Real CodeCanyon questions and author answers

Hello, I wanted to know if it's possible to create different forms and link them?

Hi Loopus, still so happy with your plugin and I see that you work on the booking function. This is great. Nevertheless we as a bakery would be endlessly thankful if we could manage to only accept date entries that lie at least seven days in the future. I played around a lot with the plugin but did not manage it. Would you be willing to put this idea on your notebook, so that we could determine a dynamic minimum date range to accept in the time picker? Thanks a lot for your great work! Your plugin is a real life safer!

The plugin isn't working on Android. Has the bug been identified?

The last time I tried to get support from you --last week-- I got blown off. All you did was turn off my cache system without permission, or even attempt to solve the issue (which was a CSS loading issue). There are other people who have reported the same issue. How about telling me what I need to do or look for, as I am not sure I can trust you again with admin credentials.

Clearing the cache is not the issue. It wasn't the compression program, either. Its how your plugin loads CSS. You didn't even bother to troubleshoot. You did the lazy thing and just blamed the client. I had to go through your program and problem solve the issue. I am always amazed at programmers who think their customers are idiots. Also, here is the private response I got from you: "I totally understand the frustration felt about the problem, but I think you could directly respond to my email and write me that, I would have continued to help you to find a solution to this situation. I checked again the test page after reading the angry review and comments, but it sounds to work correctly now. Did you find how to correctly refresh the used cache plugin ? " Why should I show you any respect when you had already blown me off? Also, I am not going to ask for a refund. I am going to continue to demand PUBLIC support from you. Tell me why your plugin isn't compatible with Android? You still haven't answered the question or offered a solution.

Hi, in the newst update in Wordpress a read something about "reminder as an email"? Where can I find this feature or what is it? Thank you

It´s possible to custom csv file? thanks

Thanks for your reply. :( and some plugin?

Is it possible to add the fees at the end of the process? We have created everything here https://cabanicrea.com/presupuesto-pagina-web/ , but we do not see that there is a possibility. Thank you

Thanks!

Hello, I just want to confirm one thing: I have one community based website but in two parts. One main domain and the other one in subdomain. I want to use the plugin on both the website, may I use it without buying a new licence? Because the site is split into two part due to functionality related issues as I needed to use different themes so had to create a subdomain. Please confirm me if I can use it. Thanks.

Hi, I have this plugin bundled together with the X Theme. My issue here is that my last step was to add product to my woocommerce cart. It work perfectly for desktop but i had issue with when i do it on mobile, it didnt capture the order. Help pls

Yup noted on that and I had already send my request with them. However, i do think about buying a license as I am interested in the form builder also. But if the problem im encountering is there, I dont know if I should get other option for what I am looking for

Hello, does this payment from has a calculator look like http://ow24h.com/ ore http://ow24h.com/boosting/ something like this form ?

I need users to be able to enter decimal values (.25,.5, 1.5, etc.). Your "slider" item type and "number" item type, don't appear to accept these values.Is there something I'm missing?

You're right, the numbers field does look like it accepts the decimal value but it doesn't work well in my calculation. Take a look at this webpage - http://wproservice.info/quote-calculator/. Follow this flow: Get Started > Seeding > New > Enter in 1 (Acres). The formula for the field is [fieldname_value]*768.30. When the value is 1, it appears to work correctly. But when i enter "0.5" in the field, it does not cut the number in half. Did i do something wrong with my formula?

Pre-purchase question: It is possible to do something like the following: Type of house 1 = $ 50,000usd (this value varies according to the type of house) Calculate... Initial fee: 30% = $ 15,000usd Number of installments: 12 (choose a number) = $ 1,250USD per month (would be calculated automatically) Remaining funding: 70% = $ 35,000usd Number of installments: 60 (choose a number) = $ 583usd monthly (would be automatically calculated) The idea would be to enter the initial value of the house, and that the system estimate the monthly values and the initial fee according to the number of installments that are chosen

1. I would like to add a countries selection field 2. In a different selection field that lists professions, I would like to give the client an option of filling in their career if it's not listed

Hi Loopus... Question... Do you have in your plans to add the PayU getway anytime soon? Thanks!

1. It would be nice if we could import Mailchimp Templates into the "Email" section as a template. So it would be easy to import them and we would have some templates to send a confirmation mail. And additionally that it is possible to attach something to the email. 2. Would be awesome if it would be possible to "retarget" some customers. For example if someone orders something the pdf will be sent but the customer does not pay (after the redirect to paypal). It would be great to have a geature where the customer will be reminded to pay. Maybe with a link to pay the originally order amount. 3. I don't know how to use this feature: [payment_link] : It will show the payment link here if the payment is placed in the email It it possible to place a link in the order pdf where the customer can pay the amount on the pdf without manually typing in the paypal address and the amount and order reference?

4. I still have the problem, that the links to the uploaded files do not work. Because of a right problem. You stuff could ne help me the last time to fix it. Maybe it is another plugin that prevents the right rights. My folders get the right 0747 instead of 0755. So I get a error like: Forbidden You don't have permission to access /wp-content/uploads/CostEstimationPayment/... on this server. Server unable to read htaccess file, denying access to be safe And I need to change the rights of the folders to 0755 to see the content. I can't see them in the backend I need to change it in the ftp first. 5. In the order list section in the backend, please make a confirm button when the delete button is clicked. Right now it deletes the order without asking. And is it possible that with the delete feature also deletes the uploaded attachment on the server as well?

Hi, Is it possible to allow user to pick date according to quantity? e.g.: If Users order 2 units, should be current date + 1 (disable datepick on current date); If users order 4 units, should be current date + 2; And at the same time disable picking date on Saturday ad Sunday? Thanks a lot!!

Hi. I have pre-sale question. Is it possible to make your awesome plugin to sync with any calendar plugin or service to show available and not available days. Thanks

I see in comments You are noting this suggestion already a year)) nothing arrived))

Hi!! If someone is not interested to learn all this logic and calculation science and gave you a small excel sheet with all the equations, conditions and results is it possible to be done by a team member from your side?

Thank you for your honest reply! 1- Is there somebody that you can recommend? If Not? 2- If i send you the excel sheet would it be possible to tell me if it's doable or not. (The point is i don't want to buy or learn new thing and discover at the end it might not work for me.) 3- Or can i have access to a full demo version in order to find out if what i am looking for is achievable ?? Regards...

Subtotal by step. Hello, Is it possible to have a specific total by step ? example : step1 : total1 step2 : total2 Final step : total1 + total2 thx for your answers

Hello. And in your plugin you can make that the data are filled in the calculator by the user displayed in his personal account, as in the "View orders"? Tell me how to do this :)

hello, i have the following situation: i have different plans, what includes different quantity of products. so lets say, plan a includes 5. but the customer wants 10, so i add a slider for that, where they can add those 5 pieces for each 100 dollars now there are two ways: 1. slider with quantity 0-10, and start adding 100 dollars if amount is higher than 5, until there nothing happens and 6 will be price + 100, 7 price plus 200 etc. 2. (what i prefer) starting the slider minimum 5, and adding 100 dollars each when it's 6, 7 etc. can you give me the code for those two situations? thanks in advance!

thanks, but it didn't work. it doesn't add anything to the number. i changed the item-1 to the current slider. can you help me?

and also it adds an amount at the last step, and i dont see why

Hi Great plugin for sure but i've a problem with the coupon code field there's no title or placeholder visible

Hi! Firstly thank you for such a sweet plugin! I do have one question, is it possible to change the position of the total slider at the top and move it to below the title or to the bottom of the form?? Thanks!

Sorry I had another question as well... I'm trying to make a simple text field with a button. When the button is clicked I'd like another field to appear underneath which I can easily do with the conditional logic. The problem is I just need those 3 fields, no title or anything, when I remove the title and hide the next step buttons etc it's really bulky when I insert it onto my page it should only be about 200px in height with the fields - I've played with the CSS on the form designer but it seems as though there are hidden fields (presumably what I've hidden on the settings) at the bottom that is creating a lot of space? Thanks :)

Thanks it has moved to the bottom, how would i be able to place it between the title and the fields? as it doesn't sit great at the bottom haha! https://bridgefibre.co.uk/products/testing-page/ I will send the details of the other form through that link :) thanks for your help!

Hi, My website is in Arabic language, and I just want to be sure that the plugin is RTL and support Arabic before purchase. My website: https://al-decor.com/ Please advise ! and it will be appreciated if you guide me to any Arabic website using the plugin. One more question. Can I use the plugin with different currencies for visitors from multiple countries, so each one will select his own currency at the beginning. Thank you.

Hi, I need to get more information or samples about how to create the custom calculation. I saw the Youtube video (How to use custom calculations ), but I need more data please . Thank you.

Hi i have 2 question : 1- when i try to create 3rd step your plugin remove the last one 2- in my 1st step i created 2 article , i want my clients choice only 1 not both of them how to do that please Thanks

Hi for the first question : ( i try to create 3rd step your plugin remove the last one) its solved there is no probleme but the secend : in my 1st step i created 2 article , i want my clients choice only 1 not both of them how to do that please

Thanks its work :)

Hi i its possible to add video with a tooltip or modal texte to better explain eache article without make a lot of texte in descrition of the article

hi thanks for your quick reply , but can you be more speefic please , i did find this rich text item , and also i have to hoste the video in my serveur or i can call a youtube video thanks

hi loopus , thanks for your reply but infornetly its not what i want and what i need , i want video to help people choose between services , i want show a littel video explanair to show future costumer what diffirence betwn services , i even tryed to put a gif images but also not work , the gif image showen like a normal image ( not animated )

Its a littyele bit hard to me to understund all this :) i have to make some reserch on the rich text , the simple and easy way to solve my need its to use a GIF images , as a said in my last post the gif images is not moving , how to solve that please

Is there a tutorial for woocommerce? I can not integrate, it ends with order placed, but not to the cart page

Hi, I got 20 images and separated into 2 lines, I reduce the padding between images by using the code: #estimation_popup #mainPanel .itemBloc.lfb_picRow { padding: 2px !important; } But how can I reduce the padding between lines (height)? Thanks!

Hi it is not working, I believe the problem comes from ".col-md-2 ", should it be something like ".itemBloc.lfb_picColoumn"? And, is it normal that the title of separator doesn't present on the frontend? or if I wish to display so, how can I do that? I would also like to display the price instantly on the sidebar, is it possible? Thanks to advise!

Pre-sale question: I need to create a form where the visitor will be able to set his option and send me the form. I need the visitor to fill his name, phone and email. Can I get this with your plugin? Demo link?

Thanks.

Hi. In my task it is necessary for a person to choose or indicate a number, and this number is multiplied by [total] from the previous step. How do I do this in your program, so as not to output a lot of numbers in one step? In my task, a person can choose / specify 8, 80, 800... I will not print all 800 numbers for a choice :)

J'ai passé plus d'une semaine à chercher et là il semblerait que ce plugin soit le bon je viens de l'acheter je suis amoureux j’espère que je serais pas décu

Hello, why is it when i put in €45,00 it shows €45 ??

ive send the mail

Hello, I am using the "Get the value of a field" function within a rich field item. Is there a way to get rid of the " quotation marks? Thanks!

Hello Loopus, Thanks for this plugin! Is there a way to limit choices a user can make? if there are more than 2 options that are not part of a group? I would like the user to be able to make max. 4 choices out of 10 in one step. this would be great. Thanks!

Hello, thanks a lot for the workaround. At first glance it seems to work well. But regarding user experience it's not really nice. Once 4 options are selected the button appears, when 5 options are selected the button disappears. Thats cool, but when I deselect my 5th option the button doesn't come back. I have to de- and reselect an older option first to get the button back. Thats confusing and quiet complicated. Would be awesome to have a "simple" standard setting to limit the choices.

Thanks, another question about choices. Is it somehow possible to check items by default and lock them, so that the user can't uncheck the item?

Thank you!

Hi. I am offering a service. From January to April it costs 500$; from May to September it costs 1000$ and from October to December it costs 500$. Now I am asking the customer via a datepicker on which date he wants to book my service. So far so good. I really want to know how I can check the prices for the right date range. I built conditions and it worked for 2018. But I hoped that will work also for 2019, 2020, 2021 ... Because a customer can book my service for 2019 or 2020 already in 2018. Any suggestions? Thanks in advance

thank you for the prompt answer. Do you have any resources to read how I find out how the datepicker is named and how i can go further when I implemented the calculation?

Ok. But where I have to fill in the custom calculation. The date picker has no such field. The item id i found out.

and where I can output the 500 or 1000?

That was right sir. Thank you very much.

is there any possibility that the datepicker knows when the picked date is a saturday?

thank you very much. Is that the right place to send you questions or should I write you a message?

Hi I have a calculation issue that would like to seek for your help: - Item 1 = Service A (Per Unit Price $1) - Item 2 = Service B (Per Unit Price $2) - Item 3 = Service C (Per Unit Price $3) - Quantity field (Shared by all items, e.g. if 3 units input, the total price should be $3 + $6 + $9 = $18) 1) What is the formular? 2) What if the client choose only Item 2 & 3? Thanks!!

It works!!!! Thanks a lot for your great support!!!!

Hello, amazing what it all can do. But very basic question...at the end of the form i can have a button saying order now with my custom link?

Maybe this is a bug but if it is not this needs to be addressed. When using stripe payment option if the user does something that results in a decline there is no notification to that user. Example: User inputs the wrong CVC it doens't give them an error message. So they assume since it shows the message you put in that it was a succesful payment.

I was doing test stripe API's and going through using different test cards when I noticed this issue

When will the update be available? It is not appearing on my wp-plugin panel

9.6.1.0 so will have to update but it currently is not available yet

All is well plugin updated correctly and the issue is resolved. Thank you for such a great product and great support.

Your website is stuck on loading!

Hi, is there a possibility to make each step as a tab so the users can switch between them and see filled fields with the prices?

Hi there. Is it possible to use the [total_price] function in follow up emails like mailchimp etc. ?

hello, i do have a new site, where the theme uses King Composer and nov visual Composer anymore. now it is not possible anymore, to implement the E&P form! it just shows everything opened, so no step by step anymore. can you please help me urgently? thank you

Hi the plugin is great I have a couple of problems if you are able to help -Many times when I try to make a change in the form designer the change is made in the preview but when I press "apply" the whole element disappears. For example if I set shadow to "none" on the "next" button. -The amount slider gets quite distorted and out of alignment and none of the 3 elements match up https://ibb.co/cyEf8x -The amount number does not match the value of the slider on one of my screens and remains at "1" despite the value of the slider being (in this case 900) https://ibb.co/bxfCox The site is dunlins.co.uk if you would like to check things Thanks for your help

Hi, I would like to create a questionmark tooltip but I am not able to use HTML (class="xyz") in the Rich Text. tooltip: https://tutorialzine.com/2014/07/css-inline-help-tips Could you please help me? Thank you!

Hey, is it possible to have a section where people don't qualify for a quote? I have it set up so users have to answer question before the quote. However there is a criteria they have to meet and not all meet it. For this I want them to a receive sorry you don't qualify but for them to have the option to still email in if they have any questions. At this stage it still goes to the final cost page which is the same if they do qualify so the messaging is the same and I need it to be different. Is this possible?

Quick qustion: Can the plugin run without woocommerce or do i need to make products for each items in the steps?

it works great !!

I need a help. How can I make it work on a particular page ?

Hi I just purchased the plugin, havent used it yet but i have a question, is it possible to add more fields where people write their e-mail? I would like them to also write down a phone number that i can call them back on.

Wooow that was quick respond. Great thank you so much! :)

Hello, when is a Payment "verified"? All my Orders says Verified payment "No". Even if the people paid via Paypal. Thank you!

Hi there, Uploading image in the form is working... only the filepath is not working correctly: Image link in admin mail: https://www.toornstrastucadoors.nl/wp-content/uploads/CostEstimationPayment//Mooi_In_Maatwerk_-_Maatwerk_Tafel.jpg The link is missing the path in previous map where the image is uploaded, in this case it should be: https://www.toornstrastucadoors.nl/wp-content/uploads/CostEstimationPayment/5a71cf9cefb9a/Mooi_In_Maatwerk_-_Maatwerk_Tafel.jpg Link in mail is missing, in this case 5a71cf9cefb9a. Can you look into it?

By any chance do you guys have a Dropbox addon for this? Would be AWESOME!!!

Because I would like to be able to accept larger file uploads for my business.

Awesome!! Really hope this gets implemented!!

Can you give the form data in the last step as product attributes? Or how else to add to the order?

in the last step I have additional fields to supplement, for example, an email address - after adding to the basket as information appears in the form eg "Form ref: A00032" from your plugin and I would like to be sent also the data given in the last step as this ID as a note in the order or product attributes. Image - EP FORM and GravityForm produkt: http://imgie.pl/image/4Gkf7

and could you tell in which file is the function adding "form ref" to product?

Hello I don't know why but Customer email not working. Admin email working good but customer did not get email

Bonjour et félicitation pour un bon plugin français. Petite question : Est-il prévu dans les futurs updates de proposer un module "words count" pour les personnes qui font de la traduction ou vendent des articles ? Merci

Just purchased your plugin only to find out that you can't have both Stripe and Paypal enabled at the same time. Why on earth would you choose that choosing one disables the other? Both should be able to be enabled at the same time so customers can choose between them. I'm just lost i the logic as to why you would choose to make it like this?? Please give us the option to enable both and let the customer choose payment method between the two! It's a great plugin but as it is now I can use it for my store....

Hello, looks like your demo site is down - database connection error. Any idea when it may be back up?

My form has stopped working properly. I have got auto next step added but it is not moving forward. Any advice? http://www.cathellis.com/quote/

Ok, I understand. I added images within the quote that do not have a group name . It looked like this https://drive.google.com/file/d/1cSA3D8sPtxzMhJHkMkezlMN38Qqazb15/view?usp=sharing. This was working and has now stopped. Any idea how I can continue with a look like this?

Hi, thanks for building a great plugin for us. I am stuck at a step and I found no clues on this site: How can I build a Multi-select Form so that users can select multiple items at one time? Fox

Yes I see someone asking the same question but I still dont understand which field should I choose: 1) When I use "Select Field" there isnt any "Group" option to choose from 2) I can only see "group" option on "Checkbox" 3) How can I create a group for an item? Is there any step by step tutorial available online?

My site is using heavily conditional fields but what comes out eventually is a lots of padding, see here for reference: https://imgur.com/a/JsQuT Any solution?

Having an issue passing the data to Gravity Forms on the last step, just sent you an email, need help asap thanks.

Was browsing a site where a guy recommended this plugin. No idea if I even need it and probably not , but jesus christ it looks so good I'm buying it anyway.

Is it possible to create form with questions and based on the answers give an advice page based on the answers?

Bonjour, J'aimerais ajouter un petit bouton information à coter d'un item et qui au clique ouvre une petit popup avec des infos sur l'item comme vous l'avez fait ici : http://prntscr.com/i5d1bm et http://prntscr.com/i5d1ue Est-ce possible ou faut-il ajouter une extension ?

Ok merci beaucoup ! Et si l'item en question est un menu déroulant ou une case à cocher même méthode ? Dernière question aussi si je veux faire la meme chose sur d'autre item je duplique le code en bas du premier en remplaçant les variables ?

J'ai tester en remplaçant par le bon titre ça ne fonctionne pas

Je suis en local ca marche quand même ou j'exporte en ligne et je vous envoi ?

Be careful with Ajax Navigation !! Every single form you will create is generating an amount of code lines. Independently where you will place your multiple forms in the site, ALL CODE from ALL forms will be loaded in every page. What it means? That if you create few forms for different proposals (I created few inbound marketing tools), the page size will be increased exponentially. My home page where I have only 2 of my 17 forms passed from 17kb to 36kb (compressed). So only this module is making my site more heavy that all modules I have together including the own site's code.

In my site I don´t use Ajax and without this option activated no one form works !!

Hi, I'm looking at this, is there a way you can make the output a sentence e.g. your investment will be paid off by month 6?

Hi thanks for the quick response. Much appreciated. My last question, I'm wanting 4 simple input sliding bars, then some calculations in the background to be output into the text, is this all possible?

Hi, How can we create subitems in the select field? A select field with Headitems: A -abcd B-abc C-abc D-ab Thanks

Pre Sales Q. I trade Bitcoin and I need to display long numbers (lots of decimals) for my bitcoin buyers in order to show them how much BTC they are buying with a certain amount of dollars. I need to use a calculation in order to display this but I've read that the plugin automatically rounds decimals, is there a way to change this? I would need to display something like this: You pay 200$ and you receive 0.018016 BTC. Thanks

Salut ! J'ai vu que tu as améliorer et ajouter des fonctionnalités de contact au formulaire ! c'est super ! ton plugin de formulaire est bien moi je défends la création Française... :-) je suis Français également ! J'ai une question avant-achat; j'ai été beaucoup trop déçut des formulaires proposés à ce jour : Puis-je réaliser un formulaire identique à celui-ci avec ton plugin ? : https://www.helloasso.com/associations/vegan-france/formulaires/1 avec des colonnes bien séparées et distinctes vois tu ? c'est pour mes formulaires de dons et adhésions compatible avec WP Bakery (ancien Visual Composer) ? PS : J'utilise Stripe pour les paiements :-) Si non tu pourrais me donner un petit coups de pouce ? A bientôt Merci

Aie.... c'est dommage je l'aurais acheté immédiatement ! Il y a Nex-Forms qui le propose avec des "Grid system" ou on peut choisir le nombre de blocs, colonnes etc.... pour faire comme sur le formulaire HelloAsso, mais je l'avais déjà testé, il est pas du tout stable, bug souvent et on ne peut pas ajouter plusieurs logiques conditionnelles et plusieurs redirections de liens en fonctions des réponses. Puis il n'as pas Stripe paiement ce qui est très rédhibitoire ! Petite question : Si il fonctionne avec WP Bakery, je peux créer le formulaire directement dans une page avec WP Bakery et faire 3 colonnes dans le formulaire nan ? Merci j'espère une mise a jour prochaine alors :-)

Hello. It could have been a good plugin if it did not stop working when installed together with WP Attractive Donations System, which is another of YOUR plugin (a shame)... We've tried to make a fresh WP installation, installing only your two plugins together, and start your own demo of this plugin : the start button doesn't do anything ! Sad...

That's what I did a week ago but your first answer was to ask me to connect & ask again using the account that made the purchase (despite the fact I was reporting a bug, so it may help both me and all your other customers) ! Not very customer compliant... :/

Hi Loopus, Before buying your product I was trying it... But I am stuck at a point Suppose we have 10 Products enlisted. The user can select multiple options. There are some options, when you select them, other products related to it get automatically selected. But I am unable to get such an option. Your Groups option is we can only select one product listed under the same group. An example: Listed Products are Milk, Sugar, Tea Powder and Tea. User can select multiple options but when he selects only Tea, other products llike milk sugar tea powder should get automatically selected. I hope you got my point. How can I do that.

Pre-purchase, i want to make a quotation site to make estimates to my clients, at this time i use invoicebee.net, but i need a more powerful solution, the process it's simple 1. make the new client 2. select from my price list (in .csv) the products i want 3. modify quantity, discount, taxes, etc. 4. general the PDF with the estimate Questions: 1. it can be done that way? 2. can i have 2 or 3 profiles with different PDF template and products? 3. the system respect the user restricted access from wordpress? because i need only my personal can make estimates no the public

Also sorry, it can be a way to restrict the products to add by the application guide. Ex. if i select a SSL then i can only select the hosting that accept the SSL configuration all the others can't be selected, so my personal can't make that kind of mistakes?

I really want to use this in internal mode, no for the customer. we sell cctv security so we need a system where we can enter, load the customer information, select the products we thinkt the customr needs from our database and send the estimate to the customer with the template of one of my 3 business, it can be done that way?

hello! a while ago my website developer purchased this plugin from his account but there were some errors ( i could not add pictures as answers). since I didn't needed back then, I didn't do anything about it. if I bought the plugin once again from my account, would You be able to help me? Thank You!

Hello, I offer a service where there is a fixed amount + a monthly retainer fee, both of which would be calculated via the estimating process. Can this be shown on the summery page? EXAMPLE Fixed services: - Build £x Monthly recurring fees: - Maintenance £x Many thanks, Mike

Hello, I want to know if it is possible, that the customers can choose only times and days that are not already booked? The customer 1 booked 29 january at 10am. That the next customer can't book at that same time Thanx for your reply.