Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from StefLBM

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer StefLBM

Bonjour Ce plugin est parfait, beau travail ! mais... 1- Mon menu hamburger ne fonctionne plus sur les pages ou j'ai intégré le shortcode 2- Si j'utilise le snippet pour un popup dans une page, le lien recharge la page mais n'ouvre pas de popup 3- Avant j'utilisais un autre plugin (moins efficace !) et sur la page de paiement Paypal il y avait un lien d'annulation et retour vers le site. Ce lien n'apparait pas. (l'ancien plugin offrait la possibilité de renseigner des liens vers les pages "annulation" et "remerciements". Ou puis-je ajouter ces informations dans les fichiers du plugin ? / Une page de test : http://www.fishalaffiche.com/index.php/test/ Merci par avance

Customer StefLBM

Pour le point 3, je pense avoir trouvé : j'ai ajouté la ligne " A priori cela fonctionne. Avez vous cependant la possibilité d'ajouter cette option dans les paramètres de formulaires?

Author loopus

Bonjour, 1. Je ne vois pas pourquoi ce menu cesse de fonctionner, il n'y a pas d'erreur js. SVP contactez-moi par l'onglet support en m'envoyant un accès temporaire au backend, je tâcherai de le debuger . 2. Avez-vous bien intégré le shortcode avec l'attribut popup sur la même page que le lien ? 3. Ok, je note l'idée, merci .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from techsdale

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
CodeCanyon source
Customer techsdale

Hi there, Pre-purchase question: the Live Preview is not working for me in Chrome. The JS console gives the error "components-production.min.js:3 Uncaught ReferenceError: MK is not defined". Is there anywhere we can view a demo before purchase? Thank you.

Author loopus

Hello, Thanks for reporting. It is a file of the used theme. Can you tell me if it works on your side now ?

Customer techsdale

Thanks for replying, I'm afraid it's still stuck on the preloader animation—nothing's loading past that.

Author loopus

Did you try to refresh the cache of your browser ? Perhaps the mentioned js file has not been reloaded. There is a demo form on another url : http://www.loopus-plugins.com/?page_id=271

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from dbslonline

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer dbslonline

Hello, I have read really positive reviews and I have looked at the demo it looks great. I have a question regarding the backend. We sell telecoms and we need the quote to show a one-off cost (hardware,activation etc.) and a monthly cost(Line rental) in the quote. I have already bought the PHP version but I cant do so in that version. Can you let me know if the wordpress version will support this?

Author loopus

Hello, Yes, using the WP version, your forms can generate a single payment + a subscription at same time. Simply activate the option "Is subscription" in the "last step" tab of your form, then you will see an option named "Isn't a part of the subscription" on the items panel. Enable this option to define the price of the current item as a part of the one-off cost (otherwise, it will be a part of the subscription price) .

Customer dbslonline

Thanks, and this will display similarly in the summary as well? We would like the customer to see the summary of costs straight away.

Author loopus

Yes, it is displayed in summary/email and works with payment .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mrcb

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer mrcb

Hello, When the email is sent to customer It shows "FROM: WORDPRESS" How can I change this to put the clients company name?

Author loopus

Hello, It happens on some themes, simply use this small plugin to freely edit the sender email : https://wordpress.org/plugins/wp-simple-mail-sender/

Customer mrcb

Thanks loopus

Customer mrcb

Thanks loopus

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mrcb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer mrcb

Hello, When the email is sent to customer It shows "FROM: WORDPRESS" How can I change this to put the clients company name?

Author loopus

Hello, I replied on your second message.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MaciejBlack

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer MaciejBlack

Hello. I would like to buy your plugin but I have question. It is possible to create form with "select field" and when user check "first field" then the form is sending to one adress email. Then when check antoher field, the form is sending to another email.

Author loopus

Hello, Not currently, the recipients emails are defined by admin for each form. I note the idea, thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Dotansh

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer Dotansh

Great support and awesome plugin, keep doing what you are doing.

Author loopus

Thank you ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from renomart

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer renomart

Fantastic concept loopus!

Author loopus

Thanks ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rayyanep

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
CodeCanyon source
Customer rayyanep

Hi Thank you for the amazing plug in i have a question about the email at the final stage when the email is to be sent it goes from wordpress@my domain.com and the name of the sender will be Wordpress is there any way to change the email to info@my domain.com and the sender name to be my domain?

Author loopus

Hello, Thanks :) It happens on some themes, simply use this small plugin to freely edit the sender email : https://wordpress.org/plugins/wp-simple-mail-sender/

Customer rayyanep

LOVE IT!!!! THANK YOU

Author loopus

:)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from diogodaluz

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer diogodaluz

1) How do I hide price in the progress bar ? If I set option "Hide initial price in the progress bar ?" to YES... Not happen 2) How do I hide final price?

Author loopus

Hello, 1. This option allows you to hide the price defined in "Initial price" option. To hide the price in the progress bar , simply set the "Progress bar shows" option to "Step", it will display the current step instead of price. Since the last update, you can also fully hide the progress bar using this same option (choose "No progress bar") . 2. Enabling the option "Hide the final price ?" in the "Last step" tab. You can also hide all prices from the summary and email, enabling the option "Hide all prices" .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from warmar75

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer warmar75

Hi, Great plugin. How do i add a percent %value or checkbox option. Where is the option to add a %. Thanking you

Author loopus

Hello, You can apply a percentage simply setting the "operator" option of an item to "x". You will see a new "Percentage" option where you can fill the value. I replied your email with more details to easily make the desired form .

Customer warmar75

Hi, thank you so much, this plugin is amazing and your customer support is even better!! Keep up the good work :)

Author loopus

Thank you very much :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from TIGAA80

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer TIGAA80

PRE sale question: I would like to use the form for Get a Quote form. So the price will be sent by email manually at the end. So the last step will be the client has to put his email to get the quote. So is it possible to create it without showing the price estimate on top?

Author loopus

Hello, Yes, there are options to hide all the prices from a form. You can also choose to hide the progress bar, or use it to show the current step instead of price.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pixeltokig

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CodeCanyon source
Customer pixeltokig

Hi! We are a web agency and looking for a plugin which we can learn and use on our clients websites and which can calculate things and present it in a visual appealing way frontend. For example, one of our clients wants a calculator on their webiste which is based on a complicated equation like ((x*y)/z)+a/z=result. Is these kinds of equations possible to achive with your plugin? Can you also choose not to show the result/sum until the visitor has filled all the forms? Can you choose to have a default value if the visitor chooses not to fill in that particular field? Thanks so much!

Author loopus

Hello, 1. Yes, you can do that using the "Custom calculation" option on an item. There are also visual tools to easily recover the value of a specific item and add conditions in your calculation . 2. Yes, the total price can be displayed in the progress bar and/or at bottom of the form . 3. Yes, it can be done using the "Initial price" option or an hidden item selected only depending on the desired conditions .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from stephenturner

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer stephenturner

Just purchased this plugin a few days ago, had a few issues but the support is fast and excellent and got me sorted in no time, keep up the good work!

Author loopus

Thank you very much :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from deeps

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer deeps

Confused about versions - when I download it says 9.463 but in the changelog when I view the details in my installed plugins it shows 9.471 - My installed plugins shows as red and says it needs an update!

Author loopus

Hello, Thanks for reporting, I'm going to check that. The last version is 9.471 .

Author loopus

It should be ok now .

Customer deeps

hmmm.. just downloaded from here again and it says 9.463 in estimation-form.php - not complaining, this is a great plugin with fantastic support - just trying to help ;o)

Author loopus

Thanks :) The version is correct in the php file (9.471) of the automatic update. There is probably something blocking the download on your installation. If you want, contact me from the support tab, I will send you the update directly .

Customer deeps

That's updated now, thank you ;o)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Jansing

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer Jansing

Hi, This plugin look awesome! I'm about to purchase, but would like to know if it is possible to add audio or video instructions for some of the steps? If not out of the box, with a bit of customization? Thanks!

Author loopus

Hello, Thanks :) There is no special features for that, but there is an option allowing you to open a specific url in a new tab on a click on an item. Maybe you can use it to show the video/audio instructions. There is also a type of item named "Rich text" . It can be used to add directly html code in a step (you can use it to show a youtube video) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from k_bednarczyk

3 direct author replies in this public CodeCanyon conversation.

10 messages3 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer k_bednarczyk

I purchased your plugin, but it looks as if it's impossible to integrate it with buttons :((( I mean this: GET A QUOTE How to add pop-up to this? Do you have any manual instruction for that?

Customer k_bednarczyk

GET A QUOTE

Customer k_bednarczyk

a class="btn btn" href="#">GET A QUOTE a

Customer k_bednarczyk

do I need any special extra plugins to add popup?

Customer k_bednarczyk

what should be nside the # ?

Author loopus

Hello, To use your form as popup, you simply need to add the shortcode on the page : [estimation_form form_id="1" popup="true"] Then use the css class "open-estimation-form form-1" on your button : <a href="#" class="open-estimation-form form-1">Open Form</a>

Customer k_bednarczyk

I tried, but it doesn't work :((( when I click, page goes up and keep it the same. No popup

Author loopus

Where can I see it ?

Customer k_bednarczyk

It's under construction page, so I can't show you now :(

Author loopus

Feel free to contact me from the support page when you can send me a temporary access to see it, I will debug it . Please verify you correctly inserted the class on the link element (<a> element) and the shortcode on the same page as the button .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexlim91

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupport
CodeCanyon source
Customer alexlim91

Hi, If let said I am create a travel website and will involve partner membership registration process. For example, if user want to become a partner to submit their product then once their fill in the form and wait to get approve from admin. Can this plugin support this kind of process? In the last section, after the user order the services, then how can they paid it? once they paid then admin will approve their account?

Author loopus

Hello, There is no such membership registration feature currently. I note the idea, thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from webhostau

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer webhostau

hi there, I am having trouble setting this up. Is there a xml file to import to help set things up please ? Can I have some support please.

Author loopus

Hello, Yes, you can find a zip file to import in the "example_data_can_be_imported" folder of the package, containing two demo forms (simply click the "Import" button on the forms page to import it) . If you need help, simply contact me from the support page (http://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support) with any questions, I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Paramz

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer Paramz

I've bought it and loved it. However I am having some problems in terms of getting multiple options in the website. I think the link would self explain. Example I want people to calculate Engagement + Wedding packages automatically. but apparently if they choose 3 options ( using checkbox ) they get a random option in the next step and the form completes. Hence thats an issue..

Author loopus

Hello, Thanks :) I replied your email.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MediaTouch6

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer MediaTouch6

Hello loopus, Thank you for the new updates, this plugin is really AWESOME ! Is it possible to use the popup feature on a menu link, to open the form on all pages of the website ?

Author loopus

Hello, Thanks :) Yes, simply add the popup css class on the menu link : "open-estimation-form form-1", then activate the option "Ajax navigation support" on your form ("General" tab) . It will allow the form to be displayed on any page clicking on the menu link .

Customer MediaTouch6

AWESOME !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aprilnluv09621

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer aprilnluv09621

Hello, I just purchased this expecting there to be some documentation, but i can't seem to find any anywhere. This seems sooooooooo complex and I will be really upset if I cannot have access to some instructions. Can you please point me to the link containing the documentation? I have already watched a useless 2:45min video on youtube and read the tutorial. That's not helping either. I am stuck on the first step. I do not want my user to have to choose either android app or website for example. I started it out for a basic website question. How many pages will your website be needing? Expecting that I could have it calculate for me total for that choice once a number of pages was input. For example if they say 3 pages at $1 a page that would be total of $3 for the slider above to update, but its not letting me input a calculation for the first step? Why? I am really confused. Please explain to me how I can do this. Also I am wanting to be able to show a description of all optional features via check boxes (where they can choose more than one - and the price updates automatically) and then also an option to bundle features to get bundles discounts...It looks like hthis plugin can do this, but I really need documentation I think to figure this out, unless if its not to hard maybe you can explain how to do these three things here.. Thanks.

Author loopus

Hello, You can find the documentation inside the main zip . There is also a tutorial you can find on the main page of the plugin. The form you talk about is a demo form, you can freely modify it or start a new form with your own items. As I replied on your second message, maybe there is a conflict on your installation, please contact me from the support page, I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aprilnluv09621

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer aprilnluv09621

Where do you put the fixed price in, in $? Why is there only a place to put a percentage? Even if you use a %, I can't find the place to add the default price..(???) OMG this is SO FRUSTRATING ME!!!!!

Customer aprilnluv09621

Nothing is working for me. I had to remove items and completely replace them because some options even though they were changed and saved were not showing up on the form preview. Now another option is not as showing, "show price in title is checked, but yet the price is remaining at $0 in the preview. I am so mad right now. You advertise this as a way to build a nice form easily WITHOUT KNOWING CODE, but in order to add a calculation, I HAVE TO KNOW CODE to input it (!!!)

Author loopus

Hello, Please use the "Reply" button instead of creating new comments for each message. You don't need to know code to use the plugin, even the calculations have visual tools to create conditions and recover values from the items of your form . You maybe have a js conflict, simply contact me from the support tab, I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from xtremewebsites

9 direct author replies in this public CodeCanyon conversation.

20 messages9 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer xtremewebsites

Hi there, great plugin! I have 2 suggestions: 1. Allow the field's title to be visible on top of the image (instead of on hover) 2. Add a "drag" field, much like the progress slider on top. This will help when the user has to select a number between 1 to 10, it looks much better than dropdown. > Let me know if we can accomplish this in another way until you add these features. Thanks

Author loopus

Hello, Thanks ! :) I note the ideas, thanks. 1. If you want to do it immediately, you can do it editing the file includes/lfb-core.php, replacing the line (~735, depending on version) : $tooltipPosition = 'bottom'; By : $tooltipPosition = 'top'; 2. Ok, I note the idea for a single slider item. Currently, you can use sliders instead of buttons for the quantity selection (option "Quantity selection style" in "General" settings tab).

Customer xtremewebsites

Hi. 1. This changes the position of the tooltip, however wanted to show the title as text instead of tooltip. 2. This is great! - I realized I didn't see it because I had an older version, I updated it and I see it now. Thanks

Customer xtremewebsites

Also, how do you do so only 1 field can be selected out of 2 like in your demo. I have 2 fields but both can be selected, I only want 1 out of the 2.

Author loopus

1. Ah ok, no, there is no such option currently, I note the idea. 2. :) 3. Simply give the same group name to your items. Only one will be selectable .

Customer xtremewebsites

I get it, everything works great now. Do you have a tutorial on the "calculation" option. I am getting confused here.

Author loopus

You can find an example with a little explanation just under the calculation field. You can easily recover specific variables using the "Add value" button. Example : [item-1_price]* [item-2_quantity] The price of the item will be the result of the calculation . You can visually create conditions using the "Add condition" button . Example : 5 if(([item-1_price] >15) &&([total_quantity] The price will be $5 by default, but will be $10 if the condition is filled. Feel free to contact me from the support tab if you need help on a specific calculation .

Customer xtremewebsites

Thanks I just did. Also, I don't see the "Open url on click" option working under "Item Options" - I put a URL and it doesn't redirect once checked or once order is once the final order button is pressed.

Customer xtremewebsites

Also, I was hoping I could do this but hit a roadblock. At the last step, I want to show 3 payment plans. I was able to create a separate form using your calculations, but I want these 3 fields to appear at the last step instead of a separate form. Suggestion = add an option to add fields at the last step.

Author loopus

Hello, 1. I fixed the "open URL on click" feature on checkbox in the last automatic update . You can apply it from Dashboard > Updates wp menu. 2. You can freely create text fields, email field and textarea on last step, but not dynamic items like other steps. I note the request, thanks .

Customer xtremewebsites

Hi there, I finally completed all of the steps sucessfully. I documented all of the past suggestions and new ones into this screenshot http://goo.gl/2Dtb05 Hopefully you can add it to the next update. Thanks!

Author loopus

Thanks for the ideas, I note that .

Customer xtremewebsites

Hi buddy, no problem. I also spotted another minor bug with Gravity Forms. When it's being used, every time the page loads it loads the form first and then your script. See http://screencast-o-matic.com/watch/cDhIDg1Scz

Author loopus

Thanks. You can fix it using this css rule in the "Custom CSS" field : :not(.genContentSlide)> .gform_wrapper { display :none !important; }

Customer xtremewebsites

Great, thanks I will apply that. Also question: does your script notifications get disabled when a Gravity form is at the last step? - If so we don't want this, we want your script notifications plus gravity's

Author loopus

Yes, if you assign a Gravity form in the last step, the form is sent directly by Gravity. The selection and the total price can be recovered in gravity fields, and notifications are directly managed from Gavity Form .

Customer xtremewebsites

I understand, however this is a problem. As mentioned we are only using Gravity for the calculation fields until you add it on your script. We like your notifications because we (admin) and the client need to see the pricing breakdown. Is it possible to add your pricing breakdown to Gravity confirmations? - If not then how would we know what the client chose?

Author loopus

No, it isn't possible. My plugin can't recover gravity fields and total price changes made by gravity after the data sent, then generate the email. The solution, without using Gravity on last step, is to do your calculations in the previous steps, then use the last step to show the result. This is the normal operation of the form. If you need a freelance to customize your version exactly as you want, maybe you should have a look here : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization

Customer xtremewebsites

I understand, your solution makes sense from a developer's point of view, however as a client's logical point of view, it doesn't make sense to choose payment options before you see the total pricing breakdown. The real and easiest solution would just be to allow calculation fields at the last step, that's all. We'll have to disable gravity for now and do manual calculations until you do. Thanks

Author loopus

Without using gravity, the payment option doesn't need to be on the last step. Any checkbox in the form can enable/disable the payment (option "Use payment only if selected") . There is no calculation on the last step, only the price result, some fields if wanted, and the summary .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from G2iPaul

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer G2iPaul

Hi Loopus, is it possible to send a copy of the users submitted form data to multiple email addresses? eaxmple, i have 10 suppliers and i can choose which suppliers will receive a copy of the form that the user submitted (instead of just admin receving the form data email. Thanks, Paul

Author loopus

Hello, Yes, simply fill the different emails separated by commas in the "Admin email" field. The order will be sent to all the mentioned emails.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from phatmano

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPayments
CodeCanyon source
Customer phatmano

Do these allow new users to register to WordPress? Do you have file/upload field?

Author loopus

Hello, 1. No, it can't register new users to Wordpress. 2. Yes, you can use file upload fields. For each file field, you can set the number of files to upload and define the allowed extensions . You can see a demo here : http://www.wordpress-estimation-payment-forms.com/demo-of-some-components/

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from technico

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer technico

Hi I have purchased your plugin and have not been able to use it. I also sent you a support email, can you please help me resolve this. I am currently running WP Version: 4.5.2 and using PHP Version: 5.4.28. I can not activate the plugin, not sure what the problem is. Please help me its been a couple days since i bought your plugin and I have tried resolving myself but I now need your support. Thanks

Author loopus

Hello, No problem, I will help you, but I don't see your email. Please contact me again from http://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sailor1978

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer sailor1978

Hello, this would be nice to be able to set a logo and additionnal contact infos like phone and so on in the quote a visitor receives. Also, whne a mail is sent to the visitor, there's a thanking message on the bottom of the quote and it seems we can't translate it via the plugin settings, this would be nice to male it editable. Thanks. Cheers

Author loopus

Hello, You can freely edit the customer's and admin's email templates from the "Email" tab. You can add a logo and freely change the text .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from dweb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer dweb

Hello, PM sent ! Thank you

Author loopus

Hello, Well received, I replied .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mrcb

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer mrcb

Hello, I have a site at WPENGINE, I create a newform > Add Step > But when I click "Edit this Step" I just keeps loading and loading and nothing happens

Author loopus

Hello, Please contact me from the support tab, giving me a temporary access to the backend, I will debug it .

Author loopus

Thanks, fixed.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from leelnj

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer leelnj

Hello, I would ;like to buy your cost calculator but i would to know the following please 1.) Can i put all of my cost options on one page. currently you have to select something in order to get the next cost option on a different page 2.) Is it possible to have a static total box. The slider on mobile doesnt look right 3.) can we have drop down boxes or select boxes eg if we want clients to select the number of website pages they require they can select form drop downs. i see you have a slider to select pages but it doesnt work on touch screens 4.) Can cost options be independant of each other Thanks in advance

Author loopus

Hello, 1. Yes, you can put all your items on a single step and use the item visibility conditions system to manage conditions. It will still a last step displaying the final price and the summary if wanted. 2. Not currently, I note the idea. 3. Yes, you can use selects fields. Each option can have a different price. About sliders on touch screen, thanks for reporting, I'm going to check it . 4. I'm not sure to well understand this question. Each item can have its own static price, or use a custom calculation using conditions and other items values, if wanted.

Customer leelnj

Hello I have bought your product and would like to know how to achieve all of my steps on one page eg you can put all your items on a single step and use the item visibility conditions system to manage conditions. It will still a last step displaying the final price and the summary if wanted.

Author loopus

Hello, On the item panel, you can find an option named "Show it depending on conditions ?" . Enable it then click the button "Edit conditions". You will see the panel allowing you to easily create the conditions. The item will be displayed only if the conditions are filled. You can also choose if only one of the conditions must be filled or all .

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Question from ingmardevos

4 direct author replies in this public CodeCanyon conversation.

10 messages4 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer ingmardevos

Hi, first off, what a great plugin. Really, so intuitive and visual. I do have a question. My client has been using this extension for a while now and we noticed many comments from their customers about how they would like to receive or download a PDF at the submission page. Or even the functionality to print. It makes an estimate or order more official and makes it easier for customers to save their data opposed to just see a summary in an e-mail. Are there any plans to add this functionality? Thanks in advance. Ingmar

Author loopus

Hello, Thank you very much for the message and the review ! It is a very good idea, I note it and will add it in a next update. Thanks !

Customer ingmardevos

Excellent. Thanks!

Customer ingmardevos

Oh, forgot to ask one more thing, is it possible to pass certain fields/variables to the e-mail? For instance; dear {name}, or "you chose {producttype}" in the e-mail?

Author loopus

Not currently, I note the idea. Thanks .

Customer ingmardevos

:-)

Customer ingmardevos

Hi, I noticed the new option in the latest update. However when I turn on "sent the order as PDF" it is not attached to the e-mails. More importantly, since the latest update the e-mail is not sent to the user. It is sent to the admin. In the estimate/order overview the user's e-mail address is blank.. This is since the latest update on may 10th. The update before that worked fine.

Author loopus

Hello, Please contact me from the support page, sending me a temporary access to the backend, I will debug it .

Customer ingmardevos

Ok, sending it now. Thanks.

Author loopus

Thank you, fixed, I sent an automatic update to prevent this possible problem.

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Question from x-trait

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer x-trait

Can you customise for us?

Author loopus

Hello, No, sorry, I am not available as freelance currently. You surely can find avalaible developers here : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization

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Question from sailor1978

3 direct author replies in this public CodeCanyon conversation.

5 messages3 author repliesBuyer threadPDF and email
CodeCanyon source
Customer sailor1978

Hello, this would be really great if you plugin could ask user email at estimating 1st step in order he can continue so this way, we could ge lots more prospect e-mails because if people see the price at the end they'll mostly don't care about filling their e-mail addresse to get in PDF what they clearly can see in final step : price. Well, the flagged first step then should have some settings asking if we want this step to be unlocked by filling an e-mail address.

Author loopus

Hello, It seems to be a good idea. You already can ask for the email on any step. In the next update, I will add an option allowing you to send the contact to MailChimp (or Mailpoet, GetResponse) immediately after the user have filled the step containing the email field. It will allow you to get contacts from the step you want . Thanks for the suggestion !

Author loopus

Done, I added this new feature in the last automatic update. You can apply it from the Dashboard > Updates WP menu link . You will find a new option named "Send contact as soon the email field is filled ?" in the "Email" tab. If checked, the contact is sent directly when the step containing the email field is finished.

Customer sailor1978

Hello, thanks for such a reactivity. What I meant was to make visitor obliged to set email on step 1 to be able to continue to other steps, if he do not fill the email field, he just can't continue quoting process.

Author loopus

You simply need to enable the option "Is required ?" on the email field item panel.

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Question from BluRoket

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadPayments
CodeCanyon source
Customer BluRoket

On the first step, I would like this to be a Base Price (i.e. Set Up Fee) and not added to the following steps until the end. So what I am looking for is the final output to show the set fee for the a selected option, and then the monthly fee for all the features the user selected. How can I accomplish this?

Author loopus

Hello - In the "Last step" tab, enable the option "Is subscription ?" - In your first step, create a checkbox item, enable the option "Isn't a part of the subscription ?" and set its price . You can set the item preselected and hide it if you want. - Then create your steps and items normally . The first item will have a single price, the others will be monthly fees .

Customer BluRoket

So the user selected Option A which has a one time base price of $249. They then add a few features that have a designated MONTHLY cost. Let's say that totals $85. The final output should read One Time Fee = $249 Recurring = $85/month I hope this makes sense.

Author loopus

Yes, exactly . It also works with payment .

Customer BluRoket

AWESOME!!!! You guys rock! Thanks so much

Author loopus

Thank you very much :)

Customer BluRoket

This isnt displayed anywhere... 'In your first step, create a checkbox item, enable the option “Isn’t a part of the subscription?”'

Author loopus

Did you enable the "Is subscription ?" option before ? (in the "Last Step" tab)

Customer BluRoket

Found it after an update

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Question from jeanjohnson2911

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
CodeCanyon source
Customer jeanjohnson2911

How to Hide $0 prices on Gravity Forms submission. Is there a way to do this? I have set the 'last step hide zero prices' on the E&P form setting. But am getting the $0 in my email confirmation. Thanks in advance!!

Author loopus

Hello, If you assign a Gravity Form to the last step, there is no option to hide the $0 prices in the email sent by Gravity. I note the request, I will study this possibility, thanks .

Customer jeanjohnson2911

Thanks so much and NO WORRIES - I can live with the prices! But wanted to ask.

Author loopus

Thanks :) And thank you very much for the review !

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Question from mendozab

6 direct author replies in this public CodeCanyon conversation.

13 messages6 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer mendozab

Hello, I need help with an issue with uploading an old estimation form from your php addon to your wordpress version of Estimation Payment Forms. I have tried almost everything and have already consulted documentation and this comment section for solutions ( i have already gave my tmp folder 0747 permissions ) what i find is that the example data will upload but my exported data from php estimation payment form does not and im leaning towards its because it too big of a file. Any help or information at all will be GREATLY appreciated please!! Thank you

Author loopus

Hello, Sorry, but the data exported from the PHP standalone version isn't compatible with the WP version. It isn't the same system (the WP version uses a more complex conditions and links system, the generated data isn't the same at all) .

Customer mendozab

Thank you, confirming this we figure that compatibility was an issues since it is too different add-ons. i also have another question, is it possible that you can do custom development on this plugin to add a feature that is currently not available? We love everything about this plugin and find this is the best option for what we are looking for, but we just need a booking/calendar function to go along with it to make it perfect. We will definetly work out a payment method to compensate for the custom development. if so, how much would you offer. Thank you Hope to hear from you soon

Author loopus

Hello, Sorry, I'm not currently available as freelance. But you surely can find a freelance here to customize your version as you want : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wordpress+plugin+customization

Customer mendozab

Thank you i will definitely take a look at the freelance section to see if i can get this work done. Sorry for the serious of questions but i am running into one more issue, which is when editing my form, sometimes it works fine then all of a sudden it will freeze at prevent me from scrolling down page to steps or to edit settings, i have tried reloading page, deleting cache and even restarting computer but nothing works. Can you help please. Thank you for quick response and support 10/10 stars :)

Author loopus

Thanks :) Please contact me from the support page, giving me a temporary access, I will check it .

Customer mendozab

Hello, Two things, when using the radio buttons inside form all of them have design bugs where their is a white broken icon on the button but the functionality of the buttons work no problem. Second thing, instead of receiving all of [project_content] in one shortcode is it possible to break down each field into its own shortcode or at least make the summary editable text instead of image/screenshot?

Author loopus

Hello, I think you forgot to reply to my email about your first issue . Does the CSS rule I sent you fixed your problem? 1. Please send me the url of the form, I will check it. 2. The summary sent by email isn't a screenshot, but a html table. As it is fully dynamic (it depends on the selected items and created steps for each form), no, it can't be edited in the email template editor .

Customer mendozab

Yes, they css code fixed the freezing issue. Thank you so much for the amazing customer support.

Customer mendozab

Hello, Im getting an error do you know anything about this? I did have to verify my purchase of the plugin before this. Fatal error: Call to undefined method PucFactory::addVersion() in /home/prorepairz/public_html/wp-content/plugins/WP_Estimation_Form/includes/plugin_update_check.php on line 1200 any help would be awesome. Thank you

Author loopus

Hello, Please contact me from the support tab, giving me a temporary access, I will debug it .

Customer mendozab

hello, i sent support ticket please check for access. thank you

Author loopus

Fixed :)

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Question from LexTM

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesSupportWooCommercePayments
CodeCanyon source
Customer LexTM

Hi! 1. I'm serching for a plugin to calculate cost of delivery customer packages based on weight, so no product required. Can it work without any product or do i still need to use "Virtual" product of woocommerce? 2. I couldn't see any "add to cart" function on the demo server and it seems just to send the e-mail to admin upon completing the form. Does it really adds the service to cart? Thanks in advance

Author loopus

Hello, If you want to use it with WooCommerce (enabling the option "Add to cart"), you must use woo products in the form, because only woo products can be added to the woo cart (other items can be used to ask questions, create conditions, or be displayed in the email, but will not be used in the cart). At end of a form, depending on the selected options, the plugin can : Send the order to admin and customer by email Add the selected woo products to the cart Do a payment / subscription Send the selection and total to a Gravity form (and submit the gravity form) You can see these options on sreenshots.

Customer LexTM

Dear loopus, Thanks for the quick reply. I can see the option to "add selected items to cart", but i cannot see the link to the product. How does it integrate into woocommerce products? Thanks

Author loopus

When you create/edit an item, you can see a "Woo product" option to assign a product to the current item (https://0.s3.envato.com/files/184347247/screen_8.png) .

Customer LexTM

Thanks! Very informative answer. Can you please provide any screenshot of popup window? I want to put the calculator into the button of the top menu (so it should be available on every page). Should the plugin load itself on everypage using the shortcode?

Author loopus

There is a demo using popup : http://www.wordpress-estimation-payment-forms.com/shop/ Yes, you can set the link in the menu, simply enable the option "Ajax navigation support" in the form settings, it will allow the form to be displayed on any page.

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Question from golivenowuk

6 direct author replies in this public CodeCanyon conversation.

15 messages6 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer golivenowuk

Can you add in custom code in like an html form into each step? I currently have a form with options, each option has radio check box inputs. Could I split these inputs over the steps in your form and then have the submit on the final step?

Author loopus

Hello, 1. Yes, you can add custom code/html content in any step using the "Rich text" item (but you can't use fields inside a rich text item) . 2. Yes, radio inputs are here replaced by switchbox. You can freely create your steps and place your fields inside.

Customer golivenowuk

Thanks for your reply but if I can't place fields in steps, then that means I can't re-build my form using your nice user interface. Right? Essentially I want to rebuild my already working simple form using your design with the submit button on the last step. Do you have an example or tutorial for that?

Author loopus

You can freely use fields (selectable pictures, switchbox, colorpickers, dropdowns, textareas, file fields etc ...) in your steps, and freely manage your steps (and your forms). You talked about custom html code in a step, you can do it using "Rich text" item. I meant that you can not create fields directly in HTML code in a rich text item, you simply need to use the item feature of the plugin to do that. You can find 2 tutorials on the plugin page and screenshots to see how it works . You can easily rebuild your existing form creating the wanted steps and using switchbox inside. You can also choose to show specific steps or items depending on the user selection.

Customer golivenowuk

Can you set the ID of the form and set fields and can you set a post url for the form? Also one of my inputs is a domain search they need to submit before continuing with the form. I think this is all probably not possible? Thanks for the quick replies.

Author loopus

Ah no, you can't do that. At end of the form, the order can be sent by email to the customer and to wanted addresses then redirects to a specific url, but you can't modify directly the post url or change the form ID like with a simple html form skin. It seems a very specific situation. Probably what you need is more a css reskin of your existing custom form, maybe you should have a look here : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wordpress+css+customization

Customer golivenowuk

ok thanks

Customer golivenowuk

Hi again, I'm looking over this as I can't find a form that looks as nice as yours! Is there no way you would consider the option of letting people place their own HTML in a step or even shortcodes? That would open up the possibilities of this form so much. It's either this or I just have to copy the skin and create it manually. Thanks again.

Author loopus

Hello, As I wrote, you can already insert your own html code using a "Rich text" item. But you asked to manually add custom form fields directly in html and change the final action of the form, it can't be done currently .

Customer golivenowuk

So I brought a copy as I thought I could just place an iframe in the rich text option to solve my issue. What I have found though is I add the iframe (or any text in the code view) and save, exit and view the page - it's working - then I come back to edit and the code is not there in code view. It's still there in the front end though, even when I refresh. Something buggy with the rich text editor saving code perhaps? If there is an email I can reach you on I would be happy to show you.

Author loopus

Hello, Yes, you can contact me directly from the support tab .

Customer golivenowuk

Thanks again for the very quick replies. I worked out that after adding code in code view, switch back to the visual view and then click save rather than saving while still in code view and it always saves correctly.

Customer golivenowuk

There is an option for "Automatic next step" but when having 3 options I can't seem to set it so you can only pick one, you can check 2 or even 3. How does that fit with the "Automatic next step" requirements of needing one choice? Thanks

Author loopus

Hello, Simply use the same value in "group" option of your items. Only one will be selectable. If you enable the option "Selection required" on the step, the next step will be called automatically on selection.

Customer golivenowuk

Sorry, groups, I got it.

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Question from clarius_marketing

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer clarius_marketing

Hi there, We are having an issue with the plugin. It conflicts with Gravity Form's Mailchimp feature. Do you know of any workarounds? From Gravity Form: "Our MailChimp add-on checks if the Mailchimp class exists before including the MailChimp api files. It looks like you have another plugin installed which isn't performing that check or they have renamed the Mailchimp class." The error message: PHP Fatal error: Cannot redeclare class Mailchimp_Folders in /nas/content/live/clarius/wp-content/plugins/gravityformsmailchimp/api/Mailchimp/Folders.php on line 3 Thanks.

Author loopus

Hello, Thanks for reporting . I'm going to send an automatic update to prevent that. You can contact me from the support tab, I will send it to you immediately.

Author loopus

The automatic update is online. You can apply it from the Dashboard > Updates menu link.

Customer clarius_marketing

Thanks for the quick turnaround!

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Question from locko69

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupport
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Customer locko69

Hi, this plugin looks great. Quick question.... Does it support images? So for example, if you click on a specific image, it adds to the quote. Similar to this site: https://www.seagullbalustrades.com/stainless-steel-handrails.html

Author loopus

Hello, Thanks :) Yes, of course, you can use selectable images.

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Question from sixthsandwich

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupport
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Customer sixthsandwich

Hello, can i add shipping cost based on item selected on "Select Field" ?

Author loopus

Hello, Yes, you can assign a different price for each option in a Select field .

Customer sixthsandwich

What about this: There are 3 options, Shirt Mug and Bag If Shirt and Bag is selected, then the shipping cost is only one cost ($5 for us, $10 for international) otherwise if Shirt + Mug is selected or Mug + Bag is selected, then the shipping cost is double ($10 for us, $20 for international). The price is also based on shipping country (US or International) Can you I do that? I hope you provide demo login so we can 'test' it with our needs before buy it

Author loopus

Yes, you can do that duplicating the "Shipping cost" item (with the different prices in each), then choose to show the correct one depending on the selection made, using the "Show it depending on conditions ?" on the two different "Shopping cost" items . There is no free trial version, sorry. But you can find demonstrations and video of the backend on the plugin page .

Customer sixthsandwich

Hello, thanks for the support i've purchased it. 1. Why eventhough i enabled "Required" option on file upload, it still let user proceed to next step? 2. When one of the picture is selected, the conditional option box appears. And i've set it to "Required", but it still let me through next step eventhough i didn't select anything 3. How to make one of the three pictures option must be choosed in order to proceed to next step?

Author loopus

Hello, 1. Thanks for reporting, I just sent an automatic update to fix this issue . 2. When the "picture" type is selected for an item, there is no "Is required" option. This option is for checkbox only. But you can use the "Selection required" option on the step . 3. Using the same value in the "Group" option of your items, only one will be selectable .

Customer sixthsandwich

3. No i mean user can choose more than one picture option

Customer sixthsandwich

2. "Selection required" is enabled but i can still proceed to next step without choosing one of picture option... And also theres option box that is "required" but i can still proceed without choosing option box

Author loopus

3. To do that, you simply need to enable the "Selection required" option of the step to force the user to select one (or more) item to continue . 2. Please send me the url of the form where I can see it . You can contact me from the support page .

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Question from newglobes

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer newglobes

Hello, can i creation a total price which is a price range (not a specific price) For example $2000 to $3500 If not, Are you able to offer customization?

Author loopus

Hello, No, currently the form can gives as result a final price, a subscription price or the two at same time, but not a price range. I note the idea, I will study this possibility. I'm not available as freelance, but if needed, you can easily find a developer here to customize your version exactly as you want : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wordpress+plugin+customization

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Question from jeffdeaf

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupport
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Customer jeffdeaf

Hello, I think i found a bug. I have one checkbox yes/no I have one required textfield that only appears when checkbox is selected YES When checkbox is set NO, textfield will still notify error even though it is not visible. Can you please fix this :) I am using this function for a project. Great plugin still. Best regards!

Customer jeffdeaf

Another bug: I have 1 checkbox default set to YES, 1 picture with quantity count. Picture with quantity count is set to only appear when checkbox is YES Now, picture appears, but cannot be turned off. Tested with checkbox default setting NO, now I can toggle and make it appear and dissapear.

Author loopus

Hello, Thanks :) 1. I can't reproduce the issue on my side. Please send me the url where I can see the form. You can contact me directly from the support page. 2. Thank you for reporting, I see the problem, I'm going to prepare an update to fix it .

Author loopus

Done, I sent a correction as automatic update. You can apply it from the WP Dashboard > Updates page .

Customer jeffdeaf

The problems are fixed! I just checked it on my mobile and it works. Close my ticket if you will. I guess my other device needed a cache clean. Thanks again for the quick update!

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Question from tolfymarmota

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer tolfymarmota

I have a problem when I am saving the changes. No messages of errors.

Author loopus

Hello, I replied your email 1 hour ago, please check your inbox. Thanks .

Customer tolfymarmota

thank you, I send email with my access

Author loopus

Thanks, I replied. It works correctly on my side : I can modify options of the forms, steps and items and save without issue on your 4 forms (I changed the name of the last one to show it). Where is the problem exactly, on a specific field ?

Customer tolfymarmota

Quickly support. I ask you if I have any problem. Thank you.

Author loopus

Thanks :)

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Question from xtremewebsites

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2 messages1 author repliesBuyer threadSupport
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Customer xtremewebsites

Hi. There seems to be a bug with the step connector. When adding a condition for no apparent reason all connections disappear. This randomly happen, but I've had to connect all the steps like 4 times already. Please check this.

Author loopus

Hello, Maybe a js conflict. Please contact me from the support tab, giving me a temporary access, I will debug it .

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Question from rcruzmar

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2 messages1 author repliesBuyer threadSupportLicensing
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Customer rcruzmar

Hello, I used to use your product on a previous site which has not been in service for several months now. I recently started a new project and would like to transfer the license to this new site. How do I go about doing this so I may reactivate the plugin and use it on my new site? Thanks.

Author loopus

Hello, Simply install the plugin on the new website, then fill the purchase code popup at first launch. If you encounter a problem, you can contact me directly from the support tab, I will help you. Thanks for the review ! :)

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Question from Crevispire

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer Crevispire

Pre-purchase question, Hi, can the slider up top be disabled? And just show the questions only? Thanks.

Author loopus

Hello, Yes, you can do it using this rule in the "CSS Custom rules" field of the form : #estimation_popup #genPrice {display:none !important}

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Question from srale

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2 messages1 author repliesBuyer thread
CodeCanyon source
Customer srale

Hi great plugin, But color picker does not respond :(

Author loopus

Hello, You posted the same comment twice, I replied to the second one . If you have a bug, please simply contact me from the supporf tab, giving me the form url where I can see it . I will debug it .

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Question from srale

1 direct author reply in this public CodeCanyon conversation.

5 messages1 author repliesBuyer threadPayments
CodeCanyon source
Customer srale

Hi great plugin, But color picker does not respond :(

Customer srale

color picker does work but only if you stop on a certain spot(left low corner), then it pops out.

Customer srale

as you can see here: http://nl.tinypic.com/r/2cmwz9w/9

Customer srale

sry wrong link here it is: http://postimg.org/image/8cr353wb5/

Author loopus

Hello, You can see the colorpicker working here : http://www.wordpress-estimation-payment-forms.com/demo-of-some-components/ If you have a bug, please simply contact me from the supporf tab, giving me the form url where I can see it . I will debug it .

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Question from ingenero

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2 messages1 author repliesBuyer thread
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Customer ingenero

Hello Loopus. Is the latest version compatible with WP 4.5.1?

Author loopus

Hello, Yes it is .

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Question from princessadiary

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
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Customer princessadiary

Having a bit of issue with the plugin, when trying to load the form, a blank screen comes out. Any idea why?

Author loopus

Hello, It can be a css conflict. Where can I see it ?

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Question from webhostau

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2 messages1 author repliesBuyer threadSupport
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Customer webhostau

hi there, Im getting alot of green but not much advancement on creating a form

Author loopus

Hello, I'm not sure to well understand the problematic. If you encounter an issue, please simply contact from the support tab, describing the problem, I will help you . If you write about the progress bar advancement, you can simply change the value of the option "Maximum price" (the maximum price option is only used for the price bar progression, the final total price can exceed it) .

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Question from badmonday

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2 messages1 author repliesBuyer thread
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Customer badmonday

Hi, is it possible to add quantity to a checkbox item, not the image? I mean user switch it on and then select quantity?

Author loopus

Hello, Not currently, checkbox can't have quantities. I note the idea, thank you .

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Question from PSaintAnne

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2 messages1 author replies
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Customer PSaintAnne

Hello, It's possible to add a calender in the quote?

Author loopus

Hello, Yes, you can use datepickers in your forms .

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Question from madeny

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer madeny

Hi, everything is working but just little issue form sending email from I want to customer email instead of [email redacted]. any one having the same issue?

Author loopus

Hello, The email is sent by the main wp email (you can use this plugin to freely edit it : https://wordpress.org/plugins/wp-simple-mail-sender/) . You can reply directly to the customer clicking the "Reply to" button of your email software. If the customer's email would be directly used as main email, the message might be filtered as spam (fake sender).

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Question from seohelpnow

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPaymentsPDF and email
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Customer seohelpnow

hello not able to receive emails of form complete and client not receiving email nether whats the fix

Author loopus

Hello, Please send me a temporary access to the plugin backend (from the support tab), I will debug it .

Customer seohelpnow

http://advertiseinphilly.com/order/?lfb_action=preview&form=1 will not goto checkout via paypal

Author loopus

The form seems correctly sent by plugin. Please check if your server correctly send emails (contact forms, mails from wordpress etc..) If it doesn't, you surely need to ask your webhost to activate php mail function. In this case, another solution is to use a smtp email account to send emails, using this plugin : https://wordpress.org/plugins/wp-smtp/ If you need more help, please send me a temporary access to the backend, from the support page .

Customer seohelpnow

When I use the same email address on the form it does not complete. But is I use the same select methods and a different email address it completes. How do I fix this?

Author loopus

Hello, I replied to your email.

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Question from oshriza

5 direct author replies in this public CodeCanyon conversation.

10 messages5 author repliesBuyer threadSupportPaymentsPDF and email
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Customer oshriza

hi, we buy the plugin and install it but when i want to import the example data is not upload this and not respond its stuck on green screen... :( i will be happy if you response as possible soon Thanks!

Author loopus

Hello, Please send me a temporary access to the plugin backend (from the support tab), I will debug it .

Customer oshriza

sorry but how i can do it ?

Author loopus

You can create a temporary new user and send me the login, to access the backend and see the conflict. To contact me, please use the "Contact Author" button you can find here : http://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support , I will help you .

Customer oshriza

i send you

Author loopus

Received, I replied, thanks .

Author loopus

Fixed :)

Customer oshriza

hi there, i send you an email.... The plugin works but does not show pictures look : http://prnt.sc/axkjyh I would thank you if you could answer as soon as possible. thanks.

Author loopus

Hello, Sorry, I forgot to send my reply. Please send me the form url where I can see the issue .

Customer oshriza

FIXED

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Question from juanc_maldonador

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4 messages2 author repliesBuyer threadSupport
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Customer juanc_maldonador

I bought this plug, but I have a problem, import the demo Estimation and Suscription but the button "next step" doesn't work. :(

Author loopus

Hello, Please simply contact me from the support tab, telling me the form url, I will help you .

Author loopus

Fixed :)

Customer juanc_maldonador

Yeap. Really amazing customer service. Thank You Charly!

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Question from jeffdeaf

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
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Customer jeffdeaf

Hi there. Great work on the plugin. Huge potential. Four questions; One: Where can i find a reference chart for the calculation system Two: Maybe add some error handling to the calculation system, i doesn't tell you anything. I can't get it to work at all. Even with the suggestions. Three: I would like to use sliders for the number fields. Four: Can you add the conditional options to all fields? Again really nice plugin! Best regards

Author loopus

Hello, Thanks ! :) 1. There is an example just under the calculation field. You can easily visually recover form variables and create conditions using the two buttons above the field. 2. If you need help, please simply contact me from the support tab, I will help you. 3. Numberfields can't have sliders. You can use sliders on pictures items, settings the option "Quantity selection style" to "Slider" (in "general" settings tab). 4. It is already the case, you can show any item depending on conditions using the "Show it depending on conditions ?", on item panel .

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Question from mrcb

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4 messages2 author repliesBuyer threadSupportCustomizationWooCommerce
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Customer mrcb

[PRESALES] Hello, can I use this to ask a few questions to a customer and at the end suggest a few woocommerce products?

Author loopus

Hello, Yes, you can use the conditional system to do that. It will remain a last step after the one suggesting the products based on the made choices. On this last step, you can add a custom text and the user will see the final button to add the selected products to his cart .

Customer mrcb

All right. If I buy this and struggle to make what I stated in the 1st post, will your support help me?

Author loopus

Of course, you can contact me from the support tab if you need help or have specific questions .

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Question from ahwafy

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
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Customer ahwafy

Hello, I have a website where I need to place a form in which users add an item or more then get the estimated cost. Items are printed materials in which item price is per meter, the formula should be (cost per meter * width * height = estimated price for item) I will need to let the user add as many items to have a total of his purchase. no need for payments to be done, just the form details to be sent to me and the client. Is that possible? Thank you in advance

Author loopus

Hello, Yes, no problem, you can easily do that using custom calculations . You can also choose to send the forms details to admin and customers, without using payment .

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Question from 990500135m

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4 messages2 author repliesPaymentsPDF and email
CodeCanyon source
Customer 990500135m

Can i have any demo for my web site? ? just wantto learn if this form builder has what i need or not! So u have a demo with full specifications? And where can i get it?

Author loopus

Hello, No, sorry, there is no downloadable trial version. You can find a video preview of the backend here : https://www.youtube.com/watch?v=rwWGYtduHsI A written tutorial here : http://marketblog.envato.com/tips/cost-estimation-payment-form-wordpress/ The list of available features here : http://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230 If you have any questions, feel free to ask me .

Customer 990500135m

thanks. So i will just try to explain you what i wanted. ? have a wordpress website. So here what i want to do: - i dont need prices. So no price. - a question first. Two choises. Visitor chooses the 1 or 2. - if visitor chooses 1st choice, he/she gets 5 more questions. - if visitor chooses 2nd choice, he/she gets 6 more questions which are diffrent form the other choise. - At the and visitor fills a phone number box and saves it. - Then i need a report im which i can see the visitors who filled their phones. Something like that. my english is not good. So i wish i coluld have a demo for a few days. Thanks

Author loopus

Hello, Yes, you can do that. You will receive an email at end of the form with the filled informations. All prices can be hidden of the form, and you can easily show steps/items depending on the user selection .

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Question from newglobes

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3 messages2 author repliesBuyer threadSupportCustomization
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Customer newglobes

Hi wonderful job. 2 questions please. 1. When I set checkbox, there is another sign of V I can not figure out where I control it (see screenshot) 2. There is a problem in Mobile, each step in form, comprised of images (icons) when entering the mobile, do not see the text when you hover over the icon, so people hard to guess what each icon represents, is there a solution to this thing? Thanks. Asi http://screencast.com/t/mju4XtSyhCi

Author loopus

Hello, 1. Please send me the url of the form, I will debug this css conflict on checkbox. 2. Did you disable the option "Hide tooltips on mobile" ? You can also use "description" option of items.

Author loopus

Fixed :)

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Question from infotainerdave

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3 messages1 author repliesBuyer threadBooking
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Customer infotainerdave

pre sale question: can I have a step where the content is a shortcode? to give you an idea I sell entertainment (magic shows) and the 1st step would be choose event type, the second would be the prices and the 3rd step would be a calendar so they can see if I am available- and then after that is either a booking form or FAQ section- the calendar is added to a page via a shortcode- can I have short code in the page and under that 2 buttons- make a booking or FAQ. currently I am using http://kidsmagicworld.com.au/new-prices/ which is just individual pages with image links at the top

Author loopus

Hello, No, sorry, you can't use shortcode in a step. If you want, you can choose to open a url in a new tab when the user click on a specific item, or use the Rich text item to insert a link or an iframe, to show the calendar to the user, then he can select the date using the datepicker .

Customer infotainerdave

lovely plugin but thats a deal breaker bummer so close to being my ideal plugin

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Question from zZzvone

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3 messages1 author replies
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Customer zZzvone

Hi Is it possible to create estimation form "without estimation"? For example - visitor fills forms, but in last step he/she leave mail address and phone number, then i'll contact them via phone or mail.

Author loopus

Hello, Yes, of course. You can choose to hide all prices of the form (the main circle can also show current step instead of price).

Customer zZzvone

Thank You for fast reply:) I'm pretty sure that I'll buy this plugin for my next project:)

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Question from pdchris4u

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer pdchris4u

Hey Great plugin. There are few things i want to know before i want to buy it. Am planning to use this on my wedding photography website. This is what i want to achieve, 1) Allowing customers to choose what they want and get a estimate and print it for themselves or email them it for themselves. Can i do that ? 2) Coming to Conditions We are into indian wedding photography, so normally the wedding go for 3 or 4 days so i wanted to do a multiple days, Example scenario would 3 days of wedding, Services would be divided into 4 hours of service one day, 6 hours on day 2 and 4hours on day 3. Normally changes depends on number of guests, type of services they need. i) First we would need save 3 inputs for number of guest on each day of the coverage, ii) Then secondly would be type of service for each day Day 1 - 4 hours - candid photography, traditional photography (different rates for each type photography) + 4 hours videography Day 2 - 6 hours - candid photography, traditional photography + 6 hours traditional videography + candid videography and so on. I know it sounds complex but just wanted to know if i can do it with your form? Thanks Daniel

Author loopus

Hello, 1. Yes, customers can fill the form then receive their estimate by email 2. Yes, you can do a such form. There are several options that will help you to create the process (conditions on steps, duplication of steps and items, conditions on items, custom price calculations ...) .

Customer pdchris4u

I have purchased it, Uploaded to my server, but i don't see the plugin on the dashboard page. If i upload directly i get this error "The Easy Theme and Plugin Upgrades plugin was unable to handle requests for this upgrade. Unfortunately, this setup may be incompatible with the plugin." Please help me out.

Author loopus

Hello, Are you sure you uploaded the good zip file (you need to extract the package to find the plugin file and documentation inside). Please contact me from the support tab, I will help you .

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Question from Meceda

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer Meceda

Is it possible to add a text rule in a row to put multiple steps on one page as a divider or something?

Customer Meceda

There is also something going wrong with the css, if a add a description below the image it becomes realty small in width and only places 2 words on a line. could you scale the code if i select 2 collums on a row that it becomes 1/2 + 1/2 instead of switching to 1/4 + 1/4 + 1/4 +1/4 ?

Author loopus

Hello, There is a step option allowing you to define the maximum number of items per row. You can also use a "Rich text" item to create a divider between items on your step . Since a recent update, you can now apply conditions directly on items (it will show/hide dynamically the item if the defined conditions are filled or not).

Customer Meceda

i see the rich text option, Tanks, what about the collums?

Customer Meceda

https://meceda.nl/offerte could u check the design step.. it has 2 options and 2 options per row is selected but is shows as a 1/4 it seems

Author loopus

You can find it on the step panel. If you don't see it, please apply the last automatic update. If you need more help, feel free to contact me directly from the support tab .

Author loopus

There is a css rule you can paste in the "Custom css rules" field of your form to enlarge columns if you use small pictures: #estimation_popup .itemBloc {min-width: 180px !important;} #estimation_popup .itemDes {width: 100% !important; margin: 0px !important; max-width: 100% !important;}

Customer Meceda

great that is what i was looking for...thanks

Author loopus

:)

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Question from oshriza

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer oshriza

this is awesome, good job It would be great if you can do it also for RTL websites ( I need it :O ) Thank you. Oshri.

Author loopus

Hello, Thank you very much :) I note the request for the next update .

Customer oshriza

Oh :)) , thanks a lot that's very nice to hear, i am waiting :)))

Customer oshriza

Hi There :), You have already support to RTL? ty.

Author loopus

Hello, Yes, I added it :)

Customer oshriza

thanks a lot!!! :) Tomorrow I'm buying! -edit- a one more question, Did you add all types of currency? becuase i need this curency: ?

Author loopus

Yes, you can freely change the currency symbol and its position in price. If you use paypal payment, you need to use a currency accepted by paypal ( https://developer.paypal.com/docs/classic/api/currency_codes/ ) .

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Question from sitesforchrist

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2 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer sitesforchrist

Back again! lol Thanks for the fast support last time. I have a few other feature requests that would be awesome. Hope you don't mind the suggestions! :) 1. Option to have designated tooltip description. If it's filled in then it would overwrite using the title as the tooltip. I would use the item title but since that's used throughout the admin it would make it difficult if it's a longer description. Or even have the item title below the picture and then the tooltip as the small description? 2. Descriptive built-in and/or custom classes and ids using the item/step names for the items and steps would be really helpful for styling and adding custom javascript 3. It would be nice to have kind of placeholder items where you can just enter a heading and/or description for the content below. And/or possibly allowing the option to break up groups in headings. If I have more than one group of items on a page that needs a description for the group as a whole it's difficult to do that at the moment. 4. If there's a field (tested with text area field) that isn't filled in by the user then the field still shows up blank in the summary, at least the option to hide when not filled in would be helpful. 5. Option to still show title above the picture when the item type is a picture. I know I mentioned the tooltip thing above. But i have a few where I'd like the title and the picture and the description below. It's nice to have it simplified with just the picture on some steps but the option to include them when needed would be helpful too. 6. Option to have a sticky status bar. So when the user is scrolling it will lock at the top of the window. I've implemented this one (http://webpop.github.io/jquery.pin/) for now and it works okay. But there's some conflicts when the page re-loads to the next step the title of the step isn't positioned directly under it. So I thought I'd suggest it to see if a built-in option would be helpful for others. Thanks again; really appreciate the quality plugin and support! Left you some feedback yesterday. :)

Author loopus

Hello, Thank you for these good ideas ! I note it and will study these possibilities. Thank you very much for the review too ! :)

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Question from FabioFXDX

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer FabioFXDX

Hello , sorry English, but I'm using google translator . About this plugin, I wanted to know if the result is shown only as a monetary value , or may be a text? I need a plugin that allows something like the link http://www.multiar.com.br/calculo-de-btus No need to put the map necessarily ... the need is just the questionnaire with alternative answers according to what is answered in steps ... Apparently plugin 'da this possibility, but if it is possible to use values ??other than money .. . Thanks in advance.

Author loopus

Hello, You can do it using the condition system, displaying a step containing the text you want depending on selection of the user. It will remain a last step after this result (on the last step, the prices can be hidden, it can show a summary and ask for email) .

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Question from sitesforchrist

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5 messages2 author repliesBuyer thread
CodeCanyon source
Customer sitesforchrist

Thank you for the plugin! Would love the option to select conditional items (not just steps) based on previous selected items.

Author loopus

Hello, Idea noted ! I will do it . Thanks

Customer sitesforchrist

Thanks so much! Looking forward to the update. :)

Author loopus

Done, I added this feature in the last update. You can apply it from the menu Dashboard > Update . You will find the new option named "Show it depending on conditions ?" on the item panel .

Customer sitesforchrist

Wow thank you so much, that was fast! And it works great, just what I needed!