Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from rudivanek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer rudivanek

How can I add a new rich text box to an list item. I want to enter some information to be sent by email. Can this be done?

Author loopus

Hello, You simply need to create the wanted rich text and enable its option "Show in summary/email" to do that .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from regularbounce

6 direct author replies in this public CodeCanyon conversation.

12 messages6 author repliesSupportCustomizationWooCommerce
CodeCanyon source
Customer regularbounce

hi! I need a form that calculates the price of a product, launched in a popup after a clic on its add to cart button. like this website exactly: musicbed.com/songs (clic on the cart icon of any song to see the right sidebar and the form), would it be possible to do that with your plugin somehow?

Author loopus

Hello, You can create such forms and choose to add the woo product to the woo cart with the defined price in the form, but it would require to create one form per product.

Customer regularbounce

Yes I know your plugin works perfectly with one product per form. My question is: do you think it's possible to make only one form that would launch on add to cart on every product of the shop with some custom work?

Author loopus

Yes, if the form is displayed from the woocommerce product page, it can normally be done by modifying the function generateItemHtml() in the plugin file /includes/lfb-core.php . You will probably need to replace this part of the code : if ($dataItem->wooProductID > 0) { $prodID = $dataItem->wooProductID; try { $product = new WC_Product($dataItem->wooProductID); By something like that : if ($dataItem->wooProductID > 0) { global $product; $prodID = $product->get_id(); try { It will use the current woo product instead of the "Woo product" item option.

Customer regularbounce

Hi loopus, thank you for your answer. I don't know if you understand me correctly so here is the exact flow I would like to have: ((All product are at 50$ in woocommerce backend.)) When a customer clicks the ADD TO CART button in a single or archive page, a sidebar appears with a form that adds options and calculate final price. At the end add of the form: - the product with final price is added to the woocommerce cart, payment is made via woocommerce. - OR the form displays a RECEIVE A QUOTE button if price is greater than a specific amount.

Author loopus

Hello, Using the current woo product in the form can be done by modifying the plugin code as explained in my previous message. But there is no specific option currently to show the form in a side bar. The wooproduct can be added to the woo cart at end of the form with its price calculated in the form. Only the woo product can be added to the woo cart, the other data will be sent to the admin at end of the form, with the same order reference than the one added as woo product attribute in the woo order.

Customer regularbounce

So the final price can be entirely calculated and displayed in the cart through options in the form without needing me to add all attributes for each products in woocommerce back end, right?

Author loopus

Yes. If needed you can assign the wooproduct (that will be automatically replaced by the detected one in the current page) to an hidden & preselected checkbox in the last step of the form, and set this price calculation to it : [price] = [total] . The product will be added to the woo cart with the total price of the form .

Customer regularbounce

Amazing! I can't find a way to launch the form (in a popup) when customer clicks on the add to cart button of a product, can you help with that please?

Author loopus

You need to add the form shortcode in the page, with the popup attribute : [estimation_form form_id="1" popup="true"] Then simply add the css class "open-estimation-form form-1" to the button that must open the form. If needed, the documentation can be found in the main zip package of the plugin.

Customer regularbounce

Hi, I checked with my developer and we won't use your plugin, it's extremely flexible but over complicated for our needs. Can I ask you a refund please?

Author loopus

Hello, Please contact me form the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ziloub

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer ziloub

Hi there ! Just a question : we did a form with your plugin, everything OK. But we saw that the "sender name" of the email (for the client) is not what whe want. Where we can set a specific sender name for the email ? And can we choose some fields of our form to do it ?

Author loopus

Hello, Please can you use the button "Reply" for new messages ? Thank you ! It can happen with some themes. You can use this small plugin to configure the wanted sender email : https://wordpress.org/plugins/cb-change-mail-sender/ You can also configure a SMTP email account from the global settings panel of the plugin. The emails will be sent directly from the configured account and not from the server anymore.

Customer ziloub

Thanks ! I will do "reply" now :) So we did the change by using Gmail SMTP. It's OK for the client now ! They see our compagny name as we wanted. But it's not OK for the administrator email (we don't have the name of our company, like the client have, but some other data from the form... weird).

Author loopus

Feel free to contact me from the support page or my profile page, I will check it .

Customer ziloub

Ok, I will do it tomorrow morning ! Again thanks for your very quick replies, and good support.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from keramiko

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer keramiko

Hi dear support, how can I change these two colors? I want that if a an option is selected it is orange and if it is not selected it is grey, see screenshot: https://ibb.co/7pcv5dQ In the options > Design I found the option "Main color" which changes the color of the deselcted item. But when the visitor clicks on / selects e.g. Website the color is always grey, no matter which color settings I set. Thanks in advance.

Author loopus

Hello, You simply need to enable the option "Inverse gray effect" in the "Design" settings tab of the form to do that.

Customer keramiko

It works, thank you :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ziloub

5 direct author replies in this public CodeCanyon conversation.

13 messages5 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer ziloub

Hi there ! Your plugin don't work for the final step (send email and record the form). Everything is OK (to fill all the fields, and in the process), but at the final step (with the resume), when we enter our email and click "send", the plugin is stuck on the process with the loading page and nothing ... No email is sent to our administrator email, as to the client email. Nothing is also recorded on the backend... We tried the plugin with another theme, on a fresh stagging website (with no other plugins) and it is not working too... We have, on the navigator console : Failed to load resource: the server responded with a status of 500 about /wp-admin/admin-ajax.php:1 Nothing more for "errors". Could you please tell us what's goin on with the plugin, and how to fix that ? You can see the form on : https://facturation.dismed.fr/test/ Thanks for your help, this is quite urgent !

Customer ziloub

And these are the errors we see on the server regarding your plugin, if it's can help you to find the issue : #4 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/lfb-core.php(4841): wp_mail() #5 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/lfb-core.php(5819): LFB_Core->sendOrderEmail() #6 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_E" while reading response header from upstream, client: #.##.###.##, server: facturation.dismed.fr, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "facturation.dismed.fr", referrer: "https://facturation.dismed.fr/test-2/" 2021/04/14 11:02:13 [error] 52931#52931: *119162 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined function Dompdf\Css\ctype_xdigit() in /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php:307 Stack trace: #0 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php(197): Dompdf\Css\Color::getArray() #1 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(817): Dompdf\Css\Color::parse() #2 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(1849): Dompdf\Css\Style->munge_color() #3 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Style.php(1717): Dompdf\Css\Style->set_prop_color() #4 /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src" while reading response header from upstream, client: #.##.###.##, server: facturation.dismed.fr, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://127.0.0.1:9000", host: "facturation.dismed.fr", referrer: "https://facturation.dismed.fr/test/"

Author loopus

Hello, Please contact me from the support page by using the buyer account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer ziloub

Hi, thanks for your feedback. As you can see here, I purchased your plugin, but I don't have now the support rights with it. But the issue I mentioned here to you is not, for me, a "support request". It is a general issue of the plugin itself (as I tried to make it works on a fresh wordpress website with no others 3rd party plugins and with a default theme of wordpress. It's not working in all conditions... and this is not normal). If it was related to my installation (wordpress with many plugins and custom theme), it would be a support request (and then, I need the support rights), but it is not the case now. I assume that I can have a plugin that have to work as normal, with a fresh wordpress installation, and it is not the case, and that I don't have to "pay again" for just a support if the plugin is not working on a fresh installation (and same in different servers). So could you please take in count my request (with all details I gave on that post) in order to, at least, make it work ? Thanks for your help!

Customer ziloub

It seems like that the problem here is about that line : PHP Fatal error: Uncaught Error: Call to undefined function Dompdf\Css\ctype_xdigit() in /var/www/facturation.dismed.fr/htdocs/wp-content/plugins/WP_Estimation_Form/includes/dompdf/dompdf/dompdf/src/Css/Color.php:307 There is nothing on your documentation about the "ctype_xdigit() function. But seems like there is something particular to check / to do with it to have the plugin working as it has to be. So could you please tell us what to do with that error ? Seems like i'm not the first person to see that error with your plugin. So I think you have the solution. Thanks !

Author loopus

Hello, Correcting bugs and conflicts is a part of the support. Please contact me from the support page or from my profile page, sending me a temporary access to the Wordpress backend, I will debug it .

Customer ziloub

We found that, seems like, the plugin is not OK with Php version 7.4 (because of the ctype_xdigit function). When we deactivates the e-signature and the pdf generation, the form is now working and send the email on php version 7.4. The only issue is with the ctype function that is not working.

Author loopus

What is the used version of the plugin ?

Customer ziloub

Hi, finaly we found why nothing worked. You plugin is not compatible with PHP version 7.4 (regarding iconv module). We need to downgrade to 7.3 to have it working. I think you should add this on your documentation.

Author loopus

What is the used version of the plugin ? The last versions of the plugin should work normally with the last PHP versions.

Customer ziloub

Sorry : the version of the plugin is the last one normaly : 9.729 I saw also on internet that iconv (and ctype_xdigit) is not yet OK with PHP version 7.4.

Author loopus

Thank you. These functions are normally supported by PHP 7.4 : https://www.php.net/manual/fr/function.iconv.php , https://www.php.net/manual/en/function.ctype-xdigit.php . The version 9.729 of the plugin comes with the last update of DomPDF, that should support all the recent PHP versions. It is impossible to replicate the mentioned problem on my side. Feel free to contact me from my profile page if you need help, I will check it .

Customer ziloub

Ok, thanks loopus for your support and attention :) We will do some tests and will tell you if we find more details about that issue. By now, we succeed to have the plugin working !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jucapuna

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportCustomizationWooCommerce
CodeCanyon source
Customer jucapuna

Hello friend, I have bought your plugin for years but I have never used it, now I have the opportunity to use it and I wanted to ask you. I can mix your plugins with WooCommerce Bookings, I need to make a website of an event house, in which they rent (reserve) all kinds of elements for events, and they want users to enter, choose what type of elements and the quantity and at the end they can reserve. for example: I have 6 wooden chairs and 6 metal chairs, 2 wooden tables, a chocolate fountain among 78 other elements, and as a user I choose what I need to put together a party out of everything she has. I select 6 metal chairs, 2 wooden chairs and a wooden table. And that this in the end can give me a date of what day I want to reserve all these that I have chosen. Please tell me if it can be done or at least help me with this issue. or how necessary your on my part to do this.

Author loopus

Hello, There is apparently a mistake here, there were several support requests from this account, since 2017. Sorry, there is no specific option to use this plugin with Woocommerce Bookings plugin currently. I note the suggestion, thank you. If you need a freelance to develop such customizations to your version of the plugin, I can recommend this team : https://www.wpdeft.com/ They are used to work with this plugin and should be available for such custom work .

Customer jucapuna

Thanks for the suggestion and I am writing to them. Well, as I told you before, I made several support comments but I never used it. Anyway thank you very much.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Genius_Boy

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBooking
CodeCanyon source
Customer Genius_Boy

Hi, I need use JALALI CALENDAR in this plugin. And as another , I need know that is compatible this plugin by DOKAN plugin?

Author loopus

Hello, Sorry, there is no specific option to do that currently. Thank you for the suggestion.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from klon73

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer klon73

Can I somehow manage the arrangement of items so that the graphic appears in the first column and the settings, summary and other form items appear in the second?

Author loopus

Hello, No, sorry, there is no specific option to move the final summary currently. I note the suggestion, thank you. Feel free to send me the url of the form from the support page of the plugin, I will check if it can be done by using custom JS : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from keramiko

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer keramiko

Hi dear WP Cost Estimation & Payment Forms Builder support, I bought your plug-in and it looks great from the first view, but how can I adjust the icons in the form so they are in one line? see the screenshot here: https://ibb.co/YkcMxFL Thanks in advance

Author loopus

Hello, Please can you send me the url of the form ?

Author loopus

Thank you. Here is the css rule to paste in the "Custom CSS" option of the form to fix this css conflict : #estimation_popup .col-md-2 { width: auto !important; } Is it ok ?

Customer keramiko

We got it, Thank you so much for the fast support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer Itsvarro

Hi, if we have a product in our form that we don't have a price for, for example, products that we buy from suppliers, is it possible to have it specified in summary as "quote" or something similar? If the user chooses this product, it will state "quote" in summary, and we will get back to the user with pricing. Thank you.

Author loopus

Hello, Yes, you can create a Rich text item that contains the wanted text (Quote) in the last step of the form, enable its option "is hidden" and use its "show depending on conditions" to activate it only when the target item is selected. The rich text item will still hidden in the form but its text will be displayed in the summary only when its visibility conditions are filled .

Customer Itsvarro

Perfect, thanks!!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Shorty05

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer Shorty05

pre sale question ... We want to calculate two things with one field. Field One = 20$ / 2KG Then we want to calculate quantity * 20$ in another filed we wanna calculate quantity * 2KG is that possible ?

Author loopus

Hello, Yes, you can create such calculations by using the price and quantity calculation options.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from TwoMiles

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer TwoMiles

I purchased this plugin a while back but never used it. Now I'm ready to use it and as soon as I install I get a critical error and my whole site crashes. I searched the comment section for similar problem and tried applying the solutions you give about increasing memory but none of the solutions fix the plugin. Please help. Thank you!

Author loopus

Hello, Of course. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from athemeplease

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportCustomizationWooCommerce
CodeCanyon source
Customer athemeplease

Presale-Q: Just saw this plug - nice design - seems to solve my problem with ordering. 1. Can the customer choose different sizes and upload image + text area to order paintings? 2. Can this be with or without account or both? 3. This plug work with all other Woo plugs for EU tax and so on, right? 4. Do you have a solution to have recurring orders or easy order from the backlog of old orders? That`s about it. /Mike

Author loopus

Hello, 1. Yes, you can create such components 2. It doesn't require any account 3. If wanted (it isn't mandatory), you can assign woo products to the items of the form and choose to add them at end of the form. In this case the customer will pay directly from Woocommerce, by using the installed woo plugins and payment gateway. 4. Yes, you can create recurring orders. But if you want to use it with Woocommerce, you will need to use Woocommerce Subscription plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mcaballero50

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer mcaballero50

Hello! I would like how to change general sizes of the form, like distances between elements (fields, text, etc..). I do change sizes of each element in the form designer but it doesn´t work very good. I use it with elementor pro. I would appreciate your help. Thanks!

Author loopus

Hello, If a style created from the form designer tool isn't correctly applied, you can edit the generated css rule (pencil button) and add the css tag "!important" after the problematic style to force it . Ex: #estimation_popup input[type="text"].form-control { width: 280px !important; } Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from supp0rt

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportPaymentsPDF and email
CodeCanyon source
Customer supp0rt

Hello, I have a pre-sale question: 1) Is it possible to add the selections the user made on top of the form? So if anyone want's to remove them it can do it instantly? 2) Can the final step be a summary of what the user have choosen on the previous forms and all the information be sented to me via email? Best Regards

Author loopus

Hello, 1. It is possible to add a button that can show the summary from any step of the form. By clicking on a step in this floating summary, the user will return to this step to be able to change its selection (visible in this demo : http://www.wordpress-estimation-payment-forms.com/demo-of-a-cost-estimation-form/ ) . 2. The final step can show a summary that resume the selection done in all steps of the form. This summary can also be sent by email to the admin and to the customer.

Customer supp0rt

Thank you for your information and the clarifications. 2 more questions:: 1) Does it support the Greek/Chinese characters ? 2) Is there any known issues with any theme? Like Avada for example? Best Regards

Author loopus

1. Yes, except in the generated pdf files, you will need to keep the pdf option disabled. 2. It should work with any Wordpress premium theme. Feel free to contact me if you have any conflict, I will fix it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from KyleJames789

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer KyleJames789

Hi there I have about 17500 forms filled in - and I need to download them - but the view orders page isn't loading - left it overnight too - would you please be able to tell me where these are saved in a database so I can get them?

Author loopus

Hello, They are stored in the "wpefc_logs" table in the mySQL database of the website. You will need to disable the "Data encryption" option from the global settings panel of the plugin to see this data in plain text.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from genesis_italia_srl

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupport
CodeCanyon source
Customer genesis_italia_srl

Hello. Great plugin compliments. Question. After choosing all the various elements I have to add the shipments of € 5.90 (free for purchases of more than € 69.90). How do I make it? Thanks so much.

Author loopus

Hello, Thank you :) A simple way to do that is to create an hidden & preselected checkbox "Shipping fee" in the last step of the form, and fill 5.90 in its "Price" option. If you leave its "Show in summary" option enabled, the checkbox will be hidden in the form but its price will be displayed in the final summary .

Customer genesis_italia_srl

the problem is how to set up free shipping for orders over € 69.90

Author loopus

By using the "Price calculation" option on the hidden checkbox : [price] = 0 if([total] Is it ok ?

Customer genesis_italia_srl

I didn't understand where to put this code

Author loopus

It can be used on an hidden & preselected checkbox "Shipping fees" placed in the last step of the form .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from onestopprint

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer onestopprint

hello, I'm having a little problem with my E&P Forms. could you show me how to display error text alert in step? For example, when customer fails to select an option, there will be a line saying “Please select an option”. Also, there is a bug when customer fails to select option and after that they cannot click the option any more. please see the following video https://ortindo.com/wp-content/uploads/2021/04/bandicam-2021-04-08-19-00-26-204.mp4 thank you

Author loopus

Hello, 1. There is no such option currently, sorry. The invalid fields become red when they are in error state. I note the suggestion, thank you. 2. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from genesis_italia_srl

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer genesis_italia_srl

Hello. For each element I want to see the label. Only if I place the mouse pointer do I see the word CLASSIC. without the label I don't know which one to choose but I have to hover the mouse over all 4 icons. Screenshot Here https://ibb.co/QMFn6Lf

Author loopus

Hello, You simply need to set the option "Style of image titles" to "Static" in the Design settings tab of the form to show the item titles as static texts under the images.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Bernd_W

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportCustomization
CodeCanyon source
Customer Bernd_W

Pre-sale request Hy, is it possible to implement this with your module? Our piece prices are staggered according to distances therefore distance request via MAP API up to 100miles and 100 products a fixed price over 100miles the piece product xy dollars Over 300 miles the piece xy Dollar Andsoon.... on top when a quantity xy has been selected. for example: 100 products 1 day 140 products 2 days Is it possible with the pluign? Many thanks Translated with www.DeepL.com/Translator (free version)

Author loopus

Hello, Yes, you can make such custom calculations based on distances and quantities. You will need to fill your Google Maps API key in the form settings to activate the distance calculation option.

Customer Bernd_W

Thanks for the quick feedback! Is it possible that they perform the necessary settings fields for us. So that everything works roughly. Of course we pay for the support hours

Author loopus

Sorry, I am not available as freelance currently, but if you need a developer to fully create and configure your forms, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tutadek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer tutadek

Hi loopus! Is there a way to include a feature where buyers can change currency they would love to pay in based on current exchange rates?

Author loopus

Hello, Thank you very much for the review ! There is no specific option to do that currently, but I note the suggestion, thank you. If you need a freelance to develop such additional features to your version of the plugin, I can recommend this team : https://wpdeft.com/ They are used to work with this plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer Itsvarro

Hi, I want to hide the summary in the last step and only have it so that the user needs to give away their email to receive pricing. This works fine, but the email/pdf summary shows the prices only after each product but does not summarize the pricing; it says "0" amount at the bottom of the email summary/PDF. How can I correct this? In the "Last Step" settings, I have activated (YES)" Hide final price." In the " Summary" settings, I have deactivated (NO)" Hide all prices." In the " Summary" settings, I have deactivated (NO)" Show a summary in the last step ?" Thank you.

Author loopus

Hello, Please can you send me the url of the form ? I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from bursacelikyapi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportCustomizationPayments
CodeCanyon source
Customer bursacelikyapi

It's really good plugin to use thank you for all. I want to make custom calculator about home renovation but i don't want to use that about giving order. I couldn't do that. How can i change that is on last page (order) to direct my site link.?

Author loopus

Hello, For support request, please contact me from the support page by using your buyer account, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from ak_999

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer ak_999

Thanks for adding map feature. For some reason it doesn't show map from one point to another. Also how can I modify map? I would like to remove: Map, satellite buttons and zoom buttons as well? Thank you

Author loopus

Hello, Feel free to contact me from the support page, I will check it. There is no specific option to manage the map buttons currently.

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Question from mikaeil_dgroup

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer mikaeil_dgroup

Hi, Dear ... It is recommended to improve the quality level of the plugin, in the next updates, include the possibility by which the forms can be imported and exported separately. This makes it possible to better manage forms. For example, I designed two forms on localhost, but I want to upload the second form to the main website in the future. With the current features of the plugin, I can not "add" the second form to the first uploaded form in the future, and I will have to import both forms together. I may have made changes to the form uploaded to the main website, in which case these changes will be removed and "replaced" with the first form of the localhost. Thank you for your cooperation and good plugin ...

Author loopus

Hello, Thank you for the suggestion.

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Question from vnk88

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CodeCanyon source
Customer vnk88

Hello! Pre-sale question: Is it possible to remove the price and calculation functionality? I want to use just the form and design forms options, like quotes but without prices?

Author loopus

Hello, Yes, it is possible to remove all prices in the form.

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Question from FabioAl

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer FabioAl

Hello, after the latest updates (wp 5.7 installed) I have seen that by generating a quote, in addition to not starting the email, it is not even saved in the order list. Thanks Fabio

Author loopus

Hello, The plugin works normally with Wordpress 5.7, there is probably a conflict somewhere. Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

Customer FabioAl

I answered you from the support but it has expired I don't know if you received the email

Author loopus

Yes, I correctly received it and replied.

Customer FabioAl

Availability, speed and professionalism in a few minutes solved the problem ... IMPORTANT not due to its software. You are great! Thanks

Author loopus

Thank you very much ! :)

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Question from theyns

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer theyns

Hi i have a question plz can the client choose a price to donate for example ?

Author loopus

Hello, Yes, you can simply create a number field and set its unit price to $1 to do that.

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Question from sirajahmadzai

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer sirajahmadzai

Hello, I have my quoting tool setup, it's working fine on a laptop but on mobile devices the estimation is $0. Please help. Here is my quoting tool link: https://www.windowguru.ca/windowguru-quoting-tool/

Author loopus

Hello, Please can you contact me from the support page of the plugin, sending me an export of the form ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

Customer sirajahmadzai

I contacted through there too. I have clients visiting the site. I am not able to attach a file there.

Author loopus

Thank you, I correctly received it and replied.

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Question from J_aic

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadPDF and email
CodeCanyon source
Customer J_aic

hello then i have had update 9.728 i cant create new form and new step and new item what should i do

Author loopus

Hello, I correctly received your email and replied to it 30 minutes ago. Please can you check your inbox ?

Customer J_aic

yes i did text you

Author loopus

I did not receive your answer. Please can you check ?

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Question from Itsvarro

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer Itsvarro

Hi, How can I add an additional fee if the customer chooses several rental days (with date picker). I understand I'm supposed to use "add a date picker" in price calculations, but I'm not sure exactly how to add additional fees with it. Example: 1. I have a product that costs 10USD for one day of rental; for each extra rental day, the calculator should add 10USD. 2. I have a date picker 3. I have activated the price calculation function for the product and selected +Add a date difference. In the start date, I have chosen: Rental period "from date" and in en date, I have rental period selected "to date." 4. I get the code: [dateDifference-490_491] What do I do from here to make the calculator add 10USD for each day? Another question, is it possible to do this in bulk somehow, or do I need to add this code for all my products? Thank you.

Author loopus

Hello, The calculation to use should be : [price] = 0 if([dateDifference-490_491] > 1){ [price] = 10* ( [dateDifference-490_491] -1) } You can enable the option "Don't add price to total" on the target items (and define their daily cost as price), place this calculation on an hidden & preselected checkbox and replace "10" by the sum of these items prices in the calculation : [price] = 0 if([dateDifference-490_491] > 1){ [price] = ([item-1_price]+[item-2_price]+[item-3_price])* ( [dateDifference-490_491] -1) } Only selected items will return a non-null price, so the calculation result should be the good one .

Customer Itsvarro

Thank you for fast reply, great support!

Customer Itsvarro

I have a couple of more questions for you. 1. Pricing decimal changes when I select a product. The form shows "10,00USD" when the product is unselected and 10USD when selected - it creates shifts in the form. How can I adjust this? 2. When a customer goes backward in my form, everything they have written before disappears, like addresses and so. They have added name, email, and address and want to go back to select more products; the customer needs to re-enter all details. Is there a setting for this? Thank you, again.

Author loopus

1. Please can you send me the url of the form where I can see it ? 2. No, sorry, it is the normal behavior of the plugin. The step content is reset to default when the user returns to a previous step. It is necessary for some situations, since the items of the steps are dynamic and can depend on the selection of the items in the other steps.

Customer Itsvarro

Can you please give me an e-mail to send to?

Author loopus

You can contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from alexianagroup

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer alexianagroup

I can no longer edit the forms ... when I click on the edit button it loads but returns to the list of forms! Thank you

Author loopus

Hello, Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from ssuksolutions

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer ssuksolutions

Hi, We are passing information to Zapier webhook using GET variable but unable to capture unique STRIPE reference and pass it to webhook along with other GET variables. Our whole project is stuck because of this. We even went to WPDEFT as per suggestion but it has been more than 3 weeks and no progress.

Author loopus

Hello, As explained by email, there is no specific option to send the Stripe payment reference to Zapier currently, sorry. If needed, you can find available freelances here : https://studio.envato.com/ and here : https://wpkraken.io/ . I noted the suggestion, thank you. If you can't use the plugin without this additional function, feel free to ask me a refund, I will accept it, no problem !

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Question from adlsconseils

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer adlsconseils

Hello, In the last question of my form I ask if the rate should be billed annually or monthly. If annually is checked, I want to change the quantity of certain items from 1 to 12 and apply a reduction of 5% in total. I tried something like: if([item-262_isChecked]) { 0- (([price]*5)/100) } if([item-262_isChecked]) { [quantity]*12 } I am unable to change the quantity and apply multiple calculations on the same object. I couldn't find any documentation about the calculations, can you help me? Thanks, Alex.

Author loopus

Hello, Please can you contact me from the support page of the plugin ( https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support ), sending me an export of the form ? I will check it .

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Question from s4arkman

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer s4arkman

I'm trying to use use the form builder to gather information and then use it to plug into a . I can't seem to make the script part work with the code field within the rich text format. Is this even possible?

Author loopus

Hello, A rich text item can't contain script, but you can use the "Custom JS" option of the form to add your custom scripts.

Customer s4arkman

And if I wanted that to display on the summary of the form being submitted, with the items entered in the script, what would be needed for that? I see on a lot of the Custom JS questions you've put in the needed surrounding code. Thank you.

Author loopus

Sorry, I don't understand what you try to do exactly. Please can you explain ?

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Question from indigo44

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer indigo44

Hi, since last update the form changes are not saved anymore... I can only clone existing form but cannot edit or create new ones.

Author loopus

Hello, Please can you try to export your forms then fully uninstall/reinstall the plugin from the Wordpress plugins page ? Does it correctly fix the problem ?

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Question from amirb332

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadBookingPDF and email
CodeCanyon source
Customer amirb332

I have created this plugin in a dashboard for Registered Members only. The question is can you know who sent the form directly through the user who is logged in? That means that this form only works for logged in wordpress users, because then the person does not need to enter all his data like address - email etc. at the end when sending the form. 2nd question: Is there any way to connect Calendar with Google Calendar? Or can you somehow generate a shortcode to make the calendar visible on the home page for all customers to see when appointments are booked and when appointments are free. And is there a possibility that you choose a time frame window as the last option? For example from 28.03.2021 to 04.04.2021 hotel booked or room booked / or service.

Customer amirb332

I had to solve it just currently quite differently in which I ask after each service again a question how many days he wants our service and then per day for example 50€ is calculated. so always from 1 question were 3 or 4 more writs

Author loopus

Hello, No, sorry, there is no specific option to do that currently. If you need a developer to customize your version with such additional features, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .

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Question from jesusmoreno24

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPaymentsPDF and email
CodeCanyon source
Customer jesusmoreno24

Hi, i need a test pls. My email is [email redacted]

Author loopus

Hello, For support requests, please contact from the support page : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from ldaines

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer ldaines

Hi, how can I add a label on the right side of a numeric field item? Thanks

Author loopus

Hello, Not on right side, but you can show a text under it by using the "Small description" option from the item panel of the number field.

Customer ldaines

In fact, I have several numeric fields with different measurement units that I want to place on the right side of each field. Is it possible to use the "Small description" option and place it next to each field via CSS?

Author loopus

Please can you contact me from the support page of the plugin and send me the url of the form ? I will check it .

Customer ldaines

Done

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Question from comclusive

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadBooking
CodeCanyon source
Customer comclusive

Pre-purchase question. Can the date picker be restricted to a range of dates?We're looking for a form/quote plugin that can handle dates within a short range of dates for a limited event. Thanks

Author loopus

Hello, Yes, you can assign a calendar to the target datepicker and create an event in this calendar that set the wanted dates as busy (ex: an event from 2021-04-15 to 2099). Only the available dates will be selectable in the form datepicker for the customer.

Customer comclusive

That's great, thanks for the quick reply. Off to purchase!

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Question from slsystem

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer slsystem

Hello great plugin! Is it possible to integrate logo image in generated PDF?

Customer slsystem

Because i have this error when generated :Image not found or type unknown Devis

Author loopus

Hello, Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from leon_r

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer leon_r

I inherited a site that had this plugin already installed but the buttons would not do anything. I purchased and updated the plugin but I still can't update the admin email. It will save, but if I go back, it reverts back. This form is important, any other quick way to update admin email in DB or something?

Author loopus

Hello, There is maybe a problem in a plugin table in the database. Did you try to export your forms then fully uninstall/reinstall the plugin from the Wordpress plugins page ? It will fully recreate the plugin tables in the database and should fix this issue. is it ok ?

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Question from AnandaSj

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer AnandaSj

Please add autocomplete html to the form so that users can quickly fill in their details. Either hardcoded or as an option.

Author loopus

I replied on your previous thread.

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Question from AnandaSj

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportBooking
CodeCanyon source
Customer AnandaSj

By law we need to have covid-19 instructions displayed at the end of the booking process. We currently display it in the summary. This makes the summary long and users simply do not see the Book My Appointment button. As people already see a summary, people think an appointment is already booked. Please solve this issue by placing the summary on a page after the appointment is booked. Or by adding a function to display text on the last page. (after the appointment is booked)

Author loopus

Hello, Please can you use the "Reply" button for the new messages ? Thank you for all these suggestions. As mentioned, if you need a freelance to quickly customize your version of the plugin with such additional features, I can recommend this team : https://wpdeft.com/ . You can also find available freelances from Envato Studio : https://studio.envato.com/ .

Customer AnandaSj

Will do so in the future. We need these suggestions implemented in the plugin.

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Question from BorjaGutierrezGoiria

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsLicensing
CodeCanyon source
Customer BorjaGutierrezGoiria

Hi! I bought a licence on 2016 and ever since the lugin has worked perfectly, but since a week ago it doesnt work. Do I have to buy another licence and install a new version? Thank you so much.

Author loopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

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Question from junukseo

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePayments
CodeCanyon source
Customer junukseo

Hi, I have few questions before purchase. Can I use this plugin to add options on a single product page? I'm selling a paintings, and I want to add a framing option to painting. I am wondering if it is possible to click a button on a single product page like a demo of the plugin, select the desired frame, and then move it to WooCommerce's shopping cart or payment page.

Author loopus

Hello, Yes, you can assign woo products to the items of the form and choose to add them to the woo cart when the form is sent. But it would require one form per product if the form must automatically add the clicked single product to the cart.

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Question from AnandaSj

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportBookingPDF and email
CodeCanyon source
Customer AnandaSj

1. we need additional information in each row in the list view. (see this please: https://ibb.co/QY3tKd1 ) right now, it's not clear in a quick look, which appointment is for which user. (we need to click on each one to see the info) but we need to see more info for each appointment in the list view, like what you see in the screenshot (is there a snippet code to make that possible?) 2. We need a direct link to each calendar. How can we achieve this? (currently, I have to go to Calendars and choose the individual calendar and it will load like ajax without a direct URL to it. But we need to be able to directly access each calendar) Thanks

Author loopus

Hello, Please can you use the "Reply" button for new messages ? You can also simply reply to my email . 1. No, sorry, there is no option to do that currently. But you can simply click the target calendar event to see the associated order in the event details, and open it simply by clicking the eye icon near the order reference. 2. The calendars are only manageable by the admin currently, there is no such direct url. If you need a freelance to develop such specific customizations to your version, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin.

Customer AnandaSj

Hello, So far my developer has been communicating with you. I'd like to elaborate: The problem is that like tens of thousands of other retailers in our country we are now required by law (covid-19) to have an appointments system with visible time slots. Which means that retail clerks MUST be able to view all appointments in an overview and know which customer is coming for what type of product/service. As retail clerks are generally not technically skilled we need a simple linkpage to point them to such overview. We cannot ask them to browse an admin panel. I appreciate that its possible for the admin to manage calendars, but this is not what we require for the appointments system be useful to us. Is there another way to accomplish this? I have been talking to the national retail trade association who represent 13k stores and they advised against using WP for this as they so far did not find a WP solution that they can recommend. I have also talked to people in the health sector who told me the same. It seems to me that if you would decide to offer such functionality this would result in significant sales. Currently we use excel to keep track of appointments and have a clear overview of who is coming for what. I hope that we will be able to replace that with your appointments system. To me its hard to understand that software so advanced, modern and so beautifully made, does not have a clear overview of appointments on a dedicated page and also does not display the time slots on the front end. Please consider this for future implementation. Thank you for reading.

Author loopus

Ok, I understand. Thank you for the detailed suggestion.

Customer AnandaSj

Could you please let me know if you consider to implement solutions so that staff have access to a page with an overview of appointments with customer name snd for what type of product/service the customer will come. And if you consider to display specific time slots for customers to select when they make an appointment.

Author loopus

Hello, It isn't planned for now, but I noted your suggestions and will study these possibilities, thank you .

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Question from thomasalbech

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer thomasalbech

My products are entered w/o VAt in WC. Then WC adda 25% on the products. In the estimator the price are w/o vat. By law i need to show prices with VAT. Hos do i get the VAT on every product when showing the price durin the "build" the final price are correct - i just need to prices during to be incl vat

Author loopus

Hello, You can freely edit the price of the products in your form, they will be added to the woo cart with this price. Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check it .

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Question from Chraon

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer Chraon

Hi team was planning to convert https://wet2drysolution.com/ to Wordpress theme can you suggest a best theme that can work great with Wp Cost estimation.

Author loopus

Hello, This plugin should normally work with any Premium Wordpress theme.

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Question from jumpnwow3

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer jumpnwow3

Hi Can I send only text, not html, when sending customer email?

Author loopus

Hello, The email uses html content. The email content of the admin and the customer are editable directly from the "Email" settings tab of the form .

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Question from medouar

2 direct author replies in this public CodeCanyon conversation.

3 messages2 author repliesBuyer threadPDF and email
CodeCanyon source
Customer medouar

Is it possible to modify a variable (type: text) and send it as a get parameter ? If it yes, how ?

Author loopus

Hello, No, sorry, there is no specific option to do that currently. I note the suggestion, thank you !

Author loopus

I added a new option to allow the plugin to do this. I sent you the update by email.

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Question from alexpap1962

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer alexpap1962

very very good plugin. Work fine and customer support is fantastic. www.firmadoc.cloud

Author loopus

Thank you :)

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Question from AnandaSj

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadBooking
CodeCanyon source
Customer AnandaSj

We need to have a role that can only manage the appointments (view booked appointments, add new appointment from dashboard, etc...) but not be able to add/edit/delete forms. How we can achieve this? (our forms are letting users book appointments in different stores. and those stores have staff that should be able to have full control over the calendar of their store and it's appointments. but shouldn't be able to do anything to the form itself). We can't grant admin access to every single person, nor we can have 1 person with admin role to take care of all stores and appointments. Is this possible? If not, please add this feature as it is absolutely essential. Thanks

Author loopus

Hello, No, sorry, there is no specific option to do that currently. I note the request, thank you .

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Question from devops_AT

4 direct author replies in this public CodeCanyon conversation.

9 messages4 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer devops_AT

PrePurchase Question A friend uses this plugin and it is fantastic! I want to buy it but I found an error (that my friend did not notice) that when the mail arrives or the PDF is downloaded, the row for the "Coupon discount" does not appear as if it appears in the summary of the site. I leave a screenshot as a sample of the summary inside a PDF. Can this be fixed? if so, I would buy this plugin without hesitation. I am very interested in the Coupon system https://ibb.co/JnDmdRP thanks!

Author loopus

Hello, Thank you :) Yes, please simply ask your friend to contact me from the support page of the plugin, I will fix it .

Customer devops_AT

Ok but can it be fixed in my plugin? thank you

Customer devops_AT

I did a test and I have the same problem .. :(

Author loopus

If you need help, please simply open a support request by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Customer devops_AT

I have already sent the query to Support. Thanks. It is a bug then. Greetings

Author loopus

I didn't receive support request from this account. Please can you send an email ?

Customer devops_AT

yes, which one?

Author loopus

I just received your support request, I replied.

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Question from biaf4

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer biaf4

the plugin has a bug, when you fill in the form then when you go to the backoffice -> Orders to download in pdf format it does not work. the pdf launches well for downloading but after its failure to download. are you going to fix this bug?

Author loopus

Hello, I can't replicate this issue on my side. Please open a support request from this page by using the buyer account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer biaf4

Hello, I have contacted the support, can you look into it and tell me if you can solve the problem and by when? so I can get organised Thank you for your help

Author loopus

Thank you, I correctly received the request, but the used email address sounds invalid. Please can you send me a valid email address where I can reply ?

Customer biaf4

[email redacted] or [email redacted]

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Question from AnandaSj

5 direct author replies in this public CodeCanyon conversation.

14 messages5 author repliesBuyer threadSupportCustomizationBooking
CodeCanyon source
Customer AnandaSj

3 questions, which I hope it is possible, but if not, I hope you add it in future updates. They are critical in our case, which our users are not tech savvy and they struggle using the website's simplest features. So, we need to keep things as simple/noob-friendly as possible. 1. In Calendars, I can set the available hours, but I can't set minutes. Let's say the store is open from 09:30 to 17:45 (I can only select 9 tp 18. I can't set the exact time we are open.) following this issue, the time picker will make all the minutes of an hour available for booking, even the minutes that we are not in store, and we have no way to disable that. What if someone books an appointment at 09:00 when we are not even open? 2. In date picker, we set the slot duration (so we set a condition to have a date picker with 10 minutes slot duration if the user selects Product A, and show a 20 minutes slot duration if the user selects the Product B). Everything works fine, except the time picker (specifically the minute picker. the minute picker is still showing the 5 min 5 min. I know the logic behind it, and it works fine in most cases, but what if we want to show the minute picker based on the slot duration? so if the slow duration for the date picker is set to 20 mins, then the minute picker also shows the available minutes in 20 mins break point.) 3. We need to display the calendar by default, without the need to click on the date picker filed to make it visible. I mean, we want the use to see the calendar (date picker, hour picker, and minute picker) all on the page without trying to click on the elements to make them appeared. I couldn't find a way in the plugin to achieve this. Thanks

Customer AnandaSj

4. I've set the Automatic Next Step, but when the user completely selects the date (day, hour and minute) still it shows the calendar and it doesn't go to the next step, and the user should manually press the Next Step button. 5. In the available hours, the 0.00 is disabled, and we expect to have the 0.00 grayed/disabled in the time picker, but it still looks like an active hour, although it actually is disabled (it has the class "active" next to the class "disabled". that's why this happens) Please fix this.

Customer AnandaSj

6. Isn't it possible for the distance calculation to grab the user's address using the user's device's GPS/Location?

Customer AnandaSj

7. The Date is not displayed in the Summary Bubble (the step title for the step in which the date picker is located is being displayed in the summary bubble, but the selected date and time by the user is not being displayed in the summary bubble). Although it is displayed in the Summary in the last step.

Author loopus

Hello, 1-2-3-4-6-7. Thank you for these suggestions ! If you need a freelance to quickly develop such customizations to your version of the plugin, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin . 5. There is probably a css conflict. Feel free to contact me from the support page, I will check it .

Customer AnandaSj

Number 4 and 7 are not really considered as suggestions. They are actually bugs. Number 5 is also a bug in the plugin, not a css conflict in our site. As you see it is happening in your own demo website as well: https://ibb.co/zPLXt2s 8. Autofill doesn't work in any type of fields. For example if your browser has your name or address or email or phone number, once you click on those fields in the form, it should let the user select from their the suggested info by the browser to autofill. But nothing appears.

Author loopus

4. It is the normal behavior of the plugin currently. The datepicker still opened when a date is selected, to allow the user to change it. It doesn't fire the next step call like a selectable image, a button, or a checkbox. 5. Thank you for reporting, I fixed it , it will be a part of the next update. Here is the css rule to add in the "Custom CSS" option of the form to fix it : #estimation_popup .datetimepicker table tr td.disabled { color: #bdc3c7 !important; } 7. The bubble summary doesn't show the "Information" column, only title, quantity and price. It is its normal behavior . 8. Thank you, I will check it .

Customer AnandaSj

4. Please add an option to let us choose if we want to sort of fire the next step call after all the day and hour and minutes are selected or not. (OR, at least hide the minute picker popup after it is selected. if the user wants to change it, they can click on it to edit it or pick a new time. now is confusing. user selects the day and hour and minute and nothing happens.) 5. Thanks. that code didn't work for me. Instead I used this to fix it for now: #lfb_bootstraped.lfb_bootstraped .datetimepicker table tr td span.disabled{ color: #999 !important; } 6. Isn't there any way to show it? in our forms (which are mostly appointment bookings) the date is the most critical step and that doesn't show up on the summary bubble.

Author loopus

4-6. Ok, I added these 2 options. It will be a part of the next update. Feel free to contact me from the support page if you want it immediately.

Customer AnandaSj

Thanks. I messaged you. Also, regarding the #2: we need to have that feature "legally". you can read this article (due to covid, some stores are forced to only accept the customers via appointment and the time slots are also forced. so we have to SHOW 10 mins or x mins based on the store and product. we can't show 5 mins 5 mins minute slot picker) https://translate.google.com/translate?sl=auto&tl=en&u=https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/winkels-en-contactberoepen/winkelen-op-afspraak

Author loopus

This feature isn't planned currently, but I note the request, thank you. Actually you can freely define the duration of the event from the datepicker item panel, but the minutes panel still show 5 mins steps . The minutes corresponding to busy dates are automatically disabled.

Customer AnandaSj

Yes. That's possible to choose slot duration. But we have to also show slow duration on minute panel. (I know 5 mins steps is more useful, but when law forces you to do other way, you have to do) -> I hope you add it as a hotfix or somethings, so that we can start using the form in a few days. (we need to have an appointment form for the stores to run, and for that, we have to show the correct minute panel steps according to the slow duration.) By the way, I received the "Autoclose datepicker" update. but its buggy still. When I activate it, once I select the Hour, it closes the panel and doesn't let me choose the minute at all, and as a result, the filed stays empty still.

Customer AnandaSj

9. Is it possible to move the summary table to the "Thank you" page? I mean, when the user submits the form and the "thank you" text appears, below it we show the summary table, instead of showing it as the last step of the form (the summary isn't really considered a step of filling the form)

Author loopus

Please directly reply to my email, I will check it .

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Question from ahmed_hacker

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2 messages1 author repliesBuyer threadSupportPayments
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Customer ahmed_hacker

1- first time i install plugin it work perfect the problem with stripe first time work i try now not work not appear credit details to pay 2- why paypal not convert my default currency to paypal currency

Author loopus

Hello, 1. Please contact me from the support page of the plugin, I will debug it . 2. The paypal currency is directly defined by the admin from the "Payment" settings tab of the form .

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Question from munhal

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5 messages2 author repliesBuyer threadCustomizationWooCommercePDF and email
CodeCanyon source
Customer munhal

I need to set a service translation fee (or total price) based on the number of words in uploaded documents. I've searched through these comments and seen that there may be an option to copy plain text from a document and paste it in a field in a form with additional code you’ve provided elsewhere among these comments. Thanks for that, but it could work only scarcely in real life today. In a more possible real-life scenario, a prospective translation client would want to go to a price calculation form, upload their documents in at least widespread editable (readily machine-readable) formats such as Office or editable PDF files, etc., and have the translation costs calculated instantly. Then, the client would prefer to go to check-out and buy the translation service, customized based on the number of words in the uploaded documents as a custom service (product) via WooCommerce. My current example is related to document translation cost calculation based on the number of words/characters in prospective client-uploaded files, but there should be several other situations where service providers will need to know the number of words, in a variety of uploaded document(s), such as editors, scholars, writers, advertisers, lawyers, and so on. I hope you’d consider bringing about such a functionality in the not-so-distant future!

Author loopus

Hello, Thank you for the suggestion, I note the idea.

Customer munhal

Thanks!

Customer munhal

Hi loopus! Do you have any news on this?

Author loopus

Hello, This option isn't planned for now, sorry, but I noted the suggestion and will study this possibility if I received some similar requests. If you need a freelance to customize your version of the plugin with such additional features, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .

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Question from boydhoogkamerdev

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4 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer boydhoogkamerdev

Hi there. First of all I want to say that this plugin looks and works amazing and I haven't had a lot of problems with it so far. My only questions is: Is there a way I can receive a mail whenever somebody submits the form? The person that submits the form does receive a confirmation email, which is great, although I'd like to receive a mail too when an order gets places. Thank you for your time!

Author loopus

Hello, Thank you ! Yes, you simply need to fill your email in the "Admin email" option, in the "Email" settings tab of the form to do that. If the server doesn't correctly send the emails, you can configure a SMTP email account from the global settings panel of the plugin .

Customer boydhoogkamerdev

Thank you for the quick response! Sadly I've already tried these solutions. I used TLS as mode and that part works. It sends the mail to the customer that filled in the form, but it doesn't send me the confirmation mail, even after adding the mail I used in the SMTP settings, to the "Admin email". Any idea what I could be doing wrong here?

Author loopus

Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from OptiBiz1

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3 messages1 author repliesBuyer threadSupportWooCommercePayments
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Customer OptiBiz1

It would be nice if you added support for zooming in and out of the overview of steps and connections. With bigger structures, the overview of them is nearly impossible. It would also be nice if you could add support for setting colors of the table headers in the summary.

Customer OptiBiz1

May I ask why adding an item to the Woocommerce cart was deleted in the latest update (9.727)?

Author loopus

Hello, It wasn't deleted. Maybe Woocommerce isn't correctly detected. Feel free to contact me from the support page by using the account that has support rights, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from ak47marx

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2 messages1 author repliesSupport
CodeCanyon source
Customer ak47marx

This plugin came with Xtheme. I was just wondering how to hide the bottom price and currency symbol in step one only? My goal is to have step 1 as four buttons USD,EUR,GDP,AUD. USD button will continue to step 2 and other buttons to new page with same form but different currency. Thanks.

Author loopus

Hello, If you had the plugin included in a theme, you need to send your support requests directly to the support team of the theme, they will help you .

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Question from iskoah

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4 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer iskoah

Is it possible for this plugin to create a product based on the options chosen. We sell customized products and there are thousands of variations which could be made. I'd like this plugin to add an item to the cart with the total price of the selections made in the form.

Author loopus

Hello, No, sorry, the plugin can't currently create a custom woo product depending on the values filled in the form. I note the suggestion, thank you .

Customer iskoah

When the customer fills out this form a second time, the product shows up in the cart twice. I'd like it to rather show on one line with a quantity of 2. Is there a setting I can change to make this happen?

Author loopus

Hello, No, sorry, it can't be done currently. I note the suggestion, thank you .

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Question from aspromised

3 direct author replies in this public CodeCanyon conversation.

8 messages3 author repliesBuyer threadSupportCustomizationWooCommerce
CodeCanyon source
Customer aspromised

Hi ! Awesome plugin, very flexible ! I'm currently using it for delivery purposes. Here's my goal : - I have a list of cities and they all fit in several categories named "A, B, C, etc" On my form I want the user to choose a pick up adress, and a delivery adress ; when city from category A meets city from category B, the price is 100€. my question is this : should I enter all my cities ( I have 1500) and give them their category as woocommerce products, and then create my form ? Where should I fill in the info? Kind regards

Author loopus

Hello, Here is way to do that : Create a dropdown item (select field ) that list all the cities Enable its option "Don't add price to total" Fill a different price (1,2,3) to the options depending on the category of each city (A=1, B=2 etc ...) Duplicate the dropdown to allow the user to select the pick up and delivery cities Create an hidden & preselected checkbox that applies the wanted calculation, depending on the option price of the selected cities options : if([item-1_price] == 1 && [item-2_price] == 2){ [price] = 100 }

Customer aspromised

Hi ! Thanks for the very quick answer ! when you say dropdown item, do you mean a woocommerce product, as in a variable product ?

Author loopus

No, simply a "Select field" component in the form. It doesn't require to use Woo Commerce.

Customer aspromised

Ok ! Thank you !

Customer aspromised

Hmm sorry but i'm struggling to create this.. I dont suppose you offer customisation in exange for fee : D ?

Author loopus

Sorry, i am not available as freelance currently, but if you need a developer to fully create your forms and calculations, I can recommend this team : https://wpdeft.com . They are used to work with this plugin and should be available for such custom work. If you need help on a specific point, feel free to contact me from the support page of the plugin, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer aspromised

ok thanks a lot for your time and patience ! awesome support !

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Question from ermandma87

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3 messages1 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer ermandma87

Fed up with this plugin. Always scrolls up. I changed the scroll margin to 250 and it works fine. But when I check the Homepage on my mobile and click start, it goes to a different part of the website.

Customer ermandma87

always scrolls to the top. On the mobile version I put 250 on the Scroll Margin on the design tab and it fixes. But, when I check the website on my mobile and click on start quote, it goes onto a different section of the website. This plugin definitely has some issues as so many comments/support request just by this bug.

Author loopus

Hello, Feel free to contact me from the support page if you need help. I will fix it .

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Question from iskoah

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4 messages2 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer iskoah

Loopus, my images will not get larger. I have used the Design tab to increase the px size and also the Image Size setting in the step options, but the images continue to stay very small. Am I missing something?

Author loopus

Hello, Please can you indicate the url of the form ? I will check it .

Customer iskoah

The problem was that I was using "Image with Button" and the images don't change size with that feature. I like the design with the border and button. It would be great if you could add the Image Size functionality to it!

Author loopus

Ah ok. Thank you for the suggestion. You can use this css rule to change its height : #estimation_popup .lfb_imageButtonImg { max-height: 180px !important; }

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Question from alex_0111

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7 messages2 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer alex_0111

Hi, I can hide the tooltip on the slider (only slider). I cannot click this in the designer form. Thank you. Alex

Customer alex_0111

I can´t hide....

Author loopus

Hello, Here is the rule to paste in the "Custom CSS rules" option of the form (Design tab) to do that : #estimation_popup .ui-slider-handle > .tooltip { display: none !important; }

Customer alex_0111

Thank you for your quick help. You are doing a great job.

Customer alex_0111

Is there also a way to hidden (display: none) the label from a slider? Thanks.

Author loopus

Here is the css rule to use to do that : #estimation_popup .lfb_item[data-itemtype="slider"] > label { display: none !important; }

Customer alex_0111

Thanks!!!

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Question from tachfine_mez

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePaymentsPDF and email
CodeCanyon source
Customer tachfine_mez

pre purchase question.. please can i use woocommerce payment methods with the checkout page for all the forms type our juste for woocommerce product type forms only ?

Author loopus

Hello, When you use the "Add selected items to cart" option, only the woo products assigned to priced items of the form can be added to the woo cart. The other data is sent by email to the admin, with the same order reference than the one added as woo product attribute in the cart .

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Question from lincybow

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4 messages2 author replies
CodeCanyon source
Customer lincybow

Hi, I am building a pricing page for my website. I have different bundles and add on services available for clients to choose and would like to show as images for better visual. Also, I would like to have something like "flip card" so I can add some explanation to each image. Is it possible with this plugin? Also, I like the summary part so clients can see what the services they added into the "cart". However, I think it looks better to be at the side not bottom of the page. Is it passible to bring it up? (or maybe a floating block?) Thank you!

Author loopus

Hello, 1. No, sorry, there is no such flip card option currently. But if needed you can create rich text items to display the explanations, and use their option "Show depending on conditions" to show the good one depending on the selected image . 2. Yes, there is an option named "Enable summary as bubble" that adds a button at top right corner of the form, to show the form summary from any step of the form .

Customer lincybow

Hello, Thank you so much for your answers! For the first one, do you mean when people click on the image they want, there will be some texts show up below the image with explanations? Is it possible to show up a popup or floating text box when the mouse hover to the image?

Author loopus

Hello, 1. Yes, exactly, you can show the target text under the wanted item, and show it when this item is selected. 2. No, sorry, there is no specific option to do that currently.

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Question from cunfek

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2 messages1 author repliesBuyer thread
CodeCanyon source
Customer cunfek

Hi! Is it possible to have a coupon code like -10%, but to apply to only one item in the chart, not the whole cart? Thanks.

Author loopus

Hello, No, sorry, currently the discounts are applied directly on the total cost of the form. I note the suggestion, thank you .

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Question from tutadek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CodeCanyon source
Customer tutadek

Hello Ioopus, Can you in any way add the bank transfer option to the means of payment? Any way to activate it also? There is Stripe, PayPal, and I think Razorpay that came out of the box with this beautiful plugin, but I feel the bank transfer option will come in handy. Thanks.

Author loopus

Hello, Here is a way to do that : Enable the option "Use payment only if selected" on an item "Pay online" placed before the last step Create a rich text item in the last step the contains the bank transfer information Use its option "Show depending on conditions" to show it only if the item "Pay online" isn't selected By doing that, the online payment will be activated in the last step only if the item "Pay online" is selected, otherwise it will show the bank transfer information.

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Question from Hansly

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2 messages1 author repliesBuyer thread
CodeCanyon source
Customer Hansly

Hi, please take a look on this free plugin. Can you implement an option like this, where you will allow user to send is formular on whatsapp for quick communication. https://wordpress.org/plugins/wp-phone-message/

Author loopus

Hello, It is planned currently, but I note the idea, thank you !

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Question from skigirl1369

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2 messages1 author repliesBuyer thread
CodeCanyon source
Customer skigirl1369

Is it possible to view form submissions?

Author loopus

Hello, Yes, you simply need to click the button "View orders" from the forms list panel to see the stored orders ( https://www.loopus-plugins.com/screens/screen_viewOrders.png ). They can also be edited if needed.