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Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. See how real customers used the plugin and how common questions were answered.

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Public CodeCanyon support history

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8,679

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Public email addresses and purchase-code-shaped values are redacted. Original wording is otherwise kept as plain text so the support context stays readable.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215

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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from afirmaweb

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customerafirmaweb

What form do I use to be the fixed X value + (90.00 * Quantity?)

Authorloopus

Hello, Please can you send me the url of the form and indicate where is the problematic calculation ? I will check it .

Customerafirmaweb

Surre, waoficial.com

Authorloopus

Hello, Thank you . I can't find any price calculation in the form . Please can you explain exactly what you try to do ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from 37redlab37

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
Customer37redlab37

Really love this plugin BUT I am no longer receiving order emails to admin. Customer gets their email but I do not. It was working perfectly before. WP Mail or SMTP, same issue. Anyone else having this issue?

Authorloopus

Hello, Feel free to contact me from the support page of the plugin ( https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support ), I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from drewgockel

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and emailLicensing
Customerdrewgockel

Hi friend, I REALLY NEED YOUR HELP! My plugin is crashing now. Making my pages have many errors after 5.5 WP update. It seems that my license isn't working either now? I'm guessing that may be the main issue as to why my forms aren't working. I just purchased your plug in recently and my code doesn't work to activate any more. PLEASE HELP ASAP! What do I do?

Authorloopus

Hello, I replied to your email, please can you check ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from totoo

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesWooCommercePayments
Customertotoo

Hi, I intend to sell one product that is customisable with a few parameters (eg. a hoodie that can be either red or blue and can have the print on it A, B or C). Unfortunately neither Stripe nor Paypal is an option for payment. Can this plugin "hand over" the configured product to WooCommerce cart? And if so will it come with the parameters set? Like red/blue and A/B/C? Thank you.

Authorloopus

Hello, Yes, you can create preconfigured woo variations products (ex: blue A, blue B etc ...), assign them to the target items in the form and use the item option "Show depending on conditions" to show the good one based on the values filled in the form. The selected woo products can be added to the woo cart at end of the form.

Customertotoo

Thank you for the quick reply.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from marcheweb

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPaymentsBooking
Customermarcheweb

I've some problems with last build 9.706 and wp 5.5, the new forms are not saved, i've rollback to the previous 9.663 and the issue is disappeared. Can you check? I've upgraded the plugin because I want to use a calendar but it still not busy the hour that I've booked. thank's

Authorloopus

Hello, For support requests, please contact me from the support page, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Authorloopus

Thank you, fixed :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from GazWalker

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPayments
CustomerGazWalker

Anyone having issues having upgraded to WP5.5? I can't edit any of the forms in admin, front end is fine, viewing orders and most other actions seems OK too...

Authorloopus

Hello, The plugin works normally with WP 5.5. Feel free to contact me from the support page if you need help, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Authorloopus

Thank you. It was a plugins conflict, it is now fixed .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davidfruishn_DISABLED_1695928812

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerdavidfruishn_DISABLED_1695928812

Hello friend - one question, is it possible to only allow one thing to be selected? E.g if I have 3 options - right now they can click all 3 and proceed. I only want them to be able to select 1 option

Authorloopus

Hello, Yes, you simply need to give to these items the same "Group" option name to make only one selectable at same time.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davidfruishn_DISABLED_1695928812

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerdavidfruishn_DISABLED_1695928812

is it possible to show the info on the right hand side like this: https://ibb.co/dDMxQtQ I want it to appear on all steps?

Authorloopus

Hello, No, sorry, there is no specific option to do that currently. If you need a freelance to develop such customization to your version of the plugin, I can recommend this team : https://www.wpdeft.com/ . They are used to work with this plugin.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from muzzer

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customermuzzer

with the address autocomplete is possible to enter the postcode and in the autocomplete results can it show a list of addresses with house numbers so a customer can select their house number, street and town? At the moment you are only able to select the street?

Authorloopus

Please can you use the "Reply" button for new messages ? No, sorry, there is no specific option to modify the Google Maps Autocomplete results currently .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from muzzer

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customermuzzer

Hi, Can we have an address field that once the post code is entered then a list of addresses shows so the customer can select their address from the list?

Authorloopus

Hello, Yes, here is the way to do that : Fill your Google Maps API key in the form settings (you can find details in the documentation) Set the "Type of information" option of the text field to "Address" Activate its option "Autocomplete"

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from designpoto

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationPDF and email
Customerdesignpoto

left align

Authorloopus

Hello, It can be done by enabling the option "Align the form to the left" in the "Design" settings tab of the form . I replied to your email .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from chilleandersson

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerchilleandersson

Hi, Thanks for an awesome add-on! So 'I'm wondering if the scenario is possible Let's say it's an e-commerce site selling tables where you can choose the width/height of the table. So by pulling two sliders (one for width, one for height) I change the measurements. This Also updates the price. For example between width 0-100 its price A, width 101-200 its price B and width 201-300 its price C. Now this I think is possible but at the same time I would like to show an image of the table and as I change the width (in this case) the image also changes in the images A, B and C depending on where you are on the slider for with? I know these to functions work separate, but I'm not sure when combining them, although I think so? Thanks a bunch! / Christian

Authorloopus

Hello, Thank you :) You can create a "Layered Image" to create the dynamic image, and define the wanted visibility conditions for each layer inside. In this case, all the images of the layered image item must have the same size (if needed you can use a fully transparent image as "Base image") . Otherwise you can create one rich text item for each image (simply click the "Picture" button in the rich text toolbar to insert an image), then use their "Show depending on conditions" option to show the good one based on the wanted condition (the value of the width slider) . Is it ok ?

Customerchilleandersson

Superb, sounds great! Cheers!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Neoromain

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportWooCommercePayments
CustomerNeoromain

Hello, I'm having a problem with WooCommerce! Once I have created my form (which gives the customer the possibility to configure the product to sell). I went to WooCommerce and started creating my products, on each product I put a button that redirected to a page where I had pasted the form shortcode. I put a final redirect from the form to the cart, but each time it tells me that the cart is empty !!! It does not take into account all the parameters of the form to convert it to a general price and add it to the cart! Is there another simpler way to link a product created with WooCommerce, directly to a form, then ultimately to the cart and payment for the total price generated ??? thank you for your comeback

Authorloopus

Hello, You need to assign existing wooproducts to the target items by using their "Woo product" option from the item panel. The products assigned to the selected items will be added to the woo cart with the price defined in the form.

CustomerNeoromain

- I have my E&P form. - I go to "products", and I create a "new product". This is where I block, I can't see where to put or link the form to the product! Is it at the level of the E&P form or is it at the level of the product created with woocommerce? Would it be possible to give me the steps one by one please? P.S: there was a new extension update yesterday, and once installed the interface has changed completely, but the extension sometimes has bugs !!! It's normal ?

Authorloopus

You need to edit the wanted item from the E&P backend and use its option "Woo product" to assign an existing woo product to it. Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerNeoromain

Hi, I am coming back to you once again to solve my problem! I still cannot link my form to a WooCommerce product !!! I can't find the box where to put the WooCommerce product identifier. I have a form full of steps, with dimensions, width, height, quantity, laminating, cutting, etc. And not all of these steps add the WooCommerce product code. On my E&P backoffice, in all tabs: General, Texts, E-mail, Last step, Payment, Summary, Discount coupon, GDPR, Appearance ... I can't find anywhere to add my WooCommerce product code. And if I have to put this code inside each element that I created in my form, know that some elements it is possible to add a product code and others not! I still don't understand a thing. Maybe the English messes up the translation for me. If you can also answer me in French, I won't say no! Can you give me concretely where to put the WooCommerce product code, what is the box called? And is it in the general settings of the form (general, texts, etc.) or in each element that I created of the form? Thank you

Authorloopus

Hello, I correctly received your support request and I replied, please can you check your inbox ? The form itself isn't linked to a wooproduct, only the items inside can be linked to woo products then added to the woo cart. Edit the target step -> edit an item -> use the field "Woo product" . Please check my email .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Wibernet

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
CustomerWibernet

Hi there, Ive been having issues with https://wibersolutions.co.za/fibre/ if you look at it on a phone it seems to be going under the text for some odd reason.

Authorloopus

Hello, The problem comes from this custom css rule created from the Form Designer : body #estimation_popup.wpe_bootstraped[data-form="47"] #mainPanel>[data-stepid="191"]>DIV:nth-child(3) { height: 387px; width: auto; } You can click the pencil icon at top right corner of the Form Designer screen to edit the css rules and remove this one .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from dipsha35a

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
Customerdipsha35a

Adding fruit to juices varies the flavor, but it comes with a price -- extra calories. If you are doing a juice fast and drinking green juices is your only source of nutrition, you can still enjoy weight-loss benefits while getting all the vitamins and minerals your body needs. The key is evenly spreading out your intake over an entire day since your body uses energy throughout the day, versus one or two servings full of calories. Packing an entire day's worth of calories into a few servings can be a recipe for weight gain and muscle damage if the body needs energy at a time when its glycogen stores are depleted. Immunity https://medium.com/@venessadcruze/organifi-pure-reviews-does-it-work-ingredients-where-to-buy-and-coupon-code-ac897b6e2248

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ALDECOR_COM

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportCustomization
CustomerALDECOR_COM

When selecting any image, I noticed that there is a new slider at the left of the text description. I didn't add that and I want to hide it. How please ? https://prnt.sc/ttpov1

Authorloopus

Hello, Please can you send me the url of the form where I can see the problem ?

CustomerALDECOR_COM

Just add any area in the first step and see the newt step !! https://www.al-decor.com/cost-estimator-saudi/

Authorloopus

Please can you paste this rule in the "Custom CSS" option of the form (Design tab) ? #estimation_popup .itemDes {overflow-y: hidden !important;} Does it correctly fix this conflict ?

CustomerALDECOR_COM

The code doesn't work when the main language is Arabic, maybe because it is RTL? I don't know why, but when I tried to change the main language to English .. it works ! The problem is that Arabic is the main language to my website and I can't change to English.

Authorloopus

The rule wasn't correctly pasted in the "Custom CSS" option, you need to remove the tags .

CustomerALDECOR_COM

It work well now. Thank you so much.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tutadek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customertutadek

I'm having a problem with Stripe Payment method just hanging on pop-out? No loading at the final step.

Authorloopus

Hello, Please contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from SamiRiding

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CustomerSamiRiding

Hi there, Hope you can help me. My client offers self storage and they need a price calculator form on their website. The calculation form needs to be able to do the following: - Discount the price for first 8 weeks of storage. It needs to display the cost for the first 8 weeks and then the price after the first 8 weeks (if they choose storage for longer than 8 weeks) - Ask for name and email address before you are able to fill out the form - Automatically email quotes to admin and client before a price is displayed Can this be done? Looking forward to hearing from you. Thanks, Sami

Authorloopus

Hello, Yes, it can be done by using the price calculation option, and by enabling the form option "Automatically send email on last step" .

CustomerSamiRiding

Perfect! Thank you so much and I was hoping this was possible. The plugin looks amazing! :)

Authorloopus

Thank you ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from markiede12345

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customermarkiede12345

Hello, please help, for some reason my forms do not seem to "submit" after I click the final button "order my site" there is a bouncing ball that never goes anywhere. Do you have any suggestions why it might be getting stuck?

Authorloopus

Hello, Please contact me from the support page of the plugin, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ryanwachtl

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
Customerryanwachtl

It appears that links within rich text fields are stripped out (converted to plain text) in the order summary email and PDF. Is there a way to retain the HTML links?

Authorloopus

Hello, I just modified the plugin code to allow links in the email and pdf summary. It will be a part of the next update. Feel free to contact me from the support page if you want it immediately : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from chunya

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPaymentsPDF and email
Customerchunya

when i download pdf from email but i cant read it show like this https://prnt.sc/tsh15a how can i fix it?

Customerchunya

i think because i need utf-8 ,how to fix it?

Authorloopus

Hello, Please can you contact me from the support page page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ivory2345

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
Customerivory2345

Hello, is there a login system with your plugin?

Authorloopus

Hello, Please can you explain what exactly you mean by login system ?

Customerivory2345

So basically an option to force the user to login to see the documentation.

Authorloopus

No, sorry, there is no option to do that currently.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WebFalcon-pl

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CustomerWebFalcon-pl

Hello dear, I would like to make a diet form calculator. I will explain what I want exactly and please tell me if it's possible to make something like what I need. Then if t's possible I will purchase. I want to show 5 meals and the user will fill in the form and some parts is calculator part. with features of adding more items (add button). I put a link which is the image that exactly I expect. Please check the image and tell me if it's possible to make the form like this. I am not talking about them or style. I am just asking for performance and functionality. Image: https://prnt.sc/troid6 Best regards.

Authorloopus

Hello, No, sorry, there is no specific option to allow the customer to add items himself in the form currently. It is possible to make the wanted calculations and show their results in a table, but it can't dynamically add rows to the table as asked . I note the suggestion, thank you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Groeigroep

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CustomerGroeigroep

Does anyone know how I can add text between the input fields in the last step? Is this possible?

Authorloopus

Hello, Yes, you can create a "Rich text" item to add custom text in any step of the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from xtrin

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerxtrin

I'm trying to make a calculator for regular loans. A mortgage calculator is a model. It is possible to advise me how to change the calculation formula. I would like the slider to show months instead of years. Thank you

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Sales1234

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
CustomerSales1234

Hello, I'm creating an information calculator for a loan. I have a scroll bar set and I would like to make dynamic text on the next line. When users choose how long they want the loan. I can create value in rich text to display them. But I would like to add a dynamic text that would display 1 year when 2, years, 3 years, 4 years, etc. thanks for support

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using your codecanyon buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from andniel

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customerandniel

Hi, can we put form (email, phone etc) in the second step or in the beginning?

Authorloopus

Hello, Yes, you can use the option "Step" from the item panel of the target element to move an item in another step .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Neoromain

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
CustomerNeoromain

Bonjour, Besoin d'assistance, Après avoir créé mes formulaires, je voudrais lier chaque formulaire à un produit spécifique de woocommerce. Sur ma page "boutique", j'ai mes produits, et quand on clique sur un produit, je voudrais qu'il renvoie directement sur le formulaire, et puis vers la panier pour paiement. Une autre question : combien de formulaire puis-je créer ? Suis-je limité ? Merci de votre retour

Authorloopus

Bonjour, Pour intégrer un formulaire sur le site, il faut coller son shortcode dans une page, et utiliser directement l'url de cette page sur le lien souhaité. La redirection finale du formulaire peut être configurée depuis l'onglet "Dernière étape" du formulaire. Il n'y a pas de limite dans le nombre de formulaires créés .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from webseller2

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
Customerwebseller2

I need to make a totally custom results. I have square meters and kilometers all results are custom and are reliable on each other. Is this piossible

Authorloopus

Hello, Please can you give an example ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davidfruishn_DISABLED_1695928812

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPaymentsPDF and email
Customerdavidfruishn_DISABLED_1695928812

Getting pretty frustrated with this.. I've linked steps but it still takes me from step 1 to final cost...

Authorloopus

Hello, Please can you contact me from the support page, sending me an export of the form ? I will check it .

Customerdavidfruishn_DISABLED_1695928812

Done but there is no option to send you the export... please provide an email address

Authorloopus

Please simply send a message from the support page, I will reply then you can send me the file : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customerdavidfruishn_DISABLED_1695928812

I've messaged you there, did you not get it?

Authorloopus

I correctly received it one minute ago, I replied.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cervezading

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportPayments
Customercervezading

Hello, Have a few questions: 1. Is it compatible with Avada Fusion Builder? 2. I want to make a similar calculator like this one: https://www.wordpress-estimation-payment-forms.com/hotel-room-cost-estimate-demonstration/ But the thing is that I want the people to click on the filters, and then, SUBSCRIBE ON THE FINAL PRODUCT that I show depending on the filters he has clicked. Do you know what I mean? Thanks

Authorloopus

Hello, 1. Yes. You will need to enable the form option "Ajax navigation support" to use it with this page builder. 2. You can use the item option "Show depending on conditions" on your items to show the good product depending on the selection done. You can activate and configure the subscription form the "Payment" settings tab of the form .

Customercervezading

Thank you. Do you have a subscription management guide to see the features? Thanks

Authorloopus

No, sorry, there is no guide for this specific option currently. You can configure the wanted subscription (frequency & text displayed after the price) from the backend of the form. Once the subscription option is enabled, you can use the item option "Price mode" on each item of the form to define if its price is a part of the subscription total cost or of the single total cost. The result of the form can be both costs (single + subscription) . It also works with Paypal, Stripe and Razorpay payment .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from caparros07

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadPDF and email
Customercaparros07

Hi. Is there any way to defer / delay the email delivery time? So it looks like manually work

Authorloopus

Hello, No, sorry, there is no specific option to do that currently. Thank you for the suggestion.

Customercaparros07

Ok thank you. I think it would probably increase the conversion rate

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from RegoMate

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CustomerRegoMate

I see the plugin supports "Send values as GET variables" does it also allow you to "Send values as POST variables"

Authorloopus

Hello, No, sorry, there is no specific option to send the form data as POST variables currently. If you need a freelance to develop such customization to your version of the plugin, I can recommend this team : https://www.wpdeft.com/ . They are used to work with this plugin.

CustomerRegoMate

Thank you very much, I will contact them.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alisina12

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadBooking
Customeralisina12

Hi, big thanks. I love this. I have a question. Do you have any plans in near future to add SMS options for confirmation. I am using this for booking. I want customer and I to get SMS. thanks in advance.

Authorloopus

Hello, It isn't planned currently, but I note the idea, thank you !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Fethi94

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CustomerFethi94

Hello, Ya t-il une possibilité de passer une variable ou une valeur par défaut dans des champs texte ? Concrètement, le plugin nous permet actuellement de générer des factures. On a 2 gros clients qui représentent 80 des factures...et 20% de particuliers... Le but serait de pouvoir renseigner les informations des 2 principaux clients automatiquement (noms, adresses, etc...) en fonction du contenu d'un menu déroulant (Client1, Client2 ou nouveau client). Si la 3eme option est sélectionnée, les champs de contact restent vides... Merci d'avance pour votre retour

Authorloopus

Bonjour, Voici le code à utiliser dans l'option "Custom JS" du formulaire pour faire cela : jQuery(document).ready(function(){ jQuery('[data-title="Tittre du menu de sélection"]').on('change',function(){ if(jQuery(this).val() == 'Client1'){ jQuery('[data-title="Mon champ Nom"]').val('Nom du Client 1'); jQuery('[data-title="Mon champ Tel"]').val('Tel du client 1'); jQuery('[data-title="Mon champ Addresse"]').val('Adresse du client 1'); }else if(jQuery(this).val() == 'Client2'){ jQuery('[data-title="Mon champ Nom"]').val('Nom du Client 2'); jQuery('[data-title="Mon champ Tel"]').val('Tel du client 2'); jQuery('[data-title="Champ Adresse"]').val('Adresse du client 2'); } else { jQuery('[data-title="Mon champ Nom"]').val(''); jQuery('[data-title="Mon champ Tel"]').val(''); jQuery('[data-title="Champ Adresse"]').val(''); } }); }); Il faut remplacer les différents titres dans le code par les véritables titres des articles ciblés.

CustomerFethi94

Super, merci beaucoup !! Support et module au top !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from RegoMate

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CustomerRegoMate

What's the code for a condition to take $50 off the total price, tried: if([item-247_is Checked] { } but nothing happens

Authorloopus

Hello, Here is the syntax to use : if ([item-247_isChecked]) { [price] = -50 }

CustomerRegoMate

Thank you!

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Question from boutzamat

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerboutzamat

Pre-sale question: Is it possible to make advanced conditional rules? For example. The client wants to order a DJ for 100 people, with lightning show (i.e. $100). If they want to order a DJ for 200 people then the lightning show is $200.

Authorloopus

Hello, Yes, you can use the "Price calculation" item option to configure such dynamic prices in the form.

Customerboutzamat

Thanks for the fast reply. I will purchase it right away :D

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Question from JanvanNiekerk

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CustomerJanvanNiekerk

@loopus - I need some assistance. I am trying to do a calculation using a slider and a "Select Item" field, but the calculation doens't seem to do anything. Here is what I have: 1. A field called "Item" which is of the type "Select Field". In this field I have a list of items with their prices 2. Qty field which of the type "slider" 3. A hidden field called "Calculate Cost" which is supposed to calculate the total price as the price of the item x Qty selected This doesn't seem to be working at all. Please assist

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? I will help you .

CustomerJanvanNiekerk

Where can I find the specific support page?

Authorloopus

Here is the link : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from Neoromain

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
CustomerNeoromain

Hello, I created a form in 6 steps, in the first step there is a default product that costs 25 euro per square meter, in the second step I gave the customer the possibility to adjust the width and height of the product. in the third step, there is the quantity. I would like that when the customer enters the dimensions and quantity, the price progress bar could calculate the price each time. I need help because I can't do it. Thank you in advance for your help

Authorloopus

Hello, You can create an hidden & preselected checkbox in the 3rd step that applies the wanted price calculation. Here is a video that shows how the price calculation option works : https://www.youtube.com/watch?v=xH8frpa7wL0

CustomerNeoromain

Hello, Yes, I have already seen the video, I did the same thing, but on the dashboard where we put the conditions: if, item, .... I would like to know what are the markers that the we can use ? Is it javascript? If, Else, Else if, ....? If I want to tell him (for example): - if: the height * the width 10000, result: calculate ((height * width) * 25) / 10000.

Authorloopus

Yes, it uses Javascript syntax. Ex : if ([item-1_value] * [item-2_value]

CustomerNeoromain

Oh, thanks, I entered the code, and it works! Sorry to bother you again, but I have another problem. I will summarize the subject for you: I have a product to sell that can be customized. I created 4 stages: dimensions, quantity, optional finishes, cutting. On the first step (dimensions), I entered the code you gave me, and it works, but on the following steps, it creates calculation problems, and I don't know the origin of the problem. On the second step (quantity), I entered the following code: (quantity * price generated from the dimensions), and it adds 25 more units for no reason. Same for the stage (optional finishes), I ask him to calculate the price of the same area with an option and he adds 25 units of which I do not know the origin. I have many qustions : -Do you have to create a "calculated cost" at each step? -Is it possible to have live assistance or by videoconference? It would be faster and more rewarding for me! Thank you again for your prompt and fair responses. I await your return

Authorloopus

The result of the calculation defines the unit cost of the item where it is applied (not the total of the form). This price is added to the total cost of the form, with all the other selected priced items. Feel free to contact me from the support page if you need help on a specific point .

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Question from Eutom

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadWooCommercePayments
CustomerEutom

Hello, is it or will it be in the future compatiblr with Amazon Pay, Android Pay and Apple pay? Best regards.

Authorloopus

Hello, The current payment gateways (if the form doesn't use Woocommerce) are Stripe, Paypal and Razorpay . I note the suggestion, thank you .

CustomerEutom

Hello. I am checking that 30% of my visitor use iOS and 37% Android. Are you planning to add Apple pay and Google pay soon in your plugin?

Authorloopus

Hello, It isn't planned currently, but I note the suggestion, thank you .

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Question from kenhwa

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePaymentsPDF and email
Customerkenhwa

Hi , possible to send like customer address, name, from this form to woocommerce checkout page ?

Authorloopus

Hello, No, only existing woo products can be added to the woo cart. The other information is sent by email to the admin at the end of the form, with the same order reference than the one added as woo product attribute in the cart .

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Question from v10plus

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerv10plus

Hi, why everytime i want to edit my form, it couldn't be opened? it just green screen appeared. But i could preview, see orders, etc. except Edit Form.

Authorloopus

Hello, Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from Eutom

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CustomerEutom

Hello. How does Google Analytics work with your form? Is it counting the clicks of users starting, boucing, and submiting each form?

Authorloopus

Hello, It tracks the visited steps of the form, you can find instructions in the documentation of the plugin .

CustomerEutom

Thanks for your reply but where can I find the visits to the forms in google analytics? (I have the form in a popup, not in a page). Best regards.

Authorloopus

Each step is tracked thanks to an anchor in the url registered in the Analytics dashboard : https://www.yourwebsite.com/the-form-page/#step-1-title https://www.yourwebsite.com/the-form-page/#step-2-title ... https://www.yourwebsite.com/the-form-page/#final-step

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Question from matiyashu25

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customermatiyashu25

Hi there, this pre sale question, i am interested with your website cost estimation form in your demo. this is the feature that i needed on my website. Can i change numbers or words instead of logo in the answer option? do you have quiz form or scoring system in the form? thanks

Authorloopus

Hello, Yes, you can freely create buttons checkbox, fields, dropdowns etc... instead of selectable images. You can use the total price as score (the currency can be removed or modified from the settings of the form) .

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Question from SavoirFaireMC

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadLicensing
CustomerSavoirFaireMC

How do i deactivate a license on a staging site to move to the live site?

Authorloopus

Hello, You simply need to fill your purchase code on the live site, that's all.

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Question from Fethi94

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CustomerFethi94

Bonjour, Lorsqu'on active l'envoie des données par get, est-il possible d'ouvrir la page saisie dans un nouvel onglet ? Merci d'avance

Authorloopus

Bonjour, Non, désolé, il n'y a pas d'option pour faire ça actuellement, il faudrait modifier le code du plugin. N'hésitez pas à me contacter depuis l'onglet support si vous voulez une version personnalisée qui fait cela.

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Question from Eutom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CustomerEutom

Hello. I receive this error when I edit the items/fields of the last step and save. Uncaught TypeError: Cannot read property 'length' of undefined at lfb_saveItem (lfb_admin.min.js?ver=9.7069:1) at HTMLAnchorElement.onclick (admin.php?page=lfb_menu:3947)

Authorloopus

Hello, Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from victorgm

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customervictorgm

Hello! Is it possible to add columns in the view of orders view? I would be interested in adding the field in the list that I added in last step to filter quickly. Another question is if the pdf's could be sent in bulk in the list of view orders by selecting those orders. Update I have to enter one by one and I would like to have both possibilities. Is it possible somehow to do it?

Authorloopus

Hello, No, sorry, there is no these specific features currently. Thank you for the suggestion. If you need a freelance to develop such customization to your version of the plugin, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .

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Question from pedrobarbero

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author replies
Customerpedrobarbero

In one step, is it possible that the system only allows you to select one element at a time?

Authorloopus

Hello, Yes, you simply need to give the same "Group" option name to the target items to do that.

Customerpedrobarbero

Thanks a lot!

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Question from jugunn

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
Customerjugunn

Is there a tutorial for setting stripe up? I've entered my api keys and the secret and it's not working for me. Some help would be appreciated.

Authorloopus

Hello, You normally simply need to activate the Stripe option and fill your stripe keys to activate it. Please can you indicate the url of the form to me ?

Customerjugunn

otghelp.com its first thing you see

Authorloopus

Thank you. The form sounds to currently use Paypal only. Please can you check ?

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Question from joshuasr

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customerjoshuasr

Hi, how can I hide the step title for a specific step and collapse the space where it was showing? I need to make the rich text field for a step shift all the way to the top of the modal screen.

Authorloopus

Hello, Here are the rules to use in the "Custom CSS" option of the form to do that : #estimation_popup [data-title="My step title here"] .stepTitle { display: none !important; } #estimation_popup [data-title="My step title here"] .genContent { padding-top: 0px !important; }

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Question from Eutom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerEutom

Hello. I want to make the number field required. But connected with the other number of fields like. I have three number field in one step, I want the user to fill value in one of the three number fields. I think we can do through Group Name option, But could not find for number field.

Authorloopus

Hello, Here is a way to do that : Enable the option "Hide next step button" in the step panel Create a "button" item and enable its option "Call next step on click" Use its option "Show depending on conditions" to show it only if one of the three number field has a value superior to 0 If wanted you can also create a "Rich text" item to display an error message and use its option "Show depending on conditions" to show it if the three number fields have 0 as value It will force the user to fill a number field to continue to the next step .

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Question from Eutom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CustomerEutom

Hello. Is there any way we can save the form before being complete on last step?

Authorloopus

Hello, No, sorry, the form is submitted in the last step only. But if needed, you can remove all items from the last step (the email field must be placed in another step) and enable the form option "Send email automatically on last step" in the "Last step" settings tab of the form. The email will be sent automatically when the user will arrive to the final step .

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Question from WDGrimm

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CustomerWDGrimm

Hi again ,-) is there a possibility to provide subscriptions with a discount? I have seen that the discount only applies to the individual product... is there any possibility of adjustment or a workaround? thank you very much!

Authorloopus

Hello, Currently the discount is applied to the single cost when the total contains a single cost and a subscription cost. Feel free to contact me from the support page of the plugin, I will send you a custom version that applies it to the subscription cost.

CustomerWDGrimm

your support is really excellent. This is very rare. keep that in mind. you will stand out from the crowd! Which support site should I use?

Authorloopus

Thank you :) Here is the link to the support page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from mephz87

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
Customermephz87

Sorry! my support expire but.... suddendly all my question are multiple choise... how can i dissable this... its just this, please help... i need them to be single choise

Authorloopus

Hello, You simply need to give the same "Group" option name to your items to make only one selectable at same time.

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Question from devASTU

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerdevASTU

Hi, i would like to know if it is possible to integrate the plugin with hubspot to transger users data to crm.

Authorloopus

Hello, It is possible to send the form data to Zapier and use it to transfer it to the wanted CRM .

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Question from WDGrimm

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CustomerWDGrimm

hi, i can't cope with the calculation and the variables and would be very happy about a support: in one field ( item-266 ) I want to change the variable and proceed like this: if([item-266_quantity] >3&&[item-266_quantity] 6&&[item-266_quantity] <11) { [variable-3] = 2 } Now I was of the opinion that I should query the values in a field on the next following page via an if-statement and then query the price again ( again via an invisible, preselected checkbox ). Like this: if([variable-3]==1){ if([item-280_isChecked]||[item-274_isChecked]){ (0-[total])+49 } } if([variable-3]==2){ if([item-279_isChecked]||[item-275_isChecked]){ (0-[total])+79 } } But it seems that the [variable-3] has not been set. Of course I have defined this variable in the settings before. I hope you can help me here. thanks a lot in advance!

Authorloopus

Hello, You need to use the shortcode [variable] instead of [variable-3] in your variable calculation : if([item-266_quantity] >3 && [item-266_quantity] 6 && [item-266_quantity] And here is the syntax to use in the price calculation : if([variable-3]==1){ if([item-280_isChecked] || [item-274_isChecked]){ [price] = (0-[total])+49 } } if([variable-3]==2){ if([item-279_isChecked] || [item-275_isChecked]){ [price] = (0-[total])+79 } } Is it ok ?

CustomerWDGrimm

Yes! Thanks a bunch

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Question from airallineed

2 direct author replies in this public CodeCanyon conversation.

6 messages2 author repliesBuyer threadSupportPDF and emailLicensing
Customerairallineed

Hello, what could be the reason that one folder got more than one file when someone ordered something? It looks like it will be mixed up with other uploads? Shouldn't one folder just have one upload from one order? (I deactivated multiple file uploads). It wasn't like this a time ago. But I already had problems in the past that I could not open the fileupload from the email I receive (you already checked this and could not find a solution, even after I deactivated all my plugins) So i need to find the right folder and the right uploaded file. I have Version 9.702 thank you!

Authorloopus

Hello, Yes, there is one folder created in the uploads folder for each session when files are uploaded in the form . Please apply the last automatic update (9.706) then contact me from the support page by using the account that has support rights if the problem persists, I will check it .

Customerairallineed

Thanks. I updated it, now the folder problem seems to be okay. But I remember now why I did not update it again. Because now I can't open my order list anymore (that happened already in the past after an update and I even lost all my orders after an update, that was the first feature with the encryption...) console says: Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data success XXX/wp-content/plugins/WP_Estimation_Form/assets/js/lfb_admin.min.js?ver=9.706:1 jQuery 4 i fireWith x c It is loading forever(the pulsating circle animation).

Customerairallineed

Nice, I lost all my orders again. This is not acceptable. If the Encrypt data in the database is deactivated it loads the list, but all the emails are gone. just the orders list is visible when clicking the order detail nothing loads, everything is deleted due to the update. How could I forgot that, this happend 2 month ago that was the reason I did not update (again). I never ever had so many problems with one plugin. The last time I granted access to the support (and renewed my support) no one could help me. It takes days to backup the website and all other stuff. And all the orders we don't have access now.

Customerairallineed

Now i backuped the whole mysql database and backuped the files from yesterday for the wordpress plugin folder and now I always get a 404 error when clicking in the menue on "E&P Form Builder". XXX/wp-admin/admin.php?page=lfb_menu It seems that this is not existing?! The License Menue is still working.

Authorloopus

Hello, Please contact me from the support page, sending me an export of the forms, I will check it .

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Question from abisaics

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportCustomizationPayments
Customerabisaics

Hello, I need a way to add days to a START date picker so that the result is displayed in an END date picker. Example: 1. User selects a date in START datepicker (1 July, 2020) 2. User selects a checkbox (7 days) 3. END datepicker AUTOMATICALLY displays the date (8 July, 2020) The Summary shows: Starting date "START" = 1 July, 2020 End date "END" = 8 July, 2020 Number of days: 7 days How could i do this? Regards. regards

Authorloopus

Hello, There is no direct option to do that, it would require some custom JS. Please can you contact me from the support page of the plugin, sending me the url of the form ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from biopaul

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
Customerbiopaul

Hello, to use Woocommerce I need create the products or I need to have not products on WC to manage orders? I try to analize before buy, because I have a lot of products to create if it is necesary. Thanks

Authorloopus

Hello, The products must exist in Woocommerce to be assigned to items of the form .

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Question from Jeneisha

5 direct author replies in this public CodeCanyon conversation.

10 messages5 author repliesBuyer threadSupport
CustomerJeneisha

Hi loopus I'm having a bit of an issue with my price calculation. Table: 1-499 price = 0.41; 500-999 price =0.40; 1000-2999 price =0.35; Based on this table if a customer enters 500 items I would like to multiply the price by the items entered. e.g. (500*0.40) Can you assist with such price calculation please. I commented earlier but this issue is a bit more complicated than the first.

Authorloopus

Hello, I replied to the first thread, here is the calculation to use : if( [item-X_quantity]

CustomerJeneisha

Hi thanks for replying. However, I would like to know how can I multiply the item quantity by the price being included. It's a printing website, so when the customer selects how many pages included in the document, I would like the calculations to multiply the total number of pages by the prices from the if function. I tried to include it following the example from the price calculation on the plugin but it doesn't work. Can you assist me please. if( [item-244_quantity] <=499) { [price] = [item-244_quantity] * 0.41 } else if( [item-244_quantity] <=999) { [price] = [item-244_quantity] * 0.40 } else if( [item-X_quantity] <=2999) { [price] = [item-244_quantity] * 0.35 }

Authorloopus

Hello, The result of the price calculation is automatically multiplied by the selected quantity of the item where it is applied, you don't need to do it yourself. Feel free to indicate me the url of the form, I will check it .

CustomerJeneisha

Hi, Unfortunately I'm building the website locally. However, I included screenshots of the form. I'm currently using the code you gave me. It's only calculating the cost for one quantity. Step 1: Selecting quantity of pages https://paste.pics/3e07ae06cc9d181b138a491d57919cc4 Step 2: Selecting page size (I entered the codes here) https://paste.pics/f839e3296be535a67d6d6aec08272fab Please let me know if I can supply you with anything to assist with this issue. I do apologize for the inconvenience of not having a url.

Authorloopus

Ok, so this calculation is applied on the items of the "Layout" step . Is the option "Use value as quantity" of the number field "Number of pages" (#244) correctly enabled ? The calculation would be : if( [item-244_quantity]

CustomerJeneisha

Thank you for the code, however the money remains at $0. I'm of the assumption I have not correctly enabled the option “Use value as quantity” of the number field “Number of pages”. How can I enable it correctly? Thank you for the quick response.

Authorloopus

You need to edit this number field and activate the option "Use value as quantity" from its item panel .

CustomerJeneisha

It's working! Thank you so much for this support. The plugin and creator is awesome. Keep up the amazing work.

Authorloopus

Thank you !

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Question from Laduff

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CustomerLaduff

Bonjour, Est-il possible de réaliser la même chose que ce site ? https://www.diyvape.fr/fr/devenez-createur/

Authorloopus

Bonjour, Oui, vous pouvez créer un processus similaire (avec un design différent), en utilisant des pourcentages dans la seconde étape. Il est possible de créer une checkbox masquée et préselectionnée à la fin de la seconde étape, activer son option "Ne pas ajouter le prix au total" et utiliser son option "Calcul de prix" afin de calculer le pourcentage total réparti (en additionnant les quantités des différents éléments sliders) , puis d'utiliser le prix de cette checkbox dans les conditions de visibilité d'un élément "Texte enrichi" affichant un message d'erreur, ou dans celle d'un article "Bouton" , afin d'empêcher l'utilisateur d'aller à l'étape suivant le total des % dépasse 100 .

CustomerLaduff

Merci pour cette réponse complète et très rapide !

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Question from Eutom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CustomerEutom

In the case a user is making an order, and the payment fails (i.e Stripe) how will it show in your plugin system?

Authorloopus

Hello, Please can you use the "Reply" button for new messages ? Thank you . If the payment fails it will show an error in the Stripe payment modal, so the user will have to make a valid payment to submit the form .

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Question from Eutom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CustomerEutom

Hello. How can I identify an order made from your plugin form with the corresponding order in Stripe?

Authorloopus

Hello, I replied to the first same similar post .

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Question from Eutom

4 direct author replies in this public CodeCanyon conversation.

11 messages4 author repliesBuyer threadSupportPaymentsBooking
CustomerEutom

Hello. Is it possible to make a cancellation of a booking and refund. Example: customer makes a reservation > pays through Stripe > customer contacts for a cancellation > I cancel and refund the money. Can I set up a reservation as cancelled? Can I refund from the backend? Best regards

Authorloopus

Hello, No, sorry, there is no specific option to do that currently. The payment can be refunded directly from Stripe (from the "Payments" page on Stripe dashboard), and the calendar event must be deleted from the calendar panel of the E&P plugin. I note the suggestion, thank you .

CustomerEutom

So there is no way to mark a form as "cancelled"?

CustomerEutom

I found it. There is an option to change status. But where can I find the code of Stripe payment? Code similar to this: pi_1uTN6JSuOHsiHgLJLr1gf7FA

Authorloopus

Hello, There is no such Stripe code stored by the plugin currently, sorry. It normally can be found directly from the Stripe dashboard.

CustomerEutom

How can I identify an order from you plugin with the corresponding order in stripe then?

CustomerEutom

How can I identify a order made from you plugin form to the corresponding order in Stripe?

Authorloopus

From the form title and customer email added as payment description in Stripe .

CustomerEutom

This can lead to issue I guess. As when I get orders from the same email and form then how can I iddentify the corresponding one? I think it should be a unique code for each transaction.

Authorloopus

In this case you simply need to check the payment amount and its date. Thank you for the suggestion, I note it .

CustomerEutom

Yes, and last 4 digits of credit card. But it is tough and not as safe as getting a unique payment code of stripe in the form list as oder systems do.

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Question from OmriS

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CustomerOmriS

Can you do a min-max value? So at the end it would say your estimate is $1000 - $2000 etc?

Authorloopus

Hello, Yes, the form can give a price range as result. The range can be a fixed range or a percentage of the total price .

CustomerOmriS

I meant for each option you select can a min-max value be given, so when it gets to the end its got a from and to price estimate?

Authorloopus

I am not sure to well understand, please can you give an example ?

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Question from mgeorgiou

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customermgeorgiou

Hey, I have put a custom validation for phone number where number has to be min 10 in length but how do I display a error message if someone enters a wrong number with less length?

Authorloopus

Hello, There is no option to show an error message for a text field validation, sorry. The field will be colored in red if it isn't validated .

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Question from zohaibsiddique

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
Customerzohaibsiddique

can we get and show the "title" of an item from previous step based on selection and show on the next step?

Authorloopus

Hello, For support requests, please contact me from the support page by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from kennethmaes

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadCustomizationPDF and email
Customerkennethmaes

Hello, I want to buy this plugin as cost calculator. But I have 2 questions. My customer has to enter the length and width. The plugin should then give the price as in the attached price table. Can I enter these dimensions and prices in the plugin? The dimensions in the price table are the measurements up to the size. For example if S = 1900mm the plugin should look in the table of 2000mm. If S = 2010mm the plugin should look in the table of 2200mm. The same for the P column. Would it be possible? Can the plugin also make a PDF quote and send it to the customer? Thank you. Kenneth

Customerkennethmaes

Here is the screenshot of the price table: https://snipboard.io/06LOEm.jpg

Authorloopus

Hello, Yes, you can make such price calculations by using the custom calculation tool ( https://www.youtube.com/watch?v=xH8frpa7wL0 ) . Here is an example : if ( [item-1_value]

Customerkennethmaes

Hello, I have done it exactly like the youtube video. I have the correct item values within your example code, but the calculation keeps on 0€.

Authorloopus

Hello, Please can you indicate me the url of the form ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ULinn

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CustomerULinn

I am using E&P 9.6741 and need to change the reply-to adress from the customers name to the shop-admins name due to the mailserver's spam-recognition. How can this be done? As I use a bundled version, I can't use the support-form, sorry ...

Authorloopus

Hello, If you had the plugin included in a theme, the support is delivery directly from the support team of the theme. Please send them directly your support requests .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from frankdage

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerfrankdage

HI, is it possible to show form without popup please, popup is becoming annoying want like inline please. Thank you.

Authorloopus

Hello, Yes, you simply need to use the form shortcode without adding the "popup" attribute to do that : [estimation_form form_id="1"]

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from louaybelhassen

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerlouaybelhassen

hi, i can't find radio button in the field type ? i want to allow the user to choose only one choice . how i do ?

Authorloopus

Hello, You simply need to give the same "Group" option name to the target items to do that. It works with checkbox, but also with images and buttons.