Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from manu254

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer manu254

Presale Question: I love this plugin and I am considering buying it, Does the plugin have an input field which is also calculable, for example; Hours, say 2 hours will be $5, 3 hours $10. This should be based on the user input

Author loopus

Hello, Yes, there is an option named "Reductions on quantities" that allows you to do this .

Customer manu254

Thanks let me check it out.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from amiller671

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CodeCanyon source
Customer amiller671

Hi I love the plugin, I was just wondering if there could be an itemized list with the costs on the total page so you can see how it adds up. Basically a summarized list of all the options with additional costs to outline how the price became what it is? If it is possible could you please explain how to get this to work. Thanks!

Author loopus

Hello, There isn't option to add summary currently, I note the request. Thanks !

Customer amiller671

is this something you could customize for me for an additional cost? I would be happy to pay you as I really need this feature. If so please let me know what the next step would be and I would like to proceed. Thanks!

Author loopus

I'm not currently available as freelance, but you can easily find a dev for customizations here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=customize+wp+plugin

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aldus7

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer aldus7

hi, want to have the following calculation: product1(qty) + product2(qty) * option3(qty) please advise if possible or work around. eg, with gravity doing the last page calc for the first 2 options eg.. user selects items product1(qty) and product2(qty) then these 2 qty options are used by another field with a qty to do this cal which are quantities. 4+10 * 2 = 28

Author loopus

Hello, No, there is no option to do this, sorry. I will study this possibility .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ihttp

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer ihttp

hey Guys, Fantastic plugin - I'm looking to remove the steps pricing for the selections on the customer email only. Is this possible? I'd like to keep the final price, however remove the other pricing from the steps.

Author loopus

Hello, Sorry, it isn't possible currently to remove prices from the customer email. I note the request. Thanks

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from dekmak

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadWooCommercePaymentsPDF and email
CodeCanyon source
Customer dekmak

Hello, I like your plugin. It is exactly what I wanted. I have one pre-purchase question: I saw your video demo and I want to duplicate it. however, when the customer finish choosing all options can he checkout using woocommerce integration? Regards,

Author loopus

Hello, Yes, you can use Woo products as items, and choose to add the selection to the cart at end of the form .

Customer dekmak

Thank you, one last question. Can I predefine checkboxes and dropdown and based on the user option a price will update and checkout using paypal without woocommerce? Thanks

Author loopus

No, not currently. Admin choose to use paypal, Woocommerce or simple email from backend .

Customer dekmak

sorry didn't get your answer. are you saying that users cannot checkout unless they the admin have configured woocommerce?

Author loopus

The admin choose for each form if the form uses paypal, add the items to woo commerce cart, or simply send emails . You can't change this option directly from a checkbox in the form .

Customer dekmak

ok thanks mate. I will definitely give it a try.

Author loopus

Thanks :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from massound1966

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPayments
CodeCanyon source
Customer massound1966

Hi there, Is it possible to build a "marathon run event" register form with the payment by using this plugin? Thank you!

Author loopus

Hello, Yes, it should do the job. You can watch video preview and tutorials to understand how it works and what is possible with it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ktbgreat2

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer ktbgreat2

Hi there, Ive just bought this plugin and it looks great so far! Im just having trouble uploading an image in the picture option. For some reason, its not showing in the settings after I choose one. Any idea why? Thanks Katie

Author loopus

Hello, Maybe a conflict. Can you send me a temporary access to the backend of the plugin ? I will debug it . You can contact me from the support tab .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ubuyi5

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer ubuyi5

Hi, I just paid for your form, can you please try to develop these functions? 1. “Limit number input of characters/words” 2. “Text to appear after character/word counter” 3. “Conditional statements of an single item in a single step base on the option of previous steps” 4. "If the previous page's option chose 2, and show the next page twice. 3 then show 3 times, etc." 5. "Crop photos into a fixed ratio when customers uploaded their photos" I sell name badges, staff ID cards and desk / wall plates. I need these functions, please...

Author loopus

Hello, If you need a freelance to customize your version, please have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=customization+plugin I note your requests, and whether other customers request the same thing, I might add these features.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from RadCon

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer RadCon

Bonjour Charly, Nous sommes en train de préparer un processus de commande pour des articles spinnés. Tout se passe bien jusqu'à l'étape où nous devons appliquer des pourcentages : http://i.imgur.com/vOC1X7n.jpg - comme vous pouvez le voir, le tarif calculé d'après les précédentes étapes apparait en haut. Les pourcentages également. Pourtant, lorsqu'on clique sur l'une des options, il bascule sur le coût final sans appliquer le pourcentage indiqué à côté de l'option. Qu'avons-nous oublié ou mal fait ? Aussi, je me demandais : y a-t-il possibilité d'indiquer un choix à faire entre 3 options, en sachant qu'on ne peut pas en choisir 2 en même temps ? Puis-je avoir en premier un choix à faire entre 3 options puis au-dessous, une option complémentaire aux 3 précédentes ? Merci par avance, j'espère que vous avez beau temps dans le BAB :-) Amicalement, Florence.

Author loopus

Bonjour, Pouvez-vous m'envoyer l'url du formulaire, depuis l'onglet Support ? Merci pour la suggestion des boutons, j'aime bien l'idée, je prends note . :)

Customer RadCon

Je ne vois aucun onglet support, il se trouve où exactement ?

Author loopus

Ici : http://codecanyon.net/item/wp-estimation-payment-forms-builder/7818230/support

Customer RadCon

Ah OK, je cherchais dans l'interface du plugin, au niveau du back-end, au temps pour moi.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from RadCon

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer RadCon

Charly, j'ai une suggestion également. Nous allons l'implémenter nous-même mais cela pourrait être utile à d'autres si par cas cette fonction n'est pas encore implémentée dans le plugin. Ici : http://i.imgur.com/r5XK3go.jpg nous avons créé un champ dont l'utilisateur peut modifier la valeur par incréments de 100, en cliquant sur les boutons + et -. Chaque centaine augmente alors le prix final, sur lequel on peut appliquer une dégressivité si on le souhaite (cette fonction est déjà présente sur votre plugin).

Author loopus

Entendu, je note cette suggestion, merci .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from yourdesignplanner

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationBooking
CodeCanyon source
Customer yourdesignplanner

Hi i have successfully added a gravity form in the final step of my form. However the form seems cut off. Is there anyway to fix this bug? here is the link: http://oceanapplianceservice.com/index.php/schedule-service-appointment/ Please advise.

Author loopus

Hello, You need to create 2 specific fields in your gravity form, they seem missing . Please follow the instructions in the documentation.

Customer yourdesignplanner

Thanks for the fast response. I have added the 2 fields paragraph text and number, however nothing has changed. I even change the widht from medium to large and nothing. Also the custom CSS field is located in the appearance tab not the advanced tab. Perhaps there is a miscommunication on that.

Author loopus

Your form doesn't seem correctly integrated . Please contact me from the support tab, telling me the Gravity Form version used , I'll check it tomorrow. Otherwise, given the type of fields used, maybe you could create the fields of the last step directly from the backend of the plugin, without gravity.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from acastro2

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer acastro2

Hi I had a excel form to calculate some cash flow so I need to know if can translate the excel form to this one? my formulas are pretty simple (=E15*12, =D13+D15+D14+D16+D18, =D17-D20, =D21*100/C12) thank you

Author loopus

Hello, No sorry, this plugin doesn't work as excel calculations .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ubuyi5

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
CodeCanyon source
Customer ubuyi5

del

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rowtham

0 direct author replies in this public CodeCanyon conversation.

2 messages0 author repliesCustomization
CodeCanyon source
Customer rowtham

I can't override your css style sheet with custom styles (specifically the stepTitle class that has a font-size of 30px, but a line-height of 66px). The static codes, as they are, are overriding the custom codes.

Customer rowtham

Oops. Sorry for being so lame. User error.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Tweeg

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer Tweeg

hello, I need to add a facebook like/share button at the end of the final step. How to do this ? thank you!

Author loopus

Hello, There isn't currently option to do it, but I note the suggestion. You can manually edit the final step editing the file includes/lfb-core.php (lines 764 to 855) .

Customer Tweeg

hello, thanks for quick response. I tryied to edit but looks a little bit complicated. Tell me exactly where to add "div code", which line and if i need to modify something.

Author loopus

Add your div at line 825 (on the last version), just before the line if ($form->use_paypal) {

Customer Tweeg

hello, i get same result, a blank page. Any other way ? And one more q: Email can be send to more than one address ? thanks!

Author loopus

1) Can you contact me from the support tab, telling me the div to insert ? 2) Yes, you can use commas .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ultimateuser

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer ultimateuser

Hi, I'd like to show [total_price] at the last step AFTER the user has submitted their email. How do I do this? Thanks!

Author loopus

Hello, Sorry, there isn't option to do this currently. Email is asked on the last step .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ubuyi5

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer ubuyi5

Can you add these functions? "Limit number input of characters/words" "Text to appear after character/word counter" "Conditional statements of an single item in a single step base on the option of previous steps"

Author loopus

Hello, I note your suggestion, and will see if other customers request it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pureplumbing

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer pureplumbing

The demo for WP http://codecanyon.net/item/wp-estimation-payment-forms-builder/full_screen_preview/7818230 The final step add to my cart button does not work.

Author loopus

Hello, Thanks. It is a problem on my server, I'm going to fix it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ihttp

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer ihttp

Hey Quick question before i purchase this. I'm looking to have the following simple steps. 1 - type of item (set price for 4 different items) as an example point 1 being £4000 2 - number of items (as an example 1= £200, 5 = £1000 As an example, step 1 would be £4k then step 2 would have a quantity of 5 = £1k so final price would be 5K. How would i work this out, checked the demo and cannot work it out.

Author loopus

Hello, Yes, it is possible. You can freely manage forms, steps, items and links between steps .

Customer ihttp

do you have some documentation on this as i've not been able to find it.

Author loopus

Yes, but for support requests, please contact me from your buyer account.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Masterful86

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesPayments
CodeCanyon source
Customer Masterful86

Hey Loopus, the plugin looks fantastic! I see 3rd-eye mentioned a deposit feature that you said you might be adding to this plugin. Was just wondering if this deposit feature had been added yet, be it a fixed figure deposit of ideally a set % of the total project cost. Many thanks for your reply

Author loopus

Hello, I'm working on the next update, and will add an option to allow the user to pay a % of the final price only.

Customer Masterful86

Thanks for the reply, I'm not pestering or anything but do you have a rough timeline for the next update. Many thanks

Author loopus

I sent it to Envato it one hour ago :) It will be online in a few hours. I added a new option, allowing to define a percentage for paypal payments. Using it, only this percentage of the total price of the order will be paid on paypal.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from compasscode

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CodeCanyon source
Customer compasscode

Can the end user upload images? If not, can an image uploader be built in quickly? Thanks!

Author loopus

Hello, Currently, the only way to use file fields is to assign a Gravity form to the last step. I note the request for a new file field type in other steps .

Customer compasscode

Ok great. So I can get gravity forms and embed in the last step for image uploading. That should work fine. Thanks.

Author loopus

Yes :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from paple

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer paple

How to had à price in a select field ?

Author loopus

Hello, Select fiels are made for information only, like textfields. You need to use picture or checkbox item to apply a price .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from buckles

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
CodeCanyon source
Customer buckles

Your woocommerce demo isn't working. It stops after it reaches wall. I would like to see how this plugin works with woocommerce before I purchase it.

Author loopus

Hello, Can you try again ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jarpiento

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer jarpiento

exist the possiblelity of translate to other languaje?

Author loopus

Hello, Yes, you can fully translate the plugin using the .po file, or WPML .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wpreads

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer wpreads

How to automatically update this plugin ?

Author loopus

Hello, When there is an automatic update available, you see a message in the "plugins" page, on the row of the plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from koronz

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
CodeCanyon source
Customer koronz

Hi Pre-Sales question When i used the woocommerce example it doesnt add it to the card in the end ? Regards Hamdi

Author loopus

Hello, Sorry, sometimes, my demo server has slowdowns. It seems ok for me now . Yes, after the form submission, selected products are added to the cart, and the user is redirected to the cart page (admin can freely customize the redirection) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from TonnyP

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPaymentsBookingPDF and email
CodeCanyon source
Customer TonnyP

Hi This is a Pre-Sales question Can WP-estimation-payment-forms-builder handle a skitravel agency who will sell ski holidays on a weekly basis, as in "Week 2" or "Week 7" as a product? You can see this page here: http://www.danski.dk/ where you can: 1. choose a product - hole week/miniWeek 2. choose a date - (this well end with showing weeks) 3. choose transportation 5. choose Number of apartments / rooms? 6. choose how many children and adults in each apartment 7. price management regarding extra items to Children or Adults Everything are price-controlled, ex 2 adults and 1 child, 1 price for two adults and a prize for the child. Additional they choose the 8-day ski passes with a price for the two adults and a different price for the child. Transport, here they can choose between bus or plane and prices change again depending on whether it is children or adults. Basically it sells ski holidays, or just apartments. You end up with a booking of the holiday or apartment, receive a pre-booking mail and when the agency has final booked the holiday or apartment you get a new order confirmation mail and the money get paid. Is there a search form where its possible to choose a week number and/or apartments? to see availability Do you think that would be possible? Looking forward to hearing from you. Tonny Pettersson

Author loopus

Hello, No, sorry, there isn't feature to manage available weeks and apartments .

Customer TonnyP

Ok, but you can book / prise estimate a family trip, ex 2 dults + 1 child with with different prices for adults and children with a final total? which can be send by email to the agency... right?

Author loopus

Yes :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from miklavcic_marketing

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer miklavcic_marketing

Hey, this form is absolutely great. Thanks. Got 1 problem and 2 wishes: 1. Form is aligned left, should be center: http://vezava-diplomskih.pancopy.si/cena-vezave-diplomske-naloge/ -- 2. Interested in file upload, 3. The sum multiplication would be great.

Author loopus

Hello, Thanks :) 1. There is a css rule in your theme adding left alignment to "p" tags . Please add this rule to the "Custom CSS" field of your form (in "Design" tab) : #estimation_popup p { text-align: center; } 2. Ok, I note the request , thanks 3. You can multiply the total by a percentage using the "x" operator on an item.

Customer miklavcic_marketing

Thank you, works perfectly.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from miopr

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadPayments
CodeCanyon source
Customer miopr

The plugin is a great but I don't see a way to show a summary at the end before paying. This would give the user a chance to fix errors make the correct payment. For now I'll just use without Paypal. Great plugin though!

Author loopus

Hello, Thanks, I note your request for a summary at end.

Customer miopr

Thanks.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Ghostednet

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer Ghostednet

requesting refund due to unsolicited changing of terms AFTER sales author not responsible that is understood but a scam is a scam and i am not down for it. sad to lose the products from this awesome developer and hope to someday find them outside of this anti buyer marketplace. support when needed was best encountered

Author loopus

:( I don't know what to reply exactly. As you know, I did not choose (as other authors) this change on Envato marketplaces (http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/). I do my best to help my customers and answer their questions. I understand your reaction, but for my part, I like Envato, customers, authors, staff, and will continue to sell my creations here . I am currently working on a virtual city dedicated to this community, to strengthen the links between its members. That said, I do not intend to stop helping my clients after a given period. If you have a problem, I'm here. If there is a bug, I will correct it, doing an update, and if there is a conflict, I will help you to solve it. Thank you for mentioning your satisfaction on the received support. I hope one day you will come back on this marketplace.

Author loopus

Sorry, the link was broken . Here it is, so that other users can understand what we are talking about : http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hahmmed

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
CodeCanyon source
Customer hahmmed

Hi I have 2 pre-purchase question. Its possible to make this type order form? - http://control.20dollarbanners.com/order# And your plugin support 2checkout? Thanks

Author loopus

Hello, No sorry, there isn't file upload currently (I think I will add it), and payment works with paypal .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from enroutemedia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePayments
CodeCanyon source
Customer enroutemedia

Hello, thinking about purchasing. Any examples of the paypal option? My theme is not woocommerce supported. I want to ensure the plugin is compatible with my theme. Thanks!

Author loopus

HEllo, There is a demo using paypal : http://www.loopus-plugins.com/demo-form/

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tiagocaus

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer tiagocaus

I received an email stating you have a new update. How can I update my version?You have a step by step?

Author loopus

Hello, There are 2 solution to apply the update : The simplest way is to replace the plugin files using ftp Or do an export of your forms (button "export"), uninstall the plugin, install the new version, then import the forms .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lalomarquez

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer lalomarquez

Excuse me, you said: "since the version 9.1 you can directly apply automatic updates from the plugins menu of WP..." How does that work? Also, in the plugins admin area, I have to click the buttons more than once to get them to respond, like the edit this form button for example. An also, the progress bar animation is always in a loop mode going and going without stop instead of just moving step by step from left to right until it gets to the end of the form. You told me to add this CSS code: #estimation_popup .progress-bar {-webkit-animation:none; -moz-animation: none; } But then the bar just sits there in the left corner without moving at all. There was a problem with some of the "next step" buttons that weren't appearing, I see you fixed that in this version. Thank you. Do you think you can help me with the other stuff I mentioned? My Web site is here

Author loopus

Hello, 1. When there is an automatic update, you see it on this panel, with a link to apply the update. 2. Strange . Please send me a temporary access to the backend and I will debug it . 3. The progress bar seems to work correctly. If you want to advance by step instead of total price, simply set the option "Progress bar shows" to "steps" .

Customer lalomarquez

Thank you for your reply! 1. That's weird, there wasn't a link to apply the update, I had to manually update from 9.2.1 to 9.2.3, I wish I had taken a shot then :-/ 2. Thank you! where can I send you the credentials? 3. I tried it both ways, "price" and "steps". You mean you can't see the progress bar moving in a loop? I shot a video with my phone using "steps": https://www.youtube.com/watch?v=qD4C9mJMxwk

Author loopus

1. I will check the automatic updates, you should see it . 2. You can contact me from the support tab : http://codecanyon.net/item/wp-estimation-payment-forms-builder/7818230/support 3. No, I didn't see this bug on your page (on chrome) . I'm going to do more tests to find the conflict you have. I wait your email, thanks .

Customer lalomarquez

Thank you, I sent you an email.

Customer lalomarquez

Just a reminder that I sent you an email 5 hours ago, maybe it went to your spam folder?

Author loopus

Yes, I replied. Sorry for the delay, it was night here .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from nmw1005

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author repliesWooCommerce
CodeCanyon source
Customer nmw1005

BUPKUS when it comes to Variable Products in WooCommerce. While Loopus has worked with me since May 2015, I have yet to be able to use this plugin with WooCommerce variable products. Complete export of products sent August 2015 for troubleshooting, and have yet to hear back since. I keep updating the plugin every time it's released, but still doesn't work. Beautiful if you have simple products; don't bother if you use product variations.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from minimal_works

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer minimal_works

hi Loopus, regarding update: is it still necessary to export and re-import the data ?

Author loopus

Hello, No, since the version 9.1, you can directly apply automatic updates from the "plugins" menu of WP . You can also directly replace the files of the plugin using ftp, without reimporting data .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from FrankdenHeijer

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer FrankdenHeijer

Hi, I have bought this great plugin for my website. However, the plugin does not work correctly, it seems. When I add the shortcode for a form in one of my pages the page does not display correctly anymore. My sites logo disappears and the new added form does not even show up at all. I am using Visual Composer to edit my pages, probably it has something to do with it. Is this a known issue? Can you help me with it? Kind regards, Frank

Author loopus

Hello, It should work correctly with VC. Did you add the shortcode to Visual Composer (VC menu -> My shortcodes) ? If yes, please contact me from the support tab, giving me the website url, I will debug it .

Customer FrankdenHeijer

Hello, Thank you for your quick response. I hadn't add it to "my shortcodes". This solved my issue. Thanks a lot!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rgb2x0

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer thread
CodeCanyon source
Customer rgb2x0

Nice UX BUT the input are not sanitized, for example when adding text input in the final step, this can be used to XSS attack. Plus, would it be possible to show the final price after the final step is completed ?

Author loopus

Hello, Thanks for reporting. I'm going to update it immediately .

Author loopus

Done, update sent to envato and as automatic update . For the final price, no, there isn't option to do this currently. I note your request .

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Question from deanjon

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
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Customer deanjon

if the prefix is set at cc00 would it pass onto cc0100 after 100 registrations ? or revert back to cc00 ? i wish to know if you enter a number after prefix it will sequentially take numeric format into account and go up

Author loopus

Hello, The prefix isn't modified. The number after the prefix increases with each use of the form.

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Question from deanjon

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2 messages1 author repliesBuyer threadPDF and email
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Customer deanjon

hi what is the code to enter logo at top of form intro ? please give me full url string example so i can copy and paste and replace with image url thanks

Author loopus

Hello, Please, can you group your questions on the same post or email ? I just replied to 2 different emails of you, and find 3 other questions here. Please use the "Reply" button instead of creating a new comment for each question . Currently, there isn't option to add logo in introduction, sorry.

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Question from deanjon

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2 messages1 author repliesBuyer threadPDF and email
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Customer deanjon

hi, how do you enter more than one admin email address inside the email form settings section ? Do you put comma thanks

Author loopus

Hello, Yes, you need to separate emails with comma, in the "admin email" field of the form .

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Question from So29

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportLicensing
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Customer So29

Hi, congratulations for this forms builder. I created my form on localhost Wordpress. I exported the data file and have disabled the extension.   Now I want to import the file export_estimation_form.zip but I can not activate my license on the online site. Can you help me ? Thanks

Author loopus

Hello, Of course. Please contact me from the support tab, giving me a temporary access to the plugin backend, I will debug it.

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Question from TimmThaler

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer TimmThaler

Hello Loopus, can you please provide more then one demo-form. My experience is, that demo content makes it much easier to understand and get familiar with a plugin. And are there any resources/documentation beside the video? Many thanks!

Author loopus

Hello, I note your request for another demos . You can find a great tutorial here : http://marketblog.envato.com/tips/cost-estimation-payment-form-wordpress/ , and the documentation in the package . I you need more information or help, you can contact me from the support tab . Thanks .

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Question from TimmThaler

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2 messages1 author repliesBuyer thread
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Customer TimmThaler

Is it possible to multiply the summ, when an item is chosen in a later stage? In example, I want to offer App building to the clients. Then I want them to select the features first and at the end the device. As some of the features use the same core (iPhone App, iPad App, Universal App), I want to calculate an extra percentage. Is there a trick to do so? Thanks

Author loopus

Hello, You can multiply the total using the operator "x" in item settings, but the calculation is done when this item is selected, it can't apply its operation later .

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Question from themetom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
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Customer themetom

Hi Loopus, i have some issue with datepicker, showing in footer of page in any case. How i can do to solve this? Now for convenience i have installed previous version. Thanks in advance.

Author loopus

Hello, Simply add this css rule in the "Custom CSS" field of your form (Design tab) : body>#ui-datepicker-div { display : none; }

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Question from deanjon

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2 messages1 author repliesBuyer threadPDF and email
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Customer deanjon

hi please can you send me some screenshots of the customer confirmation email and also does the admin and other emails you choose see a copy ? Also does the field information get saved on the email and on a database inside wordpress or just recorded on the email notifications? I look forward to your reply.

Author loopus

Hello, There is an example of email : http://loopus-plugins.com/screen_emailEstimation.jpg . Admin's and customer's email templates are freely editable from backend . All orders are sent by email and stored in the database. You can recover all orders from backend .

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Question from hg98

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
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Customer hg98

I can't install the plugin ... uploaded via Ftp but still can't see it in WP plugins ... help.

Author loopus

Hello, Are you sure you are uploading the good file ? When you download the zip package from codecanyon, you need to open it to find the plugin file and the documentation .

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Question from heyckel

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2 messages1 author repliesBuyer thread
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Customer heyckel

hello i have the version 8.9.2 how to update to the new version ? methods plz ?

Author loopus

Hello, The data of old versions isn't compatible with the new visual system . You can use the version you can find in the "Previous Version" folder of the package. If you want to use the new system, you need to create new forms . Sorry for this. Now, there is automatic updates system, and data will still compatible with next updates .

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Question from wvdploeg

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2 messages1 author repliesBuyer thread
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Customer wvdploeg

As far as seen now, a very nice plugin... only it makes a major mess of combined fields (like address, name etc) on gravityforms. Some better styling of those fields would be nice.

Author loopus

Hello, Thanks :) I note the suggestion for Gravity fields.

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Question from wvdploeg

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2 messages1 author repliesBuyer threadSupport
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Customer wvdploeg

It looks great when designing and testing the forms, but when I actually want to use a shortcode, it does not work. It should be at http://shop.wordxpression.com/website-offerte

Author loopus

Hello, Please contact me from the support tab, giving me the form page url, I will debug it .

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Question from Soweic

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
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Customer Soweic

I got stuck at loading when create step. Any help plz? Also clicking add a New Form returns nothing.

Author loopus

Hello, Maybe a js conflict. Please send me a temporary access to the backend of the plugin, I will debug it . You can contact me from the support tab .

Customer Soweic

Just sent you the detail. Thank you in advance.

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Question from cinga

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadPDF and email
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Customer cinga

Hi, Great plugin. I'm searching for a solution to change the sender name or the email (it's actualy set to "wordpress") Thanks

Author loopus

Hello, Some themes replace the sender by an address @wordpress.. . Simply install this plugin to fix it : https://wordpress.org/plugins/wp-simple-mail-sender/

Customer cinga

Ok, it works :) Thanks !

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Question from tonylstewart

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2 messages1 author repliesSupport
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Customer tonylstewart

Hello, Nice plugin! I have two questions... Where do I go to make sure the output variable in the circle is rounded to no decimal places? If you can just point me to file, I can figure it out from there. Also I'm trying to push the variables from the last step to a CRM, what's an easy way to do this? Or more specifically, how do I capture those last variables?

Author loopus

Hello, For help and support requests, please contact me from your buyer account . You can also contact me directly from the support tab. Thanks .

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Question from christos100

4 direct author replies in this public CodeCanyon conversation.

10 messages4 author repliesBuyer threadSupportPDF and email
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Customer christos100

Am still on the very old version, Its going to take so much time to start all over again. I was able to import from them old version but when i try to open the forms it only flashes and closes back.

Author loopus

Hello, Can you contact me from the support tab, sending me a temporary access to the backend of the plugin ? I will debug it .

Customer christos100

Ok i have done that.

Customer christos100

Why is it that on this new version, after selecting item it skips to the next step without allowing me to select quantity.

Author loopus

Hello, The items of the step have the same group name ? Please send me the url by email, I will check your form .

Customer christos100

Yes, I have changed it now to be different. Thanks

Customer christos100

one quick question, what do i do to enable user to be able to select only just one item and not multiple before going to the next step.

Author loopus

Using the same group name for all items of the step. Only one will be selectable. I found and fixed the issue with quantities using the same group name. I did an update and sent it to you by email .

Customer christos100

i got the emails, but i can still find a bug, introduction comes up even when its disabled

Author loopus

I wait your answer to my email, I need to see the form to fix your bug.

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Question from infastocawn

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomizationBooking
CodeCanyon source
Customer infastocawn

Hello, There seems to be a bug that is showing a calendar at the bottom of my page. Only on inside pages, not on the main page. Do you know why this is happening? For example: http://cleaningmaidshouston.com/cleaning-services-in-houston-tx/apartment-cleaning-services/ Thank you.

Author loopus

Hello, It seems to be a conflict with the calendar used by the theme. You can hide it adding this rule to the "Custom CSS" field of the form (Design tab) : body>#ui-datepicker-div { display : none; }

Customer infastocawn

As always, you provide awesome customer support. Thank buddy!

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Question from FramSteget

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5 messages2 author replies
CodeCanyon source
Customer FramSteget

In the demo: After clicking "Add to my cart" nothing happens. I'm thinking of buying this plugin.

Author loopus

Hello, Thanks for reporting, it should be ok now .

Customer FramSteget

Still not working. I have tried with IE and Chrome.

Author loopus

Strange, it works for me, but my server has some slowdowns today, I keep an eye on it. Maybe you can try from this direct link : http://www.wordpress-estimation-form.com/_shop/ , or try later . After clicking on the "Add to cart" button, the user is redirected to the cart page (admin can freely customize the redirection url), where he see the products he selected in the form .

Customer FramSteget

Thanks. I'll try later and see if it works.

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Question from infastocawn

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer infastocawn

I have just upgraded to the latest version and my form (on which I had spent hours creating) has dissappeared! How do I get it back? It was wroking fine 5 minutes ago and now it's gone. Help please!

Author loopus

Hello, Did you replace the files of the plugin using ftp, or did you use automatic updates ? If you uninstalled the plugin, you need to export your forms before. I created an import/export tool to do backups of your data .

Customer infastocawn

I used wordpress to upgrade the files. Did not unisntall it.

Author loopus

Please can you contact me from the support tab, giving me a temporary access to the backend of the plugin ? I will check if there is a bug, and if I can recover the forms (updates don't remove existing data) .

Customer infastocawn

You are awesome! Thank you very much for taking the time to fix my dumb mistake. You are an excellent seller and I recommend your product to everyone.

Author loopus

Thank you very much :)

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Question from infastocawn

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPayments
CodeCanyon source
Customer infastocawn

Hello, is it possible to add tax to the last step? And if so, how do you do it? Thank you very much!

Author loopus

Hello, Currently, there isn't feature to add tax, I note the request, thanks .

Customer infastocawn

I have figured it out. If people pay on paypal, you can add taxes on paypal. Thanks

Author loopus

Thanks for sharing the tip !

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Question from mikemili444

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadWooCommercePaymentsPDF and email
CodeCanyon source
Customer mikemili444

Hi there, I'm looking for a quotation system just like yours. Love the UI. Quick question before I purchase: 1. Is there an option to set it up so that the e-mail gets sent out to the customer/visitor with pricing? I'd like them to know the pricing when they receive the e-mail, not before. 2. In that e-mail, is there an option to put a link/button of "But Now" and it integrates with WooCommerce so it goes to the checkout for that/those items? Thank you very much. Once those confirmed I will be purchasing your item. Great work!

Author loopus

Hello, 1. Yes, you can hide the price in thhe form, and choose to send an email to the customer (with price) . 2. No, but if you use WooCommerce, you can choose to add the products to the cart when the form is finished . Thanks :)

Customer mikemili444

Thank you for the quick answer. Is there a chance that you are planning to incorporate #2 in some future updates? Thank you.

Author loopus

I note the request, and will add it if other customers ask it too . Thank you .

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Question from ioioiofilip

4 direct author replies in this public CodeCanyon conversation.

10 messages4 author repliesBuyer threadCustomization
CodeCanyon source
Customer ioioiofilip

Hello, great looking plugin. One thing that would be really helpful would be a way to separate things in a single step like a horizontal line or a title on the left side of a row. I have different categories for checkboxes and wouldn't want to overcrowd the form with steps for each one. One of the best plugins on here.

Customer ioioiofilip

Or a way to add category rows/columns

Author loopus

Hello, Thank you :) Yes, the original idea is to cut the form in small steps, to make it more fun and attractive for the user. But I note the suggestion for "categories" into steps . Thanks !

Customer ioioiofilip

Till then, is there a custom css so i can make the checkbox column wrapper width smaller? I want to have a maximum of 6 checkboxes per row so I need to tighten the wrapper. Thanks.

Customer ioioiofilip

Is there a way to place an area text field for input descriptions? not just 1 line text field.

Author loopus

1) You can use this css rule to reduce padding of columns: #estimation_popup .genContent .col-md-2 { padding: 2px !important ; } 2) You need to add this to assets/lfb_admin.css : #lfb_bootstraped.lfb_bootstraped #lfb_itemTabGeneral textarea { height: 110px; } #lfb_bootstraped.lfb_bootstraped #lfb_itemTabGeneral label { vertical-align: top; }

Customer ioioiofilip

Thanks for the reply. the second part about the text area doesn't seem to change anything. I added the code to assets/css/lfb_admin.css. It is important to add a textarea field because because I need input from customers.

Author loopus

The second css rule is to change the height of the "description" textarea field in backend .

Customer ioioiofilip

Bummer. Is there any chance you'll add 'textarea' for steps then? I won't be able to use the plugin since I need a 'company service description' textarea, one of the most important step in the form.

Author loopus

You can freely create textareas on the last step .

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Question from lalomarquez

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer lalomarquez

Hi Loopus, why do you think my progress bar is looping non-stop? Please check it out: http://lalomarquez.com/cotizar/

Author loopus

Hello, Because there is a css rule on all progressbar, in the theme styles. Please add this to the "Custom CSS" field of your form (in "Design" tab) to fix it: #estimation_popup .progress-bar {-webkit-animation:none; -moz-animation: none; }

Customer lalomarquez

Thank you for your reply! I don't think I have a "Custom CSS" field in the "Design" tab of my form. I think I have an older version (9.1.2) because there are only 4 fields there: "Main color", "Secondary color", "Texts color" and "Pictures size". I'll try to update it and I'll get back to you with the results, thank you!

Customer lalomarquez

I just upload the new version 9.2.1 and added the custom CSS, but the progress bar doesn't work like the one in your demo, it just moves a couple of pixels and doesn't go all the way to the end of the line. Also, now some of the "Next" buttons disappeared. The settings for "Selection Required" for those steps are set to "No", but I don't see any next button, and one have to click on one of the choices to continue without the button, even if they don't want that option. What do you think is going on?

Author loopus

1) You can set a "Maximum" price" in your form settings (the progress bar will be full when the price is equal or superior to this value . 2. After the requests of customers, when all the items of the same step using the same group (only one is clickable), the "next step" button no longer appears : the next step is launched when the user clicks one items (simpler).

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Question from johnpurser

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer johnpurser

Wow, this is one of the best looking form builders out there. Great price and value! Thanks Loopus!

Author loopus

Thank you very much :)

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Question from Luisantoniogarza

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2 messages1 author repliesBuyer threadSupport
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Customer Luisantoniogarza

hello, when the plugin is active the theme of my page is unconfigures, can u help me?

Author loopus

Hello, I replied to your 2nd post .

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Question from Luisantoniogarza

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2 messages1 author repliesBuyer threadSupport
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Customer Luisantoniogarza

hello, when the plugin is active the theme of my page is unconfigures, can u help me?

Author loopus

Hello, Yes, simply contact me from the support tab, giving me the url where I can see the form .

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Question from macdesoza

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4 messages2 author repliesBuyer thread
CodeCanyon source
Customer macdesoza

Hi, Really good product. I go through your demo but can you please let me know can we first ask user for his budget and and then progress show according to his budget and progress bar price will show how much budget is remaining. Please inform me. Thanks.

Author loopus

Hello, No, sorry, there isn't option for this . Thanks

Customer macdesoza

Is there any provision for customization from your end?

Author loopus

Sorry, I'm not currently available as freelancer. But you can easily find good devs for customization here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=customize+wp+plugin If your developper needs technical information, don't hesitate to contact me .

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Question from ak_999

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2 messages1 author repliesBuyer thread
CodeCanyon source
Customer ak_999

Great updates! Thank you for date picker! 5 stars! I found an other thing to improve. Type "Select field" does`t work correctly. Actually "Is required ?" does`t work. You can easily go to next step without picking any option from the field.

Author loopus

Hello, Thanks :) The dropdown always show a value by default , that's why "is required" condition is always filled. I note the request for a blank value by default. Thanks !

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Question from superwpheroes

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer superwpheroes

Hello loopus! Really cool product. i see some feature requests are on the way. Can you please let me know i logged users can save their progress yet. Also, a very very cool thing to have... is there any way to integrate it with a plugin that lists themeforest themes...so that a user may choose a theme as part of a step? or can it have this option, as a standard step? For example, a user can usualy choos from 3 things... provide design, do design, or choose a theme, and if he chooses to select a theme, show a carousell of themes form themeforest, maybe grouped by categories, or having some filters. Would be really great to have. Thank you!

Author loopus

Hello, Thanks :) 1. No, there isn't option to save the progress of registered users yet . I note this second request for this option, thanks. 2. To do this, you will need to do a customization of the code . You can do it using the envato api, and adding envato products directly in the "wpefc_items" table in db. If you need a freelancer for customizations, you should have a look here : http://studio.envato.com/search?utf8=%E2%9C%93&search[query]=plugin+wordpress+customization

Customer superwpheroes

Got it, thanks! Will buy the plugin as soon as I convert my website to WP. We're a wordpress development company, so we can handle it if it's not a feature. Thank you for the wpefc_items tip. Cheers!

Author loopus

Super, thanks !

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Question from tinavive

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3 messages2 author repliesBuyer thread
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Customer tinavive

Hi how do i have a calender picker for the user to select date. Thanks

Author loopus

Hello, There isn't datepicker currently, I note the request. But if you use Gravity Form, you can use datepickers on last step.

Author loopus

Hello, I added datepickers in the last update .

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Question from matts3008

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3 messages2 author repliesBuyer threadSupport
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Customer matts3008

"So, because touch devices don’t have the “hover”, and since the items on your plugin have a:hover tooltips, we will need to tap 2 times to select an item. This is not obvious for users, because when they first tap they will see the tooltip and they think that the item is selected." Has this been fixed, because I downloaded the most recent version and IOS users still have to double click due to the :hover. Only IOS as Android you don't. This even happens in chrome browser on IOS, so obviously an OS issue. I had seen you stated it would be fixed in next release 7 months ago. I do see this solution and tried implementing it to bootstrap-switch.js on line 162 but running into some other issues and haven't really had to the time to look into your coding of this plugin. Can you provide quick solution until fix in next release as we are losing sales daily because of this issue? Maybe a JS line that would exclude IOS devices?

Author loopus

Hello, Please contact me from the support tab, giving me your form url, I will try to help you .

Author loopus

It is a iOS issue. I just added a js fix to prevent it . I sent the update to envato and as automatic update .

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Question from carpediem17

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
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Customer carpediem17

Hello, please help. I am trying to modify the code in order to be able to add html inside the step title. i have managed to convert the input text to textarea, but still seems that only 160 characters allowed as the step title. please help me to modify it in order to allow more characters, or to add additional field called "step description" where i can add more info about the specific step. Thank you.

Author loopus

Hello, Simply replace the line 64 of the file "./estimation-form.php" by : title TEXT NOT NULL, Then uninstall/reinstall it to update the database.

Customer carpediem17

i have changed the line and now it looks like that: $sql = "CREATE TABLE $db_table_name ( id mediumint(9) NOT NULL AUTO_INCREMENT, title TEXT NOT NULL, errorMessage VARCHAR(240) NOT NULL, intro_enabled BOOL, I copied the modified plugin localy, then deleted it from wordpress, and copied again the one from local, also i have turned on and off the plugin, but the effec doesnt seem to take place. what do you mean my "uninstall/reinstall" ?

Author loopus

You need to uninstall the plugin from the "plugins" page, on wp backend .

Customer carpediem17

I did all you asked, even lost my saved forms in the process, but the still cant add longer title, when i add more then 160 characters and save, it doesnt change the title.

Author loopus

To change the tables in the database, after editing the code, you need to fully uninstall/reinstall the plugin to update the tables. Customization isn't a part of support, and I don't know what you modified in the code. But if you want, send me a temporary access to your customized version backend, I will try to help you . You can contact me from the support tab .

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Question from lisa1984c

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer lisa1984c

Hello, i have a problem. The form function but i don’t receive the email that confirm the order. Can you tell me why? The link is http://www.viaggiareinsalento.com/fai-da-te/. Help me … Please

Author loopus

Hello, The plugin simply uses the callsical wp_mail() function. Can you send me a temporary access to the plugin backend, to check it ? You can contact me from the support tab .

Customer lisa1984c

i send to you information for contact mail. Thanks

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Question from portacreative

4 direct author replies in this public CodeCanyon conversation.

10 messages4 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer portacreative

Hi Is there a way to make a Title and subtitle in the heading? If it no possible I would like to know if theres another way to do it with html o css. Some question are long and others need a subtitle. current text size> http://snag.gy/dfpjb.jpg Thanks in advance

Author loopus

Hello, No, there isn't subtitles currently . Did you to add titles tags in the title of the step ? eg . "My step title My subtitle "

Customer portacreative

I used to get a smaller size but my text is large and seems that there's a character limit. This is the text I cannot insert: Agrega valor a tu marca ¿Te gustaría contar con algunos de los materiales a continuación para tu negocio? Elige los que consideres:

Customer portacreative

Another issue is that I have multiple email fields at the end of every form. I delete them and they appear again... http://snag.gy/tWUMH.jpg

Author loopus

Hello, I fixed this issue today, the update will be available in a few hours. For the title, don't use h6, try simply with the "br". You can change the title font using the "Custom CSS" field : #estimation_popup h2 { font-size: 16px !important; } If you need more help, please contact me from the support tab, telling me the url of the form .

Customer portacreative

thank you very much!, Will send you an email.

Customer portacreative

Go it. Can you please check this too?: http://snag.gy/7e5ym.jpg Words brakes in Safari. thanks

Author loopus

You can try this : #estimation_popup *{ word-break: normal; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; }

Customer portacreative

Thanks a lot!. Everything is in place now. Lastly I would like to know how is it going with the update. Seems that the email fields are created everyday and I have a lot at the end of the form. Thanks a lot!

Author loopus

Thanks. The last update should fix the issue with email fields .