Marketplace history

Real CodeCanyon questions and author answers

Browse buyer questions, pre-sale scenarios, setup issues, and direct author replies from the years when WP Cost Estimation was sold on CodeCanyon. Use this archive to see how real customers used the plugin, which integrations came up often, and how common support questions were answered.

5557 public discussion threadsPublic CodeCanyon support history
19461 messagesCustomer questions, follow-ups, and context
8679 author repliesDirect replies by loopus
78 archive pagesNewest conversations first

Public email addresses and purchase-code-shaped values are redacted. The original wording is otherwise kept as plain text so the support context remains easy to read.

Support: 2699Customization: 1536Payments: 1482PDF and email: 1275WooCommerce: 406Booking: 221Licensing: 215
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Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from clfjp38

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer clfjp38

My customer's inquiry through the form is getting "spam" flag from Gmail. It seems "reply-to adress", but it's better as it is because push "reply" and I can compose reply to our customer. What can I do for this "spam" recognition problem?

Author loopus

Hello, You can simply configure an existing SMTP email account from the "Global settings" panel. The emails will be directly sent from the configured account and not from the website server anymore.

Customer clfjp38

Thank you for the quick reply. After setting SMTP on the "global settings" panel (Test ok, but shows a "spam" flag in Gmail) Gmail still shows a "spam" flag in the form admin inbox.

Author loopus

I don't know what can doing this in your Gmail mailbox. Have you contacted gmail support to find out what in the configuration of this mailbox can create this?

Customer clfjp38

Thank you for the reply, it seems "reply-to" setting can cause gmail spam flag. because "from" is different from "reply-to" address.

Author loopus

Thank you, I will check this point .

Customer clfjp38

:)

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from lux-website

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer lux-website

how to add text You need to select an item to continue?

Author loopus

Hello, By enabling the "Selection required" option of the step.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Julioabba

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer Julioabba

Some steps does not work if the user is not logged in on my website, how can I fix it?

Customer Julioabba

Images with Enable quantities choice is not working. It is not selectable if the user is not logged into my website.

Author loopus

Hello, There is probably a js conflict somewhere. Please contact me from the support page of the plugin, I will fix it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kansuhsn

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer kansuhsn

Hello, I received a payment in my stripe account. i can see it came from this plug in but I don't see the order in my dashboard. i didn't receive an email about the order either

Author loopus

Hello, I received your support request by email and replied to it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from yacineamotech

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesCustomizationPDF and email
CodeCanyon source
Customer yacineamotech

Hello, can i hide the price and send it by email ? thanks

Author loopus

Hello, Yes, you can hide the price from the form and send it by email to the customer.

Customer yacineamotech

Hello 1-Is it possible to create a dynamic form and display variable option according to the customer's choice 2- send the pdf file by email Thanks.

Author loopus

Hello, 1. Yes. The "Custom content" component allows you to show your form dynamic variables in a custom text or html code. 2. Yes, you can send the order as pdf file to the customer and the admin. The pdf file content is freely editable directly from the form settings panel.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from xrisxal2000

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer xrisxal2000

Hi, can i completely remove price calculation and use for a multi step contact form? Also remove price breakdown at the end. Completely price removal. thanks

Author loopus

Hello, Yes, you can hide all prices from the form. Feel free to contact me from the support page by using the account that has active support rights if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from jeff44

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer jeff44

Hello, I sended support message for some help. My form not showing on mobile (working 100% in desktop). As 70% of my visitors are on mobile, I would like to fix this bug. Thank you !

Author loopus

Hello, Well received ! I replied to your email .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from christo9090

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer christo9090

Ever since the latest update, the form has completely disappeared and the console shows the following error. Uncaught TypeError: i is null - lfb_frontendPackedLibs.min.js:2:67405 I have tried everything to get it to show, clearing cache, disabling everything, nothing. It is a huge part of my scheduling and is not showing at all. Please help! https://scotthomeinspection.com/rescheck-manualj-submit-form/

Customer christo9090

I use multiple different forms and they all are gone. Seems like a CSS issue

Customer christo9090

I ended up rolling back the plugin and it is restored

Author loopus

Hello, Feel free to contact me from the support page by using the account that has active support rights if you need help, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from asandage

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer asandage

can I left align a checkbox? Currently it is all center aligned

Author loopus

Hello, Yes, here is the rule to paste in the "Custom CSS" option of the form to do that : #lfb_form .checkboxCt {text-align: left !important;}

Customer asandage

Thanks!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kansuhsn

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer kansuhsn

Hello, When sending contacts to Mailchimp, I only see the option to choose Mailchimp Audience Lists. As you may know, there are tags being used to organize subscribers within an audience/mailing list. Is there a way to use tags as well when sending contact to mailchimp? So I can differentiate the subscribers who came from this plugin. Thanks!

Author loopus

Hello, Ah no, sorry, there is no specific option to do that currently. I note the suggestion, thank you !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from johnwillz94

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadCustomization
CodeCanyon source
Customer johnwillz94

Hello, I have a pre-sale enquiry. With this product can I achieve this particular quote form https://www.grace.com.au/ - it's labeled as "Quick form request". On other pages of the website when you click on request form it coms out to the centre of the page. is this something that your plugin can achieve to duplicate this entire form inputs, process, design and functionality?

Author loopus

Hello, There is a popup option that allows you to show the form as fullscreen modal when a specific button or link on the website is clicked .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from kansuhsn

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer kansuhsn

DISCOUNT CODE BUG After the latest update a password section appears after a discount code is applied and it won't let me finish my order

Author loopus

Hello, I can't replicate such issue on my side. Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cunfek

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadPDF and email
CodeCanyon source
Customer cunfek

Hello, loopus. I just found out, that in my "Customer Subject" prefix number is not included. Is that the way it should be? I have it in "admin email subject", but not there. Any solution for that? Thank you!

Author loopus

Hello, Yes, you simply need to add the shortcode [ref] in the customer subject option to show the order reference in the email subject sent to the customer.

Customer cunfek

So simple... :) Thanks, it works.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Djsomali

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer Djsomali

Hello! I just change my theme to ( bixol ) and the form with date not working or any forum include date never work. can you help with this please ?

Customer Djsomali

with /form-preview/ everything works fine but with theme no

Author loopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from asandage

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer asandage

I have created a form that has a radio group for color selection. If I make one color checked by default, then the tool tip does not show for that color when you hover over it with your mouse. Is there a way to get that to show up? The only way I have found is to remove the selection, but then I have to make the radio group mandatory. I would rather set a default color and have the user select another color if they choose to. Let me know if there is a way to do this. Also - If I add a video to the form, there is currently no way that I can see to exclude that from the summary, but all of the other elements that I have used have an option under appearance to either show or hide the element from the summary on the last step. It doesn't make any sense to have it show up there. one last thing - if I need to make a radio group mandatory is there a way to do that on just one step rather than having to make each selection required, and if it is required, is there a way to make a custom error message for the radio group? Thanks!

Author loopus

Hello, Please can you contact me from the support page ? I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from poky40

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer poky40

Bonjour, est il possible dans la derniere etape d'avoir une seul ligne qui resume tout. Je souhaite générer un texte avec les choix qui ont etait fait dans les differentes etapes. Merci

Author loopus

Bonjour, Oui, c'est possible en créant un composant "Contenu personnalisé". Le bouton "+" dans la toolbar vous permet d'afficher le titre/valeur/quantité/prix de n'importe quel élément sélectionné du formulaire. Les éléments non sélectionnés n'affichent aucune valeur.

Customer poky40

Merci c'est exactement ce que je voulais. N'existe t'il pas un code pour prendre en compte toutes les etapes sans devoir les rentrer une par une?

Author loopus

Non, désolé, seul le composant "Résumé" liste automatiquement les élements sélectionnés de l'ensemble des étapes .

Customer poky40

Merci. Juste une dernière question je n'arrive pas a mettre le formulaire en pleine page meme en utilisant le designer, a partir de 1312px rien ne ce passe. Je met 6 articles par lignes et il y en a seulement 4 alors qu'il reste beaucoup de place sur les cotés.

Author loopus

Pour les demandes de support, veuillez me contacter depuis la page support en utilisant le compte qui a des droits actifs au support : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . Je vous aiderai.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cunfek

3 direct author replies in this public CodeCanyon conversation.

9 messages3 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer cunfek

Hello, loopus. I am trying to set a contact form with this plugin, but I struggle with one thing. I’d like to have one field, with predefined question. For example 1+3=? and the user of the contact form must enter number 4 in the field. Or maybe question »which is the captial of some town« Something like captcha, but more simple way. I managed to get a text field with question and empty field for a required answer. But I can’t figure it out how to do it, that only 1 answer will be accepted. In this example, only number 4 must get through or the correct name of town. Thanks.

Customer cunfek

Oh and one question more: does your form allow something like "honeypot" fields?

Customer cunfek

And really last one: I created simple email contact form, but I get all mails as a invoice form. With "Total", "Quantity" "price" fields - rows. Where do I change it to simple text? In form settings under email settings I have "[information_content] and [project_content]", but it is showing as an invoice form.

Author loopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will help you .

Customer cunfek

Hey, loopus. I managed to fix everything. There is no more spam via my email. I guess your form is really good with it. So everything good. Can you just gave me one short advice here: How can I have email form without an "Order reference prefix" ? Thank you

Author loopus

Thank you for the good news :) You need to remove the [ref] shortcode from the email content and subject to remove it from the email sent by the plugin.

Customer cunfek

I removed it from email, that works. But from subject, I don't know where. Is it from Steps manager or Form settings? Under Admin email subject I have only title that I entered. No ref code there. I've looked everywhere, but I guess I am missing something. Thanks for help.

Author loopus

The customer email subject can be edited from the "Email" tab of the form settings panel. The order reference is always added to the admin email subject.

Customer cunfek

Oh, I see. I thought it can be without it in admin email subject. No problem, it is not such a big deal. :) Thank you!

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from arcadhia

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer arcadhia

can the plugin calculate from zip code to zip code?

Author loopus

Hello, Yes, it can calculate the distance (in miles or km) between two zip code by using Google Maps API.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from SerenityRoseCres

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsBooking
CodeCanyon source
Customer SerenityRoseCres

My calendar doesn't show properly. I feel like the next button cancels it out, because the calendar doesn't display properly. Only the top portion shows but that's it.

Author loopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MrKingster

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesSupportCustomizationPayments
CodeCanyon source
Customer MrKingster

Hello Client Portal need ! any solution ?

Customer MrKingster

Please i'm a buyer "with another account" and I need to modify the Invoice PDF template any DOCs for doing that ? thanks

Author loopus

Hello, For support requests, please contact me from the support page of the plugin by using the account that has active support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from tutadek

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer tutadek

How can we make PayPal work on this form? It doesn't take the user to the PayPal checkout page, making it a free order. Kindly fix this in your update. Crosscheck if you doubt this.

Author loopus

Hello, For support requests, please contact me from the support page by using the buyer account that has active support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from browsy

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomizationPayments
CodeCanyon source
Customer browsy

Any chance you could look and adding the Apple / Android Pay functionality to the stripe checkout?

Author loopus

Hello, It isn't planned for now, but I note the suggestion, thank you !

Customer browsy

Any chance I could pay for this as custom development?

Author loopus

Yes, feel free to contact me from my profile page .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from mellxx

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadPaymentsPDF and email
CodeCanyon source
Customer mellxx

Hi, before buying question, is it possible that the customer make a payment and after they can see the quote ? Thank you

Customer mellxx

I mean to pay some deposit, for example to receive a quote by email customer need to pay 2.99 and after payment the customer will get his quote

Author loopus

Hello, Yes, it is possible to do that. You can define a fixed amount to pay, different than the calculated total cost, and send the prices and detailed quote to the user by email once the payment made.

Customer mellxx

Thank you

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from asandage

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CodeCanyon source
Customer asandage

how do I find or set the url to a specific form

Author loopus

Hello, You need to paste the form shortcode in a new page and use the url of this page to open the form.

Customer asandage

Thanks I figured it out :D I have it working perfectly now sorry to bother you.- I couldn't find that in the documentation though,

Author loopus

Thank you for the good news :) Have a nice day !

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Just12345

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommercePayments
CodeCanyon source
Customer Just12345

Hello, Is it possible to integrate the WP Cost Estimation Payment Form with WooCommerce, so our customers can do the quote and order direct from our website and checkout and pay at WooCommerce?

Author loopus

Hello, Yes it is possible. There are options to assign Woo products to the items of the form. They are added to the cart with the price calculated in the form when the form is finished, allowing the user to pay directly from Woocommerce.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cweencee

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsLicensing
CodeCanyon source
Customer cweencee

can you revoke the license from my old domain.. i no longer have access to that website

Author loopus

Hello, Yes. Please contact me from the support page, indicating your purchase code, I will unlock it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MYC-krimo

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer MYC-krimo

hi ! Can we use image checkbox simply with this plugin ? As you see in this example https://www.effy.fr/parcours/1/travaux-aides/logement-energie/electrique ? Thanks

Author loopus

Hello, Yes, the "Selectable image" component allows you to do that.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Salentonuovo

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadBooking
CodeCanyon source
Customer Salentonuovo

I saw that it works for hotels renting, "nights booking". Does it works for days booking? For example: renting a car from 15 until 17, so it means for 3 days. Thanks

Author loopus

Hello, Yes, the "Date difference" button above the "Price calculation" option allows you to recover the number of days between two selected dates.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from memprints

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePayments
CodeCanyon source
Customer memprints

Is the plugin compatible with discount/coupon plugins? e.g. Woo Discount Rules. We want to apply a discount at checkout based on the user role and their payment method.

Author loopus

Hello, This plugin has its own discount coupons system, but you can use Woo Discount Rules if you use the Woocommerce feature. In this case the payment is done directly from Woocommerce.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from abodyPro

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author replies
CodeCanyon source
Customer abodyPro

Dear Seller Very fatal aspect of the app is the ability to manage all orders, requests... in a Dashboard page with reposts, Orders, Requests Status with a direct URL to the Dashboard

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from htusco

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer htusco

I have a site in test modus at https://wordpress-771489-3122035.cloudwaysapps.com/ ... It's about ordering concrete. I want to improve the form that's running on the homepage. The amount of beton (concrete) that you can select must increase by 1/2 m3 instead of 1 m3. The amount selected and the kind of concrete that you can select should be connected. Stripe should be connected so that visitors can order and pay. Also the delivery address adds extra per kilometer to the order total depending on the distance from the concrete factory. So a couple of dependency's. Can you help me to improve this process? Cheers, Marc

Author loopus

Hello, For support requests, please contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Azbluebird668

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadLicensing
CodeCanyon source
Customer Azbluebird668

Difference b/w regular & extended licences? can i use same plugin for my both website?

Author loopus

Hello, One regular license = one website . You can find all details on Codecanyon licenses here : https://codecanyon.net/licenses/standard

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from hooderuja

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportWooCommercePayments
CodeCanyon source
Customer hooderuja

Does it support paystack payment gateway?

Author loopus

Hello, By default, it supports Stripe, Razorpay and Paypal payments. But if you use the Woocommerce feature, the payment is directly made from Woocommerce, with the installed Woo payment gateways.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Digittime

0 direct author replies in this public CodeCanyon conversation.

1 messages0 author repliesPayments
CodeCanyon source
Customer Digittime

Hello, Dear Team. i bought WPSEO theme and your Plugin in the this Theme. I'm Ihor Nikolenko. I'm from Ukraine and stand strong from Ukraine and for Ukraine Economics. Likewise, I want to say thanks for great product. Dear team. Please if you add for your product https://wiki.wayforpay.com/en this day was to be great for all Ukraine and customers from Ukraine. All need's to add this payment system. This Product wery Cool and minimal percent spend for they service.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from MickyBlu

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer MickyBlu

Hi Loopus I hope you are well! I use the form and you provided me with the ability to use the name which is added in the first step in future steps. This was done using jquery: jQuery(document).ready(function(){ jQuery('[data-title="My name is"]').on('change',function(){ var field = this; jQuery('.lfb_lfb_stepTitle').each(function(){ if(jQuery(this).html().indexOf('[name]')>-1){ jQuery(this).html(jQuery(this).html().replace('[name]', jQuery(field).val())); } }); }); }); This no longer works, however i noticed a new setting since the last time i checked which is this: https://prnt.sc/WrB36cxlSEJO Type Of information field and the tooltip says the plugin can recover this information. Is it possible to use shortcodes in the title now. example {dynamic.name} or something similar? Many thanks Mick

Author loopus

Hello, For support requests, please contact me from the support page by using your the account that has support rights : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support. I will help you.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from cunfek

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
CodeCanyon source
Customer cunfek

Hey, loopus. When we add discount code and there is a field for "Reduction" amount. Do we enter it as for example "50" or "-50" € ? Could that minus cause a problem, that discount code isn't applied when customer enters it and click submit? thanks.

Customer cunfek

Oh and one more... when I check all my discount codes... when I open them, some don't have the amount inside... some change percentage to price. Although they work (i think). Is that normal? I don't want to give some customer 40€ discount, but then he will get 40% discount :D

Author loopus

Hello, You need to fill "50", not "-50". Thank you for reporting the price/percentage display issue, I'm going to check it .

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from redrop

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer redrop

Hi there, I've seen in another comment the code below to add a loader when the configurator is loading but the loader appears just when the page is loading and not when the configurator is loading the next step. Please tell me if there is a solution to put a loader between every step. Thank you! jQuery(document).ready(function(){ jQuery('#lfb_loader').fadeIn(); }); jQuery(window).on('load',function(){ jQuery('#lfb_loader').fadeOut(); });

Author loopus

Hello, For support requests, please contact me from the support page by using the account that has support rights, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from alexandreboechat

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesSupportPayments
CodeCanyon source
Customer alexandreboechat

Hi, how can i change the fields exported at table from Orders tab?

Author loopus

Hello, For support requests, please contact me from the support page by using your buyer account: https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from patryykk

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPaymentsLicensing
CodeCanyon source
Customer patryykk

How do I manage licenses? Disable the plugin on one site and enableing the code on a different url doesn't work.

Author loopus

Hello, The license is unlocked when the plugin is uninstalled from the first website. Feel free to contact me from the support page, sending me the used purchase code, I will unlock it manually : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from Jazeon

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadWooCommercePaymentsBooking
CodeCanyon source
Customer Jazeon

Hi Loopus, I'm trying to reach you via pm, hoping if you could charge me for a request to create a form similar to this booking form https://www.electricstudio.ph/#/schedule/5eaec5e888b5c71af1761c85 I want to know if it is possible to have the final payment base on the available payments from Woocommerce.

Author loopus

Hello, I correctly received your email and replied to it.

Public CodeCanyon discussion · WP Cost Estimation & Payment Forms Builder

Question from inetaxis

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesSupportCustomizationPayments
CodeCanyon source
Customer inetaxis

Great plugin. I would want to know: 1) Is it possible to put NEXT button and PREVIOUS button on same line at the center? 2) Is it possible to make the RETURN TO PREVIOUS button to be solid the same like the NEXT button?

Author loopus

Hello, Thank you. Yes, there is an option to show the previous link as button on the same line than the next step button. They can be centered by using a custom css rule.

Customer inetaxis

Can you please assist with the code for centered buttons?

Author loopus

Yes. For support requests, please contact me from the support page by using your buyer account: https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

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Question from wedesignyou

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPaymentsBooking
CodeCanyon source
Customer wedesignyou

Hello Loopus, the plugin works well in preview form mode: active days and hours of the calendar for the datepicker and sends email ok. But when I embed the shortcode, nothing works anymore. The datepicker no longer grays out disabled times and emails no longer go out. I tried setting the smtp. The smtp send test works fine. But once the shortcode is integrated into the page, the emails do not go. I disabled the cache plugin, no better. For fino, I use the Divi theme. Could you give me a clue please? Is it a plugin problem? because the plugin is not usable for me as it is, I need to be enlightened, thank you

Author loopus

Hello, Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer wedesignyou

thank you for your answer, I sent you from support with temporary access if needed

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Question from reynov

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CodeCanyon source
Customer reynov

Dear Loopus, I really like this cost calculator, does loopus provide custom plugins for grade calculations, like in the example website grade-calculators.com Thanks in Advance

Author loopus

Hello, No, sorry, I don't sell specific plugin to do that currently. Thank you for the suggestion.

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Question from leeglammories

0 direct author replies in this public CodeCanyon conversation.

2 messages0 author repliesSupport
CodeCanyon source
Customer leeglammories

For some reason my form just stop working. I couldn't click anything. Any idea?

Customer leeglammories

Hi, no worries. It seems like the ajax navigation issue. FIxed and thanks.

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Question from co50

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesCustomization
CodeCanyon source
Customer co50

FWIW, your website design demo on your website is broken on Chrome. Attempting to click the website or mobile option on the first question does nothing no matter what or where you click. Works OK in Firefox but can't buy this right now seeing as it has some bugs in Chrome.

Author loopus

Hello, The plugin works normally with Chrome and all browsers. Did you try to remove the Envato frame on the demo website ?

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Question from bogdan862001

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer bogdan862001

I wanted it to stay in the last step, without "thank you text", I want to submit via ajax

Author loopus

Hello, The form is already submitted via Ajax. You can hide the final button to stay on the last step.

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Question from fringuello85

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesWooCommerce
CodeCanyon source
Customer fringuello85

Hello, can I make the plugin choose products from Woocommerce catalogue or csv/excel list so I do not need to upload products manually?

Author loopus

Hello, No, sorry, there is no specific option to do that currently. Thank you for the suggestion.

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Question from twenty20media

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer twenty20media

I've just updated to the latest version of the plugin but now the 'Get Started' introduction button doesn't work unless the page is refreshed? It was working perfectly before the update.

Author loopus

Hello, For support requests, please contact me from the support page of the plugin : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from nero123nz

0 direct author replies in this public CodeCanyon conversation.

2 messages0 author repliesPDF and email
CodeCanyon source
Customer nero123nz

Hi, I'm thinking of purchasing this product. One quick question, I'd like to show my customers the quote amount, after they enter their email, phone and name. Is that possible with your system?

Customer nero123nz

Never mind, found the answer

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Question from lasseb5

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer thread
CodeCanyon source
Customer lasseb5

Hi, I'm wondering how to add a price range on a single object. I.e., Product 1 is a variable product that has a price between 100-200 Product 2 has a fixed price of 200 Total price: 300-400

Author loopus

Hello, The total of the form can be a price range, but the items of the form can't have a range as price, they must have a real price.

Customer lasseb5

Alright, thats a shame. Thanks for the quick reply

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Question from ikhlaidsharif

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadWooCommercePayments
CodeCanyon source
Customer ikhlaidsharif

Is it possible to use your plugin to collect an open ammount payment using woocommerce payment gateway ?

Customer ikhlaidsharif

for example .. donation ammount

Author loopus

Hello, Yes, you can simply create a slider item and set "$1" in its "Price" option to do that. The plugin will automatically multiply the selected quantity by the unit price of the slider. You can also assign a woo product to this item and choose to add it to the Woo cart once the form finished.

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Question from twenty20media

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadCustomization
CodeCanyon source
Customer twenty20media

Hello - is there a way of editing the design specifically on the summary apart from the colours? For example removing the grid lines and making the summary viewable on a mobile without having to scroll? Thanks.

Author loopus

Hello, Yes, you can use custom css rules in the "Custom CSS" option of the form to modify the styles of the summary table. Ex : #lfb_summary table, #lfb_summary table tr, #lfb_summary table th, #lfb_summary table td { border: none !important; } @media (max-width: 480px) { #lfb_summary table { zoom:0.6} }

Customer twenty20media

fantastic - thanks very much

Author loopus

Thank you very much for the review !

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Question from axilleaszante

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer axilleaszante

Hello, I want to ask if the user is logged in if he can see the forms that have submit maybe as an pdf

Author loopus

Hello, The plugin has its own customer system, that allows the customers to see their past orders when they are logged in their account. It doesn't use the Wordpress users system.

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Question from fxdesignfx

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadPaymentsPDF and email
CodeCanyon source
Customer fxdesignfx

Hi, presales question: For each form can i set its own unique payment info Example formA will be paid using [email redacted] formB will be paid using [email redacted]

Author loopus

Hello, Yes, you can define a different Paypal email on each form.

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Question from stefanriepl

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer stefanriepl

Hello, Congratulations for the great plugin. I need for price calculations to be rounded to two decimal digits, this formula: [price] = [total] * 19 Thanks a lot

Author loopus

Hello, Thank you ! It can be done by using the Math.round js function : [price] = Math.round([total] * 19)

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Question from OLDIES_PRO

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPaymentsLicensing
CodeCanyon source
Customer OLDIES_PRO

Hi, could you please reset my license.

Author loopus

Hello, Yes, please simply contact me from the support page, sending me your purchase code, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer OLDIES_PRO

Done send my purchase code. Please reset it back. Thank you

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Question from ignaciosantiago

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer thread
CodeCanyon source
Customer ignaciosantiago

Hi, Great plugin!!! I need to track all the steps via Google Analytics. Do you have a tutorial?

Author loopus

Hello, Thank you ! You simply need to fill the "Google Analytics ID" option in the "General" tab of the form settings panel to do that. The visited steps are visible in the Analytics dashboard, thanks to anchors in the tracked URLs : https://www.yourwebsite.com/the-form-page/#step-1-title https://www.yourwebsite.com/the-form-page/#step-2-title

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Question from cole3005

3 direct author replies in this public CodeCanyon conversation.

6 messages3 author repliesBuyer threadSupportLicensing
CodeCanyon source
Customer cole3005

Hi, I'm not sure if you are able to help with my query as our support license has expired. We would to update the delegates amounts depending on what course has been selected (see below screenshot). https://stafffiretraining.co.uk/wp-content/uploads/2022/11/Screenshot-2022-11-07-at-11.52.24.png https://stafffiretraining.co.uk/cost-calculator/ Are you able to help with this, please?

Author loopus

Hello, You need to use the "Price calculation" option on the wanted component to do that, and use the "Add conditions" button to create the wanted conditions. You can renew your support rights and contact me from the support page if you need help.

Customer cole3005

Hi, ok thanks for letting me know. Based on my screenshot below https://stafffiretraining.co.uk/wp-content/uploads/2022/11/Screenshot-2022-11-07-at-11.52.24.png Would the correct calculation for fire warden and selecting 1-4 number of delegates, is the correct calculation (on the 1-4 number of delegates step): if([item-687_price] ==295&&[item-665_isChecked]) { }

Author loopus

It depends on your form configuration.

Customer cole3005

Hi, Within Total Number of Delegates 1-4 i have tried inputting the below calculations based on my screenshot and both sets of calculations do not work. https://stafffiretraining.co.uk/wp-content/uploads/2022/11/Screenshot-2022-11-07-at-11.52.24.png Did not work if([item-687_price] ==295&&[item-665_isChecked]) { } if([item-686_price] ==295&&[item-665_isChecked]) { } if([item-685_price] ==245&&[item-665_isChecked]) { } if([item-691_price] ==245&&[item-665_isChecked]) { } if([item-684_price] ==215&&[item-665_isChecked]) { } Did not work 295 if(([item-687_price])) { 295 } 295 if(([item-686_price])) { 295 } 245 if(([item-685_isChecked])) { 245 } 245 if(([item-691_price])) { 245 } 215 if(([item-684_isChecked])) { 215 Are you able to help with this at all?

Author loopus

If you need support, please contact me from the support page from an account that has active support rights, I will check it .

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Question from PJone

6 direct author replies in this public CodeCanyon conversation.

12 messages6 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer PJone

We've been trying to get the plugin usable for a few days (weeks) now. It looks really great and has good calculation options too. Sadly, however, it is not usable in Europe as it is completely against the GDPR guidelines. The customer does not have an opt-in function when entering the forms and entering the email address. The admin can create customers himself, which is a really great solution. But the customer is not aware of this, is not informed and no login data is transmitted to him. This is a major violation of the GDPR. We have already received warnings, which is why we have to be sure that we won't get another one. I pointed this out to the team days ago. Short replies always come back. But the problem could not be solved until today. We bought the plugin because of the following skills: edit stored orders customers management users can upload files PDF Files generation All of these are great features. But if the customer cannot manage this, it is not usable. The system also cannot be linked to Wordpress Users. The customers must therefore also be created manually in the plugin. However, the data then remains a secret because the customer is not informed. Since you cannot enter a password in the customer account either, logically no password is created. Only if the customer enters his email address in the last step by filling out a form can a shortcode in the email be used to generate a temporary password and then communicate it to the customer. According to our lawyer, this procedure also violates the GDPR guidelines. The customer actually has to receive and confirm his login data in a separate email. I would pay 20-30 euros more for this plugin if it is GDPR compliant. But it is completely useless and must not be used. With my comment, I hope that the plugin manufacturer takes this seriously and urgently eliminates the error. Using the source code, users can be found out and warned. As I said, it is visually a very great plugin. We would really like to use this. How can we stay now? Emails with your support remained unsuccessful until today. regards

Author loopus

Hello, I already replied to all your emails. No, the admin does not need to manually create customers, they are automatically created when an order is placed. The customers can freely access to their data, modify them and download their orders from their account. I tried to explain all this to you by email. If the plugin does not suit you, I have also offered you a refund. Feel free to directly reply to my email.

Customer PJone

Hi again, no no, we don't won't money back. we only need a gdpr ready solution. Not for me, for all of us. Hope you can understand it. You can create customers in the backend, right? How does the customer get this information if I have created a customer as an admin? Currently not at all :) ... If I create a customer account for you at check24 or what ever. Don't you want to know that someone has created a customer account for you? Please understand what I'm getting at. I just don't want us to get a warning when using your plugin. Unfortunately, this is a big issue in Europe at the moment. As next ... How does the customer get his login data? Currently not in a separate email as required by gdpr. I mean no offense to you. As said, overall it's a very great plugin. However, the important issue of gdpr was not implemented correctly. But I am sure that you will find a good solution here as well. Unfortunately, the plugin cannot be used in the EU until then. regards

Author loopus

I just answered this same question by email. Please check your inbox and simply reply directly to my messages.

Customer PJone

Yesterday you showed us an excellent solution to the GDPR problem. We have installed your new version. Unfortunately this is not working at the moment. Can you answer my email? regards

Author loopus

Hello, I don't received your reply. Please can you send it again ?

Customer PJone

Hello, I just sent again...

Author loopus

Maybe there is a wrong attachment to your message, but I still don't receive it. Please send a new message from https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support .

Customer PJone

I have send a new message from https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support now

Author loopus

Well received, thank you, I'm going to check it .

Customer PJone

Now the system is 100% GDPR compliant. I would like to thank you again for the fast and highly professional processing. The plugin not only looks very nice, but also has an extremely large number of functions. I am very excited. regards

Author loopus

Thank you ! :)

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Question from MetteP92

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer MetteP92

Hi, I have had the plugin for ages, and never had a problem with it until now. Suddenly it shows the initial price in the progress bar, but I have marked "hide initial price..:" and checked it a million times. I have been through all the settings and double checked everything, but the price still shows. In the beginning it is a zero price, and then as you select things the price adds up. Plugin is updated and cached cleared. Is it a bug? The plugin is useless for my purpose if the price shows.

Author loopus

Hello, For support requests, please contact me from the support page by using your buyer account: https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . I will help you .

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Question from snehaljog

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer snehaljog

Hi. I have one issue. The button "Previous Step" is not showing up even when I check the option in the settings. (Show previous step link as button) Please suggest

Author loopus

Hello, It is placed in the "Texts" tab of the form settings panel. Feel free to contact me from the support page if you need help : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer snehaljog

Thank you for responding. Yes its in the texts tab, I have the text entered as PREVIOUS STEP... but the button is still not reflecting on the main form

Author loopus

Ah ok. Please contact me from the support page, I will debug it : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from marina_aragon

3 direct author replies in this public CodeCanyon conversation.

7 messages3 author repliesSupportCustomizationPayments
CodeCanyon source
Customer marina_aragon

Hi there! Great plugin... it is a great work. One question: I would like to know if it is possible to place an HTML template as the Last Step (of course, I would add in that HTML the corresponding tags to display the calculations made in the form). This same HTML design would be ideally the PDF that clients would receive by email. Any suggestions? Thanks!

Author loopus

Hello, Thank you ! Yes, you simply need to add a "Custom content" component in the last step of your form to do that. It allows you to add your own html code and add dynamic values inside by using the "+" button in the content editor toolbar.

Customer marina_aragon

Wow that was a quick answer, and exctly what I wanted to hear. Brilliant, I will try then following your instructions. Thank you, great work!

Author loopus

Thank you :)

Customer marina_aragon

Hello Loopus. I have tried adding the html, however it is adding it as an image, not code. Do you have any suggestion about what can i do?

Author loopus

Hello, The "custom content" component allows you to add your own html code to any step of the form. Feel free to contact me from the support page by using your buyer account, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer marina_aragon

Thanks Loopus. I will try again, as I may have done a mistake! If I cant figure it out, I will contact you. Thanks for your great customer support.

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Question from PJone

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportPDF and email
CodeCanyon source
Customer PJone

Hello, i think i found a bug. It seems like the plugin can't allow double checking. Example: if([item-349_isChecked] && [item-338_isChecked] && [item-684_price] >0) { [price] = 8.10/[item-337_quantity] } So 2 events should be clicked in the form and a certain value (slider) should be greater than zero. Then a certain price applies. But that only works with 1 check: if([item-349_isChecked] && [item-684_price] >0) { [price] = 8.10/[item-337_quantity] } or if([item-338_isChecked] && [item-684_price] >0) { [price] = 8.10/[item-337_quantity] } Can you check that out? regards

Author loopus

Hello, The plugin supports double conditions without problem, there is no bug here. I already replied to your request by email, please can you simply check your mailbox and directly reply by email?

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Question from kansuhsn

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer threadSupportCustomizationPDF and email
CodeCanyon source
Customer kansuhsn

Hello, I am trying to find a way to design same type of elements in the same step at the same time without affecting other steps. For example, I want to design images in the first step by using the designer tool but I want those modifications to apply only to the images in the first step. and I want different modifications for the images in the second step. How do I do this? Do I need to select and design each element one by one or is there a way to limit modifications to a certain step for those same type of elements?

Author loopus

Hello, As explained by email, you can do that by using the css selector [data-title="My step title here"] in your custom css rules : #lfb_form [data-title="My step title here"] { } Ex : #lfb_form [data-title="My step title here"] .btn { background-color: red !important; } Feel free to directly reply to my email if you need help .

Customer kansuhsn

this worked great, thank you! I have another question. When using drop down selector, it show its content in the information column of the summary. Is it possible to change it so that it will show it in the quantity column of the summary instead of information?

Author loopus

No, sorry, currently the values filled in dropdowns and text fields are only displayed in the "Information" column of the summary.

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Question from PJone

2 direct author replies in this public CodeCanyon conversation.

5 messages2 author repliesBuyer threadSupportPaymentsPDF and email
CodeCanyon source
Customer PJone

Hello, I can't quite get my head around the calculations. Unfortunately, the examples are too sparse and general. How can I add 10% to the price when checkbox is selected Example: If checkbox 1 is selected then charge 50% on [item-001_price] and [item-002_price] and [item-003_price]. [item-004_price] remains untouched. If checkbox 2 is selected then charge 10% on [item-001_price] and [item-002_price] and [item-003_price]. [item-004_price] remains untouched. If both checkboxes 1 and 2 are selected then calculate 50% and then 10% on [item-001_price] and [item-002_price] and [item-003_price]. [item-004_price] remains untouched. regards

Author loopus

Hello, For support requests, please contact me from the support page of the plugin, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer PJone

Hello, Addendum: Oh sorry, just saw that your reply went to the spam folder. regards

Author loopus

I correctly received your email and replied to it (to pjone_mann****@live.de). It is marked as read on my support software. Please can you check your reception box ?

Customer PJone

Many Thanks. Yes, the email has arrived. I have already written back. regards

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Question from inneridealist

2 direct author replies in this public CodeCanyon conversation.

4 messages2 author repliesBuyer thread
CodeCanyon source
Customer inneridealist

Hi loopus! I love the plugin! But my client wants a single page estimation form, which will get kind of clunky in my opinion. Is there a way to collapse sections of a step to hide it from view, but still keep all the selections made and the numbers counting towards the total? If I simply set the content to be hidden while a button is selected/unselected, then all the inputted numbers/selections disappear from the summary. --Thanks!

Author loopus

Hello, Thank you ! If the "sections" must be dynamically hidden and displayed depending on the form progression, this is the same as using steps (you can remove transition effects if desired). Otherwise, you can create a single step form by creating directly your items in the final step of the form .

Customer inneridealist

Thanks for the reply! What I'm trying to accomplish is create a list of services: •Carpet Cleaning •Furniture Cleaning •Other Then customers can click on those headers, which will expand out to show more information on what they can pick. Collapsible sections like shown here: https://www.w3schools.com/howto/howto_js_collapsible.asp

Author loopus

Ah ok, I understand. No, sorry, there is no specific option to do that currently, it would require to customize the code of the plugin. I note the suggestion, thank you.

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Question from saratour

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupportPayments
CodeCanyon source
Customer saratour

Hi, I got an issue with paypal as a payment, and if i set up Stripe and i click nothing happens, can you help please? Thanks

Author loopus

Hello, For support requests, please contact me from the support page of the plugin, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

Customer saratour

Thanks, i contact you through the support

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Question from robertandersensikre

1 direct author reply in this public CodeCanyon conversation.

4 messages1 author repliesBuyer threadSupportCustomizationPayments
CodeCanyon source
Customer robertandersensikre

Hi there, 1. I re-imported the demo forms. Now nothing is working. Cannot preview, or modify any of them. They just keep loading. 2. Can you refer me to some professionals that can create some simple credit form?

Customer robertandersensikre

Well I sorted that. Deleting and installing again. However. 1. Your plugin is loading a MASSIVE amount of things. Can you give us options to de-activate all the things we do not use, it's slowing down the site A LOT. 2. Your way of designing the forms, padding, margin, colors, columns etc. it is very clumsy. I also got a problem like this: 1/6, 2/3, 1/6 . That apparently do not equals 1/1, so the "2/3" part is not centered. It's not too smart. You can even see it in the designer its wrong. Can you please fix some of these things. Apart from some clumsiness and not too intuitive ways of working it is a great plugin. But you should surely focus on the small bugs and then speed optimization otherwise I think people including me will look elsewhere.

Customer robertandersensikre

And now I just realized it is not fully responsive..... After spending a complete day finishing the calculator form.

Author loopus

Hello, The JS and CSS required by the plugin are only loaded in the pages that contain a form. The form is normally fully responsive, there is probably a css conflict .For support requests, please contact me from the support page of the plugin, I will help you : https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support

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Question from marcelot87

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesBuyer threadSupportWooCommercePayments
CodeCanyon source
Customer marcelot87

Hello, I have a question before buying, do you have documentation or help to connect payments with woocommerce?

Author loopus

Hello, Yes, you can find documentation here : https://wp-cost-estimation-payment-forms.com/doc-use-with-woocommerce/ You simply need to enable the "Add selected items to cart" option in the form settings then use the "Woo product" option on the wanted items to assign woo products to them .

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Question from zearth

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author replies
CodeCanyon source
Customer zearth

Hi, Why isn't there a demo? I want to know how does this works inside the admin area.

Author loopus

Hello, No, sorry, there is no live demo of the backend side planned currently. There are screenshots and videos that shows how the plugin backend works .

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Question from jarkoetb

1 direct author reply in this public CodeCanyon conversation.

2 messages1 author repliesPDF and email
CodeCanyon source
Customer jarkoetb

Hi Is it possible to use this plugin for sending user messages from contact page to the Dashboard and from dashboard the admin will be able to reply to the user at the email address he entered? Thanks

Author loopus

Hello, Yes, the admin can view the received orders on the Wordpress backend, edit them (its full content can be modified) and send them back to the customers.

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Question from ebook-designs

1 direct author reply in this public CodeCanyon conversation.

3 messages1 author repliesBuyer threadSupport
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Customer ebook-designs

Hello there, I hope you are well. I just wondered if it's possible to use the plugin on Woo product pages so that it automatically pulls in the details [product title, price, description and variations etc] to allow users to customise products please? So we set up one form globally and options are then provided based on the individual product details? For example a user can see what sizes and colours a t-shirt has and then choose multiple variations and add printing etc? Thank you so much.

Author loopus

Hello, You can enable the "Use current woo product" option on the item edition panel and leave its "Price" option to 0 to automatically use the current Woo product price. But it can't automatically create or fill items by using the Woo product variation or options, sorry .

Customer ebook-designs

Thank you for your quick reply, I appreciate your help :)