Question from easyupdate
7 direct author replies in this public CodeCanyon conversation.
Hi, I just duplicated my form and I had some CSS and JS. When I preview the second form, everything looks fine - but when I use it on a page, the CSS and JS doesn't work. I've tried changing the number of the form in the codes, but I cant get it to work. Here is the URL where it doesnt work: http://18.195.189.61/priskalkulator-2/ Here it works in demo mode: http://18.195.189.61/?lfb_action=preview&form=7
Hello, Please can you use the "reply" button for the new messages ? It allows me to follow each other more easily. Please can you enable the option "Ajax navigation support" of the form (General settings tab) ?
Sorry, will do from now. It works fine. Also - is it possible to have more than one admin email?
Yes, by filling the wanted emails separated by commas in the "Admin email" option of the form (Email settings tab) .
Thank you. On my page I made the form into a popup window which you can see here (click "Priskalkulator" in the menu all the way to the right); http://18.195.189.61/ When you click start, the form design is weird and buttons are not aligning. Can you see why?
The buttons sound to be correctly aligned on my side. Here is the css rule to use to fix the css issue on labels : #estimation_popup .itemBloc > div > label {display: block !important;} The same form shortcode souldn't be used twice on the same page, it can create troubles in the form process .
Hi, I don't understand why the form on my site is different from the demo preview. See live site here: http://18.195.189.61/priskalkulator/ And demo preview: http://18.195.189.61/?lfb_action=preview&form=2 On mobile it skews a little to the right and is not the same width/stacking. Why are they different? :)
Hello, It is due to the margin of the container where you added the form shortcode. You can remove this space by adding this rule in the "'Custom CSS rules" option of the form : @media only screen and (max-width: 480px) { .et_pb_row.et_pb_row_0 { margin: 0px !important; width: 100% !important; } }
Hey, The "next" button has an ID set to it. If I want to track a customer using Google tools, how can I track each step? Is it possible to add a class to each "next" button for each step?
Hello, The next step buttons already have unique IDs, you can see them by using your browser inspector (ex : lfb_btnNext_1 , lfb_btnNext_2 etc ...) .
I only have lfb_btnNext_17. Can you check? https://easyupdate.no/priskalkulator/
No, the next step button of each step has its own id, based on the id of the step . In the mentioned form, the first one, in the step 14 is "lfb_btnNext_14", then "lfb_btnNext_17" in the step 17 etc ...
The last two steps before the final price page have the same ID on the next button. I can't track those steps and see where a user may fall off.
Ah yes, I see it. Please can you contact me from the support page, sending me a temporary access to the backend ? I wil lfix it .