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Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. See how real customers used the plugin and how common questions were answered.

5,557

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Public CodeCanyon support history

19,461

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8,679

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78

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Public email addresses and purchase-code-shaped values are redacted. Original wording is otherwise kept as plain text so the support context stays readable.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215

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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WalstonNet

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CustomerWalstonNet

ANYONE that knows: What is the "style of fields" for? You can choose light or flat, but when testing it I don't see a difference in my form at all. What is it for? TIA!

Authorloopus

Hello, Please can you use the "Reply" button for the new messages ? This option changes the text fields, number fields and select fields styles.

CustomerWalstonNet

Ok thanks

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from adokilla

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsBooking
Customeradokilla

Hi Loopus, i have recently purchased the plugin and i really like the functionality it provides, but i am struggling a bit to create a request service form for example something like this https://www.onehourheatandair.com/elk-grove/request-an-appointment/?Zip=60018 i would like to create the same step request form, i would really appreciate if you could help me? Thank you

Authorloopus

Hello, Yes, please contact me from the support page of the plugin, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from localistic

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer thread
Customerlocalistic

Hi, How do I display two decimal digits on the calculation result using the dynamic value from a variable that will be showing on the next step? As it is not currently showing on what I did. For example, on Step 1, I have the number field and on step 2, I have another number field, and at the bottom is the result, it displays the calculated percentage of the two fields. So, if I enter 99 on the step 1 field and 15 on the step 2 field, I should have the 15.15 result but currently it only shows 15

Authorloopus

Hello, Please can you send me the url of the form ? I will check it .

Customerlocalistic

Hi, Here's the url: https://muonmedia.com/form-preview/

Authorloopus

Thank you, but only admin can see the form preview page. Please can you paste the form shortcode in a new page and send me its url ?

Customerlocalistic

Oh, sorry for that. Here's the page, https://muonmedia.com/test/

Authorloopus

Thank you. You need to set the variable type to "Float" instead of "Integer" from the "Variables" panel of the form to accept decimal numbers. Is it ok ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hagigeo

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerhagigeo

For Prefill with GET variable, in what fields i can pass url parameters? For me only text field work.

Authorloopus

Hello, This option works with text fields, number fields and select fields.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WalstonNet

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author repliesCustomization
CustomerWalstonNet

Should anyone want to change their tooltip to a map style pin like I did, add this to your themes custom css: .tooltip.bs-tooltip-top { top: -79px !important; left: 0px !important; } .tooltip.bs-tooltip-top .tooltip-arrow { left: 50% !important; width: 22px !important; margin-left: -39px !important; bottom: 5px !important; } .bs-tooltip-top .tooltip-arrow::before { top: -1px !important; border-width: 2.4rem 1.65rem 0 !important; } .bs-tooltip-top .tooltip-inner { width: 50px !important; padding: 18px 0 !important; border-radius: 44px !important; margin-left: -11px !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WalstonNet

5 direct author replies in this public CodeCanyon conversation.

11 messages5 author repliesBuyer threadSupportPaymentsPDF and email
CustomerWalstonNet

On the item image, slider, etc (all of the item options) it has the item title as an alt tag. In some of the item titles I have used the tag & that also shows up in the alt tag since it's in the item title. I'm really desperate to remove these alt tags, does anyone know how to do so? TIA!!!

Authorloopus

Hello, Please contact me from the support page of the plugin, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerWalstonNet

@loopus I opened the support request like you asked & have replied twice, but it doesn't look like you're getting my replies. Is there any other way I can get in touch with you? I'm not sure what is going on to cause this. Thanks.

Authorloopus

Hello, I correctly received the emails and replied to sales@mon* * *walston.com. My replies are marked as read by the recipient. Please send me another email address if needed, I will reply diretcly to it .

CustomerWalstonNet

Try [email redacted]

Authorloopus

Ok, done !

CustomerWalstonNet

Ok, I just replied to the one you sent to the new e-mail

CustomerWalstonNet

Just so you know, I did send a reply to the other e-mail address you sent.

Authorloopus

I didn't receive either email. I think there is a sending problem with your email account. Please can you contact me from another account?

CustomerWalstonNet

Ok I just sent one to your other address from my gmail. I think I figured out the problem with my e-mail, but I have to contact GoDaddy to fix it.

Authorloopus

Well received, I replied.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Elianot

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CustomerElianot

Hello again, I'm trying to add questions and below the question will be selectable answers, for example, I'm asking clients what the size of frame they would like?, and they have to select A3 or A4, kindly see the screenshot below https://prnt.sc/26ujnf4 In the summary tables that I get in the email, I want to get the question in a column and the answer will be in the next column beside it not in a new row see screenshot below https://prnt.sc/26ujyky Thank you in advance

Authorloopus

Hello, There is no specific option to add custom column in the summary currently. A solution could be to create a "Custom content" item after the checkbox (it can be hidden in the form but displayed in the summary) and use its "Add a value" button to show the title of the selected checkbox in a custom text. It will be displayed in the same cell in the final summary.

CustomerElianot

Can you please send screenshots for this process? I couldn't manage these steps And when I activate recaptcha v3 and past the keys from Google It doesn't show on the form or website and can't click on order or send Any more Thanks

Authorloopus

Please contact me from the support page, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from iamnonay

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
Customeriamnonay

hello, can i make something similar to this integrated with woocommerce? https://www.ecomparemo.com/wizard/vehicle-insurance#Page1

Authorloopus

Hello, Yes, you can make such a form process by using this plugin, and use it with Woocommerce.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from shaunmichael

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customershaunmichael

Good day, I like the look and feel of the estimator plugin, my challenge is the functionality. When I check for the price to show in the summary it doesnt, it shows a blank. Are there still bugs you are sorting out? Surely it should do what it is supposed to?

Authorloopus

Hello, Please contact me from the support page by using the account that has active support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gnanava

0 direct author replies in this public CodeCanyon conversation.

2 messages0 author replies
Customergnanava

The plugin is not installing. Getting this message: The package could not be installed. No valid plugins were found. Plugin installation failed.

Customergnanava

Solved! No need to respond!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tkeyesjr

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBooking
Customertkeyesjr

Is it possible to sync the event calendar with google calendar? I have other events on my google calendar that I would like to make sure do not overlap. This is a feature of some other booking plugins like calendly.

Authorloopus

Hello, Currently the calendar events can be export as csv file to be imported in Google Calendar But there is no automatic synchronization Thank you for the idea.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from trexya

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customertrexya

Can I prefill a popup form? Thanks

Authorloopus

Hello, You can use the "Prefill with GET variable" option on the fields of your form to prefill them with values passed in the URL of the page (ex: https://.../formPage?email=[email redacted]&myText=Hello ) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Dangelmaier

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportCustomizationWooCommerce
CustomerDangelmaier

Hi, I want to buy this plugin for my car rental with different options. Before that I have some questions: 1. The user can choose the duration of rent. Is it possible to build the following: if the duration is 1 to 6 hours the cost will be for example 100€ per hour and at 7 to 12 hours it will also be 100€ per hour but the calculator adds an additional 50€ (one time extra)? 2. Does this plugin work as a standalone or do I have to implement it in woocommerce?

Authorloopus

Hello, 1. Yes, you can create such dynamic prices by using the "Price calculation" option. Simply click the "Add condition" button above the calculation field to visually create the wanted conditions, and the plugin will generate the corresponding code in the calculation field. Here is an example of the final calculation code : if( [item-1_value] 12){ [price] = 50+ (100*[item-1_value]) } 2. It work as standalone, it can also make payments and subscriptions without using any other plugin. Woocommerce support is an additional and facultative feature.

CustomerDangelmaier

Thanks for quick response.

CustomerDangelmaier

I purchased this item and I am very happy with it. That´s what I was looking for a long time. I have an issue the colors. As you can see on the site https://photobulli.nrw/ab there is a blue line above the progressbar. The blue background color is also displayed when the email is sent. Maybe you have a clue what´s going wrong.

Authorloopus

Thank you :) Here is the css rule to paste in the "Custom CSS" option of the form (in the Design tab of the form settings panel) to fix it : #lfb_form.lfb_bootstraped[data-form="5"] { background-color: #24292d; }

CustomerDangelmaier

Thank you for your super and quick support.

Authorloopus

Thank you for the review !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aminpak

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBooking
Customeraminpak

Hi There, I want to buy this plugin for cruise reservations system. I have a question before buying: Does this plugin have a feature to connect the Cost Estimation form to the calendar that users just can reserve for open time slots? and the reserved dates shown as reserved?  Thanks

Authorloopus

Hello, Yes, it has a booking system that allows you to register new events from the date picker of a form. The busy dates will be unavailable in the datepicker for the next users.

Customeraminpak

Thank you for answering! I have one more question: We have 1 week and 2-week packages. Is it possible to connect the week's number field to the date picker field? (For eg. when the user select the one week then on the date picker automatically select a 1-week range after the start date that the user selected, and the same process when the user select 2 weeks)

Authorloopus

Ah no, sorry, there is no specific option to do that currently. The event duration is fixed by the admin for each datepicker. A solution could be to create several datepicker (one for each possible duration) and use their "Show depending on conditions" option to show the good one depending on the value filled in the number field.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lucianizemalaysia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerlucianizemalaysia

hi, when i use the file field, i checked the settings all is fine, however when client submit file (png type) it doesnt allow to proceed to next step and the file section has red color border indicate it is an error, i added maximum size and also image type on this but still the same

Authorloopus

Hello, Please contact me from the support page by using the account that has active support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lucianizemalaysia

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
Customerlucianizemalaysia

hi, the file client upload the link is invalid, how to solve this ya?

Customerlucianizemalaysia

https://themomentpatisserie.com/wp-content/uploads/CostEstimationPayment/6207df499d496BJSLg/_candle--addon.jpg example like this

Authorloopus

Hello, Please contact me from the support page by using the account that has active support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from BorealFiber

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerBorealFiber

Hey guys, I'm having some issues with the plugin. On some pages where I have an image along with a quantity slider, when you click on the image to select the quantity the checkbox comes down and then right back up again. It's only if you click on the circle in the top left corner it can be fixed and set then quantities adjusted. Any ideas?

Authorloopus

Hello, Please can you send me the url of the form ? I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aboshamah

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportCustomizationPDF and email
Customeraboshamah

Hi there, I'm trying to apply padding on all images raw because it's not centered I found out making all padding 0 solve it But I've alot of images This is the class lfb_itemBloc col-md-2 lfb_item lfb_itemContainer_617 lfb_picRow How to apply it using custom css Thank you

Authorloopus

Hello, You need to use this css rule : #lfb_form .lfb_picRow { padding: 0px !important; }

Customeraboshamah

This the generated code that solved the issue, but for one element only # lfb_form.lfb_bootstraped[data-form="1"] #lfb_mainPanel> [data-stepid="3"]>DIV:nth-child(2)>DIV:nth-child(1)>DIV:nth-child( 8 ) { padding: 0px; }

Authorloopus

You need to use this rule : #lfb_form .lfb_picRow { padding: 0px !important; }

Customeraboshamah

That worked! Thank you for the quick support! Another question plz, how can we protect the data from being extraacted, because we're creating a unique tool here and we've expereiced that before?

Authorloopus

Oh I see. You left a bad review 3 months ago without even asking for support. The data is stored in the site database, it cannot be extracted or deleted by the customers. There must have been a conflict or something like that. In such a situation, I invite you to contact me through the support page, so that I can debug and fix the problem.

Customeraboshamah

Sent you a msg, Thank nyou for your help and your understanding!

Authorloopus

Thank you for the new review :) I replied to your email.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Patryk3211

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CustomerPatryk3211

Can I create a cardboard packaging configurator based on this tool? In which the customer will be able to add their own logo that will be applied to the packaging and presented in the form of a visualization.

Authorloopus

Hello, No, sorry, there is no specific feature to show an image uploaded by the user on a product image currently. I note the suggestion, thank you.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hikom

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerhikom

Does someone is able to make this plugin working with Elementor pro ? need help

Authorloopus

Hello, You simply need to enable the "Ajax navigation support" option in the "General" settings tab of the form to use it with Elementor. Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexissatok

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
Customeralexissatok

Hi Loopus i have your plugin bur my client tell me to have the 3d secure, did you update to have the stripe with 3d secure ???

Authorloopus

Hello, Yes, it is SCA ready and works with Stripe 3D Secure.

Customeralexissatok

Ok, i write you a mail, did you see it ? I have the Version 9.671 it mean i just need to update and its atomatically 3d secure ?

Authorloopus

I didn't receive your support request. Yes, you need to upgrade it to use Stripe 3D Secure.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from danilocpaiva

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportCustomization
Customerdanilocpaiva

Hello, thank you for your amazing plugin! I use it for years and am very happy with it. We're making some changes on a estimation form for a client and i have a simple question: We have this Hidden [Checkbox] item with some calculation that uses a PMT formula to get a result and then we have this other [Custom Content] item with some customized texts just to tell the users the result of the calculation found on the Hidden calculation [Checkbox] item. Something like: "The minimum price you'll have to pay is xxxxx" (where "xxxxx" is the result of the calculation. The question is: Is there a way that we can get this "xxxxx" result (calculation result) rounded up? I mean.. if the result is "$ 8600,35", we would like it to show "$ 8601". How can we achieve this? Thanks a lot!

Authorloopus

Hello, Thank you :) Yes, you can round it by using the Math.round() js function in your price calculation : [price] = 8600.35; // your calculation here [price]= Math.round([price]);

Customerdanilocpaiva

Thanks for your answer sir! But.. sorry for my dumbness: I tried to do this and it did not work, so probably i'm doing something wrong.. I think i'm not being able to know where ecxatly to put this js. function you gave me. Can you please help me just a little bit more? For example: Here is a part of the calculation item we have there: if([item-890_value] =='24') { ([item-889_price]*0.2) } Am i supposed to add something in this calculation? Or in the " Form Settings " > "Custom JS" area? Like the name of the Calculation item is "[Calc. Final] - Valor Mínimo da Entrada/Sinal". Should i put something like this: function () { Math.round('[[Calc. Final] - Valor Mínimo da Entrada/Sinal]') } ? Thanks a lot!

Authorloopus

Hello, Yes, you need to change this calculation to : if([item-890_value] == '24') { [price] = Math.round([item-889_price]*0.2) }

Customerdanilocpaiva

Perfect! It seems to work fine now! Thanks a lot for this amazing support and plugin once again!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Granis

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CustomerGranis

Hi i was wondering if something like this can be done: if width = 100 and height = 100 price = 375 if width = between 101 and 120 and height = 100 price = 385 if width = between 101 and 120 and height = between 101 and 120 price = 385 and so on... It's for sunscreens quote form. I don't think that the plugin can do this? I only need to know if it is possible, if I cant make it work I will renew support for help. :) Thank you.

Authorloopus

Hello, Yes, you can do that by using the "Price calculation" option on the target item. Simply click the "Add condition" button to visually create the wanted conditions, the plugin will automatically generate the corresponding code in the price calculation field. Ex: if ([item-1_value] == 100 && [item-2_value] == 100){ [price] = 375 } if ([item-1_value] > 100 && [item-1_value]

CustomerGranis

Ah that's a amazing! I have no clue what you are saying but I will try to figure it out or contact support, I am now more motivated to learn the plugin :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Elianot

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CustomerElianot

Hi Can Country selection be auto filled depending on user location? if not, how to select a country in advanced from Country selection, for example United kingdom will be selected in advanced but user can choose a different option if not from the UK Thank you

Authorloopus

Hello, Here is the code to use in the "Custom JS" option of the form to do that : var mySelectTitle = "My select title here"; // replace by the real title of the target select field jQuery(window).on('load',function(){ var country = jQuery.get("https://ipinfo.io", function(response) { let regionNames = new Intl.DisplayNames(['en'], {type: 'region'}); jQuery('[data-title="'+mySelectTitle +'"]').val(regionNames.of(response.country)); }, "jsonp"); });

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Stu247

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerStu247

How can i add a $5 charge to a distance calculation for just starting the order

Authorloopus

Hello, You can do it your price calculation : [price] = 5 + [distance....]*10 Or use the "Initial price" option in the "General" settings tab of the form to set $5 as starting price.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from scklain

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
Customerscklain

Hello How can I force a hidden checkbox field with price calculation to show two decimals for numbers like 1000, like 1000,00 as right now it doesn't. Thank you.

Authorloopus

Hello, If the "Hide decimals" option is disabled in the "Summary" settings tab of the form, the prices should be displayed with the final ",00" in the summary table. Feel free to send me the url of the form, I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from zonemedia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customerzonemedia

question?? can i use to do a shuttle service? shuttle will have up to 5 persons. say set a per person rate of 15 dollars and so they chose 3 or 4 it automatically calculates the amount. i see the car rental one has where you can chose the number of kilometers. im just wondering how customizable it is.

Authorloopus

Hello, Yes, you can create such a form by using this plugin. You can freely manage the steps, items and calculations to create the wanted form.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from centz

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
Customercentz

Is it possible to send utm label parameters when submitting a form?

Authorloopus

Hello, There is no specific option to do that currently, sorry Thank you for the suggestion.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from zenako

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomizationPayments
Customerzenako

Hi 2 quick presale questions : 1.) is it possible, to force the user to go to the next form step by just clicking an image - like in your live example https://wp-cost-estimation-payment-forms.com/website-cost-estimation-demo/ (instead of the 'next step' button). 2.) Is it possible to speed up the time interval between form steps so that it's almost instant? (as in the example I linked before it takes several seconds to load the next step). Many thanks in advance

Authorloopus

Hello, 1. Yes, there is an "Automatic next step" option that allows you to do that 2. Yes, you can change the transitions speed or remove them, by setting the "Animation speed" option to "Immediate" in the "Design" settings tab of the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from CocoaBeans

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CustomerCocoaBeans

How to get faster the load of the Form of quotation created by me.?

Authorloopus

Hello, Please contact me from the support page of the plugin, sending me the url of the form, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Stu247

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CustomerStu247

So anything i add anything to the Distance demo the view form takes me to a blank page. just trying to add a date picker and name text feilds ect ect. ive tried adding them to the existing steps creating a new step and the result is the same.

Authorloopus

Hello, Please can you contact me from the support page ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from sitosite

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesCustomization
Customersitosite

Is possible to use this plugin for estimate another unit than price? for example, we want to build a calculator for the user's carbon footprint. Using several steps and depending on the answer add or subtract to the final CO2 value. It would be the same as in the demos but instead of price it would be CO2 unit. Is this possible? Thanks!

Authorloopus

Hello, Yes, you can change the currency symbol to "CO2 Unit" to do that, or use the "quantity calculation" on an item to calculate it as a quantity and display the value in a custom text.

Customersitosite

Nice! Thanks!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from krism16

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPaymentsPDF and email
Customerkrism16

Hello, I sent an email on your website form asking for a refund and I have not heard anything back yet, How can I get a refund? What should I do next?

Authorloopus

Hello, I didn't receive any support request from this account. Please simply contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from fastlenny

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerfastlenny

Hi, Hope you're well. I was wondering if you have any plans to add location/country based VAT rates, and the possibility to add a form field where it would be possible to validate VAT number through VIES ? Thanks in advance

Authorloopus

Hello, You can use preselected hidden checkbox to apply the different possible VAT calculations and use their "Show depending on conditions" option to activate the good one depending on the selected country (it will still hidden but will be enabled if its conditions are filled). There is no VAT number validation planned currently, thank you for the suggestion.

Customerfastlenny

Ok, thank you. I will keep an eye on this then, would be the perfect solution for my needs if a VAT validation option would be added someday in the future.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MissZougou

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author replies
CustomerMissZougou

Hi again ! I see there's Recaptcha v3 option. Is Recpatcha V2 or simple honeypot also available ? Thanks

Authorloopus

Hello, No, sorry, it now only uses Recaptcha 3, without interaction required for the user.

CustomerMissZougou

Ok thank you

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MissZougou

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportBooking
CustomerMissZougou

Hi, I'm really interested with your plugin, I think it will suits my needs. I need to build a hotel booking form, with seasonal pricing. I read in a previous ticket (4 years ago), that this could be done with conditions which depends on the selected date in a datepicker. Perfect, this will we work for booking in current year. But I also need to allow booking for year+1 and year+2. Will this be possible ? Should I consider using variables to store : start_date_highseason_2022, end_date_highseason_2022 start_date_highseason_2023, end_date_highseason_2023 start_date_highseason_2024, end_date_highseason_2024. And use these variables in my conditions to set price ? Thanks in advance,

Authorloopus

Hello, It can be done directly by using conditions in the price calculation. Ex : if ([item-1_date] >= "2022-06-01" && [item-1_date] = "2023-06-01" && [item-1_date]

CustomerMissZougou

Ok that's even easier :) Thanks a lot for your quick answer. Have a nice day !

Authorloopus

Thank you, have a nice day too !

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Question from cunfek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
Customercunfek

Any news or chance for a feature to apply discount codes to only specific items? or an option to add opt in/out for a discount on specific item? For example, If I give 10% discount on my cart, I have some items that I would not like to give overall discount. They should be excluded. Please, consider this in an upgrade. :) Maybe with a button in Items general settings, to be able to on/off it. Thanks.

Authorloopus

Hello, Sorry, this specific option isn't planned for now. I noted the suggestion. But if you need a freelance to quickly develop such additional custom features to your version of the plugin, I can recommend this team : https://wpdone.artbees.net/?ref=13 . They are used to work with this plugin.

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Question from dg5150

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportBooking
Customerdg5150

Hi Loopus, long time no speak. For those interested in this product i can tell you it's amazing, I've been using it for several years now and can honestly say it has caused me the least number of issues of any plugins i have purchased. Now to my question, In the date picker, how can I exclude the current day from being able to be chosen? I use E&P for a busy and popular restaurant, and we have encountered an issue that on busy days people will make reservations 20 minutes before they show up. Client would like to remove the option for same day booking. Any help is appreciated. Cheers

Authorloopus

Hello Daniel, Thank you very much ! You simply need to fill "1" in the "Start date after X days" option of the target datepicker to do that. The user will not be able to select a date before the tomorrow date in the datepicker.

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Question from template_hacker

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
Customertemplate_hacker

Not looking for support. However, I haven't changed the prices or items in a while and went in to do this tonight and I am unable to do so. I have troubleshot by disabling other plugins to no avail. Can you put me in the right direction here? It should just work.

Customertemplate_hacker

It says it saves, but does not. I clear cache and no luck.

Authorloopus

Hello, Feel free to contact me from the support page if you need help to fix the mentioned problem.

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Question from deanartist

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPDF and email
Customerdeanartist

Hi, I able myself to contact you here because i sent you a minor and critical problem by email and i don't had reply for the critical one. We are totally Stuck and can't use the form because we don't receive the admin email since the update and impossible to install the preview version because so much bug when we try to use the form builded on the newest one and Import/Export is totally buggy too (Steps are here but empty). Pls we need help. Thank you

Authorloopus

Hello, I correctly received your email and replied 6 days ago (to ma**[email redacted]) . I just sent you a new email.

Customerdeanartist

You are right, my bad !

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Question from arbeni

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customerarbeni

Hello, how can I display the title of the Step settings in Email? At the moment it only shows the title of the content. Thanks

Authorloopus

Hello, You need to disable the "Hide steps rows" option in the "Summary" settings tab of the form to show the steps titles in the summary sent by email.

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Question from cunfek

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupport
Customercunfek

Hello, loopus. I have one question: in the form I have 2 price option to choose. I would like to have "required", so the customer must choose one of them and could not skip this. How can I do that? If I go to each item, I see an option to choose "required". But should I select this from both items? Wouldn't be then a problem if one item would not be chosen? Edit: I tried to select both "required" and it works. But when customer who did not select a required item, tries to go to next step, it would be nice to have a warning near the button for next step, that he has to choose at least one item above.

Authorloopus

Hello, You need to enable the "Selectin required" option in the step settings to do that. It will show an error message if the user clicks the next step button without selecting an item in the step.

Customercunfek

Where can I find "Selectin required"?

Authorloopus

You need to click the button "Step settings" in the toolbar of the step edition panel to see the steps settings.

Customercunfek

I have this under "General" settings of the price button: https://ibb.co/9Y0YFd5 So I choose this on both price option settings, right?

Authorloopus

No, this screenshot shows the item edition panel. You need to open the "Step settings" panel and enable the "Selection required" option : https://ibb.co/2gS95Wy

Customercunfek

I see. But what If I have already made steps with price options? I must do this anyway? In that case I don't have to set in "item edition panel"? EDIT: I tried... and I did not edit item edition panel. Only Selection required in steps setting. And the form went through without choosing the price option. The only way I can get to fix it is to change in "item edition panel" and change to "required" EDIT 2: Oh, I see now the problem. For your suggestion it say that the user must select at least one item. Which is reasonable, but since I have a form that has multiple steps, that condition is always satisfied. So not working correctly. :) I have my price list build with multiple steps. First part of form is price a and price b, than one item, than second item yes no, third item.. .etc... But, I only need this required condition to be used on "Price A vs Price B" part of form. In this case I guess I must choose your option (just to be sure that someone won't click blank form and ALSO I must choose "required" in "item edition panel".

Authorloopus

Yes the "Selection required" option of the step requires at least one selection in its content. You can also use the "Radio group" option of the items to force the user to select one item of each group to be able to continue.

Customercunfek

I have both items in Radio Group. But still I have to opt-in the "Required" in item edition panel. But no problem, as long as it works. :) Thanks for help.

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Question from JorgeValladolid

4 direct author replies in this public CodeCanyon conversation.

7 messages4 author repliesBuyer threadSupportPDF and email
CustomerJorgeValladolid

Hello there, After updating to the latest version plugin (WP Cost Estimation) stopped working in the backend. Several Pop Ups showing one over the other, impossible to close. However, still functioning in frontend. But I can´t edit the form anymore or see anything in the backend. Currently, I´m using the latest version of WordPress. This issue forced me to use an old version of the plugin again. Anyone has experienced this issue?

Authorloopus

Hello, I received your email one minute ago, I replied. Please can you check your mailbox ?

CustomerJorgeValladolid

Sure, recieved. I will send you the details right away. Actually I have the version 9.748 workiing mostly fine (with few bugs) and updating to the lastest will cause the issue in the backend. Thank you in advanced

Authorloopus

Ok, I await your response by email.

Authorloopus

Fixed :)

CustomerJorgeValladolid

Thank you so much. Happy to report that the problem was caused by a conflict with another plugin. My company actually uses 2 plugins from Loopus and we love them! Super fast response! As a side note, still a small issue sometimes happens in the final step. An email field appears from time to time. I delete it, save the form, and it seems to work normally. But when I´m back to edit the form, the field is there again. Its just a minor thing, in case it might help to make this plugin even better, Best regards, Jorge

Authorloopus

You are welcome ! The plugin automatically creates an email field in the last step if there is no one detected in the form. If you created an email text field in another step, you need to set its "Type of information" option to "Email" and enable its "Is required" option to allow the plugin to detect it as customer email field.

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Question from hatrick

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
Customerhatrick

Hello, I have purchased support. a few days ago you wrote back to me and the contact broke off. can you write me back

Authorloopus

Hello, Done, I sent you a new email .

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Question from msathesh

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesCustomization
Customermsathesh

In india, GST is applicable. And there are 3 types of it based on where you reside. How can we include the tax in the form? Can you customize it out of the box? Thanks.

Authorloopus

Hello, You can use the "VAT" option to easily apply such a tax in your form. But if you need 3 possible taxes, you can create 3 hidden & preselected checkbox in the last step, use their "Price calculation" option to calculate the different tax (ex: [price] = [total]*0.2) and use their "Show depending on conditions" option to activate the good one depending on the wanted conditions. It will stay hidden in the form if you enable their "Is hidden" option, but the active one will be displayed in the final summary and applied to the total.

Customermsathesh

Thank you for your quick reply.

Customermsathesh

I'm seriously evaluating this plugin and I hope this is my last question. If I do it like you said above, will I be able to calculate the two custom taxes after discount using a coupon code, for example? Tax must be calculated after discounted amount. Thanks.

Authorloopus

Ah no, sorry, it will not work with coupon codes, the calculations of the hidden checkbox will be executed before the reduction. It would require to customize the plugin code to do that.

Customermsathesh

How much does it cost to develop such a function?

Authorloopus

I am not currently available for such complex projects, sorry, but if you need a freelance to develop such additional features I can recommend this team : https://wpdone.artbees.net/?ref=13 They are used to work with this plugin.

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Question from Shivamkr101

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomizationPayments
CustomerShivamkr101

Hey, We are a presentation design company and we want to create form where people can get price based on number of slides and time required... Your plugin looks fine for this task, but is there any way to rather than sending the details of project after the payment on my mail they get redirected to a dashboard where they can manage their order like chat with us and we can deliver the slides through dashboard... Please check this site - www.slidepeak.com/order we want something similar...

Authorloopus

Hello, No, sorry, there is no such dashboard system currently. Thank you for the suggestion.

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Question from jle84

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesSupportCustomizationWooCommerce
Customerjle84

I use Easy Digital Downloads; I want to be sure I understand this integration before proceeding to purchase: 1) When you say the EDD product would be added to the cart, do you mean the default EDD cart (so they will be routed away from the form upon completion of the form), or the form cart (and they will be able to use the payment gateway I assign in your form builder? 2) Can the customer view all the details they input in the purchase confirmation page, or is there a different page where these details can be viewed by the customer after purchase? What exactly changes about the purchase confirmation page, if anything? 3) Your description suggests that the customer will be able to have a new customer portal. I already have a customer portal page, and I don't see screenshots of this here or on your site. What enhancements are available in this page, or is there a way I can see how it is setup? 4) If the customer purchases something from the form (an EDD product), and I fulfill the order via the Custom Deliverables plugin with EDD, does the order management system update with fulfilled status, or do I have to do that manually? Your documentation doesn't even mention Easy Digital Downloads (EDD), so I'm concerned that I won't be able to troubleshoot this effectively if I purchase. What is your refund policy? Thanks!

Authorloopus

Hello, 1. The EDD products assigned to the selected items of the form will be added to the default EDD cart, allowing the customer to pay directly from EDD 2. With the EDD feature, only the selected products are added to the cart, not the other data of the form. But you can choose to send the full form selection by email to the customer and the admin at end of the form, before the customer is directed to the EDD cart page. 3. You don't need to use the plugin customer account system, since you already use the EDD one. 4. The order will be fully managed from EDD, as usual. It works exactly like the Woocommerce option, you simply need to turn on this option in the form settings then assign the wanted EDD products from the item edition panel on the wanted items of the form. If you buy the plugin but can't use it for your project for any reason, simply contact me from the support page : I will help you or propose you a refund if you want, no problem !

Customerjle84

Excellent reply, and very clear. So, really nothing changes about the purchasing process (EDD cart/payment gateways, etc.), the form simply gives me the freedom to collect more information from the client - which is exactly why I need a form builder. Does your builder allow clients to upload multiple files?

Authorloopus

Exactly. Yes, there is a "File upload" component that allows the customer to upload several files at same time. The allowed extensions, the maximum size and the number of files are defined by the admin from the item edition panel.

Customerjle84

Purchasing. Thank you for your quick replies and for answering my questions so clearly.

Authorloopus

You are welcome :) Feel free to contact me from the support page of the plugin if you need help to create your form !

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Question from lucianizemalaysia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerceLicensing
Customerlucianizemalaysia

hi, i have a question, i am planning to purchase a new license, however there are things i need to know 1. our client wants to create this form to filter ingredients for his products, meaning to say that he wants client to able to filter out which ingredients they dont want, then match them with the correct products, however it is time consuming if i do it manually like items without peanut = show items without peanut, items without chilli = shows item without chilli, he has more than 23 ingredients, is there any faster way to filter out? like if peanut, chilli, ginger is selected, show certain products 2. are we able to let client use the form to filter woocommerce product? like we can preset this products using what ingredients, then allowing customer choose to exclude then only show those filtered products

Authorloopus

Hello, No, sorry, there is no specific options to do that currently. Thank you for the suggestions.

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Question from jordivalentijn

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
Customerjordivalentijn

I am working for a client to make a price calculation for the number of solar panels per number of residents, only I am not very handy with java script. This is an example of how I made it, only this does not work: if([item-286_isChecked]&&[item-418_quantity] ==2) { [price] = ([item-286_price]*4) } if([item-286_isChecked]&&[item-418_quantity] ==4) { [price] = ([item-286_price]*8) } Here “item-418_quantity” is the number of persons and “item-286_price” the price of 1 solar panel which in this example costs 299.6 euro. So for two people the price should be 1,198.4, but now it is 2,696.40. What am I doing wrong?

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from hatrick

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerhatrick

Hello, I am using an avada theme and your plugin. Some options do not work in avada if the plugin is enabled. The problem is that avada and the plugin use the scrollspy library. It bites.

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from msathesh

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author replies
Customermsathesh

Can you set a validation for a field whose value can only be between any two numbers i.e. 3 & 20? Is it possible with this plugin?

Authorloopus

Hello, Yes, it is possible to do that.

Customermsathesh

Thanks for that. Can you specify conditions for coupon code?

Authorloopus

The coupons codes are managed by the admin from the plugin backend. You can create discount codes for each form, define their number of use and the discount applied (static amount or percentage of the total) .

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Question from mrcb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
Customermrcb

Hi, Can you just tell me which file has the content of the email that is sent after the form submission. Right now it is show as a table but that doesn't work very well for me. I know the risks of editing the core files, but I would like to know anyway, could you point me in the right direction pls?

Authorloopus

Hello, The summary table is generated by the /assets/js/lfb_form.min.js file ( function lfb_orderSend) and send to the /includes/lfb_core.php file by Ajax (function send_email) .

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Question from lambrianidespanagiotis

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
Customerlambrianidespanagiotis

I want to do something similar with this https://wp-cost-estimation-payment-forms.com/credit-simulator-demo/ I Want in the last page to give the option to my clients to pay either with 12 Payments - 24 Payments or 1 time. And to show the price difference if they choose to proceed with 12 Payments / 24 payments or 1 time! How i can do that?

Authorloopus

For support requests, please contact me from the support page of the plugin by using the account that has active support rights, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customerlambrianidespanagiotis

Alright thanks for your good support line

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Question from lambrianidespanagiotis

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
Customerlambrianidespanagiotis

Hey there! I was using your estimator in the past and am planning to use it again but i have a question: (1) Am planning to use your estimator for my web development services... All of my websites have a starting cost and in that starting cost they're including few things like (Hosting, Domain, Live Chat & etc) What i want to do is to show that detailed list of what's included in the starting cost when ill create the form & also to show that detailed list inside the Summary List that is showing in the last page. How i can do that?

Authorloopus

Hello, You can do that by creating hidden & preselected checkbox in the first step of the form to add the wanted initial features and prices. By enabling their "Show in summary" option, they will be displayed in the final summary.

Customerlambrianidespanagiotis

Awesome! thanks

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Question from buildingbridges

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesSupportPaymentsLicensing
Customerbuildingbridges

I bought the theme x the theme with your plugin integrated until last month all was ok but after the last plugin update the payment button in the last step of my form doesn't work. https://seguroserasmus.com/compraseguro/ I have already deactivated and reactivated the plugin and deactivated all the other plugins in order to know if it could be an incompatibility issue with the other plugins but it doesn't work From the console I can see the following the following errors: UUncaught TypeError: BACKDROP: Option "rootElement" provided type "null" but expected type "element". at lfb_frontendPackedLibs.min.js?ver=10.121:2:1364 at Array.forEach ( ) at l (lfb_frontendPackedLibs.min.js?ver=10.121:2:1199) at xe._getConfig (lfb_frontendPackedLibs.min.js?ver=10.121:2:48543) at new xe (lfb_frontendPackedLibs.min.js?ver=10.121:2:47938) at Ne._initializeBackDrop (lfb_frontendPackedLibs.min.js?ver=10.121:2:51103) at new Ne (lfb_frontendPackedLibs.min.js?ver=10.121:2:49343) at HTMLDivElement. (lfb_frontendPackedLibs.min.js?ver=10.121:2:54286) at Function.each (jquery.min.js?ver=3.6.0:2:3003) at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481) lfb_frontendPackedLibs.min.js?ver=10.121:2 Uncaught TypeError: Cannot read properties of undefined (reading 'show') at Ne._showBackdrop (lfb_frontendPackedLibs.min.js?ver=10.121:2:53240) at Ne.show (lfb_frontendPackedLibs.min.js?ver=10.121:2:50156) at HTMLDivElement. (lfb_frontendPackedLibs.min.js?ver=10.121:2:54413) at Function.each (jquery.min.js?ver=3.6.0:2:3003) at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481) at s.fn.init.jQueryInterface [as modal] (lfb_frontendPackedLibs.min.js?ver=10.121:2:54239) at lfb_form.min.js?ver=10.121:1:276387 at lfb_checkCaptcha (lfb_form.min.js?ver=10.121:1:276598) at lfb_showWinStripePayment (lfb_form.min.js?ver=10.121:1:265661) at HTMLAnchorElement. (lfb_form.min.js?ver=10.121:1:16641)

Authorloopus

Hello, You need to enable the "Load scripts in footer" option in the "Global settings" panel of the plugin to fix it. If you had the plugin included in your theme, you need to send your support requests directly to the support team of the theme, they will help you.

Customerbuildingbridges

I haven't such an option in the global setting of the plugin: I have the option Load scripts asynchronously and if I activate it the date picker on the first step of the form doesn't work. Please Help me, I bought the theme three years ago and now they tell me to et in touch with the plugin developer. If you want I can share my theme license with you in order to check that it is valid.

Authorloopus

You probably use an old version of the plugin, this option has been added in a recent update. When you have the plugin included in a theme, the support isn't delivered by the plugin author, but from the theme support team.

Customerbuildingbridges

I have the Versión 10.1.21 of the plugin. This is the last update that I have received with my theme. I would like to know why it was working well until the last update of the plugin that I did and How can I solve the problem. Can you please let me know your e-mail? I can send you the details of the license. thanks

Authorloopus

The last version of the plugin is the version 10.1.26. Once again, you need to contact the support team of your theme for support requests. Support from author only concerns the users who bought a regular license of the plugin on Codecanyon. It is written in the "License" panel of the plugin when you use it in the X theme : in this case the support is directly delivered from Themeco.

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Question from licorne360

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportCustomizationPDF and email
Customerlicorne360

Hello. I have a doubt. Because when I enable the option "Download order in PDF" automatically, it does not generate the PDF with the design that I put in Email? Can you help me please?

Authorloopus

Hello, When this option is enabled, the pdf file is downloaded when the user clicks the final button of the form. If you enable the option "Send PDF to customer" in the "Email" settings tab of the form, the pdf file will also be sent to the customer by email.

Customerlicorne360

I have the option "Download order as PDF" enabled and it does not download the PDF. Besides as I mentioned, it downloads it with a basic template and not with the template I customized.

Authorloopus

Did you customize the template in the "Admin PDF" option or in the "Customer PDF" option ?

Customerlicorne360

In both. Only in customer, do not enable the option to receive the information to your email.

Authorloopus

OK, thank you. I replied to your email.

Customerlicorne360

Could you please follow up on this email: [email redacted]

Authorloopus

OK, done.

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Question from HazemElessawy

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CustomerHazemElessawy

Hello, Why is the number field a little buggy when I try to enter any number without clicking the up/down arrows? For some reason it keeps reverting to the minimum value until I press either arrows then it works fine. Thank you.

Authorloopus

Hello, Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from HazemElessawy

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CustomerHazemElessawy

Hi! I'm looking to create an estimation form for an interior design firm in which they charge customers based on the style/type of design (e.g. Neoclassical, Modern, etc.) per square meter. Can you help me figure out the best way to do this using your form builder? I want to have them input their area (a number) which is multiplied by a different price per meter depending on the type of design they chose. I'm not particularly asking for a full walkthrough but just some ideas would be really helpful. Thanks in advance.

Authorloopus

Hello, To do that, you can create an hidden & preselected checkbox after the area number field and use its "Price calculation" option to make the wanted calculation based on the value filled in the number field. Ex: if([item-1_isChecked]){ [price] = [item-2_value]*15 } You simply need to click the "Add a value" button above the calculation field to visually choose the wanted item and attribute, and the plugin automatically generates the corresponding shortcode in the calculation field. Feel free to contact from the support page if you need help .

CustomerHazemElessawy

Thank you kind sir.

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Question from licorne360

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerlicorne360

There is a way that some extra things can be developed for this plugin. It doesn't matter if it has an extra cost

Authorloopus

Hello, Feel free to contact me from the support page and explain the wanted customizations, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CustomerItsvarro

Hello, Is it possible to create a variable product from one single item, so that the user can select one variant (for example a drop down), and see the individual price for this variant. Example variants: 10m, 10USD, 20m, 20USD etc. thanks.

Authorloopus

Hello, To do that, you need to assign a variable product to several items, and use their "Show depending on conditions" to show the good one depending on the wanted conditions.

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Question from HermanoBenjamin

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CustomerHermanoBenjamin

Is it possible to use excell formulas like round, >=, <=, searchv, true, false, if, then?

Authorloopus

Hello, The calculations use Javascript, not Excel formulas. You can use any JS function inside (Math.round() , Math.ceil(), if conditions, else etc ...) .

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Question from mrcb

0 direct author replies in this public CodeCanyon conversation.

2 messages0 author repliesPDF and email
Customermrcb

I added a small descriptions on a checkbox field. However, in the email, only the title shows. Is is possible to show the short description in the 'Information Tab' that shows in the email?

Customermrcb

Nevermind, just found the option

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Question from mrcb

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
Customermrcb

The text settings of the plugin are very hard to see. And as you can see here it fails the contrast test https://i.imgur.com/A2zeupg.png Is there any way to make it darker?

Authorloopus

Hello, What is the used version of the plugin ?

Customermrcb

Installed the version 10.1.22 today. Just noticed that there is a 10.1.25

Authorloopus

Thank you. Here is the rule to paste at end of the /assets/css/lfb_admin.min.cs file of the plugin to do that : body:not(.lfb_darkMode) #lfb_bootstraped.lfb_bootstraped #lfb_formFields div:not(.switch) > div > label, body:not(.lfb_darkMode) #lfb_bootstraped.lfb_bootstraped #lfb_winItem div:not(.switch) > div > label { color: #333 !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from TheOnlineGurus

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CustomerTheOnlineGurus

Hello, I am helping a client setup a form on his website. I have now setup all of the steps with conditional logic and come calculations and it works like a charm. But I have one problem with the 'Last step'. I have created some custom content, that I want to show based on the result of a variable. Funny enough, this works fine with some elements, but with other elements it doesn't work. I have checked, and it is not the calculation of the variable, that is the problem. When the variable is for example 2500, it shows the element that is supposed to be displayed when the variable is superior to 0 and inferior to 3000. But when the variable is 9000, it does not show the element that is supposed to be displayed when the variable is superior to 7999 and inferior to 10000. I have triple checked everything and created a new element with new conditinal logic, but every time, it fails when the variable result is over 7999. Could you please help me solve this problem? Thanks.

Authorloopus

Hello, Yes, please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

CustomerTheOnlineGurus

All-right. I have done that!

Authorloopus

Thank you, I replied.

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Question from inneridealist

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
Customerinneridealist

I've been working on this for weeks but can't get Layered Images to work properly! Whenever I set a visibility condition for a layer, leave the edit item screen, and return, the visibility condition vanishes. Sometimes the Layered Image item itself will just completely vanish, meaning I'll have to set the whole thing up again. I've reinstalled the plugin several times and the whole website is freshly created with barely anything on it. I'm not sure what's going on!

Authorloopus

Hello, For support requests, please contact me from the support page of the plugin, I will fix it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from enyvisions

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
Customerenyvisions

hello i was checking the form lately. if i have images, i can select them but not unselext them. as well, i have items that should show under image selected conditions, they dont work. it works if i change to checkbox, but it worked with the images before flawlessly, would be nice to get a short feedback without having renewing everything. i purchased this item 3 times. thanks in advance

Authorloopus

Hello, Feel free to contact me from the support page by using the account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customerenyvisions

there is no account that has support rights atm. and now i do have to pay for a support, when there is a bug which is caused by the plugin? i had a similar case with this plugin around a year ago, where i had to buy antother support. think this is just an easy way to get out the money from the clients pockets. it should work with updates as well, and not that i have to pay every other update there is

Authorloopus

The mentioned problem can't be replicated, it probably comes from a local conflict. There have been approximately 100 messages exchanged regarding support requests from your account during the last 5 years. It is normal to renew the support rights for new support requests, this is the normal operation of the support on Codecanyon.

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Question from marco16lee

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPDF and email
Customermarco16lee

Hello there, I have ought your plugin and working with it. Honestly, thanks for such a plugin. I am having some issues with this. Lemme give you the screenshot of that. " https://prnt.sc/24zv8yy " " https://prnt.sc/24zvbqe " " https://prnt.sc/24zvdrf " I want a solution for this. It is happening in mobile only. And another question, I want my site multilingual. I installed gtranslator. But it is not translating just the cost calculator form of this plugin. My site will make business in Holland and Belgium, so I need Dutch language must. Please give me a solution for that. Thank you.

Authorloopus

Hello, 1. It sounds to come from conflict with another script. Please contact me from the support page of the plugin, I will debug it . 2. There is no specific option to do that currently, sorry. If needed, you can duplicate a full form in one click then change the texts, currency and price format for each one.

Customermarco16lee

I have already mailed you with my site credientials

Authorloopus

Hello, Yes, I replied to your email.

Customermarco16lee

Can you tell me the mail name from what you replied..? And another question, How can I show requests of customers in their My account page.? Or if they place an order, how can I show that to them..?

Authorloopus

I relied from [email redacted]. The orders submitted by the customer are automatically displayed in his customer account page.

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Question from anton2race

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadSupportPayments
Customeranton2race

Hello. After update of the plugin I have conflict with Avada theme modal element. It is now not working. If I disable the WP Cost Estimation & Payment Forms Builder plugin, then modal works normally. How to fix this?

Authorloopus

Hello, Please can you contact me from the support page and send me the url of the form page ? I will debug it . https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Authorloopus

Fixed :)

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Question from leelnj

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomizationPayments
Customerleelnj

hello, I am nearly finished my form but really struggling with the responsive view as ive used text descriptions to explain the products. Is it possible that you know some code where i can put a plus button next to the title of the products. When i press the plus button the small description will show underneath the title. I have done two screenshots to show what i mean and im using the image type. This would be really good especially if you have large forms . How it looks with small description https://pasteboard.co/xNRq4SCqcYpp.png. How i need it to look https://pasteboard.co/20OrgDInhwWa.png. I presume it would be an if statement to say if lfb_itemBloc contains lfb_itemDes display none and generate a plus icon and only display lfb_itemDes when plus button is clicked. I pray you can do this as ill be finished. Thanks for your help in advance

Customerleelnj

Hi, I think the code maybe something like this but i dont know how to add this into your custom js block and it adds a + button to all itemblock items even if they have just a title. Thanks again let insert = ` `; $(function() { $(insert).insertBefore('.lfb_imgTitle'); $('.expand-icon').click(function() { $(this).closest('.lfb_item').find('.lfb_itemDes').toggle(); if ($(this).hasClass('fa-plus')) $(this).removeClass('fa-plus').addClass('fa-minus'); else $(this).removeClass('fa-minus').addClass('fa-plus'); }) })

Authorloopus

Hello, Please contact me from the support page by using the account that has support rights, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ochiux

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadBooking
Customerochiux

Hi, a pre sales question: Can it be used as a reservation system for the client to check the availability of appointments on a certain day?

Customerochiux

I forgot this: with hours and that days that are already "full" can be deactivated.

Authorloopus

Hello, Yes, it can be done by using this plugin. You can define the maximum events at same time and the event duration for each datepicker. The unavailable dates will be disabled in the datepicker for the next users.

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Question from FrequentC

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CustomerFrequentC

I’m looking to remove all pricing in ONLY the customer email summary (aka [project_content]). Is this possible? Or at the very least is it possible to remove all pricing from both emails and see the pricing in the "orders" section?

Authorloopus

Hello, The same summary is used for both emails, but it can be done by modifying a bit the code of the plugin. Feel free to contact me from the support page by using the account that has support rights, I will do it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from actugeek

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportCustomizationLicensing
Customeractugeek

Hello, I just saw that a comment was left a few weeks ago that there was an issue with the Flatsome themed columns. I'm already using the extension on one website (it works fine), and I'm going to implement it on another website that uses Flatsome. Before purchasing a new license, can you tell me if an update has been made to make the extension accountable with the Flatsome theme please? thanks in advance

Authorloopus

Hello, Please can you send me the url of the form where I can see the conflict ? I will send you the css rule to use to fix it.

Customeractugeek

Thank you for such a quick response: https://tinyurl.com/34cvj2dw

Authorloopus

Thank you. Please can you paste these rules in the "Custom CSS" option of the form ? (in the Design settings tab) @media (min-width: 768px) { #lfb_bootstraped.lfb_bootstraped .col-md-2 { width: 16.66667% !important; } #lfb_bootstraped.lfb_bootstraped .col-md-3 { width: 25% !important; } #lfb_bootstraped.lfb_bootstraped .col-md-4 { width: 33.33333% !important; } #lfb_bootstraped.lfb_bootstraped .col-md-5 { width: 41.66667% !important; } #lfb_bootstraped.lfb_bootstraped .col-md-6 { width: 50% !important; } } Is it ok ?

Customeractugeek

Really, really great thank you! I will be able to buy a new License with confidence. Happy New Year !

Authorloopus

Thank you, happy new year too !