.php (function cbb_proccess_paypal_ipn) . Yes, the plugin supports recurring payments, using Paypal or Stripe .

Customer maevapn

Cool. And the recurring payments also produce matching invoices each time and email them out automatically?

Author loopus

Yes, you can choose to send the order/invoice as pdf to the customer at end of the form .

Customer maevapn

Ok, is there any way from within the plugin that I can see if a buyer's subscription is still active? Some event I could hook into for when a payment is not renewed?

Author loopus

No, sorry, there is no specific option to do that currently, but it can be checked directly from the Paypal/Stripe dashboard .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WEBkits

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer WEBkits

Hello, Today after updating plugin I'm getting this errors: [05-Feb-2019 UTC] PHP Warning: fopen(/home/public_html/xxxx.xxxx/wp-content/uploads/CostEstimationPayment/.htaccess): failed to open stream: No such file or directory in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2252 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2253 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2254 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2255 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2256 [05-Feb-2019 UTC] PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2257 [05-Feb-2019 UTC] PHP Warning: fopen(/home/public_html/xxxx.xxxx/wp-content/uploads/CostEstimationPayment/.htaccess): failed to open stream: No such file or directory in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2261 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2262 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2263 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2264 [05-Feb-2019 UTC] PHP Warning: fwrite() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2265 [05-Feb-2019 UTC] PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /home/public_html/xxxx.xxxx/wp-content/plugins/WP_Estimation_Form/estimation-form.php on line 2266 There are more errors...

Customer WEBkits

Other errors look like this: [05-Feb-2019 UTC] WordPress database error Table 'l.ls_wpefc_forms' doesn't exist for query ALTER TABLE ls_wpefc_forms ADD wooShowFormTitles BOOL NOT NULL DEFAULT 1 made by activate_plugin, include_once('/plugins/WP_Estimation_Form/estimation-form.php'), Estimation_Form, lfb_checkDBUpdates, QM_DB->query [05-Feb-2019 UTC] WordPress database error Table 'l.ls_wpefc_forms' doesn't exist for query SELECT id,randomSeed FROM ls_wpefc_forms WHERE randomSeed='' ORDER BY id DESC made by activate_plugin, include_once('/plugins/WP_Estimation_Form/estimation-form.php'), Estimation_Form, lfb_checkDBUpdates, QM_DB->query + over 50 other errors DB errors and PHP....

Author loopus

Hello, Apparently there is a problem with the database tables. Please can you contact me from the support page, sending me a temporary access to the wp backend ? I will debug it .

Customer WEBkits

No chance I will allow such access this will be GDPR violations and other problems that are worse, you will have to figure it out on your own I will remove your plugins for now...

Author loopus

Ah ok. In this case I recommend you to fully uninstall/reinstall the plugin from the wp plugins panel, to fully recreate the database tables .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from craf2s

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer craf2s

Ok, thank you, I will wait for the next update since I have no support licence anymore.

Author loopus

Support licence isn't a problem ! Feel free to contact me if you want it immediately. I will try to send it as automatic update quickly, in the next hours .

Customer craf2s

Awesome, the update fixes the bug. You work very fast, i have never seen a such fast support. Congratulation, i rated you five stars! Thanks

Author loopus

Thank you very much ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from HappyAgencies

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationWooCommerce
CodeCanyon source
Customer HappyAgencies

Hi, is it possible to show certain woocommerce categories in each step? For example: I want the customer to choose a product from category 1, then from category 2, etc.. (This way he could build a custom combination of products)

Author loopus

Hello, There is no specific option to automatically show all the products of a category currently. But you can create the wanted items in different steps, and assign the wooproducts of the wanted categories to them.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from craf2s

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer craf2s

Hi, my support subscription is over. I posted my message in comments because everything works well with your product except the « export selection in csv » button (bottom of the command page, one or many orders selected). I can give you access to the backend but I am curious about the reason of this disfunction (the export in csv button in the top right of the page works well).

Author loopus

Hello, Thank you for reporting, I just found and fixed the issue. This correction will be a part of the next automatic update. Feel free to contact me from the support page if you want it immediately .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from craf2s

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer craf2s

Hi, i really love your product, it's amazing! Just one thing, the "export to csv" button works well for all the orders but the button "export the selection" does not work. I have this message everytime i click on it : Forbidden You don't have permission to access /wp-content/plugins/WP_Estimation_Form/tmp/exported_orders.csv on this server.

Author loopus

Hello, Please can you contact me from the support page, sending me a temporary access to the wp backend ? I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Erik_Fisher

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer Erik_Fisher

Absolutely love the product! Are you planing to make an OpenCart extension too? I would love that too!

Author loopus

Hello, Thank you ! No, sorry, the is no specific version for OpenCart planned for now

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Ripfumelo19

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportWooCommercePayments
CodeCanyon source
Customer Ripfumelo19

Hi dope plugin! Theres a payment gateway called payU in SA,they support wordpress but i wanted to findout if they'd work with your plugin. My Question is: does this plugin support any payment gateway?

Author loopus

Hello, Natively, the available payment gateways are Stripe & Paypal. But if you use the woocommerce feature, the payment can be made directly from woocommerce, with the installed gateways .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Moridant

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportCustomizationPayments
CodeCanyon source
Customer Moridant

Hello Team, Looks like a great plugin and I am excited to test it! Pre-sale question please: Does your plugin inherit the theme typo -since my theme is overwriting on most I am planning to use it at https://turkeyweddings.com/ for a very complex wedding cost planner. If it does not work me; can I ask for a refund within a few days after testing?

Author loopus

Hello, Thank you :) If the used font comes from Google Font, you can simply fill its name in the option "Google font name" in the Design settings tab. Otherwise, you can use this css rule in the "custom css rules" option : #estimation_popup *:not(.fa):not(.fas):not(.glyphicon) {font-family: 'Playfair Display' !important;} Yes, no problem, you can contact me to get help or ask me a refund if for any reason you can't create the wanted form with this plugin .

Customer Moridant

Hi Loopus, actually an excellent form. It did not work for turkeyweddings.com -but I will definitely keep it in mind to use it in the future for something else. Could you please process the refund for the moment?

Author loopus

Yes, no problem. Please contact me from the support page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WF2018

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer WF2018

Hello i need help for the distanc calcualtion. I put the Google Maps API for this project into your frotent in the "Genereal" Tab. Search suggestions and Autocomplete works but the calculation dosn't. The Error Message is "Calculating the distance could not be performed, please verify the input addresses". I have done testing with more than one adresse. Furthermore i try out with your demo form "Distance calculation". I get the same result. The API Works with other Webaps. Know i serach for a logfile with more informations about the error. Have you any idee where i can find some more details? Thanks for the help.

Author loopus

Hello, Please can you send me the url of the problematic form ? I will check it .

Customer WF2018

Yes, I have send an E-Mail to you.

Author loopus

Well received, I replied (the google maps api is simply loaded twice on the same page) .

Customer WF2018

Okey, yes i can disable it, but only for tests. On the live page, i can't do it. This will be needed for my quote tool on every page. Have you got any other ideas? Is it possible to deactivate the loading twice at the from?

Author loopus

Yes, feel free to send me a temporary access to the wp backend, I will check how we can disable it on the forms pages only .

Customer WF2018

Thanks i send you an E-Mail with the informations

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from werner7

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesSupportPDF and emailLicensing
CodeCanyon source
Customer werner7

Hi Loopus, Great plugin! Been loving using it! I've bought multiple licenses of themes that includes this plugin. I am having issues with the admin emails not always being sent. It sometimes sends it, but a lot of times it doesn't. There are no email to admin shown in WHM's mail deliver report either so it's not reject due to spam etc. Thank you in advanced!

Customer werner7

Hi Loopus, I found the issue and temporarily turned off SpamAssassin for checking outgoing mail. SpamAssassin was blocking the outgoing mail due to the email sender address to the admin uses the customer's email address (only happens with certain customer email addresses such as 'hotmail.com' - @gmail.com seems to be fine). rejected by non-SMTP ACL: "SpamAssassin as cpaneleximscanner detected OUTGOING not smtp message as spam (5.2)"

Author loopus

Hello, As you can read on the "License" panel of the plugin, if you had it in a theme, the support is directly delivered by the support team of the theme. If your server doesn't send correctly the order emails, a simple solution is to configure a smtp email account by using this small plugin : https://wordpress.org/plugins/easy-wp-smtp/ . The emails will be sent directly from this account .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from GoIntelisys

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer GoIntelisys

my form is skipping all links and steps and skipping right to the final step, any ideas of what to look for? I've already changed my php version and updated the plugin

Author loopus

Hello, Please can you contact me from the support page, sending me an export of the form ? I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Graphitheine

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer Graphitheine

Bonjour Monsieur, j'utilise votre plugin et je rencontre actuellement deux problèmes que je n'arrive pas à résoudre. - J'ai coché l'option qui me permet d'afficher un récapitulatif/ résumé des options sélectionnées dans la dernière étape, malheureusement celui s'affiche tout en bas de la page alors que je l'aimerai positionner juste en dessous du prix, celui est-il possible de changer le placement de ce tableau ? - J'utilise également dans mon questionnaire l'élément slider pour le choix de quantité avec slider etc .., celui-ci marche néanmoins il me présente dans mon récapitulatif ainsi que dans l'espace "voir l'avancement du pack" l'ensemble des éléments avec slider. En effet à partir du moment ou une seule quantité d'élément a été sélectionnée, tout les autres items sliders apparaissent dans mes récaps avec une quantité de zéro ce qui n'est pas très logique pour l'utilisateur qui s'y perd. En espérant être assez clair et dans l'espoir que vous pourrez apporter une réponse à mon interrogation, je vous souhaite une bonne journée.

Author loopus

Bonjour, 1. C'est possible de faire cela, en collant ce code dans l'option "Custom JS" du formulaire : jQuery(document).ready(function(){ jQuery('#lfb_summary').detach().insertAfter('#finalPrice'); }); 2. Il est possible d'utiliser l'option "Afficher selon conditions" depuis le panneau des sliders mentionnés, pour les désactiver si les conditions définies ne sont pas remplies. N'hésitez pas à me contacter depuis la page support en m'envoyant un export du formulaire si vous souhaitez de l'aide sur ce point . Merci, bonne journée également !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from PhilipHiggins

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer thread
CodeCanyon source
Customer PhilipHiggins

Is there a way to have a field autofill using google maps locations?

Author loopus

Hello, Yes. Once the option "Google Maps API key" filled, you can create a "Text field" item, set its option "Type of information" to "Address" then enable its option "Autocomplete" to do that .

Customer PhilipHiggins

Ok, I've added this feature and when using the autocomplete it shows the drop down but says "This page can't load Google Maps correctly." Can you please look into this for me? https://myenclave.com/?lfb_action=preview&form=2

Author loopus

Hello, Only admins can see the preview page. Please can you paste the form shortcode on a new page and send me this url ?

Customer PhilipHiggins

https://myenclave.com/180-point-inspection/

Author loopus

Thank you. here is the exact error message : This API project is not authorized to use this API. Please ensure this API is activated in the Google Developers Console . You need to allow this specific website to use the configured Google Maps API JS key, from the Google Developers Console .

Customer PhilipHiggins

Can you please provide specific directions on how to do this? I have followed the link provided in the plugin's information pop-up, but it only shows how to create an Google Maps API key; which I have now done. It does not show what steps we need to take to allow the specific website to work. Can you please provide more details here.

Author loopus

Did you correctly enabled the "Google Places API Web Service" option for this api key, from the Google console ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tomfe

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer tomfe

Hi! Can I add prices to the layered image? I want to use it az a product configurator.

Author loopus

Hello, Not on the layered image itself, but you can use prices on the interactive items (checkbox, dropdowns, selectable images, fields, buttons etc ...), then configure the wanted conditions on the layers of the layered images to show the good ones based on the wanted conditions . ex : https://www.wordpress-estimation-payment-forms.com/hotel-room-cost-estimate-demonstration/

Customer tomfe

Oh, it looks good, I think it will do it. One more question: I want to configurate upholstered furnitures and I need to show the quantity of the needed fabrics. Can I show these additional values somehow?

Author loopus

Yes, you can use the custom calculation on the wanted item to calculate the needed fabrics, then use a rich text item to show its result in a custom text if wanted (ex : https://www.wordpress-estimation-payment-forms.com/credit-simulator-demonstration/ ) .

Customer tomfe

Hi! I asked my friend to try it with his install before I buy this theme, but as we see it doesnt work the way we wants to. There is checkboxes and if they are turned on, the plugin calculate the fabric for the furniture. The problem is that if there is a checkbox that doesnt has value, it will affect the others too. I am attach the video about the bug: https://we.tl/t-JZvUbwog9S Here is the script for that: 6 if([item-259_isChecked]){ [item-266_quantity]+2 } if([item-260_isChecked]){ [item-266_quantity] +3 }

Author loopus

Hello, For support requests, please ask your friend to contact me from the support page by using his buyer account, I will help him : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer tomfe

Unfortunatelly his support has expired. But if you say that this problem can be solved, I will buy a licence for myself.

Author loopus

It fully depends on the used items and calculations. I can't debug it from a video. Feel free to ask him to contact me from the support page, I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hanekim33

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer hanekim33

Hello I am a French user I would like to add a specific calculation with the value Square root before resuming the support of 6 months I wanted to have confirmation that it is possible thanks in advance

Author loopus

Hello, Yes, it is possible to use the js function Math.sqrt() in a custom calculation option to calculate the square root of a number . Ex: Math.sqrt(4) // will return 2 https://www.w3schools.com/jsref/jsref_sqrt.asp

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ForgetWP

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPDF and emailLicensing
CodeCanyon source
Customer ForgetWP

Hi, @clfjp38 reported an issue with reply-to functions. We just noticed this as well.The reply-to email address is not longer available. Only the admin account is selected.

Author loopus

Hello, This issue (that was happening when there was a SMTP account defined) was fixed in the previous update (9.658) . You can apply it from the wordpress plugins panel. If the issue persists, please contact me from the support page, I will debug it .

Customer ForgetWP

So we using Version 9.656, it's parts of the Theme we using. No updates available.

Author loopus

If you fill your purchase code in the "License" panel of the plugin, you should be able to install the automatic updates. Otherwise you can download the last version from https://codecanyon.net/downloads .

Customer ForgetWP

Great, updated and works okay. Maybe you can include the latest version number in your description? Then At least I can see if my version match the latest version.

Author loopus

Ok, done !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexandrucatanoiu

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer alexandrucatanoiu

Hello! Great Plugin. Will you add the multi selection dropdown or “add another line” (for multiple line stuff – like Add product or service) any soon? Thanks.

Author loopus

Hello, These specific features aren't planned currently, but I note the suggestion, thank you !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from chady89

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer chady89

Looking to build a savings calculator exactly like the one seen at https://purplebricks.ca/on#savings-calculator .... can this plug in do this? And i am currently using the AVADA theme on wordpress...would this work with it.

Author loopus

Hello, Yes, this plugin can create a similar form. The design will not be exactly the same, but it can do the same operation. Yes, this plugin works with Avada Theme .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from leaddevil

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer leaddevil

How come when i connect two steps together does the form stop working? Also the css is very inconsistant i need to do a lot of custom work in order to get this looking correct. Please help me with fixing the connection of the two steps and a few more questions i have...

Author loopus

Hello, Please contact me from the support page, sending me an export of your form, I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from dsking

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer dsking

As said bought plugin. Today we will test it. Thank. Judging by the settings that we need. Tell me please do you have a ready translation in Russian?

Author loopus

Hello, I have a russian translation po file, sent by one of my customer, but it isn't fully completed . Feel free to contact me from the support page, I will send it to you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from websa365

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer websa365

Hi, Since this plugin does not support formulas and functions from a spreadsheet, where do i get guidance on how to use JavaScript notation for the calculations. I figure that it requires you to know Javascript notation. If that is the case, then this plugin is not as easy as it is made to believe....just asking

Customer websa365

sorry wrong place

Author loopus

Hello, The only JS syntax to know to make mathematical custom calculations are the operators : + - * and / . As you can see in this video tutorial, the conditions are created visually, and the corresponding js code is directly generated by the plugin : https://www.youtube.com/watch?v=xH8frpa7wL0 Feel free to contact me from the support page if you need help with a specific calculation .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from poky40

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer poky40

Bonjour quand je choisi "image avec boutons" la taille de l'image est réduite et ne correspond plus à la taille modifié dans les options.

Author loopus

Bonjour, La hauteur des images utilisées dans ces composants est limitée à 81px par défaut. Vous pouvez utiliser cette règle css pour la modifier : #estimation_popup .lfb_imageButtonImg { max-height: 184px !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from trexya

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer trexya

The plugin is fantastic. But have you checked the google analytics in major browsers? I've tested it on mobile (android 5) and desktop (chrome, win10) and everything is fine, but I can't see all the pageviews and entries from the plugin (i've setup destination conversion #Form+sent on analytics). There is something strange I can't find. Thanks

Author loopus

Hello, Thanks ! Yes, the analytics option works correctly on my side. Once the option filled in the settings of the form, each visited step is tracked thanks to anchors in the URLs displayed in the Google Analytics dashboard : http://www.yourwebsite.com/the-form-page/#step-1-title http://www.yourwebsite.com/the-form-page/#step-2-title ... http://www.yourwebsite.com/the-form-page/#final-step

Customer trexya

Thanks, I can see this virtual pages on Google Analytics, but not every user is tracked.

Author loopus

Please can you contact me from the support page, sending me the url of the form ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from toolbox101

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer toolbox101

Hi, what kind of anti spam or captcha system does this form use? Does it support only PayPal payment system?

Author loopus

Hello, There is a captcha option that can be enabled in the "Last step" settings tab of the form. It supports Paypal & Stripe payments .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from fluidissimi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPaymentsPDF and email
CodeCanyon source
Customer fluidissimi

hi, prepurchase question: is it possible create a form to collect customer infos within cost estimation module and when customer clic on submit button an email will be sent to customer and merchant with all datas and the customer can procede to payment (paypal)?

Author loopus

Hello, Yes, it is possible. You can choose to place a payment link in the email (instead of the last step of the form) to allow the customer to pay from here.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from romanaut

3 direct author replies in this public CodeCanyon conversation.

8 messages3 author repliesSupportPaymentsLicensing
CodeCanyon source
Customer romanaut

Hi there. Alongside of Stripe and PayPal, can the buyer also choose to pay by cheque or direct bank transfer?

Author loopus

Hello, Yes, you can enable the option "Use payment only if selected" on an item (ex : "Pay online ?") to activate the final payment only if this item was selected. You can also use the visibility conditional option to show the bank information only if this item isn't selected .

Customer romanaut

Hi, thanks for the quick reply. Yes that works! I just had to make the payment options 'checkboxes' instead of text, for it to show that '...use payment...' option. For the bank transfer and cheque options I selected the 'Don't use payment if selected' and for the credit card option I selected 'Use payment only if selected'. Thanks - you've saved me a lot of time.

Customer romanaut

Hello My forms were working great but for some reason now on the last step the final button to order the product repeats itself. So that there are two buttons instead of one. Please see here: https://new.nutrisoil.com.au/online-order-form/ I'm using the 'don't use payment if selected' on the bank transfer and cheque option. And 'use payment if selected' on the Stripe payment option. Before this was working great but now it seems if I choose either of the non-Stripe options, (bank or cheque), the final 'order' button shows twice. I've tried disabling the last plugin that i installed: WP Mail SMPT & WPForms Lite but this doesn't make a difference. Would you know why this is happening? thanks!

Author loopus

Hello, Please contact me from the support page of the plugin by using your buyer account, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer romanaut

Hi there - this plugin was included in X-theme but i'll purchase a license so that I can get support.

Author loopus

Ah ok. In this case, as you can read on the "License" panel of the plugin, the support is delivered by the support team of the theme. Please send your support requests directly to Themeco support team, they will help you .

Customer romanaut

ok thanks i'll try that first.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from flu5ky

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer flu5ky

Hi, I added an image items, but I cannot select item by clicking on image. Only clickable area is where "X" and "chceckmark" are situated (bottom right corner). I use png files. What am I doing wrong? Thanks

Author loopus

Hello, There is probably a css conflict here. Please can you send me the url of the form ? If your theme has an option "Lazy loading images", please can you disable it ?

Customer flu5ky

Hello, url of form preview is: https://3dinterier.sk/?lfb_action=preview&form=9 There is no option to disable lazy load in my theme, so I don´t know. I use only W3 total cache plugin.

Author loopus

Thank you. I confirm, the problem comes from the file https://3dinterier.sk/wp-content/plugins/jetpack/_inc/build/lazy-images/js/lazy-images.min.js . You should find this option in the settings of the "Jetpack" plugin . Feel free to contact me from the support page sending me a temporary access to the wp backend if you want that I check it directly.

Customer flu5ky

Thank you. :-) I disabled it and now it works like a charm. One more question - Is there any way to use lazy load with your forms? Any plugin for lazy loading where I can disable lazy load on specific sites?

Author loopus

I found a way to allow the plugin to automatically disable it on the images of the form :) . It will be a part of the next update. Feel free to contact me from the support page if you want it immediately : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from asimi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer asimi

Hi Pre sales query: I want something like this https://www.tailorstore.co.in/shirt-designer#lHf1H4sA5Ce48bKPGs0qC9eGLUmfvsDl can i do this with your extension - if yes - i need similar way of presentations, fabric, styles and so on - with individual prices and also the image has to change accordingly - since i do not see any demo I wasnt able to decide on this. if you can do something like this with your extension - then will you also install the extension and take care of this for me. Let me know how much will you charge for the same.

Author loopus

Hello, I replied on the second message .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sylvainmarly

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadCustomizationPDF and email
CodeCanyon source
Customer sylvainmarly

Hello, Is there a way to receive the project_content / summary even if the client didn't click on the last button (wpe_btnOrder) ? Some potential buyers could reach the final step, and then close the page without "sending" the project. Because it's too expensive, or just because they just wanted the princing information, whatever, but it would be very usefull to be able to see "unfinished projects", for the record.

Author loopus

Hello, Yes it is possible. Simply place all the fields (email, message, etc ...) before the last step, then activate the option "Send email automatically on last step" in the "Last step" settings tab of the form. It will send the order automatically when the user will arrive on the last step of the form .

Customer sylvainmarly

Thank you very much for your answer. Sorry, I was unclear about what I was looking for. I don't need to ask for email adress before the last step, it's already working perfectly for users who want to get contacted I was thinking about those who get the information they wanted (pricing) and don't want to be contacted or giving their email (for any reason). It would be interresting to be able to receive the "anonymous semi-abandoned processes" Merci d'avance pour ton aide ! J'ai tenté l'anglais, au cas où ça serait utile à la communauté, mais on peut basculer en fr si tu préfères :)

Author loopus

Ah ok. No, sorry, there is no specific option to do that currently, but I note the suggestion, thank you ! But if needed, you can track each step of the form visited by the customers from Google Analytics, by filling the option "Google Analytics ID" in the "General" settings tab of the form. Merci pour l'idée, bon weekend ! :)

Customer sylvainmarly

Merci !

Customer sylvainmarly

Hello ! I had an idea to deal with the impossibility to "spy" the quitting ones : asking them ! Before a potential future update with a new item about "satisfaction", I've imported 2 images (two smileys: happy - unhappy too expensive), on the last step. Up to now, I used to deal with the only one big column on mobile. But for this example, I would looove my two items side by side even under 340px (seems to be the break) Moreover, using a 2 columns design would be awesome on mobile - all is too expanded in my opinion (specially the space above the all thing - seems to be a 111 padding who doesn't want to be customized ^^) 2- is it possible to set conditions to display the coupons field ? (Thinking of that, it would be great to set it as an item - where we want, for the entire project or just a product, but I suppose it's not as simple as that) In anyways, thanks a lot for this beautifull plugin.

Author loopus

Hello, 1. Please can you send me the url of the form ? I will check it and send you the required css rule to do that. 2. No, sorry, there is no specific option to show the discount field based on conditions currently. Thank you for the suggestion !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from spike2307

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportCustomization
CodeCanyon source
Customer spike2307

Hi! Could you please help with a few questions before purchase... We have fencing products with variable sizes and prices. We would like a simple calculator for the user to select the type of fence panel, then conditionally select the fencing size, and then select a quantity. There's a few other product add ons that would need to be on the same estimate to but in a similar format. At the end, a total sum of all products will be calculated. Can variable sizes and prices of a "product" with a selection for quantity be set up easily with this plugin? Thanks Mike

Author loopus

Hello, Yes, you can use the conditional system to show some specific items/steps based on the selection done, then use the custom calculation option ( https://www.youtube.com/watch?v=xH8frpa7wL0 ) to calculate the final price based on the filled values.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from asimi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
CodeCanyon source
Customer asimi

Presales Query : I want a product designer plugin - but no other plugins on this marketplace are coming close to what i want. https://www.tailorstore.co.in/shirt-designer#lHf1H4sA5Ce48bKPGs0qC9eGLUmfvsDl Above link will show you what exactly i want. Now i want to know if i can do something like that with your plugin (with woocommerce) First step to select fabric and second for sleeves and so on. How ever while checking the demo I noticed that all steps are individual products and in my case all not individual products and mere addons for main shirt. So can i add steps and pricing without having links to individual products.

Author loopus

Hello, You can create a similar process, and use a"Layered Image" item to show the dynamic images, but there is no option currently to define the options of a same products by using items in the form. Each item should be assigned to an existing wooproduct .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kilononi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer kilononi

Hello, i am currently having issues with designing the easy gift creator, can you provide me with a more detailed approach to this.

Author loopus

Hello, You need to enable the option "Add selected items to the woo cart" in the "Last step" settings tab of your form, then normally creat your steps and items, then assign existing wooproducts to the wanted items. They will be added to the woo cart at end. You can also define a final redirection to your cart page from the "Last step" settings tab of the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Guilhermecarvs

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer Guilhermecarvs

Hello, is it possible to align the buttons? B B B B B B B B B .

Author loopus

Hello, Yes, you can use the step option "Max items per row" or directly create separators items where you want to do that .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from xuxiaoci0819

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer xuxiaoci0819

Hi there, I use the form builder built my own form. And then, I imported your demo forms. However, my forms are gone when I import demo forms. Is that possible I can import one single demo form without removing my own ones? Cheers! Matt

Author loopus

Hello, No, sorry, all the forms must be exported / imported at same time (or it would create conflicts with existing IDs) . But the demo forms are now installed by default when you activate the plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sikandara29

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportWooCommercePayments
CodeCanyon source
Customer sikandara29

I love this form very much, I really love how flexible this form is, but i am facing two major issues, First, I need only two field form for my homepage, it should have only one step, which ask for email and name, and then by storing these values it redirect into another page, where all the previous values are store and the remaining form continues. Secondly, i am using gsuit, but after filling the form i dont receive any email at the end. WHy i am not receiving email, its the main setup. Lasst thing after, completing the payment, i want to send password link to my client and then redirect client into woocommerce login page. Please help me with these as soon as possible!

Author loopus

Hello, 1. You can create a single step form simply by placing the items directly in the last step of the form. You can freely define the final redirection from the "Last step" settings tab of the form . All the orders are stored on the backend once the form finished 2. If the server doesn't send correctly the order emails, a simple solution is to configure a smtp email account to send the messages, by using this small plugin : https://wordpress.org/plugins/easy-wp-smtp/ 3. You can freely edit the content of the customer's email from the "Email" settings tab, to place the link to the wanted page inside .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kilononi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer kilononi

hello, anytime i activate my plugin it crashes my website and shows this error >>>> http://prntscr.com/m8qw09 Please what is the solution to this. thanks

Author loopus

Hello, It is probably a simple memory limit issue. Please can you add this line to the wp-config.php file of the website ? define('WP_MEMORY_LIMIT', '256M'); Does it correctly fix this issue ? Otherwise, please contact me from the support page, I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from designer101

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportCustomizationWooCommerce
CodeCanyon source
Customer designer101

Hi, can you do some kind of stock control? Say for instance im using this plugin as a product configurator. I have 5 products in stock available and after each purchase all 5 are gone, could the system say 'out of stock' or close the form. If its not available, then could you or i do some kind of hack?

Author loopus

Hello, It can be done by assigning wooproducts to the items of the forms and define the wanted stock directly from the woo product page. When a product has no more stock, the corresponding item is removed from the form. For the text, you can create a "Rich text" item that shows the wanted "out of stock" message, and use this code in the "Custom JS" option of the form to show it when there is no more items in the step : jQuery(document).ready(function(){ jQuery('[data-title="My richtext item title"]').hide(); if(jQuery('#estimation_popup [data-start="1"] .itemBloc').length Simply replace "My richtext item title" in the code by the exact title of the target rich text item .

Customer designer101

Thank you for reply. Unfortunately I don't use woocommerce and I wont be able to install it. This is the only issue that has stopped me buying the product. Im trying to think of a way - perhaps some number stock field when you create the form (in settings). When a user pays, do some SQL if the payment goes through to minus that stock field. Then use Javascript to display the message and hide the form. Your answer makes me think, in order to do payments do you have to use woocommerce?

Author loopus

1. Ah ok. Without using woocommerce, it would require to customize the php code of the plugin to do that. 2. No, woocommerce isn't required to make payments, you can configure Stripe and Paypal payment .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sbproduction

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer sbproduction

Having issues with it not saving etc, wondering if its clashing with another plugin?

Author loopus

Hello, Please can you contact me from the support page, sending me the url where I can see the problem ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer sbproduction

I have already can you check and see that you have it please

Author loopus

Yes, I correctly received it, I replied.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alovelyai

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPDF and email
CodeCanyon source
Customer alovelyai

I've had nothing but problems with this form. The support offered for it is often vague and undetailed as to how to fix issues. I feel like they dismiss me every single time. Like the idea is to give the customer the quickest answer and not offer actual help. The form I created still doesn't work. There is no intuitive place to find form submissions or where they are stored. It's honestly the biggest nightmare and I wish I'd never purchased it. I bought this because it's supposed to be easy and work out of the box. It doesn't. It's not user intuitive and involves way too many overly complicated steps in order to get it to work. I've lost business because this form simply doesn't work. People tell me they've filled it out and I get nothing in my inbox. Also, there is no good documentation on EVERY single detail of the plugin. So you have to rely on support to get this to work and support couldn't even list out the exact steps to fix things, so basically you are screwed unless you can read minds. I'm using one of the biggest name forms out there now. Starts with a "G." It may be more expensive, but it's intuitive and it works out of the box. It doesn't look as fancy, but the company is huge and they offer great support.

Author loopus

Hello, I didn't receive support request from this account since 6 months, the last request was correctly resolved. If you need help on any point, feel free to contact me from the support page, I will help you ! There is a documentation and a lot of demo forms included in the main package . There are also several video tutorials on the main page of the plugin . On the backend, you simply need to move the cursor over an option to see a tooltip that explains how to use it . About the access to the wp admin side, it is sometimes required to debug conflicts, but if you need help on your form, you can simply send me the export of the form, and I will check it on my side . About the stored orders, you simply need to click the button "View orders" from the forms list panel to be able to view the stored orders of each form, edit them or export them as pdf. But if you can't use this plugin to create the wanted form, feel free to uninstall it and ask me for a refund, I will accept it, no problem !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jfilipelopes

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPaymentsBooking
CodeCanyon source
Customer jfilipelopes

Hi. Im working on an laundry booking system. Added booking for pick up and delivery. In each item Ive selected to show in Summary but none of them is shown. Could you help me? Thank you.

Author loopus

Hello, If these items are placed on the last step, please verify that the option "Hide final step" is correctly disabled in the "Summary' settings tab of the form . Is it ok ?

Customer jfilipelopes

Hello, the option Hide final step is correctly disabled in the Summary settings tab, even though it is not working:( Any other option to check? Thank you.

Author loopus

Please can you contact me from the support page, sending me an export of the form ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from nominomi

3 direct author replies in this public CodeCanyon conversation.

9 messages3 author repliesSupportCustomizationPayments
CodeCanyon source
Customer nominomi

WOW.. I am really surprised by the support. My freelance-webdeveloper-friend introduced me to your plugin. And he added the plugin to my site. I have been playing around with it and pretty enjoying the capabilities of the plugin. I will buy the plugin on monday to enjoy the support :)) There are some things I would like to ask after buying, I hope you will be able to help or at least give some links, tips to me to find out solution on my own. Of course, I am not expecting 24/7 support but little guidelines. I think if I learn this plugin very well, I will be able to do lots of complex things with that. So all in all, Thanks! Keep on delivering value. Plugin can really solve some solid problems

Author loopus

Thank you ! :)

Customer nominomi

Hello! I finally have the money to buy. One pre-sale question: will the plugin be able to do something like this: First step: three inputs "company name" "model" "year" "Second step price of the car" I know that there is custom calculations option. There, I want to write price of each car in this way: if (([item] == 'Ford') && ([item] == 'Fiesta') && ([item] == 2015)) {2950000} else if (([item] == 'Chevrolet') && ([item] == 'Cruse') && ([item] == 2014)) {2700000} There will be 20 "company names", "15 models", "19 years". There will be a lot of lines of js. How do you think is there way to do this elegantly? If I buy, will you be able to give me guidance to accomplish this task? I already have js code because I have tried to do it by another plugin. Thanks. Could you please respond asap. Thanks! If everything goes smothly I can share the form so you add it to premade forms.

Author loopus

Hello, No, there is no other way than the custom calculation to do that, or it would require a code customization

Customer nominomi

Okay. I will buy. I hope that I will be able to do it using custom calculation.

Customer nominomi

loolpus hello! I have some questions. Could you help, please. I am making form which will calculate the price of the car. There are three inputs: 1) company 2) model 3) year Each one is select field. On the next step, I show the price of the car by rich text. On the last step I have hidden checkbox. There is custom calcuation of prices. js code is made this way: if ((company)(name)(year)) {price1} else if ((company)(name)(year)) {price2} else if ((company)(name)(year)) {price2} ... And unfortunately there is a lot of js code. Under 2000 lines but it may grow as we add new cars. I am afraid so much code on one custiom calculation can be too much. Won't it break the browser? You are the developers of the plugin. Do you know a better way to do this. I can give you access to my wordpress if you would like to take a look. Or may be there is whole new approach to do this more elegantly so it doesn't break the browser? database and so on? Please coud you give some guidelines?

Customer nominomi

Browser is failing to proccess. There is too much code in my custom calculations. Please, let me give you access to the plugin backend. Could you please take a look. I've done so much js coding and so much work to set up the form. And now I am being unable to get what I so much wanted. I am sure there is a way to make it. Maybe I should create new steps and seperate my js code?

Customer nominomi

I have tried so many things but I failed miserably. I don't know how to make this thing work. I think that plugin is doing fine. It can't tell price because there is too much js code in there that browser is breaking.

Author loopus

Hello, Please contact me from the support page, sending me a temporary access to the wp backend, I will check the form : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wolfwebdesign

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer wolfwebdesign

Send values to Zapier To send the values & prices of the items of the form to Zapier, you need to create a new Webhook Zap from the Zapier dashboard . It will give you the Webhook url, and will ask you to send a test call . Simply fill this url in the "Zapier Webhook" option of the form, in the "Last step" settings tab. Then activate the option "Send as variable" on some items and complete the form, Zapier should receive it and list all the received variables . I'm trying to do this. What do i start with https://drive.google.com/file/d/1OSMeiXniJ-FAE6NlqJOirWCB2VwF4Ivo/view

Author loopus

Hello, You need to select "Catch Hook". Then it will ask you to send the variables once : you simply need to fully fill the form and MailChimp should detect the variables .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexianagroup

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer alexianagroup

How can I restrict the use of maximum 5 offers per ip?

Author loopus

Hello, No, sorry, there is no specific option to do that currently .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from PeterHK

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer PeterHK

Hi When a customer has used the price calculator, an email is sent to both the customer and the administrator. Is it possible to change the sender's mail address to the administrator? So its the customer's name and email address in the email?

Author loopus

Hello, Yes, it should be the case. What is the used version of the plugin ?

Customer PeterHK

Hi, its Version 9.656

Author loopus

The sender email should be the customer's one. Feel free to contact me from the support page by using your buyer account, and sending me a temporary access to the backend, I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pascalhefti

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
CodeCanyon source
Customer pascalhefti

There is possible to send Data directly to zapier... But there are only send the value of the object. is there a possible to send also the title of the object with the get to zapier?

Author loopus

Please can you use the "Reply" button for the different messages ? Thank you ! No, sorry, there is no option currently to send the titles of the selected items to Zapier. Thank you for the suggestion.

Customer pascalhefti

is this function planned? Because the tool is really cool, but without this function not useable :(

Author loopus

No, sorry, this specific option isn't planned for now. But I noted the suggestion and will probably add it if I receive several similar requests from my customers. Thanks.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pascalhefti

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer pascalhefti

Is the Data store in Database? So that we can access from our other application to the data? is there a seperate order Table in the database?

Author loopus

Hello, Yes, the data is stored in the database of the website. You can freely choose to encrypt it or not,for each form . The orders are stored in their own table "wpfc_logs".

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from PhilipHiggins

12 direct author replies in this public CodeCanyon conversation.

25 messages12 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer PhilipHiggins

After embedding the shortcode for a form into a page on my site, i've noticed that the icons I've selected for "Start", "Next Step" and "Finish" button are not appearing. Strangely enough these icons will appear when I use the "Preview this form" link using the same browse. Something about embedding the form via short code is causing the icons to not appear. Can you explain and provide assistance?

Author loopus

Hello, There is probably a css conflict . Please can you send me the url of the problematic form ?

Customer PhilipHiggins

Sure, the embedded form is located here: https://myenclave.com/bundle/ Whereas the preview form is located here: https://myenclave.com/?lfb_action=preview&form=6 Thanks much

Author loopus

Thank you. Here is the rule to paste in the "Custom CSS rules" option of your form (Design settings tab) to fix it : #estimation_popup .fa { font-family: 'FontAwesome' !important; }

Customer PhilipHiggins

Thank you!

Customer PhilipHiggins

How do I add commas to the numbers displayed in the slider? It is very difficult to see large numbers without the commas.

Author loopus

The quantities of the sliders automatically use the separators defined in the "General" settings tab of the form, since a recent update .

Customer PhilipHiggins

What settings do I need to set in order to add commas? I have the general settings set with the thousands separator and it is still not displaying. Am I missing something?

Author loopus

What is the used version of the plugin ?

Customer PhilipHiggins

Version 9.606

Author loopus

Ah yes, this feature was added in a more recent version. Please fill your purchase code in the "License" panel of the plugin then apply the last automatic update (9.656) from the wordpress plugins panel. Otherwise, you can download it from the codecanyon download page (https://codecanyon.net/downloads) and directly replace the plugin files from ftp to apply it .

Customer PhilipHiggins

Ah ok, where do I find the License code?

Author loopus

You can find the purchase code in the license certificate file that can be downloaded from the same page ( https://www.loopus-plugins.com/purchaseCode.gif )

Customer PhilipHiggins

Thank you, I was able to update my plugin, however, now it appears that the bubble icon selection field for the start, continue and finish button is no-longer working. For starters, the button which used to open the icon selector is now opening this page instead: https://fontawesome.com/icons?d=gallery&m=free Even when I add the icon name manually to the settings it appear as a square box rather then the icon itsel. See here for example: https://myenclave.com/?lfb_action=preview&form=7

Author loopus

1. Yes, it is its normal behavior. It allows you to select any icon from fontawesome and use the search function . 2. The icon name for this icon must be : "fab fa-accessible-icon"

Customer PhilipHiggins

Ok thank you! I am trying to create a mortgage calculator and for one of the steps I've created a "Select field" containing several drop-down options, each option set with a different "price" and the overall price for this step is "hidden from the total" because it is to be used in a calculation. On the final step I've added a rich text field where I planned to show the price from the item they selected in the drop-down. Using the rich text editor I selected "Get the value of a field" and tried to display the price associated with the item selected via the step with the select field, however, it only shows the option to select the "title" or "value", however, I need to display the actual "Price" associated with the option selected. How can I achieve what I am looking for? I would like the customer to select an option and based on that selection it would populate a "interest rate", which would be used in another part of the calculation. Is there any way to display the price tied to a select drop-down field?

Author loopus

You can manually use the shortcode [item-X _price ] to recover the price of the selected option of the select field in the calculation .

Customer PhilipHiggins

I am not sure if these are related issues but I've just added that code to the Rich Text editor and now my form will not progress past the second step; which has an automatic switch to next step activated. When selecting an option in the second step it does not move forward nor will it show the next button. https://myenclave.com/?lfb_action=preview&form=5

Author loopus

The shortcode was inserted in an invalid way, there is a span element in its center : [item-210<span>_price]

Customer PhilipHiggins

Ok, i've made that change and the issue is still occuring

Author loopus

No, it still a span element inside. Please use the button "View source" of the rich text editor to correct it. For the next support requests, please contact me from the support page by using your buyer account (the one that has support rights): https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support , I will help you .

Customer PhilipHiggins

Ok thanks for clarifying, I was able to fix. Is there any way to remove the $ that appears in the rich text editor from the price code?

Author loopus

No, the prices always come with the defined currency. But not the quantities. For example, it is possible to use the option "Define quantity by calculation" on an hidden slider to recover the value set as option price in the target select item, then show the quantity of this slider in the rich text item. It will be displayed without currency. Have a nice weekend !

Customer PhilipHiggins

I activated the save feature and for some reason it is duplicating the text for "Save" and "delete backup" See here for example: https://myenclave.com/start/

Author loopus

The problem sounds to come from the value filled in the "Save for later button icon" . Please contact me from the support page by using your buyer account (the one that has support rights): https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support , sending me a temporary access to the wp backend, I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from freakpower

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author replies
CodeCanyon source
Customer freakpower

Hello can be also used for simple contact form ? Also does it contain some advanced antispam options aside classic captcha ?

Customer freakpower

One more question. I need under contact form show google map with location is that possible ?

Author loopus

Hello, 1. Yes, it can be used to create simple contact forms. The form is fully JS powered, it can not be automatically sent by spam bots. There is also a Captcha option. 2. There is no specific option to show a map in a form, but it can be done by pasting the wanted gmap iframe code in a "Rich text" item .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Guilhermecarvs

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer Guilhermecarvs

Hi, Is it possible to add subtitle in each step or observation notes?Ty

Author loopus

Hello, Yes, you can use the step option or the item option "Description" to do that.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gpanot

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer gpanot

Hi, I am using WPBakery Page Builder , it is mentioned compatible with it. Does it means we can add a calculator from ''add element'' when you edit a page with WPBakery builder? Thanks

Author loopus

Hello, Yes, it adds a specific module in WPBakery builder to easily add your forms on the pages.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mihauek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer mihauek

Hello, can your calculation be adapted like this one? Link: https://www.agcled.com/lighting-roi/

Author loopus

Hello, You can create the same calculations, but there is no option to show a chart from a calculation like in the given example .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jhawtin

1 direct author reply in this public CodeCanyon conversation.

5 messages1 author repliesBuyer thread
CodeCanyon source
Customer jhawtin

Hello trying to get the result to round up so no decimal. This is the code I'm trying based on comments: if(([item-249_value] >299)&&([item-249_value] 59)&&([item-249_value] 999)&&([item-249_value] 2000))) { (math.ceil[step-66_quantity])/((44.95)*(0.2))*(100)} tried both math.ceil and math.round neither seem to be working. The code is working correctly without these. Any thoughts, maybe I am misplacing?

Customer jhawtin

dev link https://uig.jnagencydev.com/1000-2/

Customer jhawtin

Actually I just realized that my logic is not correct either. Basically I want the end result to tell people how many people they need to sell a package in order to make a certain amount of money per month. So the first question is how much money do you want to make per month. The commission structure is like this: if you sell $60-$299 you get 20% if you sell $300-$999 you get 25% if you sell $1000 - $1999 you get 30% and if you sell $2000 or more you get 35%. We are making the average sale $44.95 which is what we are basing calculations off of. Can you please take a look at the code and let me know what I am doing wrong. Thanks so much.

Customer jhawtin

One last question, we do have a much more robust commission structure here as this is a piece extracted from a direct sales company, have you seen any other examples of direct sales compensation plans being represented by your app? Alot of these things are time based, like if you sell more than $2500 in the first 2 months you will get a $500 bonus. This did not seem like something I could setup in the plugin as it is designed, but wanted to double with you to see what the capabilities are and if they can be stretched.

Author loopus

Hello, 1. Here is the calculation to use on the hidden checkbox to do that : if(([item-249_value] >=60)&&([item-249_value] 300)&&([item-249_value] =1000)&&([item-249_value] =2000) { Math.round([item-249_value]*0.35) } 2. No, sorry, there is no specific option for this use currently .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rungraphik

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer rungraphik

Can I do a form like this with your plugin ? > http://bit.ly/2TzXmkA

Author loopus

Hello, Yes, you can create a such process by using the conditional system of this plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from nominomi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportCustomization
CodeCanyon source
Customer nominomi

Hello, loopus! I am really, really surprised by the support. In our city, I hired a freelancer to make me a website. There are some things that I wanted to tweak but I failed to do them by myself. If I buy the plugin, will I be able to receive some help? I know that you might be very busy at times. I will do my best to short and concise. And yes I know I can't ask for time-consuming customisations. The customisations I need are all about css. I just need to do some input fields smaller and to make popup itself small so it looks nice and dice. Please could you respond asap. I will buy the plugin to get some help.

Author loopus

Hello, Yes, no problem for such small css customisations . You can contact me from the support page once the plugin bought, I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Pakenukas

2 direct author replies in this public CodeCanyon conversation.

6 messages2 author repliesBuyer threadSupportWooCommerce
CodeCanyon source
Customer Pakenukas

Hi, i need some help with the plugin. Im trying to make a system in which a user selects his current rank, and a desired one. Based on that the price would change. Lets say if the current is 1 and the disred is 2, the price would be 2$, if the current is 1 and the desired is 5 the price would be 8$

Customer Pakenukas

I got it working, but now i cant seem to add the product to cart of woocommerce

Author loopus

Hello, You need to activate the option "Add selected items to cart" in the "Last step" settings tab of your form, and define a final redirection to your woo cart page .

Customer Pakenukas

Do i just add the cart link, or do i need to add a specific link? Because i did redirect to /cart "Open a page at end"

Author loopus

If you set the cart url in the "Open a page" at end option, it should be ok. Please can you contact me from the support page, sending me the url of the form ? I will check it .

Customer Pakenukas

Sent

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from NWREMS

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer NWREMS

Im looking for a coder to build a fairly simple form. Where can I find someone?

Author loopus

Hello, I can recommend these freelances : https://www.wpdeft.com/ https://wpkraken.io/?ref=loopus They are used to work with this plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from microtill

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer microtill

Hello Loopus, I have been using your plugin for a while now and it's great! The only two things I see it lacking for me (I have checked comments and other users have stated the below also) is (1) Download generated PDF rather than dealing with emails and (2) A condition where it sends the quote to a particular email address. Possibly like "Select field" but with an option of title and email address. Is there any further development regarding the above? I'm hoping to get real lucky!

Author loopus

Hello, Thank you for the feedback ! These features aren't planned for now, but I note the suggestions, thank you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from iufx

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer iufx

Hi, I'm having problems with the mailchimp setup. I've enabled the mailchimp setting, added the API key and created the list. My first step includes email, first name, last name and phone. I've confirmed Type of information in the settings. The LAST NAME from the plugin is showing in the 'first name' field on mailchimp. There is nothing showing for lastname in mailchimp, though information was submitted from your plugin. The phone number and email do map correctly, so that good. Please assist. Thanks!

Author loopus

Hello, The first name is sent to the Mailchimp variable (merge tag) "FNAME" and the last name to the variable "LNAME" . You can edit the Mailchimp merge tags from the Mailchimp dashboard : https://mailchimp.com/en/help/getting-started-with-merge-tags/

Customer iufx

I’ve confirmed the merge tags are correct in mail chimp. FNAME for first name and LNAME for last. I don’t think they’re being sent properly to mail chimp. Can you please look at? Again, FNAME shows the last name and LNAME shows nothing. THANKS

Author loopus

Yes, please contact me from the support page, sending me the url of the form, I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WF2018

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer WF2018

Hello I need help four the e-mail summary. Is it possible to send the uploads (eg. jpgs) in the e-mail at the end? Furthermore i want to send the calculation as excel. Have you any idea to realize it? Many thanks for the help

Author loopus

Hello, 1. Yes, the links to the uploaded files are always visible in the email sent to the admin . You can activate the option "Show uploaded files links in summary" in the "Email" settings tab to show them in the customer's email too. 2. No, sorry, there is no specific option to generate an excel file from the form calculations. If you need a specialized team to develop such specific customizations to your version, I can recommend this one : https://wpkraken.io/?ref=loopus . They are used to work with this plugin .

Customer WF2018

Thanks for the Feedback. I will contact Kraken for customize this. Is it possible to hide the description for each Button automaticly? I have a lot of Buttons. This is verry laborious with the form-designer. Each element must be adjusted separately. I want to shrink the form, so that less scrolling is required. Thank you for your help

Author loopus

Yes, you can use this rule to hide the descriptions of the buttons items : #estimation_popup .lfb_btnContainer .itemDes{ display: none !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wolfwebdesign

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer wolfwebdesign

second question - on the intro page can you make it a full background image that covers the whole page?

Author loopus

Hello, Please can you use the button "Reply" for the new messages ? Thanks ! I replied on the first post .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wolfwebdesign

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupport
CodeCanyon source
Customer wolfwebdesign

Hi, for your hotel room demo you have a few layered images but when i upload import your sample forms the layers are not there or not working - can i have a copy of the one with the whole thing all layers?

Author loopus

Hello, 1. This demo is already included in the plugin (the items are placed in the last step of the form). Feel free to contact me from the support page if it doesn't work, I will fix it . 2. No, sorry, it isn't possible, because the introduction panel isn't displayed as fullscreen. It is possible to set a background image to the full form, but not only to the introduction .