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Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. See how real customers used the plugin and how common questions were answered.

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Public email addresses and purchase-code-shaped values are redacted. Original wording is otherwise kept as plain text so the support context stays readable.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215

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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from azadshah

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerazadshah

Hi developers, I am having an issue this plugin. On mobiles the the forms takes sometime to load and in my case it only loads when i touch the screen. https://canadianforensicservices.com/order-now/

Authorloopus

Hello, It sounds to work normally when I test it. Please can you contact me from the support page by using the account that has support rights ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lux-website

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
Customerlux-website

wp cost estimation payment form shows only the last page. where is the problem ?

Authorloopus

Hello, Maybe the start step isn't defined in your form. You need to click the flag button on the first step from the steps manager to set t as start step .

Customerlux-website

not. it does not work. I'm sending you a video to see - LINK google drive: https://drive.google.com/file/d/1_khRac8YP5_DN_pJbDdf3V8XBz-D2QPx/view

Authorloopus

Please contact me from the support page by using your Codecanyon buyer account, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from FabioAl

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadPDF and email
CustomerFabioAl

Hello in the email text, I would like to customize the sending: eg "Hello Loopus, blah blah ..." can I call [NAME] inserted in the form? If so, which shortcode? Thanks Fabio

Authorloopus

Hello, Yes, simply click the "Add dynamic value" button and select the target item to do that . It will automatically generate the corresponding shortcode (like [item-1_value] ) in the email content .

CustomerFabioAl

Thank you! I was wrong and I put title :-)

CustomerFabioAl

Last question, if we wanted to send the same quote to + email, just put a comma between the addresses? example [email redacted],[email redacted]? Thanks Fabio

Authorloopus

Yes, exactly. You need to fill the email addresses in the "Admin email" option of the form, separated by commas.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from JFDS

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CustomerJFDS

Hi, I would like to know if it is possible to apply a discount to the final result of the calculation, as seen in the image I attach. -> https://jdsestudio.com/wp-content/uploads/2021/07/Captura-calculo.png Thank you very much for your attention and greetings

Authorloopus

Hello, Yes, it can be done by using the price calculation option to calculate the discount and a "Rich text" item to show its result and the total price in custom text like that .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Krassgruen

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CustomerKrassgruen

Hello, when adding an iFrame it is not working on Firefox. Do you know a solution for this? Kind Regards

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from eliteonlinesolutions

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customereliteonlinesolutions

Is it possible to limit the entries of a form? We'd like the user to be able to complete it only once, if they return, a message should display that they've already filled in this form.

Authorloopus

Hello, No, sorry, there is no specific option to do that currently. I note the suggestion, thank you.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from JanZed

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationBooking
CustomerJanZed

Hi loopus team, can you help to your super satisfied customer with one custom js for datepickers please? - im wish to create limited "booking window" to book  monthly recurring cleaning service somewhere between 20 to 40 days after first cleaning.   in 1st datepicker the customer picks a date for first cleaning = this is ok.... then I wish to set start date of 2nd datepicker to 20 days after  1st datepicker selection,  then I wish to set end date of 2nd date picker to 40 days after 1st date picker selection, thank you so much JZ

Authorloopus

Hello, Of course :) Here is the code to paste in the "Custom JS" option of the form to do that : (function( $ ){ $(window).on('load',function(){ $('[data-title="My datepicker 1"]').on('change',function(){ var date = moment(jQuery(this).datetimepicker('getDate')).add(20, 'days'); $('[data-title="My datepicker 2"]').datetimepicker('setStartDate',date.toDate()); $('[data-title="My datepicker 2"]').datetimepicker('setDate',date.toDate()); $('[data-title="My datepicker 2"]').trigger('change'); }); $('[data-title="My datepicker 2"]').on('change',function(){ var date = moment(jQuery(this).datetimepicker('getDate')).add(20, 'days'); $('[data-title="My datepicker 3"]').datetimepicker('setStartDate',date.toDate()); $('[data-title="My datepicker 3"]').datetimepicker('setDate',date.toDate()); $('[data-title="My datepicker 3"]').trigger('change'); }); }); })( jQuery ); You simply need to replace 'My datepicker 1', 'My datepicker 2' and 'My datepicker 3' by the exact titles of the target datepickers .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ModySamir09

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
CustomerModySamir09

Hii Loops, I just wanna to ask about the auto filled cells or sections for example I have a form just that my user needs to add his name and telephone No. but this user is already registered in my website so user don't need to add these filed again... so how could we can do that? Hint: ninja form has his option to put the filed plus its code so automatically it will bring the user's name and telephone number without any action to rewrite it. Something else that when I duplicate the form and change the language (according to your recommendation in another Q) the color of the form return to the green one and refused to change although it shows in design section of the form that my color is already there... so How could we solve this problem? BR, Mahmoud

Authorloopus

Hello, 1. No, sorry, there is no specific option to do that currently. It is a good idea, I note it . 2. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Egica

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
CustomerEgica

support stripe recurring paymets way sepa (stripe) payment method?

Authorloopus

Hello, It currently support recurring payment from Stripe payment by card, but not by Sepa, sorry.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from pswebconsulting

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerpswebconsulting

My visual builder stopped working. It is not loading anymore. Any quick solution?

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? I'm going to debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from katielouise2008

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
Customerkatielouise2008

hi im having an issue with the customer email side of things i sent you in a support ticket yesterday, thanks

Authorloopus

Hello, I correctly received your email and replied to it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from danteprodukcija

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomizationPDF and email
Customerdanteprodukcija

Hi. How do I change plain gray text to black text [project_content] in View Order/Download PDF?

Authorloopus

Hello, You can add this rule in the "Custom CSS rules" option of the form to change this color: #lfb_summary table td { color: black !important; }

Customerdanteprodukcija

Fastest support on codecanyon. Thank You sir.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from webcarv2020

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
Customerwebcarv2020

Hello, How can i change the text in image from the customer email? i can´t find it.. "Carv - Web Designer" https://ibb.co/6mZTxHD best regards

Authorloopus

Hello, The subject of the customer email can be changed from the "Email" settings tab of the form (option "Customer email subject").

Customerwebcarv2020

Hi, Not the subject, the text that appears behind. The subject i already changed and it worked. It is "Carv - Confirmação de Encomenda de Serviços" as you can see in the image, but the other text i cant change...

Authorloopus

The other text is simply the start of the email content, that can be edited from the email content editor .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Dazz23

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CustomerDazz23

Hi is the http://codecanyon.net/item/php-flat-estimation-payment-forms/10550735 still available?

Authorloopus

Hello, No, sorry, the PHP standalone version is no longer for sale.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from krazy4sales

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupport
Customerkrazy4sales

there is a customers accounts management system that allows your customers to modify their data and see their orders where is this how do you set it up is there documentation. Is there customer dashboard or something because I do not see it. thanks

Authorloopus

Hello, Yes, you need to enable the customer account management option in the global settings panel of the plugin and select the target page where it will be displayed . Feel free to contact me from the support page by using your buyer account if you need help .

Customerkrazy4sales

o where are global settings at I go you plug in from a theme I bought here. I dont see global settings

Authorloopus

You simply need to click the gear icon in the plugin toolbar to open the global settings panel. If you had the plugin included in a theme, you need to send your support requests directly to the support team of the theme.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from georsoti

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
Customergeorsoti

Hello loopus i dont have support plan now but i want to ask you a question i have a problem with e-signature it doesn't work on mobile and when i insert many forms it doesn't work on pc too what might cause the problem? Thank you.

Authorloopus

Hello, Thank you for reporting ! I am going to check this point and improve it for the next update .

Authorloopus

I fixed it. Feel free to contact me from my profile page if you want the update immediately.

Customergeorsoti

just contact you from profile page thank you!!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Syndicator

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
CustomerSyndicator

I have strange behaviour when I choose to make an image tinted in a step --> Items list. Sometimes it is ok, sometimes in my example the tinted version is misconfigured from the images original dimensions - it stretches on one of the axis, and sometimes the tinted image does not show at all. When I turn off tint the images all appear correctly - turn it back on and they are as described above. Interestingly the same images are always impacted the same way - that is stretched or failing to display when tinted. This seems like a program error.

Authorloopus

Hello, There is probably a css conflict. Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from inoshentmalik1

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
Customerinoshentmalik1

I urgently need help, my business is effecting due to some technical issues with your plugin..! I already sent an email.

Authorloopus

Hello, I correctly received your email and replied to it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from OmriS

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CustomerOmriS

When users enter their details, Ive set it to send to mailchimp and connected to the mailchimp list, but its not sending. Any ideas why?

CustomerOmriS

Ignore above. I got mailchimp to work but cant seem to get PDF emails coming through.

Authorloopus

Hello, Feel free to contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerOmriS

Messaged you. Thanks.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sioncreativos

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customersioncreativos

Hello, I have a query, I have seen your demos, and in all of them the products are chosen first and at the end the form appears, is it possible that the form is the first to appear?

Authorloopus

Hello, Yes, you can freely place your fields and items in any step of the form.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from raulpinadesign

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadCustomization
Customerraulpinadesign

How can I set the dropdown button with the details during all the form steps?

Authorloopus

Hello, It can be done by using this css rule : #lfb_form #lfb_floatingSummary { display: block !important; }

Customerraulpinadesign

WHere it appears?

Authorloopus

It simply keep the "Summary as bubble" panel displayed along all the form .

Customerraulpinadesign

It doesn't show on mine :/

Customerraulpinadesign

Like here http://www.krakatoarecords.com/en/prices/

Authorloopus

Please can you use this css rule ? #estimation_popup #lfb_floatingSummary { display: block !important; } Is it ok ? Sorry, I must leave for now (it is the evening here), but I will check your reply tomorrow ASAP .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from designb0x

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
Customerdesignb0x

Hello, is there any detailed changelog I could check ? I upgraded from 9.721 it breaks a vital Javascript function from my theme....

Authorloopus

Hello, Yes, changelogs can be found on the main plugin page. There have been code changes in recent updates due to the new Envato requirements. Feel free to contact me from the support page, I will check the form : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customerdesignb0x

Merci. I sent you a message.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from opyfix

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customeropyfix

Can the form auto detect customers country through Geolocation and show customized fields based on the detected Country ?

Authorloopus

Hello, No, sorry, there is no specific option to do that currently.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from naddy24

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomizationPayments
Customernaddy24

My host just sent me a Malware warning.... lfb_core.php --> php.post.password.mail Is this malware or something I can fix?

Authorloopus

Hello, It is probably a false positive due to the SMTP email feature. Please can you contact me from the support page of the plugin ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customernaddy24

Thanks I will tell it to ignore... Is it possible to add a price $947 currency before the number on the small quantity slider? Maybe a simple hack? I don't want any price in the steps bar... Im asking what is your budget for the job? if there is no total price it wouldn't make sense and as a quantity slider it doesn't show as a currency? Any suggestion to make it work for this, otherwise will need to add ranges in a drop down field

Authorloopus

Here is the css rule to paste in the "Custom CSS rules" option of the form to do that : .lfb_sliderQt .tooltip-inner:before{ content: '#x27;; } Or if you want to target a specific item : .lfb_selectable[data-title="My item title"] .lfb_sliderQt .tooltip-inner:before{ content: '#x27;; }

Customernaddy24

Thanks! Really appreciate it cause I'm still learning css and didn't even know you can do this xD - I need to go back to school

Authorloopus

Yes, this is very practical, it allows you to add custom content before or after a dom element, and stylize it : #myElement:before { content: 'my prefix '; color: red; } #myElement:after { content: 'my suffix'; position: relative; right -48px; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lux-website

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerlux-website

wp cost estimation & payment forms, HOW TO MAKE make responsive for smartphones? this is my site where the form is located. www.thermentausch-wien.at/neue-gasheizung/

Authorloopus

Hello, For support requests, please contact me form the support page by using your Codecanyon buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Lmao1abc

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
CustomerLmao1abc

hey do you have any other instructions for manually updating? I have been unable to update automatically, so I did it manually as advised by replacing all the files in the folder via FTP. When I do this however, it breaks the form and all the steps are visible on one page and all over the place making it unusable. Are there any other steps I need to to do sort this? Thanks!

Authorloopus

Hello, Does the website use a css cache plugin ? If yes, you need to refresh its cache once the update applied .

CustomerLmao1abc

hi there, i just tried this again and it seems to be working thanks! One thing though, I am migrating the site and the copy i have for development is a few weeks old now..is there a way to export the csv bookings and import them to the new site as it goes live?

Authorloopus

No, sorry, there is no option to do that currently. The bookings are exported with the other data by using the forms export tool .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ModySamir09

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CustomerModySamir09

Hello, I have a problem with Translation... I'm using WPLM for translating my website and all other forms builder shown normally in the String translation... but after I finish my forms using your plugin I can't see the any of the forms or even the plugin in the domains of WPLMS... I'm talking here about the translation of frontend of forms that I have created not the backend of the plugin.... I know that it's available to select the language from the datapicker language but I need the form to shown to my customer according to language they will select or their browsers would automatically select. So do you have any solution for that or did I miss any step? Many thanks in advance Mahmoud

Authorloopus

Hello, The frontend texts, the currency and the price formats are currently directly editable from the settings panel of each form, it doesn't use WPML String translations. You need to duplicate the target form (in 1 click) and edit the wanted texts, currency and prices format directly from the settings of each form. I note the suggestion, thank you !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lidaplus

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportWooCommercePayments
Customerlidaplus

We have a cottage with a sauna. We rent a cottage for daily rent, but we can also rent a sauna separately with payment by the hour. If the client has ordered 3 hours of sauna, then it is not possible to book a cottage for this period. If a cottage is booked for a day, then during this period the sauna should be unavailable for booking automatically. Will your booking system help you do this? Two different objects with the payment of an hour and a day, but united by the logic of booking. Is booking friendly with woocommerce?

Authorloopus

Hello, Yes, you can do that by using this plugin. You will need to create one datepicker for the full day date selection and another one for the hours selection, and use their "Show depending on conditions" to show the good one depending on the selection done in the form. Each datepicker can have its own duration and set the booked days and hours as unavailable for the next users. You can also define the number of maximum events allowed at same time (here 1 if there is one sauna) . Yes, you can use the booking system of the form and add the form selection and price as woo product in the woo cart at end of the form.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ssuksolutions

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customerssuksolutions

Hi. Is it possible to carry out validation for 18+ age check on date field? Also, is it possible to embed 2 e-signatures at the end of the form. We require our customers to be over 18 and also for both partners to sign the form. Thanks

Authorloopus

Hello, No, sorry, there is no specific options to do that currently, it would require some code customization.

Customerssuksolutions

How much would it be to add these 2 options please? Thanks

Authorloopus

Sorry, I am not available as freelance currently, but I can recommend this team for such code customization : https://wpdeft.com/ . They are used to work with this plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sipeople

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
Customersipeople

I have to create a configurator to estimate the construction costs of a house, so I need the user to select a small room 20sqm, medium 30sqm, large 40sqm for example and that this price is then multiplied by the parameters that are chosen for construction material and other .... is it feasible? All this for many steps (bedrooms, living room, bathroom, etc ...)

Authorloopus

Hello, Yes, you can make such a form by using the "Quantity calculation" and "Price calculation" options on the target items .

Customersipeople

Hallo, thanks for your reply. Is it possible to add all the square meters of the various user responses during the estimate and then multiply them by other parameters?

Authorloopus

Yes, you can make the sum of any items of the form and make the wanted calculation with them. Ex: [price] = ([item-1_value] + [item-2_value]) * [item-3_value]

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from graphitzdesign

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
Customergraphitzdesign

Can you help with sum up the quantity of number areas and this multiplying them based on the total? A+B+C = Total if Total > 50 then Total * .50 if Total >100 then Total * .45 if Total > 500 then Total * 30

Authorloopus

Hello, Here is the calculation to use (it can be applied on an hidden & preselcted checkbox) : if([total] > 500){ [price] = [total]*0.3 } else if([total] > 100){ [price] = [total]*0.45 } else if([total] > 50){ [price] = [total]*0.5 }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from creativefast

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationWooCommerce
Customercreativefast

hi I am looking forward to buy your wonderful plugin to use for Donations form purposes 1. All form datas with custom amount values should pass into WOOCOMMERCE with out again fill into there again ? 2. I am gonna use my local currency LKR / RS is it OK ?

Authorloopus

Hello, 1. Yes, you can choose to add the full form selection as woo product attribute in the woo cart. 2. Yes, you can use any currency .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from colorfishgr

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadBooking
Customercolorfishgr

how can i setup a time limit? for example, i can only take bookings for time 10.00am to 17.00pm all other hours must be NOT selectable. how can i setup this? thank you!

Authorloopus

Hello, To do that, you need to configure the available hours in the Calendar management panel, then assign this calendar to the target datepicker of the form, from its Item panel .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from OmriS

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPDF and emailLicensing
CustomerOmriS

Already purchased. Fantastic plugin. Fantastic support. Looking at purchasing 2nd license for different client. Question is this: Is it possible during a calculation process that a customer enters square feet requirement and price is worked out? For example. Carpet quote. You enter size of your living room, i.e. 20 square metres. x 10 square metres., and the price given would be based off the size? Obviously, we'd put a price in per square metre per product. Currently I'm using it for something much more simple. I.e. 100+100+500=700 I'm just wondering if it can be more sophistacted to work out a price of measurements entered. I dont see an option for entering a value so dont think it can which is a pity but hoping I'm wrong.

Authorloopus

Hello, Thank you ! :) Yes, you can create number fields to allow the user to fill the wanted amounts, then use the price calculation to make the wanted calculation based on the filled values. Ex : https://www.youtube.com/watch?v=xH8frpa7wL0 .

CustomerOmriS

Sorry, didnt get a notification of this reply via email for some reason. Thanks for the response :) Will be purchasing again :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from raulpinadesign

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadCustomization
Customerraulpinadesign

How can I change the color of the bullets?

Authorloopus

Hello, Please can you send a screenshot of the mentioned element, or describe its location in the form ?

Customerraulpinadesign

https://snipboard.io/0hdxmg.jpg

Authorloopus

Thank you. Here is the rule to use : #lfb_form .lfb_selectable.checked span.icon_select { color: #1abc9c !important; }

Customerraulpinadesign

Thanks. And when is not selected? I want to hide it. And when I click, the element moves up and down. Why?

Authorloopus

Here is the rule to use to change the default color and disable this effect : #lfb_form .lfb_selectable span.icon_select { color: #1abc9c !important; bottom: 0px !important; }

Customerraulpinadesign

Thanks a lot. One more thing :). Is it possible to hide the background circle only when is not selected?

Customerraulpinadesign

The ideia is to have blue color on the circle and white on the symbol.

Authorloopus

You can use the "background-color" style to do that : #lfb_form .lfb_selectable span.icon_select { background-color: transparent !important; color: white !important; bottom: 0px !important; } #lfb_form .lfb_selectable.checked span.icon_select { background-color: blue !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from JanZed

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupportCustomizationPayments
CustomerJanZed

Hi loopus team, Pre-purchase question: - im starting residential cleaning business. My booking form logic will be: “a) pick main service” – “ b) set area size to clean” – “ c) how many rooms” - “ d) choose extras/addons” (windows cleaning, inside of fridge etc.) - “ e) pick a date and time in booking calendar”. 1. Can be set a custom duration for each of “a) services”, “b) area sizes”, “c) rooms”, “d) each extras /add-on”. Then add all durations together and create event of exact time duration. “A+b+c+d” = event duration to be booked. (So far, I figured out that: to create bunch of date pickers with different event durations for each “a+b” (without “c” or “d” to keep it simple ). Then “a+b”= show conditional date picker. But wish to find more elegant solution) 2. Is there any “booking cancelation” automated mechanism that cancel booking and refund money? 3. Is it possible to set availability to always start two days from current date? (I want prevent customers to book cleaning sooner than 48 hours ahead) thanks for your answers Jan

Authorloopus

Hello, 1. It can be done by using this js code in the "Custom JS" option of the form : jQuery(window).on('load',function(){ jQuery('#lfb_form').on('priceUpdated',function(){ var duration = 0; if(jQuery('[data-title="My item 1"]').is(':checked')|| jQuery('[data-title="My item 1"]').is('.checked')){ duration += 2; // add 2 hours } if(jQuery('[data-title="My item 2"]').is(':checked')|| jQuery('[data-title="My item 2"]').is('.checked')){ duration += 5; // add 5 hours } if(jQuery('[data-title="My item 3"]').is(':checked')|| jQuery('[data-title="My item 3"]').is('.checked')){ duration += 8; // add 8 hours } jQuery('[data-title="My Datepicker"]').attr('data-eventduration',duration); }); }); Simply replace "Item 1", "Item 2" etc... by the titles of the target items, and "My Datepicker" by the title of the datepicker . 2. No, sorry, there is no option to do that currently. Thank you for the suggestion. 3. Yes, simply fill "2" in the "Start date after X days" option of the datepicker.

CustomerJanZed

Thanks I ´ ll try that Custom JS . DO you think it can be used to add duration to slider ´s options as well , (slider value “40” +duration 30minutes, slider value “50” +duration 1hour ; Etc ) ? - sorry im noobie in JS . Thanks

Authorloopus

Yes, here is the syntax to use : jQuery(window).on('load',function(){ jQuery('#lfb_form').on('priceUpdated',function(){ var duration = 0; if(jQuery('[data-title="My slider title"]').slider("option", "value") == 40){ duration += 30; } if(jQuery('[data-title="My slider title"]').slider("option", "value") == 50){ duration += 30; } jQuery('[data-title="My Datepicker"]').attr('data-eventduration',duration); }); });

CustomerJanZed

thank you again , my last question is, : is it possible to set changing slider´s minimal value according to text field (dropdown list) selection?? lets say if a customer choose "A" from text field then slider starts at 40, if he select "B" then slider starts at 50 etc. can you help me with this? mercy

Authorloopus

Hello, To do that, you can enable the "Don't add price to total" option on the dropdown item, set the wanted values as dropdown options prices, then use this js code : jQuery(window).on('load',function(){ jQuery('#lfb_form').on('priceUpdated',function(){ jQuery('[data-title="My slider title"]').slider("option", "min",jQuery('[data-title="My dropdown title"]').attr('data-price')); }); });

CustomerJanZed

thank you , but I wish to keep prices of dropdown items to add to total. . . explanation: dropdown: . item A =100€ ; B=200€ C=300€,. slider values: "40" = 20€ ; "50"= 30€ ; "60" = 40€ etc. "80" = 100€ if A is selected then min value of slider is "40" then total will be A´s price + "40"´s price = 120€ ; if B is seleted then min value of slider is "50" then total will be 230€ ; if C is seleted then min value of slider is "60" ... etc) could you help me with it please? ... I tried to set .slider("option", "min", ____) as "if" condition but im not skilled enough. mercy

CustomerJanZed

ok , I figured that out, I use your custom JS as you said, then created prechecked hidden check box with custom calculation with conditions... that solved my previous question.. but I have issues with slider now.. .I use that custom JS and when im trying to move slider handler it jumps all the way to maximum ( maximum is not what i´ve set to be but some random value) and it cant be move . Any idea what to do please ? thanks

Authorloopus

Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

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Question from katielouise2008

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
Customerkatielouise2008

hi is there a way where users can login and see there purchases on this please, i want to do a insurance quote and i need a user to be able to login and see the policy documents? thanks, also is the payment only with paypal or can you integrate with stripe as well?

Authorloopus

Hello, 1. Yes, there is a customers accounts management system that allows your customers to modify their data and see their orders. 2. Yes, it can make Paypal , Stripe and Razorpay payments & subscriptions .

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Question from cunfek

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
Customercunfek

Does this plugin have an option, that instead of "send an offer to mail" transfer users to a generated PDF invoice or offer, when they click "send invoice/offer" button? And after that they could download it... Thanks for reply.

Authorloopus

Hello, Yes, you can choose to generate a PDF file and send it by email to the customer, or allow him to download it directly from the form (option "Download order as PDF" in the "Last step" settings tab of the form) .

Customercunfek

Hmm, and where should this PDF appear? If I have option to download PDF on or off, everything is the same at final step of the form.

Authorloopus

When this option is enabled, the pdf file is downloaded when he final button of the form is clicked.

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Question from flu5ky

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomizationPayments
Customerflu5ky

Hi, is it possible to select hidden item by link/shortcut/button? I think about having one estimation with 3 price levels. So I have 3 buttons at my website and once button1 is clicked, it open estimation with selected hidden level 1 step/item. If someone go to estimation through button2, it select hidden level2 step/item. So my estimation tell me wich price level client selected. I know I can duplicate estimation and link every button to specific estimation, but I am looking for more elegant way :) Thank you

Authorloopus

Hello, It can be done by using this code in the "Custom JS" option of the form : jQuery(window).on('load',function(){ var formID = jQuery('#estimation_popup').attr('data-form'); if(document.location.href.indexOf('myVariable=1') >-1){ wpe_itemClick(jQuery('[data-title="My item 1 title here"]'), false,formID ) ; } if(document.location.href.indexOf('myVariable=2') >-1){ wpe_itemClick(jQuery('[data-title="My item 2 title here"]'), false, formID); } }); Simply replace "myVariable" by the wanted variable name and items titles like"My item 1 title here" by the real titles of the target items. Then you can use the variable in the url of the links to the form page , like : www.mywebsite.com/my-form-page/?myVariable=1 Is it ok ?

Customerflu5ky

Hello,thank for very quick respond. Your support is fantastic. :-)

Authorloopus

Thank you !

Customerflu5ky

Hi, I added custom js from above, create new hidden items (into 1. step of form), replace "myVariable=1" to "var=1" and change the data-title to created items names. Also set button /?var=1 at website, but after testing I cannot see any variable in email form summary. Thank you in advance.

Authorloopus

Hello, Please can you contact me from the support page of the plugin by using the account that has support rights ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check it.

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Question from oa-immo

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportCustomizationPayments
Customeroa-immo

the plugin is unfortunately not compatible with Astra Theme and / or Elementor as soon as I activate it, it shoots my entire design

Authorloopus

Hello, You simply need to enable the "Ajax navigation support" in the "General" settings tab of the form to use it with Elementor. Feel free to contact me from the support page if you need help .

Customeroa-immo

Ajax is enable, but some pages are still destroyed :(((

Customeroa-immo

if I disable the caching plugin (wp rocket) everything looks fine there seems to be a problem with the cooperation between the two plugins

Authorloopus

Hello, Please contact me from the support page of the plugin, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from felipeandredesign

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesSupportPaymentsLicensing
Customerfelipeandredesign

Good afternoon how are you? I bought the WP COST ESTIMATION & PAYMENT Plugin and I really need to change the scroll bar to add products by buttons to add \ "+ \" and decrease \ "- \". How do I make this change? Congratulations on the tool! Very practical and versatile! Item License Code: DBZMYC5AVG

Customerfelipeandredesign

.

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using your Codecanyon buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

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Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CustomerItsvarro

Hi, I have a few questions: I have two steps in my form; in the first step, the user selects a product, in the second step, the user chooses an accessory for the product in the first step. I would like to have it so that if the user selects three products in step one, the pricing for the assessory will triple in the form summary. Examples: Step one: one product of [item-1257] selected Step two: assessory [item-2067] selected, price of assessory: 585 Step one: three products of [item-1257] selected Step two: assessory [item-2067] selected, price of assessory: 1755 (585x3) Item in step one: [item-1257] Assessory in step two: [item-2067] Price of assessory: 585 How would such a calculation look? Price preview product If the above calculation is possible, is it also possible to have the price preview (the price under the product) tripled? So that the preview is 1755 instead of 585? See my screen-shot: https://ibb.co/VTdRzTY Secondary admin e-mail, or CC Is it possible to add a secondary e-mail address that the admin e-mail is sent to? Or perhaps add another one as CC? Thank you

Authorloopus

Hello, 1. Please contact me from the support page of the plugin, I will check the form : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support 2. Yes, you can add several email addresses in the "Admin email" option, separated by commas .

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Question from HDCms

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesCustomizationWooCommercePayments
CustomerHDCms

Hello, Is it possible to use your extension for a visitor to pay by credit card or bank transfer without using woocommerce, after filling out a form (similar to google https://pic.infini.fr/hWcVAYtd/tDJuL7yO.png )? Regards

Authorloopus

Hello, Yes. Without using Woocommerce, you can make Paypal, Stripe and Razorpay payments. It can also generate subscriptions. You can chose to enable the online payment only if the user clicks a specific item (foe example a "Pay online ?" checkbox), and show the bank transfer information in a custom text if this item isn't selected.

CustomerHDCms

Hello, Thank you for the quick answer but I don't understand "You can chose to enable the online payment only if the user clicks a specific item (foe example a “Pay online ?” checkbox), and show the bank transfer information in a custom text if this item isn’t selected.". Do you have an example? and if possible with the form just before

Authorloopus

No, sorry, there is no specific demo for this case. You can create a checkbox/button/image item "Pay online" and choose to active the final payment only if this element is selected. You can also show a custom text if it isn't selected, to display the bank transfer information .

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Question from vavodev

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadBooking
Customervavodev

Pre-Sale Question: I want to create a 3 step form. For example this: Step 1 -> Name, Address, Birthday, Phone Step 2 -> Enter Squarefeet, Enter Squaremiles Step 3 -> Select Date My first question is, is something like this possible? I mean to create a completely unique form like this? My second question: Is there is also a calender integrated. For example if i want to create a booking form so that all the dates are in a calender. And also so that no double booking can happend. Thanks!

Authorloopus

Hello, 1. Yes, you can freely create such a form . 2. Yes, you can allow the customers to book dates and set the selected date as unavailable for the next customers.

Customervavodev

Great, thank you! :)

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Question from SIDROCKDENIM

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesWooCommercePayments
CustomerSIDROCKDENIM

Hi, presale question. Can I link and any payment link of any payment gateway to this form once visitor fill condition logic works like this diagram: https://prnt.sc/15oscd0

Authorloopus

Hello, Yes, you can create such a form process by using this plugin. The available native payment gateways are Stripe, Paypal and Razorpay. If you use the Woocommerce feature you can use any Woocommerce payment gateway .

CustomerSIDROCKDENIM

Great!

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Question from clickprofits

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerclickprofits

I'm a customer. Today I discovered that the form has stopped sending submissions to both admin and users. I've checked SMTP, this is working fine. Other plugins are sending successfully, so that's not the problem.

Authorloopus

Hello, For support requests, please contact me from the support page by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from raulpinadesign

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer thread
Customerraulpinadesign

Hello. Is it possible to create a slider with min and max selection interval. p.e. between 200 and 3000 copies.

Authorloopus

Hello, Yes, you simply need to use the "Min size" and "Max size" options on the slider item panel to do that.

Customerraulpinadesign

But the visitor can only change the second value, right?

Authorloopus

Ah yes, a slider defines only one value. The way to do that currently is to use two sliders or two number fields. I note the suggestion, thank you.

Customerraulpinadesign

It will be nice for price range.

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Question from lux-website

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerlux-website

my form is not working well. all messed up. when I delete the cache the memory works fine, but after a few minutes the same thing happens. I am sending you a link to the website. thanks. https://www.thermentausch-wien.at/neue-gasheizung/

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

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Question from tylermorelan

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
Customertylermorelan

Thank you for the quick response

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Question from oxpress

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
Customeroxpress

.

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Question from kevinrao

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
Customerkevinrao

I setup Condition redirect URL on last step but is not working, I setup to condition that should be selected.

Authorloopus

Hello, Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customerkevinrao

Ok done

Authorloopus

Thank you, I replied.

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Question from oa-immo

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer thread
Customeroa-immo

Where can I chance text of legal notice "I certify I completely read and I accept the legal notice by validating this form"?

Authorloopus

Hello, You can edit it from the "Last step" settings tab of the form ("Sentence of acceptance" option) .

Customeroa-immo

no, there is no option

Authorloopus

Please can you send a screenshot of the "Last step" settings tab of the form ?

Customeroa-immo

ok, logged out, logged in ... now I is there

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Question from Gobrandonline

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CustomerGobrandonline

My server won't allow me to load the latest version of the WP Estimation Form plugin due to a virus detected in the plugin files.

Authorloopus

Hello, It sounds strange. Which file ? Please can you contact me from the support page, sending me the version you try to install and the exact error message ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Authorloopus

I received your email but the used address sounds invalid (user is over quota) . Please contact me by telling me a valid email address.

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Question from oa-immo

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
Customeroa-immo

Hi, Form Designer does not work. I can make changes to the selected object. As soon as I press save, the changes made are gone again.

Authorloopus

Hello, Some css styles generated by the form designer tool can be overridden by some other rules of the website. In this case the solution is to edit the css rules (pencil button at top right corner of the form designer screen) and add the css tag " !important " to the problematic style . Ex : body #estimation_popup.wpe_bootstraped[data-form="9"] #mainPanel [data-itemid="312"] { color: rgb(0, 0, 0) !important; } It will force the style to be applied even if there are other styles that target this element . Is it ok ?

Customeroa-immo

I`ll try

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Question from Antonio_Canali

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadCustomization
CustomerAntonio_Canali

Hello there :) I think it's a tricky question, but is there a way to lock the final price always visible in the bottom of the page? Even when scrolling up and down. Thanks a lot

Authorloopus

Hello, Yes, you simply need to enable the option "Show price at bottom" in the "Design" settings tab of the form to do that .

CustomerAntonio_Canali

Yes I know that and I did it, but I would like to stick it or making it float always visible. Is that possible? because I have a long step page and you need to scroll down to see the price

Authorloopus

Ah no, sorry, there is no specific option to do that currently, it would require to customize the plugin code. I note the suggestion, thank you.

CustomerAntonio_Canali

Thanks a lot, it would be a very useful thing!

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Question from suprcb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
Customersuprcb

Pre-purchase question – We want to request the email and name of the person requesting a cost estimation, but if the user is registered and login, is it possible that the name and email field already appear filled in with the data stored in their user account? Thanks

Authorloopus

Hello, No, sorry, there is no specific option to do that currently. I note the suggestion, thank you !

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Question from Toude

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportWooCommercePayments
CustomerToude

Hmm, I use that Woo Commerce and Add selected items to cart is YES, but system still not add anything to cart...

Authorloopus

Hello, Did you correctly assign woo products to the items of the form ? Feel free to contact me from the support page by using your buyer account if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerToude

Oh, its not make new product to woocommerce cart if user make order with estimator?

Authorloopus

It currently can't directly create a new woo product, but here is a way to do that : Create a new Woo product and set its price to $1 Enable the options "Add selected items to cart" and "Add summary as product attribute" in the form settings Create an hidden & preselected in the last step of the form Assign it the woo product and enable its option "Don't add price to total" Fill "[price] = [total]" in its price calculation option The woo product will be added to the woo cart at end of the form with the total price of the form as cost. The form selection will be sent to the admin by email and will be visible on the received woo order .

CustomerToude

We are close, but not that close. Its still show the product price in woocommerce catalog and give ''real price'' too, its wierd when I see two prices...

Authorloopus

Please contact me from the support page by using your buyer account, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationWooCommerce
CustomerItsvarro

Hi, is it possible to have a WooCommerce product connected to a number field (or any other, similar module) so that the user can insert how many products the user wants to rent? If the user wants to rent 1000 of a specific product, it takes a long time to press the + button 1000 times. If it's not possible to use a WooCommerce product, can I do the same thing but just use an image (instead fo WooCommerce product) connected to a number field? See my screen-shot: https://ibb.co/4pJLhXy Thank you.

Authorloopus

Hello, You simply need to set the "Quantity selection style" to "Field" or "Slider" from the "Design" settings tab of the form to replace these buttons by a number field or a slider .

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Question from Itsvarro

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupport
CustomerItsvarro

Hi, I asked you a question a couple of months ago about doubling the price when the user changes the time interval in a date picker. I have more question about this: 1. Is there a more convenient way to double the rental cost for several products without adding calculations to every single product? I mean that the date picker doubles the total sum of all products that the user has selected. 2. If no #1 above is possible, can I have the sum double for every five incremental days? For example day 1-5 cost: 2 000€. Day 6-10: 4 000€. Day 11-15: 6 000€. To be more precise: If a customer chooses ten rental products that sum up for 2 000€, and chooses to rent it between 1st of January to 12th of January (12 days), it should be 6 000€. Thank you.

Authorloopus

Hello, No, sorry, there is no specific option to do that without using price calculation currently. It would require code customization.

CustomerItsvarro

Thank you Would you know any other creative way to make this happen with the plugin? I could explain with text that "rental cycle" is five days, and the user can select how many rental cycles they want to rent the product in a number field, select field, or similar? This way, would it be possible to take the sum of the whole calculation and multiply it with the rental cycles the user selects?

Authorloopus

If the form uses two datepicker (for the start and end day), here is a possible solution : Create an hidden & preselected checkbox in the last step of the form Enable its price calculation and use the "Date difference" button to make this calculation : [price] = (Math.floor([dateDiff-...]/5)-1) *[total] It should double the total price for each 5 days . If you use a select field instead of datepickers, it will be : [price] = ([item-1_value]-1)*[total] Where "item-1" is the "How many days" select field. Is it ok ?

CustomerItsvarro

Thank you for excelent support. The second one seems to be working.

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Question from OmriS

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CustomerOmriS

5 star review left. Plugin and support are both top notch.

Authorloopus

Thank you very much !

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Question from djglu

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerdjglu

Hi there. I'm trying to sort out a 'default' value on a slider field. I've used the below code, but it only works on Desktop/Laptop. It doesn't work on Mobile. Can you provide a version which works on all platforms? .... jQuery(document).ready(function(){ jQuery('[data-title="Number of Entries"]').slider('value',10); });

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using your Codecanyon buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support .

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Question from ALDECOR_COM

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CustomerALDECOR_COM

I have version 9.6741 .. is it the last update as per June 1, 2021 ?!

Authorloopus

Hello, The current plugin version is 9.742. You can normally apply it as automatic update or download it from Codecanyon and apply it by replacing directly the plugin files from FTP .

CustomerALDECOR_COM

I don't know why auto update is not working with your plugin. It is already working with all other plugins? Is OK to delete and reinstall the plugin (no FTP) ? and what about the existing forms?

Authorloopus

You simply need to replace the plugin files from FTP, not delete them. The data still stored in the database, it is only deleted if you fully uninstall the plugin from the Wordpress plugins page. You can also export your forms data before applying the update, to have a backup.

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Question from Hansly

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPayments
CustomerHansly

Hello, can we use offline payment for product subscription and customer will receive automatic payment reminders mail before the end of each period?? Thanks.

Authorloopus

Hello, You can configure Paypal or Stripe subscriptions. The payment are executed automatically on the defined frequency, there is no need for reminder and manual action on the part of the customer.

CustomerHansly

I know for PayPal and stripe, but there are no such of service in my country, so I talk about offline payment, cash on delivery for product

Authorloopus

Ah no, sorry, there is no specific option to do that currently. Razorpay isn't supported in your country too ?

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Question from OmriS

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CustomerOmriS

Hi. How do I contact support? Have a couple of issues.

Authorloopus

Hello, You simply need to use the contact form from this page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerOmriS

Thanks for the quick reply. Messaged.

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Question from bdimitre

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customerbdimitre

Hello, I am using the webhook option with zapier to pass the form data into HubSpot. It is passing the query strings just fine for the the ones that I can set a GET name and the form passes only one value for those which is fine however I have over 100 fields in one step of the form meaning over 100 query strings. I tried using the GET variable name option so that I can use just the one variable to pass all those values (multiple choice checkboxes) but it only passes the first one. So my question is. Is there a query string that will pull all the data as one? Or any other solution to passing multiple query strings into one field?

Authorloopus

Hello, To do that, you can create an hidden text area item "My values" in the target step, enable its "Send as GET variable" option and paste this code in the "Custom JS" option of the form : var stepTitle ="My step"; var textareaTitle = "My values"; jQuery(document).ready(function(){ jQuery('[data-title="'+stepTitle +'"] [data-itemid][type="checkbox"]').on('change',function(){ var txt = ''; jQuery('[data-title="'+stepTitle +'"] [data-itemid][type="checkbox"]:checked').each(function(){ txt+= jQuery(this).attr('data-title')+"\n"; }); jQuery('[data-title="'+textareaTitle +'"]').val(txt); }); }); The text area will contain the titles of all the selected checkbox in the target step, to send them to Zapier. Is it ok ?

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Question from Dmelts

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationWooCommerce
CustomerDmelts

Hi, I will be using this with woocommerce to build custom bundle gift sets. When the bundle is completed by the customer. Is there a way it can show the bundle as one product with main price and then list all the options they chose as sub headings. E.g, customer builds 'bundle a' consists of 3 steps step 1 - choose any 3 items from this step step 2 - choose any 3 items from this step step 3 - optional item chosen they then complete last step and bundle is added to basket as 1 item(bundle) and the options chosen from each step are listed. I will be using this to make up multiple forms - each form will be used to create a particular themed bundle - So the basket may have more than 1 bundle bought by the customer - It would be great if I can then list each bundle a) so the customer can see what is going to be purchased b) We know what items to include in each bundle and c) if the customer adds other non bundle products, the basket and my packing team are not confused as to what belongs to a bundle and what is just a normal product. Really looking forward to setting this up as above as it will be a first in our product industry. thanks in advance.

Authorloopus

Hello, Yes, here a way to do that : Enable the options "Add selected items to cart" and "Add summary as product attribute" in the "Last step" tab of the form . Create a checkbox at end of the last step and assign it a woo product (it can be a blank woo product with $1 as default price) Enable its options "Is selected", "Is hidden" and "Don't add price to total" Enable its "Price calculation" option and fill this calculation : [price] = [total] The woo product will be added to the woo cart at end of the form with the total amount of the form as price, and the full selection as attribute.

CustomerDmelts

Thanks, I have tried the steps above exactly but it doesn't seem to work :( I have taken screenshots along the way for each of the above and will contact you via DM to see if I am missing anything. Followed the above for the last step, the checkbox on last step which has a dummy product assigned to it and also added the price calculation as above. At the end of the form, the products selected in the form get added seperately and the dummy product shows up as the last item added to the checkout. For some reason it does not create the attribute and present the summary.

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

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Question from oclic

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportCustomizationPayments
Customeroclic

Hello I am a customer of your superb module I would like to retrieve the First name field from my first step and add it to the title of my second step of the form how can I achieve this? Example: 1st step: Hello what's your name? the customer answers "John DOE" 2nd step: Nice to meet you John DOE, select your service. Hope my request is clear enough to you. It's URGENT please

Authorloopus

Hello, It can't be done directly in a step title, but you can create a "Rich text" item in the target step and use its "Add dynamic value" option to show the first name in a custom text .

Customeroclic

OK Thanks ! Verry good plugin

Customeroclic

How can I do this please

Authorloopus

Hello, Please contact me from the support page by using the account that has support rights: https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Customeroclic

hello I sent you an email but I do not have an answer yet and is it possible to import a csv with elements to complete the form and its steps

Authorloopus

Hello, I correctly received your email and relied to it, but the used email address sounds invalid ( contact@oclics***re.com ) . No, the items and steps must be created directly from the backend of the plugin .

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Question from brawebbyra

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerbrawebbyra

Hi, Im building a price forum, where a person can ask for example: "What does it cost to build a house" and people can answer from their experience. For example: "100 000 €". I wonder if it is possible to add a row with a price estimate calculator for "estimated cost" that will highlight the cost for the visitors?

Authorloopus

Hello, Yes, it is possible if the displayed cost comes from a calculation based on the valued filled in the form. But the plugin can't use the amounts filled by the other customers to calculate a price in the form .

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Question from Antonio_Canali

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CustomerAntonio_Canali

Hey there! I have a strange issue. The plugin works perfectly but when on an iPad (responsive mode) I click on an item to select it, it disappears. Another small issue is that when I use the form I can move objects dragging and dropping anywhere I want. Can you help me?

Authorloopus

Hello, There is probably a js conflict somewhere. Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

CustomerAntonio_Canali

Thanks, i just wrote you :)

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Question from cunfek

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportPaymentsPDF and email
Customercunfek

Just a quick question: is sending an email from your form connected to my web provider or it goes only through the form? I wonder why my customers don't get an email. Thanks.

Authorloopus

Hello, For support requests, please contact me from the support page by using the account that has support rights: https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Customercunfek

3 days ago my support expired. :) So I am just asking as a general question.

Authorloopus

The plugin simply uses the wp_mail() function to send the emails. If needed, you can configure a SMTP email account from the "Global settings" panel of the plugin .

Customercunfek

OK, thank you. Will look at that feature. :)

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Question from QSRmarketing

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CustomerQSRmarketing

Hi! i am facing a bug in the plugin can you please help me to configure it. when ever i try to set up email or anything in the lower section of calculator and save it. it does not save and keeps on loading and loading. and when i check it on console it show error "Failed to load resource: the server responded with a status of 403 ()" please i need help as soon as possible

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

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Question from fc1608

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportLicensing
Customerfc1608

Hello, I purchased your plugin in elements. I have a problem with variable. I'm using your plugin to do a salary simulation relative to skills and type of contract. I made 2 step : 1 for choosing skill in a selection list, 1 for choosing type of contract. On the final step, I made a hidden checkbox in which I use a script like this to modify the text value of a variable : if([item-244_value] =='Junior (0 à 2 ans)'&&[item-245_value] =='CDI') { [variable-2] = 'Début de carrière : entre 35 000 € et 40 000 € • Après 18 mois : entre 35 538 € et 40 165 €' } else if([item-244_value] =='Junior (0 à 2 ans)'&&[item-245_value] =='CDIC') { [variable-2] = 12+'Début de carrière : entre 35 538 € et 40 615 € • Après 18 mois : entre 38 231 € et 43 692 €' } I added another post in the final step which show the value of the previous variable but it doesn't work. I use "[variable-2_value]" to do that. Nothing appears for the variable. How can I show the text? Your documentation isn't clear for that. Thank you.

Authorloopus

Hello, Sorry, there is no support on Envato Elements. Support from author concerns customers who bought a plugin license on Codecanyon.

Customerfc1608

Nice answer… So I have to manage myself when you probably have the answer and it would take you little time to give it to me? All of this because I didn’t buy it in the right place? Not very professional... I'll find another solution then!

Authorloopus

Sorry, this is how Envato Element works. You can find all the details here: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements