Real CodeCanyon questions and author answers

hi there, I think there was some kind of update with tokenization on stripe api. All was working fine but now when I check stripe account request it returns code below. After that it does not process payment because its says its unsafe. It goes over ssl. Any ideas what to look for, please? RESPONSE BODY { "error": { "message": "Sending credit card numbers directly to the Stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using, see https://stripe.com/docs/testing.", "type": "invalid_request_error" } }

woocommerce within same wordpress works as usual ( with stripe also ) :(

Hello loopus! I have used your plugin with much apreciation, works great! I only have a problem now that old messages can't be read, although I can see them in the database but I think they are encrypted. Only the last two forms I can read, the rest of them are empty... Do you have a solution to make these old ones readable again? Screenshot: http://oi67.tinypic.com/dvm1sg.jpg Thank you in advance, Sander

Thank you, you've got mail :) I have never experienced someone replying that fast to a message, not even my gf...

It could be used as survey ?

Hi, no sorry, there is no specific option for this use currently.

Still love this plugin, I haven't used it for my big aim yet... I just wanted to put another vote in for Zappier support (or ideally Zoho CRM support, who have a great API). just to be able to populate a record with the data from the form would be very helpful.

Hello, does your plugin work with WooCommerce and Easy Digital Downloads? Or only WooCommerce? Do the discount coupons created on WooCommerce work?

I have my first step as a woocommerce product, but the next additional steps asks the user for more information. Lasr step is user redirect to card page, but how can we match the woocommerce order up to the order generated by the plugin. Is there a way the plugin can add the info asked from the user to the notes field in woocommerce?

Hi, how to change the color of a Horizontal Rule , if possible?

Hi, Simply paste this rule in the "Custom CSS rules" option of your form (Design settings tab) : #estimation_popup hr { display: block; height: 1px; border: 0; margin: 1em 0; padding: 0; border-top: 1px solid #ccc; /* The wanted color here*/ } Please let us know if there's anything else we can help you with.

Hi, unfortunately, that didn't seem to work?

Can you please check on the save button going to infinite scroll. Thanks

If there is a quick fix please post it here so everyone can use it

https://express6hour.com

The problem is not on the front end its on the back end. I cannot save the form. When I try to save it stays on loading page.

Hi. the introduction is already enabled and, but it appears in all the steps. i want it gone after the introduction. Help me please.

Ok thank you! Now I want to eliminate the animation that appears when I advance to each step. in the general option only allows me to change the speed. I recorded a video: https://www.useloom.com/share/f83a95e932334e5293d5981bed214005

Also , I want to enable the click on the full div, where the options are shown + image + title + description

Hi, I bought this plugin long ago, but I actually never used it. Now I need something like this, to accept payments through stripe. I hope you can help me with this question. Can you tell if the Stripe Gateway sends the URL information of the website to Stripe in this plugin, so Stripe actually knows where the payments come from?. The problem is that one of the words of my website is an adult word, and I'm a bit scared that Stripe flags me for inappropriate content (Paypal did that to me). Maybe The Stripe API only passes the vendor codes. I know it is a strange question, I hope you can enlighten me a bit.

I want to use the "info" tab in the summary to show price (or just a number). Is it possible to input a number to this tab? I can only do it with a dropdown select.

Can you separate the summary with monthly and one time payments?

Can you separate the summary into monthly and one time payments?

Hi, is there any way to call the cost of an individual select field option in a calculation? I'm trying but all I can seem the call for the select field is its values, but not prices per value.

Actually, an even better possibility would be to enable calculation for each select field value

Hello, I've seen where you have tried to answer this same question multiple times and I apologize but I don't understand the last part. I'm trying to redirect the form to the cart. I found where you redirect but then you say: "Only wooproducts assigned to the selected items can be added added to the cart (with the order reference as attribute) . The full order informations are sent to the admin by email at end of the form." ........The end of my form takes me to the cart option but nothing shows up. What do you mean by order reference as attribute?How do I connect certain forms with certain products?

I did assign a product and clicked on add to Woocart and after filling out the form as a pretend customer, it takes you to the cart but the cart shows empty, no details, no products, nothing.

How do I grant you access to the back end?

Okay we created you a user account yesterday. It would be great if the options chosen in your app and the pricing formula that came up with their price showed in the woocommerce cart so that they can also add to there cart some of our other custom products and some of our set priced items and then checkout all at once. Is this possible?

Oh okay we didnt realize that. I thought you could use the form for customers to order multiple products, not just one custom product. Can you still fix why it doesnt show in the cart when we send it to woo cart? In the future we may need to use this plugin for something and we will need it to work. Thank you!

Hi, I'm having some issues with the .csv export - I can export and download the file but it isn't putting the information into columns. All the data is in one single column - any idea why this might be? Thanks

I've just sent you a message, but can't attach a csv using the envato messenger.

Is it possible to have tooltip on checkbuttons?

Perfect! Also - is it possible to make the screen scroll down to "Summary" on the last page? So that it scrolls down the page like an anchor element.

Just what I was looking for. Can I change any value here so that it doesn't scroll all the way down, but just to where the price bar is not showing?

I ended up using #lfb_finalLabel which is where I wanted it to stop - but it only works on the preview of the form. Not on the live site. Do you know why? :)

http://18.195.189.61/?lfb_action=preview&form=2

http://18.195.189.61/ - if you just scroll down the page and on the right side there is a big blue square "Priskalkulator" to open the form.

If I replace the code - I get the problem with the form opening and just closing again. The full js code is this if it helps; jQuery(document).ready(function(){ jQuery('a.open-estimation-form').attr('href','javascript:'); }); jQuery(document).ready(function(){ jQuery('#estimation_popup .btn-next').click(function(){ setTimeout(function(){ var form = wpe_getForm(jQuery('#estimation_popup').attr('data-form')); if(form.step == 'final'){ jQuery("html, body,.wpe_fullscreen,.wpe_popup").animate({ scrollTop: jQuery('#finalPrice').offset().top }, 250); } },2000); });

That seems to work! Thank you. But is the javascript not active when the form is active on the page? Some of the animations when you click an option or if you jump to the next step is not present on the live site. Have we overwritten anything?

I mean, everything is perfect in the preview mode - but why is it not the same on the site?

I just did a screen recording. Where can I send it? :)

https://vimeo.com/287395563 - see the video here. You can see the small animations on the step + the javascript where it's scrolling down to the bottom of the page.

Hi again, Is it possible to hide the colon sign before the price? Like "Car: 200$" to just "Car 200$"

Thank you! Regarding the problem with the last page scrolling too long - it works using this js code if anybody else have this issue; jQuery(document).ready(function(){ jQuery('#estimation_popup .btn-next').click(function(){ setTimeout(function(){ document.getElementById('finalSlide').scrollIntoView({behavior: "smooth"}); },3000); }); });

Hi, I can't get the plugin to work as I expect. Here is my scenario. I have my first step with 6 main options, and each options leads to fields related to a specific service.The problem is that there seems to be no way, in the case where you selected 2 or more services, to fill the details for one and then move on to the other until you've filed all the fields. Is there any way to make this work?

Got it, thanks!

Well, I just tested, and actually this doesn't seem to work if, let's say, between service 1 and service 2 you have sub-services 1.1 and 1.2. If you place them as you said (1, then 1.1, then 1.2, then 2), then you get the final step directly after service 1.1 instead of going to service 2.

Hmm no I did remove these. I'll send you an email then

Wait, it works! No need for help

if i want every of cost estimation Redirect to WooCommerce for payment, it possible?

Hello How can i align the labels of a checkbox or drop field to left , dont want them to be up . and i asked a question before regarding the date , need to add a specific amount of money if the user will chose saturday or sunday in the date picket how can i achieve that ?

1-Show labels inline is not working , for some reason it worked only in one component of the form but the rest still the same . 2- Thank you i will look into it 3- Form designer , why everything is almost disabled ? i select the item and still cant change position or many other attributes .

Version 9.638 , i will check if there is a css conflict . please send me a safe link to send you aan access to the site since it is not in production yet . and regarding form designer is it working fully ? coz many areas wont let change any attribute

I did and still same problem , please check www.renservice.se also please tell me why the auto next step doesnt work in my case and i am forced to show a button in order to go to the next step .

Hi. At first I found a solution for my problem. if([item-1_quantity] But my next problem is, when I go from 0 to 24 total bar in bottom is adding 135. 1 135 2 270 3 405 ...... and so on until 24 and when I hit 25 it starts at 135 again and all is good after 25 :) is there anything I have missed. I could mention I use number field as input. And What I would like is.. 1 to 25 it stays at 135 and first at 26 it adds 5 to 135

Thx. I have a window cleaning company, and customer can calculate their price via my webpage, I have 3 size's with 3 different price's, they can input how many of one size and so on. Plus my base price is 135 and that counts for 16 windows in total, and when they add more than 16 in any size the price will increase. I have tried a lot and Im banging my head into my table in frustration :)

Hi, Do you have travel/tour calculator template? can i make categories with images? e.i destination names and + image.

I need: 1. number of travelers. 2. number of days 3. chose destinations with images.4. date, total price and submit form. but i can't see image choosing options on your demos.

there is a mistake was found. if i have two fields: select field for a few options and prices and slider calculating the total price as a price of the option's price*number the slider chooses then the total price will be okay. BUT if I have a number in the slider and got the total price, then changed the option in the select field the total price won't update!!! It will be updated if I change it again or move slider's pointer. hopefully you can fix it :)

Thanks for a quick reply. the issue was solved and the plugin works well.

Hi Ioopus, VERY NICE Plugin you have there :) I have a new project and was wondering if your plugin could do what I am looking for: It is for a web developer website also offering web hosting; I was wondering if its possible to do a Cost Estimation form of what the customer would pay for the design of the website itself (1 time upfront cost) and within the same form, the customer could choose the hosting to be paired with his website and see the Cost estimation for the monthly cost (recurring per month cost); so at the end of the form, the customer would see both Costs... Thanks and cheers!

Wow very interesting...and super fast response from you; I wish all the dev were fast as you are :) Thanks On another note, on the license I've purchased, I can't import or export forms; I get stuck on a "loading" screen (see screenshot here: https://cl.ly/a0e76c067394 ) Maybe I need to enable something in my php settings? Can you point me in the right direction? Thanks!

For the import test I did, I might not have been using the same version: I was just trying to import the demos you provided within the download file from themeforest... As for the export test, I am just trying to export a test form I did, and it gets stuck as you can see on the provided link above... so there is only one website and one plugin version involved...and its the latest version: 9.639 Thanks!

Problem solved...Thanks Ioopus for pointing me in the right direction For those who might wonder what was the problem, the ZipArchive (in the PHP settings) was disabled on the server...when enable, its working just fine :) Cheers!

loopus AUTHOR Hello! Is it possible so that after calculation client press button (ORDER) here https://www.wordpress-estimation-payment-forms.com/rent-a-vehicle-demonstration/ and then, without paying for it - the order will go to the woocommerce list orders. I need to make affilate system, and if the order will go to woocommerce orders list - it will work. If the order will go sinply to my email - it will not work. Ordres should go to woocommerce system. Thank you.

Can you hide the decimals behind the price in summary? Like 299,- instead of 299.00,-

I found the solution :)

Hello, i need a form for a hairdresser page in germany. 1. We have three employees. Is it possible for a customer to select an employee and see the free times in the calendar? 2. In europe we dont have the time AM/PM. Can we change to 24hrs time like 22:00? 3. I have an invoice system with API. Do you have an api in your form that i can sent from your form all invoices with api to my invoice system? 4. If I have a form with several pages (exp. step-by-step from page 1 to page 3), is the information written to the database after each page? 5. can i make a disign like this with your form system (because this is a very good conversion): https://checkout.thrivecart.com/matt-offer-special/ Best regards Oliver

Hello, can i order API from you?

How can I change the available hours and days in different calenders?

First of all, thanks for the fast response. We want to change the openingshours on monday form 13:00 hours and tuesday 10:00 hours. is this possible?

We have 10 locations, and every location has different opening times for each day of the week. We now created different calenders for every location. We can change the opening hours for each week but not for each day. At the end of the form the costumer can make a choise wich location they would like to use. I made a condition when they choose location "1" than the form shows the date picker wich is linked to the calender of that location. is it possible to create different opening times for different days?

Hi, Is it possible to show price on checkbox items? :)

Is the dropdown option removed? I can't find it. Also, is it possible to use icons when selecting a checkbox? Thank you for the fantastic support by the way :)

How do I activate so that you can only chose one item on a step?

Does the main title not support all the fonts? I can't change it to Work Sans, which I have in all the rest of the form

Hey, I need your help! The form designer doesn't work. I cannot make any changes. All dropdown fields are gray and cannot be changed. Besides, I need your help with the slider. I have an hourly rate of 200,- for 8 hours, but if the customer chooses 9 hours, from the 9th hour all further hours should only cost 100,- extra. What's the code? I would be very happy to receive your help.

Okay, thanks. And how can I change, that the short description is showing before the checkbox or the datepicker?

... and how can I show the price so - 200,00?

Hi there, I am thinking of doing an air conditioning budget calculator for a client. Essentially price selection will be like this: http://www.needhamair.com.au/residential-ducted-air-conditioning/quick-budget-pricing/ where number of rooms and what type of rooms can be selected. So a more sophisticated version if the example above in calculator form. Clients populate the calculator via the drop downs and their requirements. Along with price, once completed, it pops up the plan associated with that requirement/budget/selection criteria, one room coloured in (Signifying the area to be cooled) or multiple rooms coloured, if a ducted system. Would this be possible with this plugin?

Hello, It is possible to add information (Date per exemple) on woocommerce cart with GET variable ?

Hello! Tell me please, does this plug-in integrate with the MailChimp service and can I send emails through it? Or is it just for contacts, but not for subscription?

Is it possible to provide woocommerce product suggestions based on certain user selected options? e.g if a user selects option A and option B then suggest product A, or if a user selects option A and option C then suggest product B

Thank you very much with your response.

Hi there, I was wondering: would it handle well 6000 woocommerce products? I was planing to make a step-by-step filtering; but I'm not sure if the plugin would be stable enough. Thanks for your time, Regards

Is there alternative you could think of? Or this is definitely something you would not recommend?

Thank you @loopus, that's very kind. I see it features an Import Tool. May I ask you: would this tool be able to handle these 6000 entries if I'm able to arrange the data and match it according to your column structure? Regards.

I would like to include a bundled product with the Estimation and Payments Form but it looks like the plugin only allows for for 'Simple Products,' I also noticed that 'Grouped Products' and 'Variable Products' cannot be selected. Please help

Hi there, Just purchased the plugin and having a bunch of problems. Let me put it down here: 1. After setting up a estimation form, when I click on "preview" or even publish and "view" the form, nothing shows up beyond the start screen. I click on "get started" button and I see a white screen of death. 2. The biggest problem from the earlier output is that it messes up my homepage completely. Each time the plugin runs, it seems to generate fatal code that kills the home page design completely. I bought this plugin since it was recommended by Elegant Themes. I use Divi, and now having issues because of this. Kindly help. I'm available for screen conference if you need.

Is it possible to send a value through a third party form?

Hello, You are not able to receive the data from third party form to cost estimation form. You can send only your cost estimation form data to gravity form. After using the Zapier with gravity form, you can do multitask for this data.

Can you please tell me how to send data to gravity forms?

Hello, You have to prchase the Gravity form plugin and install it. After one option will display at last step tab of form setting. This option will ask to send the form data to Gravity form and skip the cost estimation last step. You can use the Zapier add-on of Gravity form for multitasking of this data.

Hello again... i already bought gravity form, but the form is duplicated and can not be sent. I already ask gravity form support, and after some debug test, it seems the issue is in your plugin. can you help, please?

For calendar, do we have the option for timezones?

hello, how can you create a field calculation that would be work out a percentage markup. i.e Field 1 number box = QTY: 10 @ £100each = £1000 Field 2 number box (input a variable number to be used as a percentage here so a user can select profit margin) with the value of this field to be used as quantity. i.e 20 (20% profit) and ideally show this as a price too, so £200 in this case. Field 3 would be a dynamic output of Field 1 price x Field 2 pecentage? (so should display as total price: £1200.

superb thank you! Is there anyway to display a column that shows unit price? i,e Description | Quanity | Unit Price | Total Price

Is it possible to hide sliders in the summary if they have a value of zero?

Hello, You can hide the zero prices in summary through this setting https://screenshots.firefox.com/vp0DekbzUzEx9inO/www.blithburyreindeerlodge.co.uk.

hello, for sliders this doesnt work, they still show even if on zero.

thank you, I have allready done that, just wondered if it was possible from the start. Thank you :)

I managed to get the checkbox to display quantity too with 0 if(([item-315_quantity] !=0)) { ([item-315_quantity])*(1) }

Hi, can this plugin achieve a calculator the same as this website https://bit.ly/2LkkAa2

Hey thanks for the repaly, can we enter all the same fields as the site above and then display a final price?

Thank you, have you a similer demo please?

Ok, thank you

Hi, I have a problem with the E&P Form with the popup. When you click the second blue button on the page, the estimation form loads, then it goes back to the homepage again. You can see here; http://18.195.189.61

I have a wierd issue with the form, its an issue with the layout used in the "rent a car demo", instead of diplaying the car, scoorter and van next to each other it glitches out and displays them under each other

Hey, I didn't noticed on your demos a "confirm your email" field, to ensure customer fills the right email. Is that something possible? Thank you.

OK this is the account, I bought it on.

How do we add a percentage total cost based on the users selection? We've set up an item with the quantity between 100 - 50000 and each quantity has a value of £1. So let's say the user selects 1000, we then need the system to provide the total cost as 18% of this figure, which would be £180. Any ideas? Thanks

Hi, When I click on the "View the form/Form Builder", it shows a blank page. Our theme: UNCODE. Have sent you two support emails, would appreciate if you could come back to us asap since we are a launching the website within two weeks. Thanks!

Thank you, my mistake, your email was sent to our info mail and not the email I was adding to the support email. Have answered you.

Can this plugin work with membership sites.?i would like for my customers to have an account with their purchases information. thank you.

if i buy this plugin can i request custom work

Hi, Do you know if your plugin works on Avada theme ?https://themeforest.net/item/avada-responsive-multipurpose-theme/2833226 Becuase it doesnt work very well on Borderland theme ive had loads of problems, so thought i would try another theme https://themeforest.net/item/borderland-a-daring-multiconcept-theme/10939025. Many thanks H

Brilliant, and thank you thats very kind H

hi! Can I connect to other payment gateways such as 2CheckOut/Paypal which are the only ones available in my country? Can they sign in the end of the quote to sign off the project for the agreed amount? Can this be issued as a final invoice when they paid in full/ each installment? tks!

How do I integrate my own payment gateway?

I'm getting stuck on the 'loading animation' everytime i try and save form detail changes (ie: form name, etc).. Submitted support ticket.. anyone else having this issue?

I dont see the add to woocart option in last step. I want the order with all the information that the user entered to be put into the Order tab in woocommerce. How do I do this?

Hi, Can I see the admin demo? I must try to details for my project. Thanks.

Yes I saw that, but I must check my price calculations and what your system can to do. My calculating is confused a little bit and your backend video is not enough to understand everything. You can create a demo for backend I think, I think a lot of people need it ? If you can do that, I can try and I can buy after that. But if not, this is risk for me, because I do not want to pay any cost to this a plugin if I do not use it.

Ok, I am going to do that. I have very difficult calculating, I did it in excel with macro and I have some apprehension because of that. Thank you, regards.

Hi there! Great plugin! One question: I found the solution in the comments to add VAT to the total price. Works great! However, it stops working when I enable "Add selected items to cart". VAT then becomes 0 in the summary. Is there a way to make this work?

Hi, This is a pre-sale question. Does it support multisite ?

How would I format the pricing condition for the following circumstances?: For quantity on an item from 1 to 10 I want the price to be $69 total. (Customer buys 5 = $69, customer buys 4 = $69 total or customer buys 3 also = $69). Then for any quantity great than 10 the cost per item is $2 plus $69. So for example, quantity 11 would = $71, 12 = $73, 13 = $75 etc. Thank you!

Thank you!

Can you tell me the differences between the Wordpress and PHP versions? I have a WordPress website but I don't want to have the standard WordPress menu distracting the user from the estimator. I'd like the estimator to be distraction free. Can I achieve this with the Wordpress version.

I just wanted to know. Can I apply an specific discount to a single service.

Hello, whenever i try to export my forms i receive the following error msg "404 Not Found The requested resource could not be found but may be available again in the future." , and the forms i receive from my website visitors go to spam how can i make them go to inbox please ?

Thanks for the answer, i've just cheked plugin tmp file permession it was set to 755, i've changed it to 747.

but i still can't export my forms :(

do i still have the right to do that because my support is expired ? :/

Can i have your email please so i can grant you an access ?

Hello , is it possible to control the calendar with the service ? for example if the client book a service on saturday or sunday then he will pay extra fee ?

Hi Dear, I installed the plugin its wonderful ,but i have a problem the icons doesn't appear on the button https://prnt.sc/kf5r12

Hello, Thanks you its fixed the icon on button , but its still doesn't appear on the images when selected , like this http://prntscr.com/kfm2sb

yes of course , https://walaplus.com/?lfb_action=preview&form=2

Hi, I'm interested in knowing more on this plug in. Specific to the discount part. We already have one calculator on Javascript. You can see it here: https://www.wolverinecarpetcleaners.com/calculator/ Can we build a similar estimator with this plugin? and can you give some insights of how difficult could this be?

Hi I'm using this plugin with X theme (Pro) though I purchased it outright and installed it. For some reason I cannot create or import any forms. Is there a known fix for this? Thank you!

I fixed it. All set.

Hello is there a way to have cost estimation based on distance (km) ? And if yes do you support also conditional estimation e.g. if distance is more than 60km the cost is 1 euro/km but if it's less the cost is 1,20 euro/km /

last question (promise :) ). Can a place be in a condition too? e.g. If the starting point is the Athens Airport and the distance is more than 80km then the cost is 0,6 euro/km

Thank you very much.

Hello! How can I use the Popup effect? I can't handle it :-(

Hello! Pre-sale quesionts please: 1. Can the estimations start from a basic price? We offer services with fixed price so when a user clicks order on the landing page he must go to the estimation form where he can add aditional services but on top of the basic prices. For example, we offer design for 50$ but the user can add oder additonal services like furniture, plates, forks and so the estimation has to start from 50$ and show at the end the total price with additional services. 2. Can the form start with entering as first step name, email an phone? From your presentation it looks like this information has to be entered at the ned. 3. If a user chooses an additional service and at the end of the form bedore confirming can he change his choices? 4. When selecting an additional service can the form show more complex options than a simple icon? For example something like a pricing table with text, checkmarks and so on? 5. What does PDF generation refers too more exactly? Thank you!

This plugin works with WooCommerce Deposits - Partial Payments Plugin? I want to make a form for my clients to select Tours, I want to show them what they are going to pay but, I need only to pay 30% and the rest in cash when we are on the tour, and for this I require WooCommerce Deposits - Partial Payments Plugin.

Does the plugin support polylang?

Hello , i bought Xtheme and this awesome plugin was in theme , i made my form build but i dont know how to assign it with botton . i want to know how it is possible

Hi I'm very interested in this plugin. Would it be possible to have a custom package, and then a recurring subscription on top of that? Also some subscriptions come with a setup fee, so would it be possible to add all these variations?

So awesome. Can i put it through as a WooCommerce order? Do you have Stripe and PayPal integration? Is it possible to set up a payment and recurring payment?

One more question - I really like this plugin, and the functionality. Is it possible to turn off the animations to make this feel faster? And to adjust animations? It just feels clunky. Also is there a re reason the sliders are so unresponsive? They are quite slow to move. And for the sliders, is it possible to have a number showing permanently above it, rather then just when it is being dragged?

+1 for Zapier integration. It would be a very persuasive feature as your form could be integrated with a lot of software to automate processes. Please consider adding this feature. :) Have a nice day. Melinda