Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from YipXyz

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationPDF and email
CodeCanyon source
Customer YipXyz

One more after sales question: In the final step in order summary it is taking the titles for the email title - is there a way to change this so that the email/summary template can have a custom title that i set. Thanks in advance! Tommy

Author loopus

No, sorry, the summary automatically uses the titles of items .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from YipXyz

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer YipXyz

Hello, after sales question: Is it possible to make each step only single select instead of multiple. I really need this feature so please let me know if its in as i did not see it or let me know if its coming and when? Thanks in advance! Tommy

Author loopus

Hello, Yes, simply give the same "group" name to the items of the step. Only one will be selectable .

Customer YipXyz

Fast support, and a direct solution. I LOVE IT! Thanks for the awesome work!

Author loopus

Thanks ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Brockway

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer Brockway

Hello Loopus, I love your estimation form, and i think i will buy it for my agency website. I also have a client that need a visual form like that, but without the part that display the price, it is possible to hide this part ? (i'm not afraid to add some code there and there...) If it is possible, i will buy more and more licences in the future.

Author loopus

Hello, Thanks :) Yes, there is an option to hide the price in the form, and another to show the current step instead of price in the progress bar .

Customer Brockway

Sounds good to me, you got a first sale for me, and the beginning of many others i hope :)

Author loopus

Thanks, I hope you will enjoy it !

Customer Brockway

Hello Loopus, i buy and try your plugin. It is really easy to use and find all the option we whant ! Nice work and organisation there ! But i spot some behaviors that i found weird : 1- when i change the option from image (by default) to "checkbox" the entire builder is like "bouncing around" very weird... 2- I dont have the "Next" button when only one option is selectable, and when you click on an option it go to the next automaticly, it's not a behavior that i wish, i like the fact that people can only select one option but still be able to click on the others to the the difference in price and only move on when click on "Next", the actual behavior fell like you loose control, and that is bad. I dont know if i'm very clear so if not dont hesitate to tell me. Regards.

Author loopus

Hello, Thanks :) 1. I don't have this issue, maybe a conflict. Can you contact me from the support tab, giving me a temporary access to the backend where I can see the bug ? 2. Yes, when only one item is selectable, the next step is called directly on selection (like on the demo). If you want, contact me, I will send you a customized version without this feature .

Customer Brockway

2- I think it's maybe a parameter you want the builder to have a choice on it, because take my form for an example, i set an option to auto-select itself on the first question, so to continue with that option, the only choice for the user is to un-select it and select it again. Far from intuitive... I will contact you on the support tab as well. Cheers.

Author loopus

Thanks, I note the idea for a such option . I replied your email .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from philhendrix

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer philhendrix

absolutely outstanding support! had a couple of issues regarding mobile optimisation and the support answered me within less than 10 minutes and patiently helped me until all the problems were fixed. 5 stars!

Author loopus

Thank you very much ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from deeps

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadPDF and email
CodeCanyon source
Customer deeps

Hi, The 'select' fields are not showing in the emails or the backend view order, any ideas? V9.408 Thanks Dave

Author loopus

Hello, Select fields are correctly displayed in emails and logs. Maybe a conflict on your website. I replied your email, I wait your answer. Thanks .

Author loopus

Thanks, fixed. The option "Show in email/summary ?" of this item was simply disabled.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gmhubb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer gmhubb

Thanks for your help on my last issue! I am having trouble adding Paypal Adaptive Payments (chained) to the plugin. Here is repository I am trying to pull from https://github.com/braintreedev/sample-12-paypal-adaptive-payments-chained-parallel-php

Author loopus

Hello, Sorry, currently there is no specific feature to work with Paypal Adaptative Payments or the mentioned PHP library . I note the request and will study this possibility. If you need an available developer to customize quickly your version exactly as you want, maybe you should have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wordpress+plugin+customize . Thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from m-arango-kure

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer m-arango-kure

Hello, is there any way for the client to select their currency as a first step and have the output in whatever they selected?

Author loopus

Hello, Not currently, sorry. The currency (and its position) is set by the admin for the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gmhubb

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomizationBooking
CodeCanyon source
Customer gmhubb

Nice plugin.. Thanks. I have one question.. There seems to be a couple CSS issues on the site, for instance, the calendar places itself below the footer of the homepage, the progress bar does not progress when set to price, and the initial price does not hide when that option is check. http://atlanta.borrowboxes.com Thanks in advance for your support.

Author loopus

Hello, 1. To fix this css conflict, simply paste this rule in the "Custom CSS rules" field of your form (tab Design) : body > .ui-datepicker { display: none; } 2. Did you try to set a value in the "Maximum price" of your form (tab General) ? If you use many conditions, this option allows you to manually set the amount corresponding to the progress bar fully filled (the real final price can be higher, no problem). 3. The initial price can be hidden from the progress bar, not from the displayed price (which is logical) . Is it ok ?

Customer gmhubb

Yes, Thank you

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from fabulo123

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer fabulo123

Hi great plugin. I’d love to see this feature: the ability to charge a one time setup fee and later monthly fee. It would be amazing to be able to separate both amounts. For example, website setup costs = 100€ and monthly community managment = 50€. It makes clients angry if later you have to tell them they have to pay every month, if they calculated and they had a lower estimated cost. I suggested this 22 days ago. Thank you!

Author loopus

Hello, Thanks, I already note your request. It isn't planned for the moment, sorry. If you need to customize your version exactly as you want, you can have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization . Thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sinyage

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer sinyage

youth plugin cant accept my purchase code

Author loopus

Hello, Please contact me from the support tab, I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from developer91

11 direct author replies in this public CodeCanyon conversation.

23 messages11 author repliesBuyer threadSupportPaymentsBooking
CodeCanyon source
Customer developer91

Hi, I need it so urgent please check this url https://www.handy.com/quotes/new?service=3 can i use your plugin for same process ??

Author loopus

Hello, If the price doesn't depend on the filled zip code (no distance calculation) : Yes .

Customer developer91

no need for zip code for time and same increases for room and after that if the schedule book or not like calendar please try it i don't mind for the price if its gone hire if you help me on that or if you doing customer work or we can talk on skip let me know

Customer developer91

thanks

Author loopus

I can't submit the mentioned form (I get the message "Sorry, we don’t cover your area yet, but will let you know when we do!" on each test) . With this plugin, you can freely use datepickers, dropdowns, items with quantities etc... to generate an estimation or a payment . You can find 2 tutorials on the plugin page to see how it works. Sorry, I'm not available currently as freelancer. If you need something more specific, maybe you should have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization

Customer developer91

hi is your plugin can be same with number same the form without zip code i don't need it i love to help me in that

Author loopus

Yes, without the "We recommand x hours" feature, you can create the same. You will need to use pictures (icons) for the bedrooms/bathrooms item, enabling quantities option.

Customer developer91

Good thank you please try this code 02116 and put any email and check the process

Author loopus

Thanks, I did it. Yes, it is ok for the second part too : you can freely create options, fields and make payment with paypal. But there is no promo code feature currently .

Customer developer91

hum we cant to add ?????? or integrate it ???? or of its working with gravity ??

Author loopus

No, there is no promo code feature currently, sorry. I note the request for a next update.

Customer developer91

Okay i see thank you so much for helping you are a kind person keep it up really appreciate it

Customer developer91

I check out other plugins its really amazing your works guys thank you so much for that and i was thinking if its a way to add the coupon option please

Author loopus

I'm on :) I will keep you informed quickly.

Author loopus

Done :) There is now a new discount coupons feature. Discount codes can be managed from the backend, for each form . You can define an amount or a percentage and set a maximum number of uses for each coupon. If the option is enabled, a specific field is displayed at end of the form to enter the discount code. The final price and the summary are updated in real time if the used code is correct. I'm going to send the update to codecanyon and as automatic update. If you want, you can contact me directly from the support tab after purchase, I will send it to you right now .

Customer developer91

WOWOOWOWO supper nice this what i like can we talk Skype i love to buy all the plugin you have it alifouad91 my Skype its easer to me to talk and explain and confirm and to know you more better guys

Author loopus

Ok, done. The update with the new Coupons feature is online .

Customer developer91

Its Awesome plugin i bought i love to pay more :-) how to add time i added date picker and now i want hours also and how its possible to add text and + and _ for numbers but really its amazing i can use it for a lot of options thanks and coupon amazing you add it very nice thank you you are talent

Author loopus

Thank you :) The best way is to use a "select" for the time . If you prefer use a picture item, you can change the quantity selection to slider or numberfield (instead of buttons) from the general settings tab of your form .

Customer developer91

Hi i sent you 3 emails from support form but i did not get respond please check it and i want to know if the plugin can provide like this code http://iclauncher.com/posty/index.php/api/get_user_buy_lead/18

Author loopus

Hello, Please check your mails, I replied to your 5 questions yesterday (even if it was the weekend). I can't see the mentioned website, my antivirus blocks it.

Customer developer91

yeah you always the best thank you so much but i did not find your email i just searched in junk and i found it sorry for that I'm doing the process as you said but i was wandering before we said we can add direct the credit card direct ?? there is any way for it see 2checkout you can do it but paypal you need to jump from website to other and what if i don't have account in paypal must be to create account as I'm customer

Author loopus

No, the customer doesn't need to create a paypal account to do a single payment. On the paypal payment page, he can choose to pay directly with his card .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from roogie27

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer thread
CodeCanyon source
Customer roogie27

Can you make a field for coupons/ discounts

Author loopus

Please can you group your questions on the same thread, using the "reply" button ? I note your request for a coupons feature, thank you .

Author loopus

Hello, Done, there is now a Discount coupon feature .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from BeechHill

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author replies
CodeCanyon source
Customer BeechHill

Is there any progress on adding a "coupon/discount" field yet? I know this was a request you took about ten months ago.

Author loopus

Hello, No, sorry, there is no coupon feature currently . I can't add all requested features systematically : I note the ideas and add new feature or option when I receive several same request, and if the idea seems good .

Author loopus

Hello, Done, there is now a Discount coupon feature : https://0.s3.envato.com/files/175426646/screen_6b.png , https://0.s3.envato.com/files/175426646/screen_01.png

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jh3rman

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer jh3rman

Hello, is it possible to create a form like the below with this plugin? It doesn't necessarily need to look the same but it does need to have the same functionality. https://printaura.com/pricing

Author loopus

Hello Yes.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from odesignc

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer odesignc

hi, can you indicate me the code in css to make the selection icons bigger ? (icon that you push on to make the selection, i put a image but it appear so small) thanks

Author loopus

Hello, You can directly change the pictures size from the Design tab of your form (option "Pictures size") .

Customer odesignc

its working very well, thank you

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tuamarca

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
CodeCanyon source
Customer tuamarca

Hi, is it possible to put in a single product page?

Author loopus

Hello, Yes, you can insert it where you want using shortcode (in the page, in fullscreen or as popup) .

Customer tuamarca

So am I able to make an form for each product?

Author loopus

You can create as many form you want and insert them on the desired page using shortcode (or VC module) . In your form, you can choose to use woo products and add them to the cart at end of the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from enurdot

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer enurdot

Hello Loopus First - super nice plug-in and a sweet design! :grin: I just have a little problem, when I try to load the Calculator in a fresh tab, it looks weird, like there is no style to the form But when i refresh it, it works Is there any bug fix you can help me with? it's a shame i have to refresh before it works. Link to calculator Kind regards Rune Fallesen

Author loopus

Hello, It is because the page is ajax powered. The shortcode isn't correctly detected. Please simply paste this line in the file includes/lfb-core.php , at line 395 (just after the "}" ) : $shortcode_found = true; $this->currentForms[] = 1; It will force the loading of the form js and css files .

Customer enurdot

It works! thanks! :-)

Author loopus

:)

Customer enurdot

There is a another problem to it, the styling works just fine, but the "GET STARTED" buttom only works when you have refreshed the page. so you can start the form unless you refresh. What can i do about that? :-)

Author loopus

Can you contact me from the support tab, giving me a temporary access to the backend ? I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from letsremodelpdx

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer letsremodelpdx

Just another suggestion for dimensions (square footage) to calculate a price. Please consider implementing.

Author loopus

Hello, Yes, I noted the idea, thank you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from spellcat

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer spellcat

Hi, is it possible to include a field for the user to fill with a value that will multiply the price? I want to use this form for my publisher website, so clients can get the final price of the book (multiplying the number of pages of their book, informed by the client, by our price per page).

Author loopus

Hello, Yes, simply enable quantities option on your product. You can choose to use numberfield (or slider) instead of buttons for the quantity selection.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cooljesus

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer cooljesus

Hi, Your forms are great! It would be useful if it would be possible to make a form without questions - with only last step. For example I would like to make a form where there is only step with questions like: email, phone - visible from the beginning :)

Author loopus

Hello, Thanks :) OK, I note the idea .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from axiomdesigns

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer axiomdesigns

Hi, Have a problem with plugin I installed it as in documentation, then imported the demo, and now I can see jsut clean page. http://creativesplash.org/calculator/

Author loopus

Hello, There is a css conflict with the theme. Please simply paste this rule in the "Custom CSS rules" field of your form (tab Design) : body > #ajax-loading-screen { display: none !important; }

Customer axiomdesigns

It is working now, Thank you very much !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pkomorowski

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer pkomorowski

Is there a way to calculate dimensions? For example, our pricing is based on square footage area. I need a method for the customer to enter the length and width of multiple objects, with the are for each being calculated. So if the client has one piece that is 100" x 20" and another that is 50" x 20" then the form would calculate the size of the pieces as 2000 square inches plus 1000 square inches with a total size of 3000 square inches.

Author loopus

Hello, No, sorry, there is no such feature currently. I note the idea .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from HDMAX

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer HDMAX

it would be possible to put the form in html page?

Author loopus

Hello, No, it is the WP version (wp only runs php pages) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from DanielOuteiro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer DanielOuteiro

Hey there. I´m having a trouble here. When my costumer goes through the plugin using the mobile, if he happens to upload a file, the estimation doesn´t give the final message saying everything went OK. It just stays in the pulsing green screen and the process never ends. The costumer doesn´t send the estimation and I cannot receive it. This doesn´t happen in the PC! Thank you!

Author loopus

Hello, Please contact me from the support tab, giving me the form url, I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sdommia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer sdommia

Hi Loopus, Nice plugin. I would like to purchase your plugin so that my vendors can sell services. Does it work with multi-vendor marketplace plugins like wc-vendors? https://wordpress.org/plugins/wc-vendors/

Author loopus

Hello, No, sorry, there is no special feature to work with this plugin.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hgstudio

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CodeCanyon source
Customer hgstudio

Hi, great plugin! I am wondering if there is a way to limit how many choices a user can make in a step if there's more than 2 options that are not part of a group? For example, I would like the user to be able to make only 5 choices when presented with 10 in one step. Thanks!

Author loopus

Hello, No, you can create groups (only one item of a same group can be selected), but not impose a limit on the number of choices that the user can do in a step. I note the idea .

Customer hgstudio

Thanks! Another question: is the image item type the only type that you can add quantities to?

Author loopus

The "picture" type and the "select" type allow you to use quantities. You can choose to use buttons, slider or numberfield for quantity selection (in the "General" tab of your form) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from testtube

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer testtube

Hi great looking plugin, I have just question, I have a site on my localhost, but didnt want to add the licence as I am only using the localhost site as a test before I start a fresh live build on my server. Do you have any suggestions so I can work on it before I go live on a new domain and server Many thanks Testtube

Author loopus

Hello, Thank you :) Yes, please simply contact me from the support tab, I will tell you how to do that.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from anders126

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer anders126

Excellent plugin! I had my 20 question form up and running two hours after purchase! - http://www.worldbreathingday.org/learn-more/breathing-test1/

Author loopus

Thank you ! :)

Customer anders126

And not to talk about your support, AWESOME !!!!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from josbosch

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer josbosch

Hi, i bought your excellent plugin and now have a question: after filling in form, and presenting estimate, i want to give the prospect a choice for the next step: (1) send me estimate (in place), (2) i want to order now (in place), but also: (3) send me comprehensive proposal; in this case i would like send the data (what products, number, pricing, total) to a proposal generator like Pandadoc, Webmerge or Quoteroller. Would something like this possible when i hire a professional? Or do you see another option?? Or could i create something like this by integrating the last section to Gravity Forms??

Author loopus

Hello, There is no option to do that, but it is possible customizing your version for this specific case. You can find good available developers here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=Wordpress+Plugin+Development+Customization+ . Maybe you should contact some of them about this project .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rbouda

3 direct author replies in this public CodeCanyon conversation.

5 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer rbouda

Hi, I just purchase the plugin but doesn't seem to work for me. Everything looks fine and when I apply the shortcode or even use the preview, nothing happens when the get started button is pressed. Everything on my site is up to date and I am using Divi theme from Elegant themes. Please help Thank you

Author loopus

Hello, Maybe a js conflict. Please contact me from the support tab, giving me the url of the form. I will debug it .

Author loopus

Fixed .

Customer rbouda

Thank you for the prompt and excellent support especially for someone who is not very technical like me. Very highly recommended author

Author loopus

Thank you :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ampukal

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer ampukal

This plugin author offers great support. Highly recommended!

Author loopus

Thank you :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from BigElsk

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPayments
CodeCanyon source
Customer BigElsk

Hi, I'm currently using a membership software to collect user info but the structure of the membership pricing has changed and memberpress no longer fits the bill. Could i use this to allow a customised sign up and payment process then use the gravity form at the end to collect the contact details of each member?

Author loopus

Hello, Yes, you can assign a gravity form at end to collect details. If you use Gravity, the form will be submitted by gravity (so you will need to use a gravity payment module). The previous selection and the total price are recovered on the gravity form in two hiddens fields .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from theme2412

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer theme2412

is there anyway to have customer choose a color by selecting color pallet?

Author loopus

Hello, Not currently. I note this great idea for a next update, thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from livelovesmile

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer livelovesmile

hi, question regarding the way the words pop up from the bottom of the page...is there a way to take away the text pop up so the page loads faster?

Customer livelovesmile

I mean remove the animation of the text so it's already loaded instantly

Author loopus

Hello, Please, can you use the "reply" button instead of creating a new comment for each question ? Thank you very much . You can change the animation speed from the "general" settings tab of your form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from drumkeyjw

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer drumkeyjw

Hello! I am having the same issue as "tberdharia" posted 9 months ago. I am not receiving any notification emails (not in inbox or spam... nowhere) from my business email. However, if i switch the email to a gmail, it works fine. Any suggestions?

Author loopus

Hello, There is probably a protection/feature that blocks emails sent from php on your email software or email server. Maybe you should create a redirection using a gmail account . What is the used software for your business email ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from livelovesmile

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer livelovesmile

also, how do i change the h1 color of the form? i have entered .h1 { color: black; } but nothing shows

Author loopus

Please group your messages on the same thread. I replied on the first one.

Customer livelovesmile

Hi Loopus, new thread...the multiplier doesn't seem to work...i entered the value on a previous step and then on the next step i choose a value and set it as multiply...isn't it supposed to multiply the total value?

Author loopus

No, the operator "x" allows you to apply a percentage to the total price. You can see more information in the documentation. I don't see your answer to my email and my last message on your other comment. If you need more help, please simply answer to my email, thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from livelovesmile

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer livelovesmile

hi, i added estimation form to vc shortcode, and then i added it to a page, but it is still displaying terribly and not working. Please let know how i can fix!

Author loopus

Hello, I replied your email.

Customer livelovesmile

hi loopus, i just downloaded your plugin yesterday, do i need to update it already?

Author loopus

Yes. I sent an update today to fix this possible issue (9.403). I sent you the update by email, can you reply to my email when the update will be online ? Thanks .

Customer livelovesmile

ok so its working now...but how about the popup? Open Form when i put the link into an image to click it open, the ahref link is blank.

Author loopus

Did you correctly insert the shortcode and the css class on the page where you want to open the popup ? You can change the text colors from the design tab. You can also use this rule : #estimation_popup h1 { color: black !important;}

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Question from deeps

2 direct author replies in this public CodeCanyon conversation.

7 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer deeps

Hi Charly, I have just updated to the latest version [9.3.1] and our form has broken.. It isn't moving to the last step and completing :o( http://www.othree.co.uk/drysuit-measurement-form/ Can you please help as this is a live site... Cheers - Dave

Author loopus

Hello, The last update is 9.403 . You can download it from the downloads page and apply it replacing the plugin files using ftp. If the issue stays there after updating, please contact me from the support tab, to send me an export of your form. I will debug it .

Customer deeps

sorry that is the version I am running [ 9.403 ].. and have the issues

Customer deeps

Also in Firefox when a selection with an image is selected the image disappears..

Author loopus

OK. Please send me the export of the form, I will check it .

Customer deeps

OK will do...

Customer deeps

Sent via email ;o)

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Question from ROMEO-M

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
CodeCanyon source
Customer ROMEO-M

Hello, your plugin is superb! QUESTION BEFORE PURCHASE: Forcing activate the "WooCommerce" plugin with you? Or, the plugin works without Woocomerce? Thank you cordially

Author loopus

Hello, Thank you :) The plugin doesn't need Woocommerce to work. If you use Woocommerce, you can choose to use woo products in a form, and add them to the cart at end of the form. But you can also create forms without woocommerce, and freely manage your steps, items, fields etc ... You can see a video preview on the plugin page to see how it works .

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Question from deviltjuh

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer deviltjuh

Automatic update is not working for my site. Can you please tell me how to set automatic update ? Currently E&P plugin Version is showing 9.392 i want to update the plugin to latest version and configure to update automatically for next updates.

Author loopus

Hello, The update service that I used before is no longer functional. I was forced to install a new one. To apply the last update, containing the new update system, please download it from your download page, and replace the files of the plugin using ftp (if you prefer, you can export your form, reinstall the plugin and import data). Automatic updates will work now.

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Question from fabulo123

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer fabulo123

Hi great plugin, but I'd love to see this feature: the ability to charge a one time setup fee and later monthly fee. It would be amazing to be able to separate both amounts. For example, website setup costs = 100€ and monthly community managment = 50€. It makes clients angry if later you have to tell them they have to pay every month, if they calculated and they had a lower amount. Thank you guys. I see that this was brought up to your attention about 9 months ago, and you said that it was on your to do list. Any idea when this will be released? Thank you!

Author loopus

Hello, Thanks for the idea, I will study this possibility. 9 months ago, there was no subscription at all. If you want to customize quickly your version exactly as you want, maybe you should have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization

Customer fabulo123

Ok, I understand, thanks for the reply. Is there an unlimited version of this plugin? I will get the unlimited version or purchase more licenses when you add the feature. Please let me know how I can support in the process of adding this feature. Thank you!

Author loopus

There is no unlimited license on envato. You can find more details here : http://codecanyon.net/licenses/standard . Thank you .

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Question from onenergydev

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationPDF and email
CodeCanyon source
Customer onenergydev

Hi, I have a question. Is there any call back function or url so I can use to do custom function after the form submit, I can get all post data and do something like add email to newsletter list or make change to user's account else. I can not find any settings I can do such things, all I can get is an email.

Author loopus

Hello, When the form is submitted, an email is sent to the admin (and to the customer is you want), and the order is stored and readable from backend . You can freely redirect the user on a specific page if you want. If you want to add custom functions when the form is submitted, you need to edit the file includes/lfb-core.php, and add your custom php code in the send_email() function. If you need a freelancer to customize your version, you should have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization .

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Question from NathanSimpson

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPayments
CodeCanyon source
Customer NathanSimpson

love this - spending the day just trying to see what all I can do with it for clients and myself... I love the UI and ease of use... Would you entertain the idea of integrating it more with gravity forms.. And more specifically gravityflow... These two combined features would make this plugin scream!!!! - and could be sold as an add-on... Have you seen gravityflow? https://gravityflow.io/

Author loopus

Hello, Thank you :) No, I don't know this plugin, I will study it, thanks for the idea !

Customer NathanSimpson

On the subscription demo - the site doesn't redirect properly after trying to confirm subscription... white screen please advise and or review.. Great Plugin .. Leaving review now!!! Thank you!

Author loopus

Strange, it correctly redirects to the paypal sandbox payment page on my side. Thanks for reporting, I will check the demo with other browsers. Thank you very much for the review ! :)

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Question from locoplata

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer locoplata

Just want to say loopus and this product are great and the support is one of the best on Code Canyon!!! Thanks for everything.

Author loopus

Thank you very much :)

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Question from jussagt

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and emailLicensing
CodeCanyon source
Customer jussagt

Hello: I installed this plugin on our main site we plan to use and it came up with this: The plugin generated 600 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin. Tried it on another wordpress site and got the same error except it said 202 instead of 600. My site is www.stingmmd.com that the plugin will primarily be used.

Author loopus

Hello, I can't reproduce the issue on my side. Please send me a temporary access to the backend where I can see the warning, I will debug it .

Customer jussagt

Email has been sent.

Author loopus

Thank you, fixed .

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Question from kronomia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer kronomia

Hello! Please i have a small suggestion for your plugin that you might be interested to make in your upcoming releases. > Suggestion: Enable a WordPress editor for the description field of the "steps". Many times when creating new entries in the plugin, we require to write a long description with text styling and sometimes even custom HTML code. At this point in time, the description field is only accepting standard text. Attempting to write HTML tags inside the field will break the styling of the whole page. My suggestion is to enable some kind of editor for the description field or re-adjust it in such a way that users can write HTML tags inside the description field. Overall, thank you for such a great plugin and i hope you take my suggestion into consideration in your upcoming updates. It would be nice to take your opinion on my suggestion. Thanks.

Author loopus

Hello, Thanks :) You can already use a "Rich text" item to add a full width rich text (it can be a description for the step), with html tags. If you don't see it in the "type" option of the item panel, you surely need to install the last update.

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Question from mauricioquito

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
CodeCanyon source
Customer mauricioquito

Hello there, great plugin! I can see now that if woocommerce is in use, there is no final step to attach a gravity form to, however all I need from gravity form that isn't supported in your steps is a "file/image upload" field. Is there a way to add this type of field to a steps? If not, Is there a way I can make add the gravity form at the end AND send product to the cart features to work together? Thank you

Author loopus

Hello, No, if you use gravity form, the form is submitted directly by Gravity form. But you don't need Gravity form to add a file/upload field : simply set the type of an item to "File field". If you don't see this option, you need to install the last update.

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Question from ralphralph37

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CodeCanyon source
Customer ralphralph37

Hello, I'd like to know if it's possible to use the plugin, then at the end, checkout with woo commerce. It says that briefly in the description, but i'd like to know how accurate that is, and if at the end, the items will be added to the cart and the user can check out and pay online. And does it have sliderS? thanks

Author loopus

Hello, Yes, you can choose to use woo products in your form, and add all the selected products to the cart at end. You can freely redirect the user to the cart page or another page at end. Once products added to the cart, the user uses the classical woo commerce checkout. You can see it on Demo #3. Yes,you can use slider instead of buttons for the quantity selection.

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Question from absinthe2bz

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesSupportCustomization
CodeCanyon source
Customer absinthe2bz

Hello, great plugin! At the end of the demo 2, in the summary table, can we add as many columns with informations we want for each product? Thanks

Author loopus

Hello, Thanks ! No, the columns of the summary table are static. The column "information" is only displayed if there are fields in the selection. The quantity column can be hidden.

Customer absinthe2bz

Ok but can i add more columns fields than the 4 shown in your example?

Author loopus

No.

Customer absinthe2bz

Need it, hard to add this possibility?

Author loopus

Yes, you can't do that simply editing the html code of the table, because this is not a static form. All elements are dynamic and the summary is generated in real time. You can't know which element is on a specific line .

Customer absinthe2bz

Do you accept custom work?

Author loopus

I'm not available as freelance currently . But if you just need a new option to add a text (which appear in a new column of the summary) to each element, it is possible. You can contact me directly from the support tab after purchasing, I will send you a customized version . If you need more custom work, maybe you should have a look here: http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wp+plugin+customization

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Question from Luisantoniogarza

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer Luisantoniogarza

Hi, i update your plugin to the last version and i have this error importing mi forms: An error occurred during the importation. Please verify that your server supports the ZipArchive php library any solution? Thanks

Author loopus

Hello, Can you check if the folder tmp/ (in the plugin's folder) has rights 747 ? You can change rights using ftp . If you want, you can send me a temporary access, I will debug it .

Customer Luisantoniogarza

i changed the rights to 747 but the problem persist

Author loopus

I replied your email. I tested it, and can correctly import files. I imported the demonstration forms for test. Please send me your exported file, thanks .

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Question from ioioiofilip

8 direct author replies in this public CodeCanyon conversation.

21 messages8 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer ioioiofilip

Is there a easyer way to hide a whole step from sumary and the email?

Customer ioioiofilip

an option to exclude the step from email and summary would be nice. I have a description step with text areas that can have lots of information from the client and would be nice to hide it otherwise the tables get messed up.

Author loopus

Hello, Please, can you group your messages on the same thread? Currently, you can hide individually each item from the summary/email (from the item panel). I note your request. I'm working on the next update, I will add an option to hide the full step.

Customer ioioiofilip

OK, thank you very much.

Customer ioioiofilip

Just realized hiding them is not a good thing since I can't see the information anywhere now, not even in the Order List. Contact Form 7 has this option with a second email as an autoresponder.

Author loopus

Ok, I understand. I'm going to show the hidden steps and items in logs and the email for admin only.

Customer ioioiofilip

A small bug. http://postimg.org/image/dcv4zhsu1/ . If I input links in the input fields on the form some of the titles in the email act like hyperlinks

Author loopus

Can you send me the url of the form ?

Customer ioioiofilip

I PM you the link

Customer ioioiofilip

It only appears on the email. The summary is good.

Author loopus

I replied your email .

Customer ioioiofilip

Is there a way to get to the final custom URL without any delay or do I have to modify the js file?

Author loopus

No, you need to edit the js file to this.

Customer ioioiofilip

Could you point me to the timer in the js that triggers the custom URL? I can't seem to find it.

Author loopus

Edit the file assets/js/lfb_form.js , and search for " }, 5000) ". Change "5000" to "0", then compress the full code using http://javascriptcompressor.com/ and paste the compressed code in the file lfb_form.min.js .

Customer ioioiofilip

Thanks! I'm going to report one more bug and done. Sometimes the name and price label of the picture item remains on the screen if I go to the next slide or teleports somewhere on the upper left corner of the screen. I noticed this happens mostly when I enable the quantity option. Cheers.

Author loopus

Can you send me the url where I can see it ?

Customer ioioiofilip

Yes, sent a PM

Customer ioioiofilip

Can we have "is required" for picture items in a future update please?

Customer ioioiofilip

Right now I used only one picture item on each slide and used the "required" option of the slide (which is kind of inconvenient). Oh and the "You need to select an item to continue" message remains on screen even after you select an item.

Author loopus

I noted your request. For the message issue, it should be a css conflict. Please send me the form url where I can see it .

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Question from MediaCutlet

3 direct author replies in this public CodeCanyon conversation.

9 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer MediaCutlet

I'm also noticing two other issues: 1. The datepicker doesn't seem to work, it just renders a regular text box. 2. The summary at the end is always blank no matter how I configure the form. Thanks for your time, here is the URL so you can see what I mean: http://hurricaneproductions.com/form-test/

Author loopus

Hello, Please can you post your messages on the same thread ? It seems to work correctly on my side, I can use the datepicker and see the summary at end. Do you still have this problem ? Yes, you can use multiple popup on the same page. What is the url of the page ?

Customer MediaCutlet

I can see the datepicker and summary are now working. Perhaps it was a caching issue. Thanks for looking into that. The multiple popup forms on the same page issue remains though. URL: http://hurricaneproductions.com/sweet-16-price-quote-generator/# PWD: hurricane At the bottom of the first two columns in the pricing table there are CUSTOMIZE buttons. Each of these buttons is paired with an E&P form. The button in the first column, Basic Package, uses the following: CUSTOMIZE The second column: CUSTOMIZE I have confirmed that the following shortcodes exist on the page: [estimation_form form_id="5" popup="true"] [estimation_form form_id="4" popup="true"] Thanks for your time.

Customer MediaCutlet

Button code on page: CUSTOMIZE CUSTOMIZE Shortcodes on page: [estimation_form form_id="5" popup="true"] [estimation_form form_id="4" popup="true"]

Author loopus

Hello, It is really strange, I can't reproduce the bug on my side. Did you try to refresh/disable the Rocket cache plugin ? Please contact me from the support tab, giving me a temporary access to the backend, I will debug it .

Customer MediaCutlet

Rocket is through Cloudflare, not a plugin. I will disable and see if it has any affect. If it does not, I will send you login credentials. Thanks for your time.

Customer MediaCutlet

Disabling Rocket Loader through cloudflare fixed the problem. It's a beta feature but this is the first compatibility issue I've noticed. It's important to me that this functions correctly but it would be nice to be able to use Rocket Loader in the future because it does speed things up quite a bit. Thanks for your direction.

Customer MediaCutlet

I'm having an issue with the summary at the end. Summary results are inconsistent. Right now, I'm not seeing the date from the date picker or the selections from the 4th step "MUSIC" in the summary. Any idea whats going on? I've confirmed "include in summary" is checked in all of the steps' items. http://hurricaneproductions.com/?lfb_action=preview&form=5

Author loopus

Hello, Sorry for this issue. The last update correct it. To apply it, go to menu Dashboard -> Updates, select the plugin in the updates list, then click the button “Update”. It will be online on codecanyon in a few hours too .

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Question from banta67

4 direct author replies in this public CodeCanyon conversation.

7 messages4 author repliesBuyer threadSupport
CodeCanyon source
Customer banta67

Latest update issues: Summary displays nothing even when include in summary is selected. Auto update not working. Shows update is available. Clicking on "Check for Update does nothing" Clicking on View Details shows update to v 9.398 is available. Clicking on Install update now does nothing. The View Details section states: Requires WordPress Version: 9.300 or higher Therefore the warning is displayed: Warning: This plugin has not been marked as compatible with your version of WordPress. New Rich text field does not display anything. Just a blank on the step where rich text type was selected. Please allow to eliminate column of Quantity AND Price from Summary and emails. Thanks for your support

Author loopus

Hello, Did you try to go in menu Dashboard -> Updates ? Do you see it in the updates list ? If you want, contact me from the support tab giving me a temporary access, I will debug it. Thanks

Author loopus

To apply the update : go to menu Dashboard -> Updates , enable the plugin in the updates list, then click the button " Update ". The update 9.398 should fix these issues. There is already an option to hide the column of quantities. I note the request for the column of prices.

Customer banta67

Thanks! Update process worked. Summary now appears again. However, rich text field not appearing. I'm sending over access now! GREAT SUPPORT. REALLY QUICK RESPONSE A+++

Author loopus

Thanks :)

Customer banta67

Sent! :)

Author loopus

I replied (the rich text was simply empty) .

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Question from NoirDigital

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer NoirDigital

I am trying to replicate this quote builder as much as I can http://www.defencesecurity.co.uk/home/quote/step1/ Is this possible with this current quote builder?

Author loopus

Hello, I can't pass the first step of the mentioned form (invalid post code ...) . A form can give a unique price or a subscription as result (with or without payment), but not the two at same time .

Customer NoirDigital

try use m3 4EE

Author loopus

Thanks. Yes, you can reproduce the same structure. If you need help on a specific point, you can contact me from the support tab, sending me the export of your form. I will help you .

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Question from ioioiofilip

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer ioioiofilip

One more problem. I am using Salient theme and it's visual composer. I've added one of your forms but after the last step it shows your "loading" page and nothing happens. It only works if I don't integrate the form in the Salient theme. Any idea how I can fix this?

Customer ioioiofilip

Aaah, my bad, I missed an update. All is fine now. Does this plugin update with Envato Toolkit ?

Author loopus

Super :) It used far wp-updates service for automatic updates, but it is now closed. I'm going to study the envato toolkit .

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Question from jezray

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer jezray

Hi Guys, I am setting up your plugin for a company which has purchased it. Nice work on the plugin! Got one question though which I can't find the answer for. In regard to form fields, can other types of fields be added like drop downs, "add another line" for multiple line stuff - like Add Service (which would show 3 form elements side by side and have a + button on the right to Add Another Service (which would show a new line with 3 form elements and have a + button on the right? Do you have a page which outlines all the form elements which can be added in the current version? Thank you from Melbourne, Australia! Jeremy

Author loopus

Hello, 1. No, there is no such option currently, thanks for the idea. 2. Currently, an item can be a checkbox, textfield, textarea, dropdown, datepicker, file field, rich text or picture .

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Question from VortexGlobal

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer VortexGlobal

Hi, how can I use HTML tags in Content of the legal notice section. I want to put some "a" tags and tags, but it is not displaying it. Website url - http://vortexdemo.website/iphone-doctor/book-a-repair/

Author loopus

Hello, No, currently this field only accept text. I note the request for a html editor in the next update. If you want, you can directly insert your html code in the file includes/lfb-core.php . Search for this line : <div id="lfb_legalNoticeContent">' . nl2br($form->legalNoticeContent) . '</div> And replace it by : <div id="lfb_legalNoticeContent"> Your custom html code here </div>

Customer VortexGlobal

Thanks!

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Question from ioioiofilip

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer ioioiofilip

The text area field displays :$0 after the label name

Author loopus

Hello, Please contact me from the support tab, I will debug it .

Customer ioioiofilip

The text field has the same weird error sometimes

Author loopus

I think you enabled the option "Show price in title". Can you try to set the type of your item to "picture", disable the option "Show price in title", then set the wanted type ?

Customer ioioiofilip

i deleted and replaced the step and it's fixed now, can't replicate the bug

Author loopus

Ok, thanks for reporting !

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Question from christos100

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer christos100

Hello, After the new update, Images no longer save in the email both for admin and customer. only text is saving

Author loopus

Hello, Maybe you try to use use large pictures. Please simply use the "picture from url" option in the email editor. You can find the url of your pictures in the media library panel in WP. I replied your email .

Customer christos100

I already modified from the database myself. Thanks

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Question from jedlarosa

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer jedlarosa

Hello loopus, I have a suggestion please. Can you make it dynamically inserted the alt and the image description depending on whatever I input the text contents on the media library to make it more seo optimized please? This would be great in SEO for alt and description in the images please.

Author loopus

Hello, Noted, I will add it in the next update. Thank you !

Customer jedlarosa

Awesome!!! Thank you so much for your understanding!! :D

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Question from wadams7029

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer wadams7029

When my emails come, they do not have the selections my customers have made. All I get is their email address and the final price. Is this normal?

Author loopus

Hello, No. Please contact me from the support tab, telling me the url where I can see the form . I will debug it .

Author loopus

I received your message, thanks. I fixed the conflict. I wanted to reply to the email, but the address does not seem valid .

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Question from jmbullis

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePayments
CodeCanyon source
Customer jmbullis

Are payments and subscriptions via Stripe on your current road map? Or can we pass it through Gravity Forms & WooCommerce?

Author loopus

Hello, 1) Not natively for the moment. I note your request. 2) Yes, if you use WooCommerce or Gravity Form, you can use Stripe payment. Using Woocommerce feature, products are added to the cart at end of the form, then the customer uses the classical Woo commerce payment process (and the other plugins installed).

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Question from iustin

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer iustin

Hello, I receive a strange error when I try to import the sample form: An error occurred during the importation. Please verify that your server supports the ZipArchive php library Zip module is enable on my server Please help. Thanks

Author loopus

Hello, Can you check if the folder "tmp" of the plugin has rights on 0747 (using ftp software -> right click on the folder -> set permissions). If you need more help, you can contact me from the support tab .

Customer iustin

I changed the permissions and now I can upload the sample form. The problem now is that the form is empty without any default values or predefined steps

Author loopus

Strange, surely a conflict. Can you send me a temporary access to the backend ? I'm going to debug it .

Customer iustin

Please give me your email address

Author loopus

You can contact me directly from the support tab. I also replied to your message.

Customer iustin

I found the problem. I had to activate the permissions recursively on /tmp folder Now work perfect. Great plugin!!! 5 stars

Author loopus

Super :) Thank you very much !

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Question from jarpiento

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer jarpiento

Hi, I want to know how can I center the text descriptions for each stage, thanks

Author loopus

Hello, Please paste this rule in the "Custom CSS rules" field of your form (tab "Design") : #estimation_popup .lfb_stepDescription {text-align: center !important; float: none !important;}

Customer jarpiento

Thanks, one more thing, how can i separate the paragraphs in the descriptions?.

Author loopus

Using "<br>" sign in your text .

Customer jarpiento

thank you!

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Question from gzelasco

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer gzelasco

I Have a pre sale question: What I am looking to do is have the user select the image that best meets their circumstance. For Example; (Chair budget builder form) Select type of: Image of leg type 1 - Image of leg type 2 - Image of leg type 3 Stage2 Select type of: Image of back type 1 - Image of back type 2 - Image of back type 3 Stage 3, Stage 4, etc Result (based con selection) CHAIR IMAGE AND PRICE

Author loopus

Hello, No, sorry, currently result can't be a picture. Only a price. I note the idea .

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Question from AntwanFx

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer AntwanFx

Hello, I am getting the following error, when I installed your plugin. Parse error: syntax error, unexpected T_FUNCTION in /home/antwande/public_html/wp-content/plugins/WP_Estimation_Form/includes/lfb-core.php on line 1301 Please help me fix this.

Author loopus

Hello, You surely run PHP version inferior to 5.3 . Please simply paste this line at start of your .htaccess : SetEnv PHP_VER 5_4 Is it ok ?

Customer AntwanFx

HTA access didn't work, but I've updated it through cpannel ... it works now.

Author loopus

Super, thanks for reporting. I updated the FAQ .

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Question from jedlarosa

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
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Customer jedlarosa

On your sample that says MOBILE OR WEBSITE?. How to replicate the first step that when I click either of the two options. It will automatically go to the second step? Right now. On my sample, I still keep seing the NEXT STEP in my first step! How to remove the next step so it will automatically go to the second step please? This is so confusing. I need help please!

Author loopus

Hello, Simply give the same "group" name to your 2 items. Only one will be selectable, and the next step will be called automatically on selection.

Customer jedlarosa

Awesome thanks! Also what does conditioning is for? Is it when the conditions met. It will go to the final step? Because I tried it a while ago and put it on the first step. It immediately goes to the final step despite there is still step 2 and step 3?

Author loopus

A step is displayed only if all conditions of its link are filled. If there is no valid steps, the final step is called. If there are several valid links, the one selected is the one that contains most (filled) conditions. Maybe you should have a look on the tutorials to see how it works .

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Question from pbdeepak

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePayments
CodeCanyon source
Customer pbdeepak

Can i use woocommerce payment gateways like ccavenue with this ?

Author loopus

Hello, Yes, items are added to the cart at end of the form Then the purchase is normally done on your site with the plugins you want, as for all other orders.

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Question from excellentdan

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
CodeCanyon source
Customer excellentdan

Hello, just to thank you that the form worked perfectly well. You may find it at http://www.cutewriters.com

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Question from burovink

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer burovink

Hello, I don't want people to automatically go to the next step if they select an item. I want them to switch back and forth between options if they want to and let them go to the next step in their own pace. Is there a way for me to turn this off?

Author loopus

Hello, Simply don't use the same group name for your items. Automatic next step happens only if only one of the items is selectable (same group name) and quantities aren't used .

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Question from TheBasementAgency

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer TheBasementAgency

Hi! Searching on the web for a plagin for my new project I came across your plugin. I have seen the demos and other people using it and it is almost what I want. There is just one feature missing or not shown on the demo which I need badly. I want on each item to have extended description with images and text. for example if in one step the visitor have to choose the venue for his party, is it possible to have photos and text description of the venue? And if on the next step he must choose a music band is it possible to add video of this band? If those features are not supported by the plugin I could modify it. By your experience is this going to be a hard to do?

Author loopus

Hello, There is already a facultative option to add a text description under a product. You can use html code in this field to add a picture inside. I note the request, and will surely replace the textarea by a html editor in backend. You can't add a video directly in the form, but you can choose to open a specific url in a new tab when the user clicks the item.

Customer TheBasementAgency

Thank you for your reply I will purchase your plugin and start building my project.

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Question from beta713

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer beta713

My licence code does not seem to be working

Author loopus

Hello, Please contact me from the support tab, giving me a temporary access to the backend of the plugin, I will debug it .