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Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. See how real customers used the plugin and how common questions were answered.

5,557

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Public CodeCanyon support history

19,461

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8,679

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78

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Public email addresses and purchase-code-shaped values are redacted. Original wording is otherwise kept as plain text so the support context stays readable.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215

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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from talentbubble

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesSupportPaymentsPDF and email
Customertalentbubble

Hi! Pre-sale questions: 1- I am very interested in purchasing but i need to know if this plugin can add email fields depending on the amount a person chooses ie if I choose one adds one email field , 2 adds 2 fields email and etc. 2- This support bank transfers?? Regards

Authorloopus

Hello, 1. No, a field can't depend on total amount. Steps can depend on a specific item selection . 2. No, payment can be do using paypal .

Customertalentbubble

Ok. Thanks for the reply.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from inka-studio

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerinka-studio

Hello. How can i remove the price decimals? I tried to change "toFixed(2)" >> "toFixed(0)" in the estimation_popup.js file but it doesn't work. Thank you.

Authorloopus

Hello, After editing this file, you need to compress the code using http://www.minifyjavascript.com/, then paste it in estimation_popup.min.js .

Customerinka-studio

Thank you so much for the quick reply

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from shmuel91744

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customershmuel91744

Hello Can this form be created multiple times for many different products items? Or is this form for only meant for one product? In other words when i create a form it is specific for a set of products? Please let me know as i am very interested in purchasing. thanks

Authorloopus

Hello, You can freely create forms, steps and items . Each form has its own configuration.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aristaz

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesCustomizationPDF and email
Customeraristaz

Hi, i have questions before I buy, 1. Can i change the currency ? I will make it in Indonesian Rupiah, and need to adjust the font size on the slider, because $1.000 mean Rp. 12.000.000, or maybe change it to square instead cirle so it can fit in. 2. Does it have thousand separator ? people will confuse to see 10000000 thanks

Authorloopus

Hello, 1. Yes, you can freely change the currency and its position. You can change the font-size of the price adding this to assets/css/estimation_popup.css: .genPrice .progress .progress-bar-price { font-size: 14px; /* the desired size */ } 2. Not currently, but I note the request Thanks

Customeraristaz

thanks for the quick reply, one more.. if I want to use gravity form, will it also send the total cost generated from the form.. it would be awesome if in the final page, user get the chance to review all the option he choose (not only the total cost). And on the email. Just like invoice or something. thank you

Authorloopus

Currently, using Gravity Form, the full selection and total is recover as a paragraph text in your gravity form, then there is the others gravity fields you added . The total isn't currently recover alone, but I will do it soon, it's a good idea . I didn't add a final summary on the last step, because it can be very complicated, if the form uses items dependent steps, apply percentages operation on total price (this is supposed to be applied during a specific step) etc ... Thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from orcunarican

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPayments
Customerorcunarican

Hi; Do you happen to have the Turkish lira currency section in PayPal? Can be added if TRY or TL is not available? Thank you :)

Authorloopus

Hello, I just add TRY as paypal currency. It will be send on the next update. If you buy it and want it now, please contact me from my profile page .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from shmuel91744

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
Customershmuel91744

Hello Awesome product! Are all of the items on the woocommerce sample version products or options? With this app I each item needs to be a simple product for it to show up in the form? Will this show any current options from simple product?

Authorloopus

Hello, Thanks ! Using woocommerce, an item can be a product or a variation of a product.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gabfavaro

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customergabfavaro

Hi Looplus, I uptade the plugin and import the forms that I have created. Unfortunately, after import, I can`t see any steps, forms, itens...what can I do?

Authorloopus

Hello, If your previous version was < 3.8, please export your data, uninstall, then reinstall the plugin (and import data) .

Customergabfavaro

I did exactly what you say. How can I send you the export file for you analyse?

Authorloopus

You can contact me form my profile page : http://codecanyon.net/user/loopus#contact

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from evinor

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customerevinor

Hello, i have a question for this plugin, does it supports multilingual site? Can the forms be in more than one languages in the same time? I use wpml to translate, is it compatible? Thank you in advance

Authorloopus

Hello, No sorry, a form have one language (texts freely editable) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wcdesigners

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customerwcdesigners

Hi, Do you have the same application in PHP?

Authorloopus

Hello, Not currently, it's only for Wordpress. But I note the request. Thanks

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from BatmanGullyFam

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CustomerBatmanGullyFam

I just updated to the latest version of the plugin today and now when an item is selected the bar doesn't increase and it doesn't show any movement or added value until the end result, although I haven't change any of the settings for this. Thanks in advance for your help.

Authorloopus

What is your previous version ? If it was < 3.8, please export your data, uninstall, then reinstall the plugin.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from design007

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customerdesign007

Hello, it's possible add it in a page?

Authorloopus

Hello, Yes, you can integrate a form in any page using shortcode .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wangnei

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customerwangnei

Hello, i already purchased, can i use this script to my php site?? and i am stuck with the plugin, i already fill the data and set the pop up shortcode in page but it won't shows up.. please send me the tutorial video.. thank you..

Authorloopus

Hello, You use this plugin on your wordpress website. Please contact me from my profile, giving me the form page url, I'll check it .

Customerwangnei

ok i already sent it..

Authorloopus

Fixed

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mzuker

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportCustomization
Customermzuker

My client need to have different categories, each category have 20-30 items related, but if you selected 2 categories you should only see the products that are commun for the 2 categories choosed. If he select just 1 category, then show the 20 products related to that category. If he choose 3 categories and there is not any product in common show a message. There are not products for the choosen categories. How to do this?

Authorloopus

Hello, Sorry, but currently, you can't do this.

Customermzuker

Can you help us to custom this. Maybe with some freelancing?

Customermzuker

Or just tell us how or where to edit the file for this?

Authorloopus

You will need to edit the file assets/js/estimation_popup.min.js (you can find the source in the folder) . You also can find a freelance on http://studio.envato.com/ .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rickrubenent

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customerrickrubenent

the more i play around with this the more i love it, only i could do more custom coding inside of the dashboard instead of in the files. Anyway... my question is this... why on the Final cost part the page has so much pudding. i have the plugin embedded with in my layout. But on the Final cost its creates a lot of white space from the footer. I tried to figure it out but could not.

Authorloopus

Hello, What is your version ? The last ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aam

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesSupport
Customeraam

I would like to experience the backend demo. Please help.

Authorloopus

Hello, Sorry, you can't, but you can see screenshots on the main page .

Customeraam

The screenshots dont tell much. Even if you put a detailed demo video it should work just as good. This should not be difficult.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Snubblaren

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
CustomerSnubblaren

Perfect! Thanks

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Snubblaren

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CustomerSnubblaren

Hi! I like this plugin! Is it easy to translate? Regards

Authorloopus

Hello, Thanks . All the frontend texts are editables, per form, from the backend. The backend still in english (very simple, you can see it on screenshots) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rickrubenent

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerrickrubenent

Where in the code file can a change or make the checkbox to read YES / NO. As it is now its only ON / OFF

Customerrickrubenent

never mind it took me about 5min, but i was able to find it. its in the bootstrap-switch.js file. So i just changes the OFF/ON to YES/NO When asking a question to, Do You Need a Logo? its best to have it yes no then on on off...maybe you can update that option in the next update

Authorloopus

Hello, Ok, I'll add it as an option. Thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rea1ity

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customerrea1ity

Hi. Theme is very nice! Can i edit the max. quantity of images per line? In fullscreen mode there fits 8 pictures/icons side by side. How can i edit that? The reason is, that i have 10 icons on one step and it shows me 8 in the first line and 2 in the next and it looks not very nice. Thanks.

Authorloopus

Hello, You simply need to add this to WP_Estimation_Form/assets/css/estimation_popup.css : #mainPanel .genSlide .genContent { width: 100%; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Soweic

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerSoweic

Do you have some presets, so I can import to learn faster? Or a forum where we can share our presets?

Authorloopus

Hello, There is example data in the package . You can import it using the import tool .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aam

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
Customeraam

hello! Is it possible that we add some extra fields to the form before submit? like the contact number of the person checking the estimate?

Authorloopus

Hello, Yes, you can freely edit the final step form (adding textfields, textarea, email ...). You can also add text fields in any step .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from minimal_works

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
Customerminimal_works

Hi loopus, just a suggestion... Would be good if 1. it is explained, for which item color A,B and C are used (of course one can find out by try and error) But more important 2. a possibility to choose the background colors, which remain green/blueish. I know that it could be done manually with changing all the CSS in assets/css. And this brings me to 3. add in the plugin editor a css file that one can alter from WP backend - that's pretty standard . Cheers

Authorloopus

Hello, Nice ideas, noted . Thanks

Customerminimal_works

gr8 ! ... because I am changing the CSS right now, here another suggestion: add a possibility to select a font-family. For example my website is completely in font-family:courier and it doesn't look consistent, when the cost estimation sticks out with a modern font.

Authorloopus

ok, noted for the next update .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from KDyer87

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerKDyer87

I wish there was a way to use the textfield with a price. For instance, one of my most important questions is How many dock sections do you have? Each section is $30... I can't seem to figure out a good way of giving them options without having to make a separate item for 1, 2, 3, 4... 50. It would just make the page way too long. Unless there is a way of displaying the options side by side instead of in a list? Any ideas or suggestions is greatly appreciated!

Authorloopus

Hello, Why don't you create an item "How many dock sections do you have", at $30, using an icon and quantities, instead of a textfield ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from CodeFreaks

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupport
CustomerCodeFreaks

Hi, When I click on the form page, it shows a blank page. Check here: http://promo4apps.com/estimation-form-my-estimation-form/ Thanks!

Authorloopus

You have a js bug on the js file of your theme . You need to remove this part (or include the required library) : jQuery('.dslc-bg-video video').mediaelementplayer({ loop: true, pauseOtherPlayers: false, success: function(mediaElement, domObject) { mediaElement.addEventListener('loadeddata', function (e) { jQuery(domObject).closest('.dslc-bg-video').animate({ opacity : 1 }, 400); }); mediaElement.play(); } }); You can see the bug using firebug or google chrome console .

CustomerCodeFreaks

I've removed the part you specified, still have the same problem. Do you want me to give you FTP login?

Authorloopus

Please now refresh your cache plugin .

CustomerCodeFreaks

Done, still showing a blank page.

Authorloopus

Sorry, but the part to removed still here. You can see it here : http://promo4apps.com/wp-content/cache/minify/000000/ldBLFoIwDIXhDVl6WISOnTnkhBBssDS1SX3s3scGKOP73cnf-0ld5Ac5lDWLUvGL-rlIskPvL-fhqMYrGEsaTlJWD6pk-kPLvVJ5u8rdyqkNd19sUjG4XBOGluMoYmoF8i7slCKh7fBPNgxbfo5glR0Gwtsor0ZeYGJpDGRwVU65NtbvcgSkIHGisvWAnCPjf_oA.js The minify plugin cache does not look refreshed.

CustomerCodeFreaks

Still not working. I took a look on the file, the part is already removed and I refreshed the cache. Still getting the same probem. I've tried to embed the code to a page: http://promo4apps.com/testtest/ Same problem.

CustomerCodeFreaks

I will send you FTP and Wordpress login via the support. Thanks!

Authorloopus

Done : http://promo4apps.com/testtest/ The bug was in this file : ds-live-composer/js/front.js .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from CodeFreaks

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CustomerCodeFreaks

Hi, I'm getting this error while trying to install the plugin: 413 Request Entity Too Large hefishkUtZiafopyoshGeOnnIbDoufye

Authorloopus

Hello, It's a bug on the server (https://wordpress.org/support/topic/413-request-entity-too-large-nginx160-bluehost) . Simply upload the plugin using ftp instead of wordpress admin .

CustomerCodeFreaks

Working. Thanks!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sinew23

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customersinew23

Hi Loopus, adding to previous comment. (4) Is there a way to fill up the cost Slider more? It seems to only always fill up 1/3 of the bar. cheers.

Authorloopus

4) Please verify the quantities you set in the items settings. The total price is calculated from the maximum possible price .

Customersinew23

Thank you for replying so quickly. The most expensive options still only fill up the slider one third. There are step dependencies, it seems like it is adding up all the steps from each dependency together to produce a max price that isn't possible. Our first step is a category. Please take a look here: http://int.sinewsolutions.com/service-one/pricing-mobile-app/

Authorloopus

Ah yes, I understand. Ok, noted, I will improve it in the next update . Thanks .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sinew23

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomization
Customersinew23

Hi Loopus, Please: (1) Would like the "slides" to be dynamically sized like the author "lettobe" commented 3 days ago. Vertical space is precious on a mobile device, and fiddling with the css messes up responsiveness on the phone size. (2) Would like to be able to add descriptive instructions in each step under the head. (3) In Wordpress it does not say that the plug in needs to be updated, though you said to "lettobe" that you updated it yesterday. Is it a manual update, and does it overwrite css that I already have customized? Thank you for your help. cheers

Authorloopus

Hello, 1) Done, in the last update 2) Ok, I note the request . 3) No, the update is on codecanyon. I will add automatic updates. If you don't want to replace your css styles, download the update, and upload it without the file assets/css/estimation_popup.css . I didn't modify it in the the last updates .

Customersinew23

Thank you for replying so quickly. Does this mean that you will update so that it is reflected in wordpress, or still manual?

Authorloopus

Yes, I will add automatic updates in wordpress. Currently, you need to download it from codecanyon .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from nehemiaht

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customernehemiaht

I'm still getting the blank white homepage for my woo commerce theme. Any suggestions on how to fix it?

Authorloopus

Hello, Please install the last version.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Lorens-Design

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
CustomerLorens-Design

Hi. Cool app... but!! Why there is no option to use FONT ICONS guys??? Its so obvious that is better, faster, easier, smarter to add icons to the items instead of images! Flat estimator should use flat icons! http://www.flaticon.com/ I hope you will not disappoint us with you next update. Good luck.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from DiligentDil

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerDiligentDil

Suggestion: Work on awesome updates and new features for us for a long time. When you have compiled 5-10, THEN update it. It would be awesome, as it takes time for us to download and update our script, not to mention we keep getting emails. Keep it up!

Authorloopus

Hello, Ok, you're right .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sinayes

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPDF and email
Customersinayes

Hey there, why dont work last contact form ? I used already contact form, but your plugins last step contact form not work. SMTP settings is ok, no problem. Normal contact page is working.

Authorloopus

Hello, Do you fill the admin email in the foem settings ? Please send me the form url if you want I debug it . You can contact me from my profile page .

Authorloopus

Fixed. The email content field was empty .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sinayes

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomization
Customersinayes

Hey there, this is problem : http://prntscr.com/4yweba I want font settings, may be google fonts. If this plugin will has Google Font Settigs / Font Picker > GOOD really ! AND, Company logo need. Look pls, : http://prntscr.com/4ywg3i

Authorloopus

Hello, Ok, I note the ideas . Currently you can add your google font editing directly the file assets/css/estimation_popup.css .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from adser

5 direct author replies in this public CodeCanyon conversation.

9 messages5 author repliesBuyer threadSupport
Customeradser

Is it possible to make this plugin use a "dynamic" height. As it is now if I have an estimation form in the middle of my page I can do either one of two things. 1. I let the space be the maximum height of the form (which looks weird if some of the sections are very long in relation to the first section as it enables a lot of whitespace to scroll through if just scrolling through the page). 2. The estimation form itself starts to scroll inside a page that is scrollable. What i want is for the estimation form to take up as much space as necessary for any given section.

Authorloopus

Hello, The height is dynamic, unless you integrate it with a shortcode (but you can set the height in the shortcode as option) . This is because it uses an iframe to display it. I'll try to add an auto-height feature for shortcode integration. Noted Thanks.

Customeradser

Okey, but how can I add this in the middle of a page without using a shortcode so I do not use a iframe to display it? If you add this it would be awesome, because now it kinda breaks my pagelayout when it leaves a huge whitespace :).

Authorloopus

Ok, let's go. I'll keep you informed .

Authorloopus

Done, update sent to envato .

Authorloopus

The update is online .

Customeradser

You are awesome! Thanks

Customeradser

I don't know if there was a problem with my update, but it still behaves the same (where it leaves a large whitespace no matter how much space it currently takes). What exactly did the update do?

Authorloopus

Hello, Please send me the form url (you can contact me from my profile page) . Thanks

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rickrubenent

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
Customerrickrubenent

Yeah my question was this the same as the last guys, But I have also asked this question before a few months back. I just been waiting for update. I wanted to set the cost estimator within the body of my website near the middle of the page. So I would need to set the height and weight. The way is now/was is it takes overlays over my website when open. I dont like that. I need for it to say in the position where I want within the body of my layout. Also, i want to be able to add bigger images, and not just small icon size images. So I need to be able use any size images so i can customize to my liking. You can make this happen this would be great. I purchased this a few months back but have yet to use it all because of these this main issue.

Authorloopus

Hello, Please simply download the last version (updated yersterday). When a form is integrated with shortcode, the height now changes automaticaly . You can also change the pictures size in the settings panel .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from yra4000

13 direct author replies in this public CodeCanyon conversation.

24 messages13 author repliesBuyer threadSupportCustomizationPDF and email
Customeryra4000

ever since I updated the plugin to the newest version, it causes my site's home screen to go completely blank. It worked perfectly until the new update. When I remove your plugin my site comes back up. Please help

Authorloopus

Hello, You should have a look on this : https://wordpress.org/support/topic/blank-page-after-activating-plugin Did you try to edit wp-config.php and change this line to "128M" : define(‘WP_MEMORY_LIMIT’, ’128M’); Is it ok ?

Customeryra4000

I just tried that and Im still getting the same problem

Authorloopus

Did you replace the apostrophes ? define('WP_MEMORY_LIMIT', '128M');

Customeryra4000

yea...here is how the code looks /** Memory Limit */ define('WP_MEMORY_LIMIT', '128M'); still getting the same issue

Authorloopus

Ok. Did you try the others solutions of the link ? In php.ini : memory_limit = 128M; Did you try to set WP_DEBUG on "true" in wp-config.php, to see if there is an error messaqe ?

Customeryra4000

I cant find my php.ini. I added the line to they recommended to my .htaccess file and still got the same issue. I also tried deactivating all my plugins except this one and still the same problem. I set debug to true and got an error. Im going to email the error message to you.

Authorloopus

Hello, You error message seems to concern the plugin named "wp-super-cache" : Warning: include_once(.../wp-content/plugins/wp-super-cache/wp-cache-phase1.php): failed to open stream: No such file or directory in .../wp-content/advanced-cache.php on line 14 Can you try to disable it ? Thanks

Customeryra4000

I removed the plugin it was under the "drop ins". I deleted the files and the error codes are gone but Im still getting the same issue. Whenever I activate this plugin I get a white screen

Authorloopus

I can't debug it without see the bug. Can you send me the url where I can see this blank page ? Thanks

Customeryra4000

Its an active web site. I cant leave the screen blank. I can give you the admin info to log in so you can activate the plugin and take a look, but the site cants be down for long. Ill email you the log in info

Authorloopus

Indeed, if there is no test server, I can't debug it directly . Can you send me your wp-config.php file? Is is a dedicated server ? If yes, did you check logs ? I think it is a memory problem: https://www.google.com/?gfe_rd=cr&ei=8wxFVKzVAcHtOf6mgagK#q=wordpress+blank+page

Customeryra4000

Im on a regular shared hosting plan. Ill send you the wp-config and the log in. If it was a memory problem wouldnt removing all the other plugins fix the issue? I dont have that many plugins installed. I have sites with way more plugins in stalled and have never had this problem, also everything worked perfect until I installed the new update. I havent added or changed anything since I updated to the new version

Authorloopus

Ok, I wait your email. Did you try to fully remove / reinstall the plugin ? All the website has blank pages, or only the form page ?

Authorloopus

Bug found and fixed. That's my fault. Sorry! Update sent to Envato.

Customeryra4000

No problem. Its working now. Thanks for the great support! Ive purchased alot of items from envato and Ive never had a developer/designer respond to my support issues as quickly as you do!

Authorloopus

Thanks !

Customeryra4000

I do have another issue tho (sorry). My emails arent coming through when someone submits the form. I dont get the admin email or the email that goes to the customer.

Authorloopus

Please, can you send me a temporary admin access ? Thanks

Authorloopus

Done. When the form uses the woo commerce option, products are added to the cart instead of order email .

Customeryra4000

Got it. Everything is working great now. Thanks for all the help

Customeryra4000

License code is still doing the same thing. It randomly removes itself and my form deactivates. I have to put the purchase code back in and the form will come back on.

Authorloopus

On the custom version I did for you ? I'm going to check this .

Authorloopus

I sent you an update for your custom version .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from DiligentDil

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CustomerDiligentDil

Hey what was the update? can you update the change log? Also, how do I use the paypal?

Authorloopus

Hello, Done (just a bug fixed) . You'll find information on paypal use in the documentation (simply activate paypal option in the form panel, then enter the asked fields).

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from notexp

5 direct author replies in this public CodeCanyon conversation.

10 messages5 author repliesBuyer threadSupportPDF and email
Customernotexp

Hello, I have a newbie question. How can I safe update this plugin without losing ANY forms? Because I have A LOT of forms, steps, itens and images linked. Thanks for this awesome plugin.

Authorloopus

Hello, Yes, simply use the "export" tool before updating, to get a zip with all your forms/steps/pictures/settings. If there is a problem, you'll can import it . Thanks !

Customernotexp

Okay, about the update, I just overwrite the plugin folder on my site or I erase the folder first and paste the new one?

Authorloopus

It depends on your current version. Last version doesn't need to be uninstalled before updating . But if you have an old version, you'll need it . I suggest you to uninstall/reinstall the plugin if you purchased it there is more than one month.

Customernotexp

It says it's version 3.1.

Authorloopus

It should be ok simply replacing the plugin files. But I just send an update to envato (awaiting approval), contact me from my profile, I'll send it to you .

Customernotexp

First, thanks for the email update. I have a problem with images in the Introduction Tab. They do not appear correctly, see: http://www.notebookexpert.com.br/auto/macbook/

Authorloopus

Try to use position "fixed" for your picture in the introduction, instead of "absolute" .

Customernotexp

Thanks again for fast support! =)

Authorloopus

:)

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Question from nehemiaht

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
Customernehemiaht

The latest update makes my homepage go blank. Any suggestion on how to fix it?

Customernehemiaht

I deactivated all the plugins to and added them one by one and it was this plugin that was causing my homepage to go blank.

Authorloopus

Hello, More information on blank screen here : https://wordpress.org/support/topic/blank-page-after-activating-plugin You should edit wp-config.php and change this line to 128 : define(‘WP_MEMORY_LIMIT’, ’128M’);

Authorloopus

Bug fixed, update sent to envato .

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Question from saylife

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customersaylife

Hello! I want to reiterate that your aspiration to an ideal,is beyond praise !!! I have an idea to use it with real estate, and whether in the future development of an integrated range of the object on the map or chart (on a specific or general) Seems such an option at your discretion LINK If this happens, then I can send to you directly, many potential buyers))) Thank you, and once again you are the best !!

Authorloopus

Hello, It seems a little specific, but I note the idea. If others ask something like this, I'll think about it. Thank you very much for your comment :)

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Question from Soweic

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPaymentsPDF and email
CustomerSoweic

Awesome so far reading the comments and replies from you. There seems a few important updates along the way. Bought, but I have not used yet cz' I was just in love with your work. Anyway, can you think of any method to prevent some trolls just come to check the quotes and gone?! Of course we all love serious clients-to-be or at least have them in our subscription list. From previous comments, I can see some useful tips before getting the quotation: 1. Have them start with their legit email 2. Start with full identify, address, and contact But how do we find them legit? For email, can we auto send verification code to their email so they use that code to activate the quote? And for the address, I can see most hosting site can detect if you are using fake id. Hehe, you may say I am paranoid, but who doesn't when coming to market competition!

Authorloopus

Hello, Thanks :) The forms generated by the plugin can't be validate by bots, so no spam risk. For humans, you can freely create fields, so you can ask them information, to explain their motivation or other ... Flying over the emails received, you will see very quickly the serious requests. In absolute terms, there is no method other than payment to truly identify a person. But I don't think there was a lot of people will have fun completing your form for nothing (unless you have serious enemies ;) ) .

CustomerSoweic

Yes, if they are serious clients will still call for finalized quote :) Anyway, I just wish there a code validation to start the quotation. By the way, I noted a small spelling mistake with your description: Dedicaced admin module And about the iconsdb, can we use font instead like Fontawesome, so the icons are .svg which can be easily changed with the theme color?

Authorloopus

Thanks for the mistake correction :) I note the request for the code validation, but it seems a little specific. Maybe you can do it on your website, before the form (call the form page only after the verification). Icons are pictures, and there is an option to auto-colorize them ("Tint image ?", in the item panel) . It will be colored with the "Color A" (in settings) .

CustomerSoweic

(call the form page only after the verification) Yes, it's a great suggestion. I am thinking of allowing the page to be shown for register only. This might solve the problem by now; but it will be great to be seamless with plugin. Anyway, no pressure please as we all really appreciate your great plugin.

Authorloopus

Thank you :)

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Question from ericlaunch

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadWooCommercePayments
Customerericlaunch

Hi, I purchased the plugin yesterday for the second time, it is awesome! i saw you updated with pay pal today, will this work without woo commerce installed? Secondly, if i do update, will my previous form stay intact? Thanks

Authorloopus

Hello, Thanks :) Yes, you can now use paypal directly, without woocommerce. Simply replace the plugin files with ftp, it will be ok (you can do a backup export though) .

Customerericlaunch

ok, just in case someone else asks you, the answer is not it will not save the existing form. Tried it and the form is gone... will rebuild

Customerericlaunch

The pay pal integration was worth the rebuild! great job. How can i change the on of to yes and no? Please make this a front end option.

Authorloopus

Thanks :) I note the idea for facultative payment .

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Question from yra4000

3 direct author replies in this public CodeCanyon conversation.

5 messages3 author repliesBuyer threadPayments
Customeryra4000

Also, PLEASE tell me you plan on making this work with PayPal in the near future??? The option for clients to pay on the spot is a very big option

Authorloopus

Hello, No planned date, sorry .

Authorloopus

Paypal payment feature added.

Customeryra4000

wow! thats great! you are now my favorite designer on envato! lol

Authorloopus

:)

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Question from stizzi

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesWooCommercePaymentsPDF and email
Customerstizzi

Hi, Is it possible to use the estimation created to then charge the customer/prospect at the end of the steps via Paypal/Credit Card ? Thanks, the layout looks so sleek, super official, good job. Stizzi

Authorloopus

Hello, Currently, you can do it using woocommerce (selection added to cart). Else, it's more commercial approach. You receive the project by email, then contact the customer . If you are a developer, you can also retrieve informations of the from the form with php (details in documentation) and integrate a payment module. I note the idea, which has already been requested. I surely will integrate later. Thanks !

Customerstizzi

Ok, Cool, thank you. I'll keep an eye out on future updates. Thank you again, Stizzi

Authorloopus

Paypal payment feature added.

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Question from Jags2ooo

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadWooCommercePayments
CustomerJags2ooo

does this works on woocommerce or Paypal ?

Authorloopus

Yes, it can work with woocommerce: you can assign products as items, and the selection can be added to the cart (2nd demo on the live page) .

Authorloopus

Paypal payment feature added.

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Question from carmela1981

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesWooCommercePaymentsPDF and email
Customercarmela1981

hi, You can place a paypal button at the end of the form?

Authorloopus

Not for the moment. The project details are sent by email to the admin, or products added to cart if you use with WooCommerce. Idea noted .

Authorloopus

Paypal payment feature added.

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Question from ablisstellsitlikeitis

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesPayments
Customerablisstellsitlikeitis

Presale Question - How can this be integrated with Gravity Forms to pass on final amount at end of form to paypal? Is there clear documentation for integration..and now to pass value of form onto gravity form?

Authorloopus

Hello, No, you can use a gravity form on the last step, but currently the total can't be recovered to do paypal payment. But it's planned . Thanks

Authorloopus

Paypal payment feature added.

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Question from CambGui76

3 direct author replies in this public CodeCanyon conversation.

5 messages3 author repliesBuyer thread
CustomerCambGui76

Hi loopus, Sorry to bother you again, but I found two minor bugs: 1. In the popup, when going to the next step, the browser doesn't scroll to the top of the page. I'd like that to have always the price bar in view when going to the next step. Also, it's especially annoying on smaller (mobile) devices. I suppose it's just a matter of adding .scrollTo(0), but I'm not sure exactly where. 2. On Firefox the price changes smoothly the first time you select an option. With any option thereafter the price circle jumps to the right, before getting to the right position. Both problems are also occurring in your demo.

Authorloopus

Hello, Ok, I'll check it. Thanks .

CustomerCambGui76

Hi loopus, Did you have a chance to look at the problems mentioned above?

Authorloopus

Hello, Yes, I added the scrollTop animation on step change. Update sent to envato. For firefox animation "jump", I'll need to do more tests, and change the animation system. I will do it as soon as I free time, it's noted . Thanks .

Authorloopus

Animation "jump" fixed too :)

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Question from WpFASTER

9 direct author replies in this public CodeCanyon conversation.

21 messages9 author repliesBuyer threadSupportWooCommercePayments
CustomerWpFASTER

Hi, Pre-sale Question: This looks really nice. I would like to use it not so much as an estimation form, but as a 'build my product/service' form that enables people to pay immediately after completing the form process. Pretty much as it is in your WooCommerce demo, but without WooCommerce. I do not, however, see a configuration means by which to send people straight to PayPal after they complete the form, or a means to integrate a "Pay Now" button that sends specific form completion/amount-to-process/session data to PayPal for processing. Can this be done? If so, can a return URL be specified as well? If so, you've just sold a bunch of these. :) Thanks, AJ

Authorloopus

Hello, Not currently, but paypal integration is planned. I'll add it in a next update. Currently, the form is sent by email, or the products added to the woo cart . Thanks .

CustomerWpFASTER

Hmmmm.... How soon until the update that integrates PayPal? I'd truly love to use your plugin (or else we'll have to develop something similar ourselves or hire it out), but we unfortunately do need to get the ordering process squared away for the sites I have in mind fairly quickly, like in the next couple of weeks(ish). Thanks again, AJ

CustomerWpFASTER

...one more thing: we need the plugin to send an automated email to the buyer after they complete their order so as to get order-specific information, log-in credentials and such. Will you be integrating that as well? Or maybe a more in-depth means by which to ask people for the information we need right on the form itself (i.e. something more than the general comments field I see at the end of the demo)?

Authorloopus

For paypal, sorry, I can't guarantee a date, but I'll take a look quickly. You can already choose to send an automated confirmation email to the customer. You can freely add fields to the last step form .

CustomerWpFASTER

Okay, thanks. I'll keep an eye out for the update then. Best, AJ

CustomerWpFASTER

Two more questions... ;) 1.) Will it be possible (once you've integrated PayPal) to configure the plugin such that it shows a line-item detail of the options the buyer chose so they can make corrections if necessary prior to their paying? 2.) and, does/would the automated-email-to-the-buyer option reiterate the options they chose or can it be configured to do so?

Authorloopus

1. No, I think not, because paypal can't apply operations like percentages on the total, customized reductions on quantities, dependence of elements and steps etc ... 2. Yes, there is an option to send a confirmation to the customer, with all the selection . You can fully customize the email from the backend ..

CustomerWpFASTER

Re: #1: Sorry, what I meant was can the plugin show, once the form is completed, all of the options someone chose prior to their being directed to PayPal for payment. For example: You've Completed the Form and Chose the Following Options: Option 2 Option 6 Option 11 If You Need to Make Corrections, Please Do So Now, Otherwise Click on the button to Pay via PayPal ^Something like that.

Authorloopus

Ok I understand. Maybe later, but it's not planned at the moment. Thanks

Authorloopus

Paypal payment feature done. I sent the update to envato .

CustomerWpFASTER

Fantastic, thanks!

CustomerWpFASTER

Any way to see a complete back-end demo with the new PayPal integration?

Authorloopus

No, sorry. I'll add screenshots in the next updates. It's really simple to use : on the backend form panel, you can choose "Paypal payment", enter your paypal email and choose the currency. That's all. The customer will be redirected to the payment page at the end of the form. The paypal title will contain the form title + the order reference. The same reference you'll get on the email which details the selection.

CustomerWpFASTER

Great. One can specify a return (from PayPal) URL with the plugin, though, correct?

Authorloopus

Yes, it uses the form "close url" field .

CustomerWpFASTER

Superb. Thanks for all the help, Loopus. I really do appreciate it. I'll be making my purchase(s) within the next few days. Cheers! -- and have a great weekend. AJ

Authorloopus

Thanks, have a good weekend too !

CustomerWpFASTER

How long does it generally take, Loopus, for Envato to approve plugin updates? Thanks again.

Authorloopus

Only a few hours . It's now approved and online :)

CustomerWpFASTER

Perfect. ;)

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Question from robhayes21

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerrobhayes21

Thanks for the update! Please don't stop developing this!

Authorloopus

Thanks !

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Question from websitedude1985

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
Customerwebsitedude1985

Hey there - few questions. 1. Can we capture Email etc at start as an option so if user leaves we have their details anyway? 2. Will this work with Google Analytics? able to track events or steps people reach/drop off at? 3. Re-direct at end of process - would be cool if we could set a re-direct URL or better still, set various ones depending on options chosen - e.g. If Customer selected Printing as a category for their quote - then at end re-direct to a Printing page. If they selected Copying, then re-direct to a copying page (that way a specific message can be created to the user on completion which is relevant to their enquiry.) Now this would be EPIC.

Authorloopus

Hello, 1. No, email is currently asked in the last step . 2. No, I note the idea . 3. Yes, you can set the final url in the form settings .I note the idea for printing. Thanks !

Customerwebsitedude1985

1. But can we offer this option some day? :) 2. Excellent! This would prove very powerful to users and give great insight 3. Great too! At the moment a single universal re-direct works fine - my idea was to allow us greater control at the end of the quote building process by showing relevant content re-directing to a landing page targeted exactly at the users enquiry. So this would add even more power if accommodated. thanks for the reply.

Authorloopus

1. Why not ? I'll think about it . Thanks

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Question from saylife

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customersaylife

Hi !!! So very cool done your job, I just bought. I do not know what I'll use it ))) Just a very well you did)))) You are very talented !!! ---------------------- WP Visitors Tracker ---------------------- WP Flat Visual Assistant Creator ------------------------ WP Flat Visual Chat ----------------------------- COOL !!!!!

Authorloopus

Thank you very much ! The next is being finalized :)

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Question from Pepperami

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerPepperami

Hi, I notice you have updated this plugin. How do I go about updating this plugin to the latest version in wordpress? Thanks

Authorloopus

Hello, Simply replace the plugin files from ftp.

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Question from ArviddeWindt

5 direct author replies in this public CodeCanyon conversation.

9 messages5 author repliesBuyer threadSupportPDF and email
CustomerArviddeWindt

I've got the same issue like wmasterxl. Even when I make an new form I will nog be saved. It resets itselfs.

Authorloopus

Really sorry, I fixed the bug. Update sent to envato . You can contact me from my profile page if you want it immediately.

Authorloopus

Update approved.

CustomerArviddeWindt

After the update it is still not working :( . The first step in making a new form is not getting stored.

Authorloopus

Which version is installed ?

CustomerArviddeWindt

4.3 which I downloaded after the update was aproved. If this is not the latest version... how do I update the plugin right?

Authorloopus

It should be ok, can you send me a temporary admin access (from my profile page) ? I'll debug it .

CustomerArviddeWindt

At which email address can I mail you?

Authorloopus

You can contact me from my profile page : http://codecanyon.net/user/loopus#contact

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Question from bremercreative

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerbremercreative

Hi is there any way to translate some parts of the plugin? I want to translate the ON/OFF-Labels on Checkboxes! Thanks

Authorloopus

Hello, Simply edit the file assets/js/bootstrap-switch.js, at lines 25/26 .

Customerbremercreative

Thanks!

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Question from Jonaspt

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CustomerJonaspt

I bought your plugin, I haven't used it yet, but so far looks good. Thank you for your work.

Authorloopus

Thank you very much :)

CustomerJonaspt

:)

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Question from mohammad_elayyan

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customermohammad_elayyan

can i add multiple forms ? eg 1) forms for psd to html 2) forms to programming and each one separated from others

Authorloopus

Hello, Yes, you can create and manage as many forms as you want .

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Question from tartan1986

2 direct author replies in this public CodeCanyon conversation.

6 messages2 author repliesBuyer threadSupportPDF and email
Customertartan1986

Hi, I really love the program but I've got one problem, I don't receive the admin emails. I've tried a few addresses with no luck. Could you please advise, thanks.

Authorloopus

Hello, Can you send me a temporary admin access, from my profile page form ? I'll debug it .

Customertartan1986

Edit.

Authorloopus

Edit too.

Customertartan1986

lol, details sent.

Customertartan1986

Excellent Customer Support, can't thank you enough. Managed to get the email problem solved. 5*

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Question from adser

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
Customeradser

Thank you for the last quick edit and also awesome support with quick response! 2. Will this work with Google Analytics? able to track events or steps people reach/drop off at? 1 up for this idea Further ideas: - See the complete order on the final step where you see the total price (so the user knows what option he has picked) and preferably an easy editing choice. - URL params for the final url. So I can pass parameters from this plugin to another plugin easily. - Add the option to show the Title and price without hover with the mouse. - Add the option to show the price in a special pricetag

Authorloopus

Thanks for the good ideas !

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Question from dbirch44

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customerdbirch44

Hey mate, Firstly wanted to say this plugin is great and working a treat. I just have a quick question... Is there a way I can change it to that it asks for the users email address before showing the quote? Then when they click next, the quote details and email address is sent to me? Reason...I don't want people going through the process to get a quote/estimate, getting to the end then leaving...as it stands now I wouldn't know about it. I'd like to be able to capture their details in order for them to see the finished quote. How can this be achieved? Thanks in advance!

Authorloopus

Hello, Ok, I note the request. Thanks.

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Question from bremercreative

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
Customerbremercreative

Hi, great Plugin! Is it possible that you make two checkboxes and only one of them can be active? So I can make a Step "Choose A or B" -> Item A "Yes" | Item B "No"...

Authorloopus

Hello, Thanks ! Yes, simply enter the same "group" name to the two checkbox items .

Customerbremercreative

Thanks, works fine :) And is it possible to do something like that: "Choose A or B" -> Item A "Yes" | Item B "No" and if you click on A "Yes" a textblock appears beneath the checkbox?

Authorloopus

No, sorry .

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Question from ianfortier

6 direct author replies in this public CodeCanyon conversation.

11 messages6 author repliesBuyer threadSupportCustomization
Customerianfortier

I’ve got the same issue like wmasterx & ArviddeWindtl. I'm unable to save anything! Please fix it fast!

Authorloopus

Really sorry, I fixed the bug. Update sent to envato . You can contact me from my profile page if you want it immediately.

Authorloopus

Update approved.

Customerianfortier

Thanks you for your fast reply! REALLY GREAT service!

Customerianfortier

The problem are not solved for the Color and the picture size :)

Authorloopus

Hello, If colors and pictures size don't work, simply change the rights of this file : assets/css/colors.css to 0747, using ftp .

Customerianfortier

Not working :/

Authorloopus

Do you use a cache plugin ? If yes, please refresh it . Maybe browser cache too .

Customerianfortier

I tried on several device and I'm not using any cache plugin. This is a clear wordpress installation

Authorloopus

Ok, can you send me a temporary admin access, from my profile page ? I'll debug it .

Authorloopus

Done : it was the browser cache .

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Question from wmasterxl

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
Customerwmasterxl

Hi. Great plug-in, but I am having an issue. I can't edit the pre-loaded form "My first form" or create a new one. The changes I make are not being saved!

Customerwmasterxl

Just wanted to add - I am able to create steps and items. Those are saved. But everything on the main form edit screen (the admin email for example) does not save after I return to the page. It does say "settings saved!" at the top.

Authorloopus

Really sorry, I fixed the bug. Update sent to envato . You can contact me from my profile page if you want it immediately.

Authorloopus

Update approved.

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Question from orcunarican

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePDF and email
Customerorcunarican

Hi, great plugin! I'm thinking of buying plug-in. But I have a question. Does the customer pay in the last step? (Not WooCommerce) Thank You!

Authorloopus

Hello, No, currently, the form is sent to admin by email (and to customezr if you want), or the products added to the cart if you use woocommerce. But I note the request. Thanks !

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Question from gabfavaro

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPDF and email
Customergabfavaro

Hello....sorry, I read and search for ths answer. The answer for client is [email redacted] and the email in SETTINGS>GENERAL still [email redacted] How can I change? My domain: cataventouniformes.com.br tks

Authorloopus

Hello, This is a theme problem. Solution here : https://buddypress.org/support/topic/change-default-email-wordpressmydomain-com/

Customergabfavaro

The solution works for the WEBMAIL, but the name of user still WORDPRESS: FROM: WordPress Thanks for quickly reply

Authorloopus

You should have a look on this : https://www.tipsandtricks-hq.com/wordpress-plugin-change-wp-email-from-details-1883

Customergabfavaro

Hello loopus, thanks! Everythings works fine! Just one issue. The time for sending the form is too slow and the client click on SEND button many times.

Authorloopus

Hello, This delay depends on the response time of the server. The server must be a little slow. But I will try to improve the validation, so that the user will have the impression that the validation is immediate, even if the server is slow.

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Question from sinayes

5 direct author replies in this public CodeCanyon conversation.

10 messages5 author repliesBuyer threadPDF and email
Customersinayes

Hey there, i think to buy. But before i have questions. 1. Step and Item, connect to my wants way ? For example : 1. step a. pick A > if pick A > go to 2. step b. pick B > if pick B > go to 6. step ( i pick B for example ) 6. step a. pick X > if pick X > go to back 1. step b. pick Y > if pick Y > go to 7. step c. pick Z > if pick Z > go to 10. step (last step) i hope you undersatnd me... is this possible ? Create my own step step form ? and connect prev or next othet pages ?

Authorloopus

Hello, No, currently, you can't do this . A step can depend on a specific item selection (in a previous step). Steps are displayed in a order specified by admin . An item selection can't go back to a previous step like this .

Customersinayes

hmmm, how link to prev item to next step ? a. pick A b. pick B if pick A > goto 5. step if pick B > go to 7. step is this possible ?

Authorloopus

Yes.

Customersinayes

Really? i didnt see demo this settings. You have Screen shot ? or other demo page, or video i dont know, do i see this ?

Customersinayes

Hmmm last question, i use now you demo last screen is hold. Not go to any page. i look to " thank you contact soon" , text look me :D What can this plugin do ? For example > finish screen > after > go to home page ? or any link ?

Authorloopus

Screenshot here . The field "Depends on item" .

Customersinayes

Hmmm very good,i like this. Contact form work ? Or need other system ? (contact form 7 for example )

Authorloopus

The last step contact form can be freely edited from backend (you can create textfields, email fields, textareas) . If you use Gravity Form, you can assign a gravity form to the last step too (and use the gravity components : fileupload, selects, lists ...) .

Authorloopus

The current version is 4.1, many bugs were fixed, and features added .

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Question from takeabreak

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customertakeabreak

Hi, how many estimation form can i create? as many as I want? TQ

Authorloopus

Hello, Yes, you can create as many forms you want :)

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Question from pedrotheone

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
Customerpedrotheone

Hello! How can I change the "Tint Image" colors for the items? I activated the option, but now I would like to force the colors to be like: - Main color: #FFFFFF - After click: #941648 Thanks in advance! Best reagards.

Authorloopus

Hello, The "tint" option uses html5 canvas feature. Adding a new state (new color after click) can't be done easily with css. You will need to edit the core js file to do this .

Customerpedrotheone

Ok I think I will try anyway... Thanks!

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Question from adser

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customeradser

Awesome plugin (not as awesome as WP Flat Visual Chat though ;)). When I set the Initial Price I want to use it as a starting fee and thus I do not want it to be visually represented in the growth of the bar (visual ques for the buyer makes it look cheaper than it is if the bar is starting at zero). Is this possible to do or will you update this so I can choose wheter the Initial Price should be accounted for in the bar?

Authorloopus

Hello, Thank you very much :) Ok for the request, I added it as an option. Update sent to envato .

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Question from yra4000

5 direct author replies in this public CodeCanyon conversation.

12 messages5 author repliesBuyer threadSupportCustomizationPDF and email
Customeryra4000

I have the form installed on my site, everything is working great except one thing - the Admin email isnt working. Im not getting any email confirming a form was submitted. I checked my spam folders and tried multiple different emails and its still not coming thru. Also, I have a Zopim chat widget on the bottom of my webpage. When I go to the page on my site with this estimation from the chat widget shows on this form also so I have 2 chat widgets. Doesnt affect the site, but it may be confusing to my clients. Is there anyway to stop this from happening?

Authorloopus

Hello, Have you the last version installed ? The customer's email is correctly sent ?

Customeryra4000

I just updated to the newest version. Its still not working. Before I updated the customer email was working. Now neither the customer email or the admin email is working

Authorloopus

And others wp emails are well sent ? (not a server problem with emails sending from php ? the plugin uses the classic wp_mail() function) Can you send me a temporary admin access, from my profile page, please ? I'll debug it . Thanks

Customeryra4000

Sent. And yes, all the other wp emails are going through fine

Customeryra4000

I switched to my gmail email and Its working now. I guess it was the email account. Thanks. Is there anyway to stop the zopim chat widget from showing twice on my page? Its showing inside the estimation form. Also, how do I change the background color of the form from grey to white?

Authorloopus

You need to edit assets/css/estimation_popup.css , adding this at the end: .zopim { display none !important;} #mainPanel { background-color: #FFF; }

Customeryra4000

I dont know if you changed anything when you were in the site, but not the short code to put the form on a page doesnt work. It was working fine earlier

Authorloopus

I just changed the admin email, and it worked correctly. But you did an update. I don't know which was the previous version .You should check if the shortcode is the same (at the top of the form settings panel) .

Customeryra4000

Its not the same shortcode but I realized that when I did the update. Im using the new shortcode

Authorloopus

Can you give me the url of the page where is the shortcode please ?

Customeryra4000

Sent

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Question from kateaudra

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesCustomization
Customerkateaudra

Hi I am interested in purchasing this plugin because it might work for a project I'm working on.. However, before I purchase it (because I have gone through over a handful of plugins that don't give me the result I want) I wanted to ask you if at the end your result has to be a cost? Ill sum up real quick what I am looking for... I sell cleaners and depending on a users needs, these type of cleaners can be pretty custom. Ultimately I am looking to have the user go through a set of steps and when they are done it will send them to a page (There will be multiple answers so depending on their questions answered it will send them to various pages.) The result doe not have to be a page but it could also have a product appear. Based on what i have described, do you think this plugin will work for what I am trying to achieve?

Authorloopus

Hello, No, currently, it can't display a final product or call a specific page depending on form selection . It would need customizations .

Customerkateaudra

Oh, good to know. Would you be willing to customize it so that it could handle this? I am willing to pay for your services.

Authorloopus

No sorry, I'm not currently available as freelance. But you can find developers here : http://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=wordpress+plugin+customization .

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Question from sinew23

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPDF and email
Customersinew23

Hello Loopus, I have installed and built a form. I had questions yesterday and mailed the direct email provided in the documentation. I worked some things out, but a few more questions. I cannot seem to override the CSS, even with more specific, such as #mainPanel .genSlide h2.stepTitle.positioned { font-family: Raleway; font-weight: 400; } It won't override. I am using Mukam Theme 2.0. In addition, I have a step that includes 10 required items, and have selected yes, that they be required to continue, yet I can uncheck them and go to the next step. That should not happen. Why is it doing that? I would like to add plain text to the form in the final step, a call to action with our phone and email, is this possible. Lastly, is Toulouse near Toul-Rosières Air Base? It was my first home. Thank you for a great form.

Authorloopus

Hello, 1. Try to import the font first (default styles are removed on the form page): @import url(http://fonts.googleapis.com/css?family=Raleway); #mainPanel .genSlide h2.stepTitle.positioned { font-family: Raleway; font-weight: 400; } 2. Item required problem : can you send me the form url ? Is it the last version (4.0) ? 3. You can add your plain text in /templates/estimation-popup-page.php, line 244, under the <h3> Toulouse is a city in the south of France :)

Customersinew23

Hi Loopus, 1. I already have the @import in the style.css I am adding the custom css to. Where do I add the @import? I can't find the estimation_popup.css in the editor. 2. I can try to send the url, but it is in development as a prototype : https://int.sinewsolutions.com/service-one/pricing-mobile-app/ 3. thank you. Aw, Jailles is west of Paris. My parents were married in Paris. From all I have seen, the south of France is a paradise.

Authorloopus

1. Because the default styles are disabled on the form page . 2. Thanks. Only the first step seems set on "item selection required" . Can you check the step admin panels of the others ? Yes, the south of France is a paradise ;)

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Question from yra4000

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
Customeryra4000

I purchased your plugin and set it up. Everything seems to be working fine with my theme the only issue is the prices I add to the items are not showing. I add the prices in the item details but when I go tot he form the price is at $0

Authorloopus

Hello, Please contact me from http://codecanyon.net/user/loopus#contact, sending me the url of the form .