Real CodeCanyon questions and author answers

Hello, I've created multiple forms that all work - except for one in particular it does not record anything on the backend or send the emails to admin/client upon completion when the client fills it out information. I've checked all settings and my other two forms work, but the third one does nothing. Are there known bugs with forms that ask for too much information in the "Last Step" not to send/record? Thanks!

Hello, I would like to change the H2 tag for the following element: stepTitle positioned, where can I make this change in the code or the CSS? Thanks

Worked great thanks. One more thing, where and how can I can add the img alt tags for the img.lazy.img.lazy-loaded elements?

I sented to you one message with one issue. Waiting for your help. Thankz

Hi my friend. i saw but doesn't work. I sented to you email back. Thankz

It's ok my friend. Thankz a lot!

Hi, is it possible to have a change of image on :hover on the products? And I need to change the grayscale when selected to a blue scale, can you tell me which CSS you use? Thanks

Hi, I have read a comment from you written two years before ".. the last step must contain an Email field.." Is this true? Cause I am thinking of getting the buyers Information on some other steps before

The plugin breaks the website as soon as we install it in the Admin Panel. Browser shows HTTP ERROR 500. If we delete the plugin folder, then the website works. We tried to copy the plugin folder manually to the plugin directory, same thing, it breaks the website. The website is hosted on IIS7 and WP version is 4.1 and PHP version 5.6.

WP version is 4.6.1

Hi Guys, just installed the plugin. Every time I click on any option past the first screen it goes to a black screen. I've downloaded and using your example forms, turned off all other plugins and also used different browsers on different machines. Keeps happening. See for yourself. http://37.97.151.107/quote-list/

Worked a treat and thanks for speedy reply! I'm guessing you already looked but just so you know it's the salient theme that I'm using

Is it possible to use the value of a slider, or the value of a calculation, and display it dynamically in a rich text field. For example: Lets say I have a slider, and I want the value of that slider to then show in a rich text area as "you have [slider-value] oranges"?

Great looking plugin, seems to be exactly what I was looking for..... but I'm struggling to get my head around some of the functionality.. and how the values can work with one another. I want the user to be able to select: Video length (in intervals of 15 seconds) Then number of videos... (1 to 10). The first slider: I've set the price as 37.5 (it's then multiplied by the slider at the 15 intervals). This works and gives the needed price. 2nd Slider for number of videos should multiply this amount: So in this slider, I have a calculation: [item-A_price] (where A is the value of the previous slider). With the operator being '+'.... This works but adds one too many... right from the start. As the first slider creates a value.. the second one multiplies it by 2 when set to 1... as it still adds one... I'm sure there's some simple thing I'm missing... as it seems like a pretty standard sum for a quote... I tried using * (and percentage values) but it had no effect. Any help would be much appreciated.

Briliant thanks for the speedy response... I'll email you there...

Hi, I need in the summary is some sort of list of material needed to build the order, because my client is in contractor industry is there any variable/math operator works on summary text box?

Hi, i have issue with pdf of order. The email arrived with pdf attachment but pdf is empty. Thank you very much.

Thanks!

Good morning! I finally got the estimator all set up. It's looking good and feeling great. However, there is an issue with the scrolling. It seems the auto-scroll never hits it's mark. And when you go to previous steps to test out different options in the form - it goes all over the place. Any idea how I can fix that?

Thanks for the quick reply! I just sent you over a Support Request. I have an initial fixed header, and then it turns into a sticky header - so I can't find the right value for the scroll height. Going from previous step to previous step, the scrolling goes all over the place! I appreciate the help!

I didn't get it. Like I said in the email, my boss is the default email for this Envato account - and he's out of the country. Could you reply to my work email that I put in the support email?

Sorry! It got sent right to spam. I'm on it! Thanks for the quick reply!

Loopus: The fastest and bestest support on all of Envato!

Hello im having issues setting prices in the interval values of a slider. Its an insurance quote/order that changes price based on the amount of days. Caqnt seem to be able to get it done. Maybe im doing something wrong? Please help Regards

Would you be able to get Square as payment gateway as paypal or stripe? https://docs.connect.squareup.com/articles/ecommerce-overview/ THX

You're not available for custom dev your self? Thx

Hello, 1. I have a problem when I activate the plugin (I use the them KLEO), when see the website on mobile format, when I click on the menu icon, it opens and close right away. When I deactivate the plugin, the pb disappear. 2. Also I would like to use on the last step page, add field other than input or textarea, is it possible? for instance I would like to ask with a checkbox "would you like to be called back?" or even simply rich text area... it would be very useful. Thank you very much

Can I calculate the number of quantity required instead of cost? I hope this plugin can help me for my business. I only need to calculate the estimated quantity needed for my customers

I read a few of the comments about CAPTCHA and your response was your JS Platform can't get spam bots. Well, my inbox filled with 10,000 spam bot emails that happened overnight says a whole other thing. So loopus, do you have a solution in mind or not?

This plugin came along with my theme, and I am in the process of contacting them as well. But it is in the best interest for the plugins creator to be aware that their plugin most definitely leaves room for spam bots and needs to make appropriate adjustments. Each email has the defined subject line from the form, with the order reference prefix in the thousands range now. I don't know how this happened, but the bot most definitely found a bypass. None of the emails I received consist of any information listed under the Information/Message Details section. Yet every field was marked as required, but it somehow bypassed that completely and submitted the form with no information. So loopus, whatever is happening here, it's finding a way to get past your forms security structure. You should look into this in the event it becomes a massive outbreak of issues on other users.

Sounds good, wish you luck and look forward to seeing the updated version.

[ PRE-PURCHASE QUESTION ] Hi, How can we hiding the price, untill the client submit her data? Or in another way the customer only see price in her email after we capture the client data (email, name, adress, etc.) thanks

Hello, I see you have noted that some of us would like to be able to set the prices of each step as a range value (100 - 150, 200 - 500, and so on), those comments are from 6 months ago and you just recently updated. Have this function been implemented by now? pleeease...

Hello, I mean that when the total is being calculated in each step, instead of displaying "X" value, it says an approximate or a range "it's going to be from X to Y" Thank you

awesome, I'll let you know when I make the purchase! Thanks!

i cant save nothing ? its not working ?

how must i contact you ?

sir you can take a look

Hello, I'm wondering under file field upload option, where is the file uploaded to? Could I set the upload path? Also, could the uploaded file be displayed in emails? For the life of me I can't find the item / field value. Thanks!

Hello, I've created two drop down menu options in the first step: Combo A Combo B I then added two more steps corresponding to the options. Under link conditions, it is set equal to the corresponding comb, the same conditions were also set within the step setting. When testing the form, upon selecting the combo, it goes directly to the final cost, instead of going to the corresponding option step. What am I doing wrong? The extension version I have is included with theme x. Thanks

Got it to work, thanks.

orders are not showing for each form with the new update!

Hi, is it possible to do as they do in this web site : https://puu.sh/sFcT3/1764a63778.png I mean, after to finish a quote, to add others and to be able to see all the quote that we did ?

Do you have any advice to do that? Or if can pay an extra to make it? :) I beleve it's a great and very important idea. Thanks.

Hi there, is there an issue with the Form Designer being so new? After opening it, there is just a dark grey screen with the form designer column on the left, inspector on the bottom, but the form doesn't show in the main window. What is the issue here? Thanks.

You know, i like the idea about this plug-in, the reason i never used it is cuz i found it not well designed the UI. i would love to see more minimalistic design for the UI, something like TYPEFORM for example. or just something that dont take 50% of the screen a loading bar. are there any plans for this ? let me know thanks

Any way to add a tracking code on each "step"?

Was hoping for a code insert for each step. Im trying to use it the plugin for CPA/CPC/PPV landing pages. It will be a big hit if I could ad tracking code/pixel form major trackers such as CPVlab, Voluum, Prosper 202 etc. Tracking Affiliate marketing etc requires us to to stay right away from google analytics etc as they harvest offer builds.

A couple of questions... 1. Am I able to adjust the size of an image element? 2.When using a slider for quantity with an image am I able to add this in steps? (i.e. so only 20, 30, 40, 50, 60 etc. are selectable but 21, 22, 23 etc aren't) Thanks in advance

Great, thanks. I'm currently using the version bundled with X - not sure how often that gets updated but will keep an eye out as find the slider can be difficult together in the exact position you want... I have also found that if using a field for quality on an image it doesn't seem to work Chrome on mobile (HTC One M8 running Android) - I have minimum and maximum values set but it won't let me adjust the number, there are no up/down arrows and I cannot delete the default value to adjust it. Great plugin by the way, a bit of a learning curve for me but I think once I've got my head around what I can do it'll be a great tool for my needs.

Okay thanks.

Hello Loopus, I have a problem when I try to open the form in a Pop Up from a botton. I was using the class: "open-estimation-form form-1" but the pop up is not showing. Then I try to create a Btn whit this code that I found here in this forum: Show the popup And the popo up did not appears... and I notice that the scroll stop working. Here is the website: www.efundex.com Thanks in advance for your support. Best,

Hello again loopus, I try the shortcode that you told me but the form does not appear. Also i try to call the form using the css class from the revolution slider and again the form does not appear This is the website that I´m working on. www.efundex.com Hope you can help me. best,

I'd like the administrator notification to be sent before the "last step" is that possible?

Thanks for the quick reply! Yeah, I saw that. I'm basically trying to capture the customer submission as a lead BEFORE they see their estimate... This could be achieved by letting a user insert a gravity form in an earlier step instead of only restricting us to insert the form on the very last step... Basically, I'd like to see this: 1) Customer Fills Out Questions on Form for Estimate Calculation -> 2) Customer is Prompted for Email And Contact Info (Send the Form) -> 3) Show Customer Estimate I could get that to kinda work if I was allowed to put a Gravity Form earlier in the flow...

Cause basically right now... a user could come to the site - go through the whole form, get to the last step, see the estimate, and then decide to not submit the form... which basically loses us all the information they filled out... If the estimate is too high, we'd at least like the ability to email them and contact them and perhaps give them a deal to get the sale.

That would be great! Thank you! Sending it to you now.

You did it! Works like a charm! Thanks so much for doing that for us! Fast and fantastic support!

Hello, 1. is it possible when we use the slider, that the amount showed in the popup while sliding would still be displayed with the amount even when not hover? it would be useful for the visitor to see the quantity he has selected (as it is actually the case with item type "picture" with quantity choice). 2. is it possible in the final summary to show a sub total at the end of each step? it is very useful when each step can be bought separately. Thank you very much

thank you very much for the css. Yes I think it is a great option to implement.

the css does not work though..

hello, I just purchased the plugin and it looks great, however I am surprised I don't see any organized documentation "basics" or "how to do", is there a full documentation about calculation? ... is there any forum, faq? So I have 2 questions please: 1. where to find an "Item ID" necessary for calculations? 2. I have an item (for hotels) which is number of "Beds?", according to the number entered i can easily give a price, but I need to reuse the same number of beds, to calculate another price somewhere else... is there a way to create another separated price calculation based on a previous number entered (beds) without having to ask the visitor to the same question again? Thank you

thank you

Hi, I have version 9.3 on wordpress and when I try to update it says I have the latest update. Is there a way to update to latest version without losing my current forms. Manual?

I need to use a brazilian online payment gateway called "PagSeguro" instead PayPal. Do you offer to support to this integration? My application needs a appointment order form to schedule a I.T services.

Hello, I have a scrolling problem. You can see example here - http://miniweb.ge/calculation/

Does not works. Header and Footer is missing.

Here is video - http://miniweb.ge/wp-content/uploads/Recording-1.mp4

Unfortunately no results :(

You are absolutely right. I'm sorry. Now it works. And one more question: how can I change the font? Please tell me the code for Custom CSS.

OK, thank you. It works. By the way 'Form Designer' is an excellent tool :)

Hi there! I'm using E&P via the X Theme - I like it very much so far. Just wanted to give you some feedback with regards to future releases. Maybe you can draw inspiration from Typeform? I definitely suggest a way to customize slide/step transitions, elements and title animations, and maybe ways to customize the look / layouts /backgrounds, add images at the different steps, and have more options for elemements (like having Pictures instead of dropdowns for Select Elements) :)

Hi guys, is there a way to retrieve a form deleted by mistake? please help!!!

Hi, this is a pre-purchase question. Besides from letting viewers choose optional graphics (like in demo), can we let them type in the numbers? and of course, will the amount of money calculated above change, based on the amount typed below? I need this for my final step in the calculating process, and it depends a lot on the quantity of products. Thank you in advance.

Can have date picker and time its for cleaning booking services? Also can have leave CASH by payment options?

I need 2 options credit card by stripe and check box if wanna cash is it possible at the end , if customer click cash nothing show if click stripe to shows cc details to enter :)

If you can add this idea pay by cash im gonna use it also many other customers :)

HI pre-purchase question just wondering if i can make a net worth calculation like this https://www.sunlife.ca/ca/Learn+and+Plan/Tools+and+Calculators/Net+worth+calculator?vgnLocale=en_CA i know the styling would be different. thanks Lawrence

Hi: Can this be used as booking system?

Hello, Loopus. Question... is it possible to put the [price] value inside the description of a step? I will like to this: Description of the step You qualify to a range of ([price] - [price]*0.10) and [price]+[price]*0.10) Thanks for your help.

Hi, Can a calculator be done like this page below with your plugin ? https://www.switchpress.com.au/energy-efficiency I am on a site for a Electric Co and would need this asap, lemme know if this is possible so that I can purchase it asap, Regards

This is no longer working for me... When I get to a section with pictures and press next, it just shows red X's and won't move on to the next step. I have tried the latest update to no avail.

Thanks for the fast response! That fixed my issue. Not sure why that suddenly did that.

[Pre-sales question] Hi, I'm looking for something similar to this: http://bit.ly/29CVOn2 . It doesn't have to look the same, but I need the flow to add a WooCommerce subscription product to the shopping cart, based on the responses to some questions. Can it be done with this plugin? Thanks

I purchased the X Theme which included this plugin inside it's Add Ons and Extensions. I've been trying to build a form but it will only allow me to preview the form if it has 2 steps, anything more than 2 steps and the Get Started button won't work in the preview. Any idea what is going on here?

Pre-sale question. Do you support or is it possible to have to sum´? Let say you want to display one total price as it is, but also a montly fee that also increase depending on your choices? So every field have two fields so to speak that contain two values... Would be cool and no other such plugin (I think I scanned all here) have this nice feature. Please get back asap with this.

Hello, I have this issue on backend http://screencast.com/t/76F6tr9y Even updated plugin, but it doesn't helped. Still error: Undefined offset: 0 in

Sorry after update that issue vanished.

Very strange! It appeared again :( Please advise

Hi there! seems to be an EXCELLENT product. Having a pre-purchase questions. I do have a promotional products company and my idea buying this plugin is the following: have a field in the form for “product name” (the ideal scenario would be to obtain information from some Excel or database to fill on that), then make some mathematical operations (imagine adding transport costs, sales comissions, printing services) and then add profits for the sale. After that, I’d like to export some fields to a PDF or HTML document and send the customer my proposal; the quote would be ready! Thanks in advance for your help.

Sounds good!, the PDF is fully customizable? is there a way to import data from another source instead of Excel?

new line in text area box When there's new line in text area box, seems layout is broken in the mail being sent automatically. Text is placed outside of "information" column in the e-mail. Is there any way to keep all text in the column ?

Understood!

Thank you very much for quick accurate support !

Hi, a pre-sale question: Is it possible to add tool tips to uploaded images? Thanks in advance

Thanks for the fast reply. I meant more to have an 'i' displayed next to the image where also a longer text can be displayed if the user wants more info. In your demo the tool tip is shown as soon as the user hover the image with the mouse.

Great, thanks for your help!

Hi there, Great work, amazing plugin. Just want you to inform that one of the latest updates break the form of your plugin on my site: https://organizacijaporoke.si/ Cheers

Hello again Boss, :) It was BWP Minify causing the issue. All good now. Thank you for your quick answer. Cheeers

So I bought this plugin not too long ago, and I absolutely love how simple and beautiful it is, but when I went to edit one of the imported forms, then pressed to "view form" button. After i choose one of the options on the form and pressed next, it would just take me to a blank screen.

Yup it worked ! thank you so much ! Love this plugin

Hi:) Is there any way to add tax to the price from woocomerce product? THANKS

Ok, on more question. Where can I found line responsible for displaing price on the bootom of form? THANKS:)

THANKS!

I find that current price is hide in "form.price" in lfb_form.min. If for example i want to add 10 to price where can I do it in code? I try but there are many if statement so I cant find it. THANKS!:)

Hi. I had used the email contact form a few weeks back but I am not sure if you had received my query. The form is really good and simple to use. I have created 5-6 forms on a WordPress page and and I have tried adding the 'Legal Notice' option on the last step. I have edited the title of the 'Legal Notice' to something more suitable to what I want to achieve and I have also amended the text field so that it contains a URL that opens in a new tab. For 1 of the forms, this works fine and the form successfully submits. However for the rest of the forms, the 'Legal Notice' option does not: 1. Appear as mandatory 2. The form does not submit even though the 'Legal Notice' option has been filled Any suggestions would be great :)

Thanks, I have used the form to send the request again

Hi thanks for your quick response. Unfortunately I am unable to find the update that you had attached to the response

I have received the link but it leads to a blank page

received it now and downloaded the .zip file. Just to confirm, would this erase any of the work done on the forms?

ok thank you very much for your quick response! I am having issues with my mailbox at the moment so I can't reply directly to you at the present time. Please accept my apologies for this. Thank you very much again for your help!

Just tried copying over the folder via FTP which worked. However, I am still having issues with the 'Legal Notice' section. It still won't appear as mandatory or allow the forms to be submitted.

Hello, is it possible to select custom post types instead of a woocommerce product? for example, i want to select an event for a booking.

or ... can i use custom post meta in a field? so i can add a specific post url for example to select ?

ah i see i can add shortcodes in a field ... that is making some more possibilities

hi i have a question. my customer is japanese . im want using this plugin for my website. when my website show them PAYPAL page. its english laungage paypal. can i change it ? i want to show them japanese paypal page.

1, me and my website and my customers are all japanese. (its mean everyone cant understand english paypal page.) 2. im selling coffee at my own website, 3. i did install E&P form builder because this plugin is awesome! 4, and i want use this plugin at my website 5. i have a problem 6 i just make start testmode(sandbox) payment stuff. 7. but final page, It show ENGLISH PAYPAL PAGE. thats not good for me and customers. 8 i need show to my customer on website , japanese paypal page. 9. but i dont know how to do it. 10 . i need your help. i neer your hyper skill :)

domo arigato. i will wait your reply hopefully . thanks

thank you. so, i am x theme user. okay?? https://theme.co/x/ can you teach me how to contact to you. i want to know support page URL please/

oh.i found. maybe this? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

i sent ;D

Hi can you tell me if it possible to upload a CSV table containing the prices of hotel rooms. The price of the hotel room is calculated on Season (3 options), Room Type (1-10 options) and Number of people. Or is it possible that this plugin can use the price variations of Woo Commerce product as this information may already be entered in the system. Thank you

Hi Loopus thanks four you fast response, much appreciated. From what I can understand it sounds like it is possible I am just a little unsure how easy this would be to create for each of the hotels that I work with. Is the process that you mention simple (i.e. a few clicks) or will it be more involved when setting up an estimator for each property. Hope that makes?! Thanks!

thank you very much, I just need to figure out how incorporate this cleanly intot the design. Amazing set of plugins btw - will look to purchase 1 or many very shortly - thank you again

Hi loopus, I have question: In WP Cost Estimation Is it possible to create EMI Calculator something like this: https://github.com/pragnesh/emi-calculator/blob/master/int.html or this http://ngiriraj.com/pages/finance/emi.php And have: Number Sliders: 1.Loan Amount 2. No. of Month 3. ROI Calculate: Monthly EMI Total Interest Payable Amount Interest Percentage Payment schedule: payment schedule with show/hide function

The pdf attachments doesn't open since yesterday, there seems to bee some issue with pdf conversion.... this is big issue ,hope soon this is going to be fixed.

Wow! That was fast , well really grateful i choose your plugin , amazing support ! Thanks alot!!

Great plugin BUT - After I have done one item in a "step" the other items in the current "step" gets deleted and I must do it all over again only to find everything is deleted once again. I do one item only to find the item I did before gets deleted. All my hours of work is deleted again and again and again. Very frustrated! What is wrong?

Hello there! Any roadmap for ActiveCampaign? I have about 10 clients (probably even more) that I could use this for TODAY if we had activecampainn API support as it's the most common platform for my industry.

Hello, can we go to a woo commerce suscuption product at the end opf the process ?

I can't seem to import the demo that came with this plugin. It keeps loading forever.. Your help will be appreciated.

Sent...

Hello! I'm needing help. I am using checkboxes for my pricing slider. They are lining up in columns and not rows like I want. I have selected every row option I can find, but they are still organized into columns. any ideas? https://snag.gy/P8h6Lz.jpg

I have tried it both ways on "Column" or "Row". I have also changed the “Max items per row” step option to “0”, or the wanted number of items on each row with no result. Here are some backend screenshots. https://snag.gy/RYJCDf.jpg https://snag.gy/FG13Nv.jpg https://snag.gy/Td2Lar.jpg

http://www.806social.com/

Ok, Each checkbox has been set to "Column"

Yes worked Perfect. Thanks!!

I am having one more issue, if you don't mind. the "Quantity selection style field" is not alining properly on mobile or desktop.(desktop) https://snag.gy/IUyLuN.jpg (mobile) https://snag.gy/Xoh5ai.jpg

Perfect! Thank you

we are getting this error: Uncaught RangeError: Maximum call stack size exceeded(…) lfb_form.min.js?ver=9.539:2 the price allways goes to 0..

Hi there! Love your plugin. But how do you set it to "MAX" 1 choice before clicking the next button?

Hi guys, Im setting up a form using your formbuilder for the first time. Everything works fine with the conditions except halfway building my form and conditions, suddenly there's a jquery conflict. Now this because my template loads its own jquery before yours, ill have to sort out the loading, but strange it just happens like that. Im actually missing a currency item type, or am i missing something? I need some documentation or clarification on this: 1. After asking some questions with yes or no value, there's a item that asks an amount in euro's (pay per hour). So now i need this value to go up when certain questions are answered yes. 2. So now i want a certain value on the last page of the form. This value should be multiplied with the final pay per hour in currency. So how can i add value (in valuta) with conditions? And how can i multiple values?

HI, that's a wonderful plugin. I installed it on a test website and will move it after development. How can I move the license?

Ok, perfect !

Presales questions. Does this plugin load files only on the pages with forms, or loads on every page? If no, do you know if your plugin works nicely with Plugin Organizer? I don't like loading unnecessary files on top page and other pages which don't use the plugin feature.

Thanks, it's great to know that. Any WP plugin should work like this...;)

Hi, I was looking for some documentation but I couldn't find any. Is there any FAQ section for this plugin? Nevertheless, I am trying to achieve something very simple here: One step is to select a number (type any number or select a pre-selected number) where there will be a price for each quantity item. Now, what is the best way to associate the quantity with a fixed price (i.e. 1=50, 2=100, 3=150) or with different discounted prices per quantity (i.e. 1=50, 2=90, 3=130)? Many thanks.

hello, can the users submission be saved so the user may look at it or edit it again later? can admin look at and edit these submissions from user?