Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Latest archived discussions

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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from ddoudix

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer ddoudix

Hello, I want to know if its possible to add a search box in "select option" for example I have a "select option of cars" Ferrari, Audi, BMW, SEAT ... I want to add a small search box to simplify the user experience. If you can give a small code to add or something else please. thank you

Author loopus

Hello, No, sorry, there is no specific option to do that currently. If you need a freelance to develop such customization to your version, I can recommend this team : https://wpdeft.com/ . They are used to work with this plugin .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from InterNetWorkZ

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer InterNetWorkZ

I would like to inform those who are interested in buying the plugin that it's functionalities and capabilities are more than enough, as well as that there is real and uptime support! Thank you C.B.

Author loopus

Thank you very much ! :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from xcooling

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer xcooling

Unable to activate, appears to be a bug with the mailchimp plugin Fatal error: Cannot declare class Mailchimp, because the name is already in use in /var/www/vhosts/com/html/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-mailchimp.php on line 0 There has been a critical error on your website. Please check your site admin email inbox for instructions.

Author loopus

Hello, Feel free to open a support request from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from wbmau

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer wbmau

Hi, I have a form that I'm pretty sure that it was working before I updated. I have a rich text in the end saying "Thank you, NAME". I used the [item-X_value] but anything is diplayed now "Thank you, ". Am I missing something? Thank you!

Author loopus

Hello, Please can you open a support ticket from the support page ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jibranaq

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer jibranaq

Pre-Purchase Question Is there any option where we can delay the display of total amount until customer has entered/submitted his/her email. Thanks

Author loopus

Hello, Yes, you can choose submit the form before showing the final price .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cunfek

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer cunfek

Just one more question: is this plugin compatible with most themes here? Currently I use Jupiter (Artbees theme). Thanks

Author loopus

Yes. If the css files aren't loaded by the page builder of a specific theme, you simply need to enable the option "Ajax navigation support" in the "general" settings tab of the form to fix it .

Customer cunfek

Thanks! Do you maybe have any example of "view as pdf" before the final button is clicked? Thank.

Author loopus

The PDF file can be generated and downloaded when the user clicks the final button, not before. It can also be sent by email to the customer.

Customer cunfek

I see. OK, thank you for now.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Digi-Click

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer Digi-Click

Bonjour Loopus, j'aimerais utiliser votre plugin pour simuler une mensualité de crédit. J'ai deux problèmes pour se faire : j'ai 2 champs slider pour "montant de l'emprunt" et "durée de l'emprunt", ceux là sont fonctionnels. J'ai un 3e champs "taux du prêt" (numberfield), pour lequel j'aimerais avoir les décimal ? pour établir un taux entre 1 et 4 (1,2 ..). Et le deuxième soucis pour la formule : est-il possible de faire une puissance ? le calcul pour une mensualité de crédit étant : https://www.inc-conso.fr/sites/default/files/equation_8_2.png merci pour votre retour

Author loopus

Bonjour, Les champs numériques acceptent les nombres décimaux. Vous pouvez utiliser la fonction JS Math.pow() pour effectuer des calculs de puissance. Ex : [price] = Math.pow(4, 3); Cet exemple retournera le résultat 64 .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from onestopprint

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer threadSupportWooCommerce
CodeCanyon source
Customer onestopprint

Hello team, My website: www.ortindo.com. I am trying to connect the form with woocommerce and the price is not reflected in the cart. Please refer to the video attached. link video : https://ortindo.com/wp-content/uploads/2020/11/bandicam-2020-11-02-14-43-40-579.mp4 Appreciate your help. Thank you Anas

Author loopus

Hello, Are you sure you added a price to the item where you assigned the woo product "Sticker" ? The woo products are added to the cart with the item price defined in the form .

Customer onestopprint

How to get the price from the calculation results in this picture : https://ortindo.com/wp-content/uploads/2020/11/cart.png can be match up in this picture : https://ortindo.com/wp-content/uploads/2020/11/cart1.png

Author loopus

You need to use the "Price calculation" option on the sticker item to define its price. The woo products are added to the woo cart with their price defined in the form (not the total price of the form) .

Customer onestopprint

how do i set this up? please see this image : https://ortindo.com/wp-content/uploads/2020/11/setting-product.png

Author loopus

This screenshot shows the woocommerce product page. Simply set it as simple product and give it a default price. Then, from the E&P backend, assign this wooproduct to an item of the form (option "Woo product") and use its "Price calculation" option to define its dynamic price. The assigned woo product will be added to the woo cart with the price calculated in the form .

Customer onestopprint

Sorry .... i've done following your guidence, please check this screenshot and let me know if there are something wrong with it https://ortindo.com/wp-content/uploads/2020/11/woo-product.png and https://ortindo.com/wp-content/uploads/2020/11/woo_commerce.png and the result is still the same, here is the screenshot that show the result https://ortindo.com/wp-content/uploads/2020/11/result.png

Author loopus

What is the price calculation used on this item ?

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cunfek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePDF and email
CodeCanyon source
Customer cunfek

Hello! I have few questions before purchase. 1) do I have to install WooComerce to make plugin work or it can be used without? 2) is it possible to have option near "total" to enter specific discount codes that clients get? 3) is it possible to view a summarized PDF when client gets to the end of calculation and possibly print it? 4) can i translate it? Thanks

Author loopus

Hello, 1. It can be used without Woocommerce 2. Yes, there is a discount code option 3. It is possible to allow the user to download the pdf file when the final button of the form is clicked . 4. Yes, you can translate all forms texts directly from the backend .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from raxlogo

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePayments
CodeCanyon source
Customer raxlogo

Hello! is it possible to accept the payment through "2checkout"? I need it so badly .. Please enable the option ..

Author loopus

Hello, The native available payment gateways are Stripe, Paypal and Razorpay. But if you use Woocommerce, you can assign woo products to the items of the form and choose to add them to the woo cart at end of the form. In this case the payment is done directly from woocommerce, with the installed woo payment gateways ( you can use https://wordpress.org/plugins/woocommerce-2checkout-payment/ ) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from boun67

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer boun67

Hello, I would like to know how to use Layered Image demo? Is there any documentation?

Author loopus

Hello, The layered image demo form is a single step form, you can find the items directly placed in the "Last step" of the form. When you create a layered image item, you simply need to define the base image, then create the wanted layers and define their visibility conditions from the layers table. All images used in a layered image component must have the same size (layers can be .png images with transparent background) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from NohB

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPayments
CodeCanyon source
Customer NohB

Hello there, Presale Question. Is there a way of integrating Square payments with your plugin? Thank you

Author loopus

Hello, No, sorry, the current available payment gateways are Stripe, Paypal and Razorpay. Thank you for the suggestion.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jah67

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer jah67

A great plugin, that does exactly what's required. Lots of versatility, intuitive to use, and the support when I have had an issue, has been exemplary. You can buy it with absolute confidence! 5 HUGE stars!

Author loopus

Thank you !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from WebandgoMacsi

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer WebandgoMacsi

Hi, I want to convert the "Select field" source code from into UL because I want to disable dialog on mobile devices. Any advice?

Author loopus

Hello, For support requests, please contact me from the support page by using your buyer account : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer Itsvarro

Hi, the logotype attached in the Email-tab is working fine in the PDF attached to the mail. But in the mail sent to the user, it's broken. How do I fix this? Thank you again for your generous support!

Author loopus

Hello, Please can you contact me from the support page of the plugin, sending me an export of the form ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Renomuj

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPaymentsPDF and email
CodeCanyon source
Customer Renomuj

hello, is it possible to fill some woo checkout fields with information from form fields? like email or phone number?

Author loopus

Hello, No, sorry, only woo products can be added to the woo cart. The other data is sent by email to the admin, with the same order reference than the one added as product attribute in the woo cart .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer Itsvarro

Hi, when I add a an item to a step and choose text field and add a font awesome icon, the text field automatically becomes fixed to 326px wide, and I cannot change the width in css-editor. If I remove the font awesome icon in the settings panel, the text field shrinks and I can edit it in the css-editor to a custom size. Is this a bug?

Author loopus

Hello, The layout of the item isn't the same when an icon is used or not. You can use this css rule in the "Custom CSS" option of the form to change the field width when an icon is used : #estimation_popup #mainPanel .input-group { max-width: 480px !important; }

Customer Itsvarro

Thank you for fast reply. Can I ask you why some css settings I make in the CSS editor reverts back to old settings after applying and saving in the CSS editor? For example now I have Lables that are Fixed in Size/Width Type, when I change the Size width to Auto, I can see the Lables getting wider. When I save, they revert back to FIxed Size/Width Type.

Author loopus

The defined styles are probably overridden by other rules. Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MM-Admin

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer MM-Admin

Hi, I'm using your plugin on a website of one of my clients, but it doesn't save steps and when I try to test the form it doesn't proceed to the next step when clicking an option. I've sent you an e-mail, hope you could help me out!

Author loopus

Hello, I didn't receive support request from this account. For support requests, please contact me from this page by using the account that has support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from maryseb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer maryseb

Hello, is it normal that not all form fields seem to be accessible when using keyboard navigation? When I use the keyboard to navigate this demo, for example, it seems to skip the checkboxes (and maybe the upload field?): https://www.wordpress-estimation-payment-forms.com/demo-of-some-components/ On my site, I tried using the regular checkbox instead of the switchbox, but ran into the same issue. I will gladly renew my support if this is not normal and there is something to do to correct it. Thanks!

Author loopus

Hello, Only fields can currently use keyboard navigation. I note the suggestion, thank you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alicanyildizcom

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportWooCommercePayments
CodeCanyon source
Customer alicanyildizcom

Hello support team, Can you add support woocommerce? Paypal or others are not working in my country.

Author loopus

Hello, This plugin already support Woocommerce. You can find the instructions in the documentation .

Customer alicanyildizcom

hmm. thanks. best regards

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from takeabreak

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer takeabreak

Hi does it work in a multi vendor environment with buddypress?

Author loopus

Hello, There is no specific option for Buddypress, but the forms can be displayed anywhere on the website, simply by using their shortcodes.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from gitelcdadh

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer gitelcdadh

Hi, I have a pre-sale question. When user dragging slider I'd like to show that some variables (two quantities and one price) changed depending on the slider. Is it possible ? If yes how variables can change depending on the slider ? Thank you for your reply. Bonjour, j'ai une question concernant votre plugin. Quand l'utilisateur fait glisser le slider, j'aimerais que certaines informations (deux quantités et un prix) s'affichent automatiquement en dessous du slider et qu'elles changent en fonction de la quantité indiquée sur le slider. Est-ce que c'est possible ? Si oui, comment faire pour que les informations en dessous du slider changent en fonction de la quantité indiquée sur le slider ? Merci pour votre réponse.

Author loopus

Hello, Yes, it can be done by using the price calculation option and the quantity calculation option on the target items

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lkjc

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CodeCanyon source
Customer lkjc

prebuy question . Is it possible to make something like the calculator on this website ? https://www.enfants-dabord.fr/ thanks a lot for reply

Author loopus

Hello, Yes, you can create a similar form process by using this plugin (with a different design) .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aamirqutub

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer aamirqutub

Hi the plugin UI is not proper phone responsive and icons are not displaying in firefox

Author loopus

Hello, For support requests, please open a support ticket by using the account that has support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from aamirqutub

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer aamirqutub

Hi Can we choose multiple sender email id in the plugin when it sends email

Author loopus

Hello, For support requests, please open a support ticket by using the account that has support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kubekjakubek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupport
CodeCanyon source
Customer kubekjakubek

Hello, I had this plugin included in my theme. I do have a problem with using it. When I click on edit it just shows a green background for a while and nothing happens. If I create new I can add steps but I can't edit any of theme. Looks like a js problem. Is that a known problem?

Author loopus

Hello, If you had the plugin included in your theme, the support is directly delivered by the support team of the theme. Please directly send them your support requests.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from AlexisFontana

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer AlexisFontana

Hello, I set up your tool on one of my client's website. I have a problem with this example: if([item-272_isChecked]||[item-273_isChecked]||[item-265_isChecked]||[item-267_isChecked]||[item-279_isChecked]||[item-270_isChecked]||[item-271_isChecked]||[item-269_isChecked]) { 30*[item-280_value]*[item-290_value] } When I put 30*[item-280_value] it works, but as soon as I add *[item-290_value] it doesn't work anymore. The calculation doesn't work anymore, why? Can you please help me ? With kind regards,

Author loopus

Hello, Please contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer AlexisFontana

Hi, message sent, please check. Thanks !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer thread
CodeCanyon source
Customer Itsvarro

Hi. I have five different products (tents), and each product has three size variations (square meter.) What is the most straightforward way to calculate the cost for accessories like walls, roofs, and floors? All size variations would be priced differently depending on square meter size and the amount of wall, roof, and floor. I do have square meter pricing for all accessories. I want to avoid having to do this manually; I would need to set fixed pricing for several hundred variations.

Author loopus

Hello, You need to use the "Price calculation" option on the accessories items to change their prices dynamically depending on the wanted conditions.

Customer Itsvarro

Thank you. Also, is it possible to do it so that only one option inside a step is possible? Thank you for fast reply.

Author loopus

Yes, you simply need to give the same "Group" option name to the target items : only one of them will be selectable at same time .

Customer Itsvarro

you mean that if I give different items the same group name, only one item in that group will be selectable? EDIT: solved. Thanks.

Author loopus

Yes, exactly.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davik4life

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer davik4life

Hi, as amazing as the plugin is, It can't serve my use case, I want to be able to use it with Aramex, but figured out it can't work for my specific use. I want to ask for a refund pls, as I have uninstalled the plugin. Thanks

Author loopus

Hello, No problem, please simply contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer davik4life

done

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Itsvarro

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomizationPDF and email
CodeCanyon source
Customer Itsvarro

Hello, where do I edit the design of tables/columns that are sent with the summary to the recipient? I want to change the colors and design both in mail and pdf that is attached. Thank you.

Author loopus

Hello, The summary can be customized by using the options of the "Summary" settings tab of the form. It automatically uses the colors defined in the "Design" settings tab. You can also modify its styles by using these css rules in the "Custom CSS" option of the form : /* Thead */ #estimation_popup #lfb_summary table thead th { color: #fff !important; background-color: #333 !important; } /* Step rows */ #estimation_popup #lfb_summary table th.sfb_summaryStep { color: #000 !important; background-color: #DDD !important; } /* Default cells */ #estimation_popup #lfb_summary table td { color: #000 !important; background-color: #DDD !important; }

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davet0424

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer davet0424

Plugin not allowing me to edit steps. Seems like a Javascript issue. I submitted support ticket.

Author loopus

Hello, I correctly received your support request and replied to it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lessismoredesign

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomizationWooCommerce
CodeCanyon source
Customer lessismoredesign

Hi, Is it possible to use Woocommerce Categories as conditional field? Or is it possible to use WooCommerce product filters as conditional field? And last, can the outcome of the form builder be a custom link?

Author loopus

Hello, 1-2. No, sorry, there is no specific option to do that currently. 3. Yes, the form can show a link as result, depending on the wanted conditions .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from davik4life

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer thread
CodeCanyon source
Customer davik4life

I don't seem to understand how to use the if statement setup for the form. Here is what I want to do, If user input any number below 16 lbs in the number field, the price should be $130, and anything above should addup $6.50 per lbs. How do I go about setting this up? Pls guide me.

Customer davik4life

for example, if the input is less than or equal to 16, the price should remain 130$, but if the input is 18, the price would calculate $6.50 x 2 = $13 + $130 totaling $143. So, anything above 16, would add $6.50 per increment. Pls, guide me on this, Thanks.

Author loopus

Hello, To do that, you can create an hidden & preselected checkbox after the number field, that applies this price calculation : [price] = 130 if( [item-1_value] > 16){ [price] = 130 + ([item-1_value]-16) * 6.5 } Where "item-1" is the number field item. Is it ok ?

Customer davik4life

OMG! I have had nightmares. Thank you sooooooo Much. You're a genius!!! God bless you. I'm so excited!!! It worked like a Charm. Thanks again.

Author loopus

You are welcome :)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from artist01

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportBooking
CodeCanyon source
Customer artist01

Hello, when a customer makes a reservation with this plugin, everything is ok but the reservation date is not blocked, another customer can then book on the same date, how to solve this problem? cordially

Author loopus

Hello, You need to enable the options "Register a new event" and "Set date as busy" from the item panel of the datepicker to do that .

Customer artist01

Hello, when a person books, the date is not blocked automatically?

Customer artist01

When the customer makes a reservation, the date is not blocked, why? cordially

Author loopus

Hello, You need to assign a calendar to the target datepicker and enable its options "Register new event" and "Set date as busy" to do that .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jairogan

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer jairogan

Hi there, This plugin is amazing from what I see, and it fits what I need. Before buying, I would like to know a couple of things. In your advertising you say you have "tons of item types", where can you see them? Is there an option where the user can send an mp3 audio, or record an audio directly from the platform? Is there an option where the user can draw on the screen, something like a pencil option? Can I add a dropdown list or a box with several categories in a checkbox? thanks

Author loopus

Hello, 1. The items types are : button, checkbox, color picker, date picker, file upload field, image, image with button, layered image, number field, rate, rich text, dropdown, shortcode, slider, text area and text field. 2. Yes, you can allow the users to upload mp3 files in the form . There is no specific option to allow drawing currently, sorry. 3. Yes, you can add dropdown lists .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mikaeil_dgroup

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer mikaeil_dgroup

Hello Unfortunately, when exporting forms, their orders are not exported, how can we get export orders !?

Author loopus

Hello, You simply need to activate the checkbox "Include stored orders" in the export window to do that. Feel free to contact me from the support page of the plugin by using the account that has support rights, I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jimlirhdc

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer jimlirhdc

Hello, is it possible to assign two groups to an item?

Author loopus

Hello, No, sorry, there is only one "Group" option per item currently .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexanderbk

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer alexanderbk

Does this plugin work with customizable products, which the customers can add to cart at the final step? ex. I sell customizable t-shirts Step 1: Choose Color, Step 2: Choose Long or Short sleeve, Step 3: Upload photo, Step 4: Add to cart And is it connected to inventory?

Author loopus

Hello, I just replied to your email .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from epiphany2

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportPDF and email
CodeCanyon source
Customer epiphany2

Hi, I have a presales question: Can I use your system to offer single digital downloads and subscriptions and deliver these via email? If I need EDD, to integrate, do I need their free version or paid for to work with your system? Many thanks Luke

Author loopus

Hello, No, sorry, there is no option currently to support the "Recurring Payments" extension of EDD . Thank you for the suggestion .

Customer epiphany2

Ok thanks for swift answer Loopus and I'll be sure to remeber your system for the next project - it looks fantastic.

Author loopus

Thank you !

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Question from thomasn3

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer thomasn3

Hi, I'm using a calculation rule for a saturday premium und the calculation itself works well. However, for appointments of 1,5 or 2,5 hours the premium is calculated but the picked date/time and the premium are not displayed in summary... With full hour appointments both values appear in summary. Any idea what the problem could be?

Author loopus

Hello, Please can you contact me from the support page of the plugin, sending me the url of the form ? I will check it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from tiagofbcneves

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer tiagofbcneves

Hi, I've been using your E&P Form Builder plugin for several months, however with these updates I can't make a form, I try to create a new step with new text fields and they disappear and stay in the first step. Can you help me with this please? Thank you for your availability!

Author loopus

Hello, I just received your email and replied. Please can you check ?

Customer tiagofbcneves

Hello, I have nothing on my email.. Can you confirm this? Thanks!

Author loopus

Hello, Yes I confirm, the email was sent to the address tiagofbcne* * *@gmail.com . I am going to send it again .

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Question from kokosan

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer kokosan

Hello, do you have multi- step form with next navigation button which I can go horizontally in case I don't want to display long fields vertically to save bottom.

Author loopus

Hello, No, sorry, there is no specific option to do that currently. Thank you for the suggestion.

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Question from HappyAgencies

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer HappyAgencies

Hi, I want to move the forms from one site to another but when I import it it keeps loading forever and nothing happens . (sad face)

Author loopus

Hello, Do the two websites use the same version of the plugin ? Feel free to contact me from the support page, I will check it .

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Question from imxa

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer imxa

Hi, pre-sale question! With your plugin is it possible to make a VIDEO ITEM (iframe) that can be selected? My project require a step with 6 video items that can be selected by the user. But having seen their demos idk how it is possible maked the video selectable if the video has an interactive play button in the center. Thanks in advance.

Author loopus

Hello, You can show videos in the forms, but not make them selectable. A solution can be to use checkbox for the selection and use the item option "Show depending on conditions" to show the good video depending on the selected checkbox . You can also show all the videos and add a checkbox item under each one .

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Question from prolificprintshop

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer prolificprintshop

Can this plugin create a shirt ordering process like this website: https://ramptshirts.com/#section-quote

Author loopus

Hello, It can be used to create a similar process (with a different design), but there is no specific option to show an uploaded image on the t-shirt model like in this example .

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Question from alexissatok

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer alexissatok

Hi, i have installed the last version and when i go in the Credit simulator demo, i don't see the visual step, it's empty

Author loopus

Hello, This demo form is a single step form : all the items are directly placed in the "Last step" settings tab of the form .

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Question from abujoud29

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPayments
CodeCanyon source
Customer abujoud29

Can I add payment gateway to registration form, so the customer can pay directly when he finished registration

Author loopus

Hello, Yes, you can add Paypal, Stripe and Razorpay payment in the last step of the form .

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Question from amaklp

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2 messages0 author replies
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Customer amaklp

Hello! Select2 (https://select2.org/) doesn't render correctly with the "select field" items.

Customer amaklp

EDIT: It works with the flag ```selectionCssClass: ':all:'```

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Question from 10ten92

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
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Customer 10ten92

Hi, anyone knows where the form saves and how many days?

Author loopus

Hello, The form data is stored in the mySQL database of the website. The tables of the plugin start by the prefix "wpefc_".

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Question from arbeni

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer arbeni

Hi a can't find the function "Ajax navigation support” in the “General” to use the Elementor.

Author loopus

Hello, It is visible on this screenshot, in the left column (under the dropdown "Currency position") : https://s3.envato.com/files/308100945/screen_2.png . Is it ok ?

Customer arbeni

Thanks for the quick response. One more question: can deactivate the price completely?

Author loopus

Yes, you can use the option "Progress bar" in the general settings tab to show the current step instead of the price in the progress bar, and enable the option "Hide final price" in the "Last step" settings tab of the form .

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Question from harishcoorg

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomization
CodeCanyon source
Customer harishcoorg

Pre-sale question, can I build a form something like this? https://www.road2revenue.com/calculator/ I want to show multiple results based on the users entry

Author loopus

Hello, Yes, you can create a similar form by using this plugin. You will need use the custom calculation option to make the wanted calculations, and use a "Rich text" item to show their result in a custom text .

Customer harishcoorg

since you have assured, I am going to buy this. and also I have seen you had promised money back if the calculator is not used.

Author loopus

Yes, no problem !

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Question from arbeni

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer arbeni

Hello, can I create something like this with the form: https://www.landverpachten.de/anfragen

Author loopus

Hello, Yes, you can create a similar form process (with a different design) by using this plugin .

Customer arbeni

Thanks..already bought

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Question from krac38

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer krac38

I need to create a membership there are 10 Charities that I would like to have a dollar each but the plugin do not let me go ahead

Author loopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will check it.

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Question from 3oun

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadLicensing
CodeCanyon source
Customer 3oun

Hi. I am planning to migrate my website to a different web hosting company. Is it possible to deactivate my existing license on the current website and then re-activate the license on my new website on the new web hosting service. Please note: its the exact same website with the exact domain name. I am just copying this website to a new virtual machine and then I will be changing the IP address etc. Thanks :)

Author loopus

Hello, Yes, you can fill your purchase code on the other website, the plugin will not block you .

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Question from raulpinadesign

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer raulpinadesign

I imported all the forms data, and it's empty. I want to know how layered images was made...

Author loopus

The "Layered image" demo is a single step form, all the items are directly placed in the "Last step" settings tab of the form .

Customer raulpinadesign

ok. Thanks.

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Question from raulpinadesign

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer raulpinadesign

Hello! Is it possible to add a step with a "price per letter"? When I type a name it adds the final price?

Author loopus

Hello, It can be done by creating an hidden & preselected checkbox after the text field, that applies this price calculation : [price]= jQuery('[data-itemid=3]').val().trim().length * 10 Where "3" is the ID of the target text field (you can use the button "Add a value" above the calculation field to easily recover the id of an item) and "10" the cost by letter .

Customer raulpinadesign

Thanks. I will try

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Question from pacoarmero

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1 messages0 author replies
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Customer pacoarmero

Good idea for PrestaShop

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Question from RadCon

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer RadCon

Hello, Could you add the versions' reference in the change log history, please? Only the dates are indicated. Thanks in advance for your help. Best regards, Amandine.

Author loopus

Hello, I note the suggestion, thank you .

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Question from rihtak

5 direct author replies in this public CodeCanyon conversation.

10 messages5 author repliesCustomizationWooCommercePayments
CodeCanyon source
Customer rihtak

Hey, can I use your plugin for a tailoring business? I own a tailoring business where I collect customers measurement & stitching desin and send them a custom invoice. With your plugin can I collect the measurement from client and not disclose the cost at the time of collecting and send them a custom invoice with payment link ?

Author loopus

Hello, Yes, you can make a such form by using this plugin. It is possible to hide the price from the form and send it with a payment link by email to the customer.

Customer rihtak

Will the payment link be generated by your plugin and will the order be shown in woocommerce order page ?

Author loopus

It is directly generated by the plugin. Woocommerce isn't required to make a form .

Customer rihtak

What payment gateway is supported ?

Author loopus

Stripe, Paypal and Razorpay .

Customer rihtak

Great. Before buying can you please confirm again. 1. Customer will fill the form and submit it 2. I will check the form and send a custom offer. 3. A payment link will be auto generated and sent to customer 4. After customer makes a payment ill get a notification.

Author loopus

1. Yes 2. No, the order email is sent automatically at end of the form 3. Yes it is possible 4. No, it will be displayed as payed in the stored forms on the plugin backend, but the admin email is also sent directly at end of the form .

Customer rihtak

In my business there is no fixed cost so based on the client and work ill send custom quotation, so after receiving the form can I enter the custom price and send to the client with payment link

Author loopus

No, sorry, there is no specific option to do that currently.

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Question from kingstakh

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer kingstakh

Hi! Last time have problem with email letters. In letter always add span tag to data from input fields (name, email ..): span class="6ef26b1fcf5205edlfb_value"kin***h@y***.by/span

Author loopus

Hello, Please can you open a support ticket from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will debug it .

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Question from davidfruishn_DISABLED_1695928812

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer davidfruishn_DISABLED_1695928812

can you pleas help with a two part calculation? Journey A to B in miles = £2.50 per mile If over 1 hour in distance time = add £45 I can't figure out how :( So say journey is 100 miles = £250 journey is over 1 hour so = add another £45 Total = £295 Can you please help with this variable? :(

Author loopus

Hello, The way to do that is to create an item (for example an hidden & preselected checkbox) that applies the distance cost calculation : [price] = [distance_...._miles] * 2.5 And another item that applies the duration cost calculation : if( [distance_...._hours] > 1){ [price] = 45 } Is it ok ?

Customer davidfruishn_DISABLED_1695928812

Thanks!!!! I just realised big loophole in this though. Someone 400 miles away can book a 10 minute journey near them and I can't do a thing to change that.... Is it possible to setup some kind of geofence so orders outside of a certain area = or make a certain calculation?: For example: Office/headquarters in location A Location B distance to Location C = 50 miles *1.25 Cost = £125 Is there a way to add a distance from Location A to location B in that scenario? so it would become B to C (50 miles) *1.25 = £125 + A to B (25 miles) *0.50 = £12.5 Total cost to user = £137.50

Author loopus

Hello, Please can you contact me from the support page of the plugin ? https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will check the form .

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Question from mdfakrulislam

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
CodeCanyon source
Customer mdfakrulislam

Is it possible to accept payments via WooCommerce gateways?

Author loopus

Hello, Yes, you can assign woo products to the items of the form and choose to add them to the cart at end of the form, allowing the customer to pay directly from woocommerce.

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Question from eirikv

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommerce
CodeCanyon source
Customer eirikv

Your woocommerce 'gift creator' demo isn’t working. When go to 'cart' it's empty.

Author loopus

Hello, Thank you for reporting, it should be fixed now .

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Question from onestopprint

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer onestopprint

Hi, The first step of my form is for customers to choose the Material: A,B,C Second step is for customer to enter the size they want eg.: 100cm, 140cm in the number field. I'd like to limit the size for each material, eg.: material A maximum size is 120cm, Material B maximum size is 150cm. May I know how I can do that? Thank you

Author loopus

Hello, To do that, you can create a "size" number field for each material, define the wanted maximum value on each one, and use their option "Show depending on conditions" to show the good one depending on the material selected in the first step.

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Question from 10ten92

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer 10ten92

Hi, after updated the step edit is going on endless loading, i can't edit any steps now....

Author loopus

Hello, Please can you contact me from the support page ? i will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from Renomuj

4 direct author replies in this public CodeCanyon conversation.

8 messages4 author repliesBuyer thread
CodeCanyon source
Customer Renomuj

hello, are there any plans to add quantities to uploaded media? thanks

Author loopus

Hello, It is already possible to allow several file uploads in a same file field. Please can you explain more ?

Customer Renomuj

I would like to add quantities to every uploaded image. For example when user uploads two projects for t-shirts - lets say one red and second one black. I would like to give him option to choose how many red and how many black shirts he wants me to make.

Author loopus

Ah ok, I understand. It isn't planned currently, but I note the suggestion, thank you !

Customer Renomuj

hey, do you have any plans for this option? :)

Author loopus

Hello, No, sorry, as explained this option isn't planned for now .

Customer Renomuj

I still haven't found a better form than yours, sorry to ask again after 5 months. Maybe there are some plans for this feature? :)

Author loopus

Hello, No, sorry, but if you need a freelance to develop such customization to your version of the plugin, I can recommend this team : https://wpkraken.io/?ref=loopus . They are used to work with this plugin .

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Question from Wibernet

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer Wibernet

Ive just updated the plugin and it has broken all the forms https://wibersolutions.co.za/wireless-application/

Customer Wibernet

I had to revert to a backup of the old one

Author loopus

Hello, Did you correctly refresh the used cache plugin once the update applied ? If you need help, feel free to contact me from the support page of the plugin by using the account that has support rights, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer Wibernet

No i didn't as i wasn't aware there was one sorry, will try it later. Thanks you for the fast reply

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Question from chuck808

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer chuck808

Hello, Just a quick Q. I have the Google Maps API working fine with the distance calculator and I can see from a recent comment that there is the ability to to do custom cost calculation using travel time. So far so good. However, is it possible to use both at the same time and add the results together? Example, distance is 100 miles at $1 per mile = $100 and it takes 3 hours to travel at $15 per hours = $45. So the journey would cost $100 + $45 = $145. Thanks

Author loopus

Hello, Yes, the way to do that is to create two items : one to calculate the distance cost, and the second to calculate the travel time cost .

Customer chuck808

Hi loopus, Thanks for the reply Regards

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Question from digitaaal

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer digitaaal

Hi, It's a pre-sale question. Your plugin seems to have the fonctionnalities I need, but I want a confirmation that it can fullfill my needs. I want to have a configurator for home constructor that displays pictures, plans and price : 1st need : The fist choice is to select a type of house from a dropdown list. When choosen, the house selected, the architect plans and the price are displayed The second choice concerns the type of extension for the house selected before. When choosen, an updated picture of the house, the new plan and a new price are displayed The third choice concerns the Interior option, when selected, it displays the new price 2d need : At the end of the form, the user can send by email the results of what he has done Other question : After buying your plugin, can I be refund if it doesn't respond to my need ?

Author loopus

Hello, 1. Yes, you can create a such form by using this plugin. You will need to use the item option "Show depending on conditions" to show the good items based on the user selection. 2. Yes, the form data can be sent by email to the customer at end of the form . 3. Yes, if you buy it and can't create the wanted form for any reason, feel free to contact me. I will help you or propose you a refund if you want, no problem .

Customer digitaaal

Perfect, I will try it ;) Thank you for your response.

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Question from Fadisawa

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer Fadisawa

Hi, do I have to show the price to the user at the end? or can just ask them to fill out the form then send them and email with a link instead of showing the price directly?

Author loopus

Hello, You can freely choose to hide the price from the form and send it to the customer by email only .

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Question from TARF-COM

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer TARF-COM

Hi, do you have a plugin like Cost Estimation for prestashop?

Author loopus

Hello, No, sorry, there is no Prestashop version planned currently . Thank you for the suggestion.

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Question from frankapp

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupport
CodeCanyon source
Customer frankapp

Hi, I am getting this error when I try to import forms, "An error occurred during the importation. Please verify that your server supports the ZipArchive php library" I am using PHP 7.4 but I tried it with PHP 7.0, 7.2 and 7.3 and I have the same issue. Zip Archive is enabled on the server and I can see that the file gets uploaded to tmp folder but it doesn't import. The log on the server shows [26-Sep-2020 02:13:37 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/mydomain/public_html/wp-cron.php on line 117. Please advise. Thank you!

Author loopus

Hello, Please can you contact me from the support page of the plugin, sending me the file you try to import ? I will debug it .

Customer frankapp

Thanks for the great support!

Author loopus

You are welcome !