Real CodeCanyon questions and author answers

I'm fed up to use the support contact form and get no answer for 48 hours on a problem that is urgent. The plugin is excellent but the support is not fast. Can anyone help me ? I don't receive the admin e-mail anymore, for a couple of days, when a customer ask for a quote. The customer e-mail is received.

Hello, thank you for your answer. I receive the e-mail for this answer and it is the same address than the one used for the last 2 days :). gre*@wanadoo.fr. The admin address of my contact form is not the same one.

I've check the spam box, nothing in it unfortunatly :/. You can contact me on g*@wanadoo.fr. Thanks to delete that commentary with e-mail if possible :)

received and done !

friend the select form doesnt work. how can i fix it ?

Hi, how and where can i set a one time fee and recurring payments? I want to sell a product which has initial cost and a recurring monthly fee. Thank you very much!

Thank you!

Question: How can i set elements fullwidth? My data upload item is fullwidth where a textfield or a textarea is algined center? Is there a global setting? Thank you!

Hi, I have a presale question: Is it possible to make the similar calculator using your plugin? http://www.20euro.acoperis.md/ you'll find it under the hero thanks

Hi there, Thanks for your interest. Yes, It is possible by the plugin easily. Just watch this video https://www.youtube.com/watch?v=xH8frpa7wL0&feature=youtu.be.

Hello , Question 1: I ask if i can creat this form with yoursolution Link for more information . https://prnt.sc/gbc413 Question 2 : To connect your solution with Stripe, do I two buy ‘Stripe Add-On’? Thanks

Hi there, Thanks for contacting. You can create the form like this. There is no need to buy any add-on. Plugin has the in-built Stripe payment.

Hello, Is there a way to make a field that the customer can upload one or more images so that the image will sent to me after they fill out the form and paid? Another qeustion: Is there a Customer Management? So that I can see which customers have filled out to which step(or maybe canceled) and can see in the dashboard the Uploaded file and the payment status? Thank you!

Hi there, 1- You can add multiple file upload field to upload the images . 2- You can view and edit the orders that are generated by plugin, but not the steps canceled by the users.Thanks for your suggestion. We noted it. You can see the uploaded files from the backend and from the order sent to the admin by email .

Thanks for the fast reply!

Btw do I need a special Paypal Account? Or does it work with a personal/regular one?

Hi there, You can add any Paypal account to make payment. Plugin dont have any issue with Paypal Account.

Hi, I used the file upload option the upload was successfull in the order. But I can't open the file (in the email and in the backend) Forbidden You don't have permission to access /wp-content/uploads/CostEstimationPayment/599ab3168473a/test.png on this server. Server unable to read htaccess file, denying access to be safe I use WP-Security. Do I need to give the folder some special permissions? Also the images I upload for the selection don't appear. (Only a square with a background color) Thank you!

Hi there, I would request to give special permissions to view the uploaded image file.

I deactivated the WP-Security Plugin and the forbidden message stills appears, any ideas?

Hi there, Please contact through the support page of plugin. We will help you there.

I already found the solution. The folder permission is by default 747, but I only can see the files with 755 (CostEstimationPayment and the folders inside should be also 755 by default) Can I change that somewhere? Otherwise only my hosting prover could hlp me.

Hi there, I am glad :) that you manged to resolve the issue. I would suggest to contact at hosting provider about permission issue.

Hello. I plan to create a survey form. With your nice plugin I can build all questions that I need. But my question about form statistics. By default the form statistics shows an orders (not a survey forms). And what info I will receive for survey targets? I need use survey statistics about percent the one or other answer. Or with your plugin I will receive only each answer (via email) and I must executing manual analysising it? Thank you.

Good Plugin i want to purchase it, but my question is, When user place order, items with images will be shown in the order history in back-end ?

Hi there, Thanks for contacting. You can view the order history in back-end including the name of selected images only. There is no any image display in order summary.

Hi there, On the orders stored on the backend or sent by email to the admin, the summary contains the links to the uploaded files by the customers. The customer see only the name of the uploaded files, but admin see the images through links .

When you choose selectable images, I can't choose more than 5...am I doing something wrong? Cheers.

hi is there a way to add a text next to the quantity input box of a particular item when selected ?

Hi there, Please contact through the support page of plugin. We will help you there.

Form field selection arrow is mixed with my theme css - what i should do? http://www.nowa.dobraintegracja.pl/zamawiam/

Ho loopus - thank's for support. Code that you provided does nothing - could you check again?

Hello ! J'aurais aimé savoir si le plugin était compatible avec l'un de ces 2 plugins : - https://woocommerce.com/products/woocommerce-deposits/ ou - https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233 J'aurais proposer un service de création de logo et permettre à mes clients de payer en 2 fois sans frais. ;) Merci !

Any reason why my icon images are not showing? I am using SSL but I don't see how that would be the reason since the images are also store on the same site. Please advise.

Thanks again. That was the fastest fix and response I have ever gotten from an author.

Dear Sir/Madam, We have a problem with the plugin you have developed. The option to send the form as a .pdf to email doesn't seem to work and it crushes the functionality of the plugin itself. If we don't use this option the forms work as normal. However, we would like our customers to receive their order in .pdf as well. Thanks in advance for the help. Yours faithfully, Iliya Georgiev

is there a way to hide the main image and description after getting started so that it is not visible inside the steps (only step slider for inside steps )

is there a way to use the slider value in feet and inches example it skips to 1-2-3 etc and i want in ft and inches 1.1,1.2,1.3 till 1.11 and then 2 ft

Do we have function to go back to specific step ?

Hi there, We want to inform that plugin does not have this feature. Thanks for your suggestion. We noted it.

Is it possible to move the Email field on the Last Step page? Currently it's on top of the Summary, but we'd like to move it to below the Summary or above the checkout button. Thanks!

Hi there, Please contact through the support page of plugin with temporary back-end access.

how can i move to next step on selecting an image automatically ? Example - from 4 image options only one needs to be selected and not all 4

and also is there a way to make a image non clickable in a step

Hi there, Please follow these steps. 1- Go to Form Settings > General Settings > Enable Automatic Next Step. 2- Please use this custom css rule. div.selectable[data-itemid="3"]{ pointer-events:none !important; } Note:- Change your data-itemid 3 with your data-itemid.

hello , I have already activated the option enable automatic next step but it only works with the button option and not image .If i select one image item of the 4 iimages then i am not sent to next step but instead i can still select other images (which i dont want)

Hi there, Please contact through the support page of plugin with temporary back-end access . We will help you there.

hi i have sent the same .If you can please check

Hi. Have you got any pre-designed forms to be imported?

Hi there, Thanks for contacting. We can import only the forms that is already created by this plugin at another website. What do you want to achieve?

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Simple contact form: title, message, attachements, email, mobile, send button ;) Can you direct me, how to do it?

Little problem - i cannot edit my forms..

Hi there, Please contact through the plugin support page. We will help you.

in my final step, i opted to show a summary of the order. the first row has 2 columns: "description" and "information". even when I delete the text, the row is still there. is there a way to delete/hide this first row?

thank you for replying so fast! not sure if i was clear...sorry. i'm not talking about hiding the values of the fields. i want all the data in the fields to appear normally, the only thing I want to hide/delete is the ROW where the titles "description" and "information" are. this row wouldn't appear and the table would start with the 1st step title row. for example, like in your screenshot below: https://s3.envato.com/files/230419087/screen_01b.png the green row of the table would disappear. it wouldn't exist. and the table would start right with "mobile or website" row. did i explain it better? thanks again!

perfect! thank you very much!

i just noticed something...the solution you gave worked fine in the summary on the screen, but the row still appears when i add the [project_information] to the email. how can i remove it from the email as well? thank you!

* [project_content]

Hi there, Please contact through the support page of plugin. We will help you there.

Negative values are not appearing in the Summary. I have a discounted price set for a certain item combination. The discount is calculated, but the line is missing from the Summary. I have "Show in email/summary" set to Yes and when the numbers are positive it appears, but anything negative seems to be removed. Can you help with this?

Hi there, Please contact through the support page of plugin. We will help you.

I'm about to buy this but I need to verify one thing - I'm going to host this on Wordpress but then embed this via an iFrame on an external website. I need to know if it's possible to have the final button open in the parent frame? target="_parent" won't work because the href appears to be href="javascript:" in the source code.

Thanks for the quick reply. How does the standalone version differ?

Or is there a manual option for the WP version?

The embedding isn't an issue - I think I'll have the same issue though (with the final step loading a page within the iframe).

how to add item Information in the email and change the colors and layout of email and pdf of estimate ?

Hi there, Thanks for contacting. You can add Item in email, change color in email through the Form settings > Email tab. Hope It will help you sure.

not able to get the information or description of item added in email

ok will just try out once and update you ..thanks for the quick response

can you please tell me the formula to calculate the quantity .I am using a slider with minimum 1 and i want the slider value to be multipled by 3 default for the quantity and then my price

no i mean for exampe the slider quantity is selected say 6 and my price is 1200 i want 6 multipled by 3 and then the price (1200)

thank you ...will try this out

Hi, I have a question about layred image. I have tested it with multiple item, like your example in Live Preview of plugin and it works fine. The layred image is always centered and it does not seem possible to place it in a row with other item elements. I would like to ask if it is possible to put the layred image along with other elements as in this structure http://take.ms/5Hf6j Thanks Marc

Thanks, it works perfect. You are very courteous and competent. The css modified does not allow the bootstrap, however, and the elements of the row remain together. It would be interesting to allow to review these requests in a forum on your site so it can be searched and used by supported users. Thanks and good job.

Tranks :)

This is a fantastic plugin, there are a couple of things which are not working for me. I removed the email from the last step and put it at the beginning to capture the data at an earlier point, however even after saving the email is being added back to the last step once you navigate away from the plugin. The second thing is despite connecting with mail chimp and selecting Send contact as soon the email field is filled, I am not being sent the email details after completion which I placed at the first step.

Thanks for the swift response The type of information field was the one causing the issue. All is working now. Amazing.

Hello, I have installed the plugin in a multi-site structure, built with subdirectories (mainsite.com, mainsite.com/catalog). I asked in a presales question if the plugin worked in a similar structure and you have confirmed. I use the plugin in the subsite mainsite.com/catalog/ Unfortunately, Form Designer do not work because it do not show me the isolated form (where I can select the items to edit) but it shows me the homepage of the subsite. If I navigate and arrive to the page where the form is present, the site structure is always present as the menus and the Form Designer do not select anything. I have verified that if I try to use the Form Designer at the main site (mainsite.com), it works correctly and shows me the isolated and editable form. What can I do? Thanks Marc

Yes but do not work, I contact you. Thanks

I solved it with the support. Thanks

howdy, could I use this to create a 'what kind of loan do you need' form? The user types in several variables (loan amount, term, etc), and at the end, we present 3 boxes with 3 different lenders/loans that meet the criteria?

I have decided to buy this plugin, but before, I want to know if it is possible to create checkout forms integrated in the web. It will work through Paypal, but I want the entire checkout process to go without leaving the web. Is it possible to do this? Greetings.

When using Select Field, is it possible to add an image above the dropdown list? Also, is it possible to adjust the number of items displayed before they click? Or just display all Select Field items without the dropdown? Thanks!

The Form Designer seems to have stopped working. After spending over an hour just trying to change the color of a bit of text, I thought I should contact you. I can access the Form Designer just fine, and everything seems to work (except the settings sliders jump values a lot) but when I save the changes they just don't take. I've tried using Chrome and Firefox, clearing the cache, hitting "Apply" and "Save" repeatedly, and every possible setting variation I can find but nothing helps. Anyways, our launch is coming up soon and if we can't fix this then we're going to have a huge problem.

Hi there, Please contact through the support page of plugin https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support with temporary backend access of plugin. We will help you.

I use the Divi Theme by Elegant Themes, will these be compatible? Is it easy to use? Any guarantees?

Hi there, Plugin works well with Divi theme without any issue. Its very easy to use. I am sure that You will not get any issue with plugin.

Hi there, for some reason once I change the payment to stripe option, I'm not getting emails sent and also not getting the notifications. Please help

Hi there, Please contact through the support page of plugin https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . We will help you.

Is there a way on this plugin to do an 'initial cost' and then a monthly cost?

Hi there, Once the option “Use subscription” activated (“Last step” settings tab), you will see a new option “Isn’t a part of the subscription” on the item settings panel. Activating this option on one item, their price will be a part of the single total cost. The form will show the subscription price + the single total price.

hi, is it necessary to have "gravity forms" for the plugin funtionality? thanks!

Hi there, It is not necessary to have “gravity forms” for the plugin functionality. Plugin works well without this Gravity Form.

Hi There, I have a few questions with regards to the plugin. 1. Is it possible to have options in a step be checked or unchecked based on an option chosen in a previous step? 2. Can I display options as a checkbox rather than use an icon? 3. Is it possible to have mandatory options or be able to show these mandatory options in a way where they can't be taken off? Thanks!

Ok a couple more questions then 1) Is it possible to select or deselect options based on an option chosen on the same step? Essentially I am looking to have four "templates". When a user clicks on a template, it would then check the relevant options for the user to use as a starting point but which then the user could then customise further. 2) Is it also possible for two options to have a relationship where only one of them can be chosen? Thanks!

Thanks Is it also possible when loading in a new section to have options on that section checked by default?

Would it also be possible to skip a part of the form based on a link clicked on another page?

Is there a mechnism to offer help to users? Or could there be buttons that link to another section of a page where more information could be provided.

Hi there, You can add a button inside a step. But this Button can link to another page url only.

Thanks Is there a demo of the backend that I can have a look at?

Thanks but is there not a way that I can try using the plugin? it would really make me confident in purchasing it if I could test it first.

Thanks A couple more questions 1. Can I add any custom icons? 2. Will I be able to get a refund for this if it doesn't work as I need it to? Thanks!

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Thanks for that. On the final step, rather than give the overall price, I want it the form to tell the user what "package" we would recommend for them based on the options that have been chosen. Is there a way that I can do this?

Hi there, Please contact through the support page of plugin https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . We will help you.

Dear loopus, I’m looking for the best form for my project. I have some questions: 1) Can I call the form with a shortcode with form ID and insert it into a html or text area? And into a widget area? I need to call the form into a product page generated with another plugin. 2) It is possible to insert images that can be zoomed and they updated whenever a select, checkbox or radio button is changed? 3) In the future, it will be possible to store the calculated forms in a user area? 4) There is a demo of the backend to test the plugin? Thanks Marc

Hi there, 1) You can embed the form shortcode as you want. 2) Its possible to insert images but images cant be zoomed. 3) Thanks for your suggestion. We noted it. 4) There is no demo of the backend to test the plugin. You can watch the videos. Watch a preview of the backend : https://youtu.be/UlNwyansc4c Discover the Form Designer extension : https://youtu.be/sCxV7CdTcrQ Watch a video tutorial : https://youtu.be/OtpvjM7vJ4M How to use custom calculations : https://youtu.be/xH8frpa7wL0 Watch a presentation made by Elegant Themes : https://youtu.be/EZYZm94Veb4

Hi mdshak77, thanks for the informations. I have other 2 presale questions: 5) It is possible to plan / design all step in only one page, one under the another, consecutively with a final summary? 6) I have a multisite inslattation (subfolders type) because it is necessary for the information for the project (mysite.com , mysite.com/subsite1 , mysite.com/subsite2). Can I use all function of the plugin in a multisite installation, activating it, more than once, in all subsites? With one subscription ? Thanks Marc

Hi there, 5- You can plan / design all step in only one page and summary on same page. 6- You can install at multi-site and activate at individual one site.

Hi, It is difficult to support without a dedicated ticket forum, faq system, tutorial, etc for who buy the plugin. For projects that have a large number of products to be configured with your "cost estimator", it would be important to be able to define the costs of the variables from a base price database. Basic prices can vary in the time and update many many different forms is difficult. Thanks for the informations.

Hi there, You can contact through the plugin support page https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support. We have a very dedicated Support team using best tool for support.

Hello Loopus, I have just one quick question. When I try to have a customer to select more then one color in the form, nothing seems to pop up for color picker. http://www.jbranddesigns.info/freelance-cost-form-digital-application If you go to the graphic section and select logo, you'll see what i'm talking about. What can I do to resolve this issue or is it the web browser because on Firefox when testing the form inside the form builder EP, everything works fine including color pick but when it's for public use the color picker is the only issue... besides the fact that on google Chrome the page load up takes to long.

Thank you so much for your swift reply and helping me solve this issue. You're the best!

Hello, We are an accounting firm that provides services for non-commercial organizations. Our price depends on amount of a grant that our clients receive. So can this plugin count a price which depends on multiple conditions? Specifically this formula: =IF(B1 10000;B1 50000;B1<=100000);B1*6,5%/B2+B1*0,3%*B4/B2;B1*5%/B2+B1*0,2%*B4/B2))) Thank you in advance!

Sorry, the formula displays incorrectly. For example, if a grant amount is less than $10k then our rate is 9,5%; if more than $10k then our rate is 8% etc. Can the plugin apply an appropriate rate to the grant amount which our site visitor fills in and calculate the final price?

Hi there, You can do it through the custom calculation easily. Just refer this video tutorial for custom calculation. How to use custom calculations : https://youtu.be/xH8frpa7wL0 ?

Could you please have a look to the formula: "[item-79_value] * 9.5%/[item-80_value]+[item-79_value] * 0.6% * [item-82_value]/[item-80_value]" Unfortunately, it doesn't count appropriately((

Thank you!

One more question. How to round the final price so that it displays without decimals?

my plugin is gone blank. totally blank!

Hi there, Please contact the support page of plugin. We will help you sure.

Hi, Can we animate each step? I would like the steps appear from left to right instead of from bottom to top. Thanks in advance. Best regards

Hi there, I am afraid that plugin does not have this feature currently. We note the suggestion, thank you .

Is there a way to strip styling from the email table? It looks fine in the email body but it's unnecessary and the PDF is displaying dark text on the style's dark backgrounds making it illegible.

Hello, For support requests, please contact us from the support page using your buyer account, we will help you

I am using this to build an residential painting calculator that groups pricing by size of house. ex: small, medium and large. I would like to have a range for each size of house when the pricing begins to calculate. So small 5000-7000, medium 8000-11000 etc... Then the rest calculates through sequence. How can I do this?

Can I use this plugin to create forms for estimating renovations? I wouldn't want to show the final price, but send it by email to the customer.

Hi there, I'm having trouble with the Custom Calculation function. Here's what I need it to do: In Step 1, the user selects their items, say Item-61 and Item-62. In Step 2, the user selects an upgrade which adds a fee for the previously selected items, say an additional $55 for Item-61 and an additional $100 for Item-62. I tried this: if(([item-61_isChecked])) { 55 } if(([item-62_isChecked])) { 100 } When the user selects item-61 and item-62, it should output the price of $155 ($55+$100), but with this, the output is just the $100 for item-62. How can I get the sum of these based on the items they selected?

Hi there, I have replied to you through the email. Please check your email.

Hi, The file uploader isn't loading when I click on it for some reason. Don't know if its a problem on my end or the plugin?

Hi there, Please contact through the plugin's support page with temporary backend access and explanation to replicate the issue.

I know i can redirect on page submit, but is there anyway i can send the values of the form in a POST/GET method in the url? Thanks

Hi there, Where do you want to send the values though POST/GET method in the url ? While values have been sent already after the submission of form.

So basically, instead of having the final step i would like to send the values through POST/GET to a custom results page that I can use php to retrieve the values from the url. I know how to do the php for it just wondering if theres a way to send the information from the form over a POST/GET url. thanks!

Hi there, I am afraid that this specific feature doesn't exist currently. If you need a specialized team to add such specific customizations to your version, we recommend this one : https://wpkraken.io/?ref=loopus , they are used to work on this plugin .

okay. Is there anyway to customize the final step instead?

Hello, Thanks for this awesome plugin! We are currently using this plugin as a price calculator for printed materials on https://abac.atu.ro/ We have the following problem: In our first Step, we have added an extra Checkbox Item (similar to the one used in your video tutorial "How to use custom calculations ?") that " Is selected " and " is Hidden ". This item contains all the math conditions that we need to calculate the final price. If the client/user selects nothing in the first Step he can easily go to the next Step because of this hidden checkbox... Is there any way to fix this Step not to go forward to the next step if the quantity or other checkboxes are not selected? Thanks.

Hi there, Please enable the "Is required" option for first step elements. Refer this image http://imagizer.imageshack.com/img924/7312/f5sRAA.png.

Hi, This is not working. If we set " Is required " you will not be able to go to the next step unless you select the fields that have "is required" option. Also is there a way to set " Is required " for the quantity slider?

Hi there, You need to select all required fields before go to next step that is wanted by you. There is no option to select the is required” option for slider. You can set the Min value for it or add the condition on linking to next step.

That the point... We don't need all fields to be selected. Just one from each group. There are 3 groups: Quantity, Dimensions, and Paper Type. You have 3 options from which you can select only one.

Hi there, If you have three elements in a group that all of elements are marked as required. You need to only select one element because you are in a group. It does not matter that you have set required all elements.

I'm sorry but it's not working this way. We have set required on the first element of each group and now if you don't select the first elements you will not be able to go to the next step. Try and see for yourself. Thanks.

Hi there, Please contact through the support page of plugin with temporary access of backend.

Done! Thanks!

Can you please help: Form works fine in preview but in the live front end: 2 of 5 dropdown items are missing, a headline style looks wrong and the next stop from step 2 doesn't work. By the way: I wrote a correct h3-tag into a headline field, don't know if that was a bad idea? Thank you.

...ok I simply deleted these h-tags. But one error left: There is a step which consists of two groups, each with two checkboxes...skipping to the next step is only possible if the first checkboxes are choosen...I don't know why it doesn't work when checkbox number 2 is chosen.

Hi there, There are two group. You have total four checkboxes , two checkboxes to each group. What do you mean by the first checkboxes? Do you want to require the selection of one check box of each group? You should enable the "Is Required?" option at checkbox settings.

(no don't need "required"). I mean when I click on "NEXT STEP" nothing happens. It only works if both first checkboxes are chosen. Problem is, if somebody wants select the second checkbox he is stuck in this step because "NEXT" doesn't work.

Hi there, Please contact through the support page of plugin. We will help you there.

Hi I am trying to add a shortcode of Booked appointment calendar, but its not integrating in your plugin. Please advice how to fix. https://www.swipeapp.ae/house-cleaning-in-the-lakes-deema/

Hi there, I would request to contact through the support page https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support of plugin with temporary backend access. We will check and try to resolve the issue.

Hi. Presale question. I read in your features that plugin can display prices for regular one-time payment and subscription at the same time. I need to display both prices and for each options/step, change the total of both. The plugin can do that, right? And if yes, how payment will be handled at checkout? One fixed price and one subscription? Thanks

Excellent. Let's say I use your hidden checkbox solution. So if customer choose to add option#2 and that option adds $2/monthly, the hidden checkbox will add, for example $10 of setup fee to one-time total or you mean that this hidden checkbox would calculate one-time price based on subscription grand total?

Cool. I think I found the plugin I was looking for!

Bought the plugin.Cool. I try to use the hidden field method. The first item of my step is a checkbox that adds to the subscription total and it's working fine. My second item is a pre-selected hidden field with "isn't a part of subscription" also checked and I use this for calculation: 0 if ([item-1_isChecked]){ 29 } but it' not adding up to my one-time total. Is item-1 the good term to use? I've also tried with item title without success. Thanks

Hi, I am looking to purchase this product, however I wanted to check a couple of points first please. 1. Can you import data (such as CSV or any sheet type) that updates prices or fields of your items within the form held online? 2. If not can you export a form, then update the price data is an easy way, and then import it back? 3. How do you select which products are shown in the quote that is emailed to the client, I have watched the tutorials on youtube but didn't see. 4. do you offer additional support once the 12 months is up? Thank you very much! Ross

Hi there, 1- You can import the Full Forms only through this option not update the prices or fields of your items within the form held online. You can edit the the forms to change the price , fields etc. 2- You can export the form but Its not easy way to update prices etc. You can edit the the forms to change the price , fields etc. 3- There is a option in Item/elements field to select WooCommerce Product. 4- You need to upgrade support after expired.

Thank you, in relation to question 3. Let me explain please: I would like external clients to make a quote for our services and then for a quote to be emailed to them, which I know your plugin can do. when the client is filling in the form online, can we make it so only some of the options or items are selected will show in the quote. But some of the options selected we would like to NOT show in the quote that is emailed, is this possible? i.e is there a way to select what options the quote will show.. Thank you again for your help, your plugin looks totally amazing :)

Hi there, Plugin has this feature through item/element edit settings. You can hide/show any item in Quote/Email. But You cant show specific one item at Quote and Hide at Email at once.

Hello, your plugin look's like very cool. But i would like to know if the plugin could be adaptable with all of wordpress template ?

Hi there, Thanks for interest. Yes, this plugin works on any theme. If for any reason you encounter a conflict somewhere with a specific theme, simply contact us from the support page, we will fix it .

Each step is shown like on a new "canvas" and the previous one is gone. Is it possible to list all steps under each other on the screen? Like on a bill where you can see all the things you bought and at the bottom the final price?

Hi loopus, We have this plugin bundled with the X Theme. Just a quick question: on Custom Validation, what does "Characters required for validation" mean? What can we write in the input box? Also, the placeholder text is not showing up on text area fields. Do you have a solution for this? Your help is much appreciated, FBC

Hello, For support requests, please contact us from the support page using your buyer account, we will help you.

hi, please help, How to install that user can only select one of the items. When this is selected, the other automatically deselects. http://bigtraffic.info/twitter-services/ thanks

Hi there, You can do it easily. Just group all elements through settings. Give the one group name to all elements. I would request to refer to this screenshot http://imagizer.imageshack.com/img922/4039/rLbuKu.png

it's really easy! haha Thanks!

Hi, I have a problem to create a price calculation with distance. I created on my form the same process as on your demo distance. On your demo, it works, the calculation is done well (number of kms x the quantity of 10), while there is no Google API key configured. On my own form, this does not work even though I have well integrated the key API Google I created! That adds me $ 10 and does not multiply by 10 ... I would like my client to enter his contact information and calculate the distance between my address and his address multiplied by the price per km. Therefore, the client would only have to enter its address, mine is always the same so it should be able to define it by default (needless that it appears). Formula: (distance between customer and me) x € per km. Example: 100 kms x 0,58 € = 58 € which are added to the price. How do I please? Thank you for your help. Cordially.

Hello. Did you get my support request? Thank you.

Hi there, We have your request and replied it to you. We are waiting for your reply back. Please check your email for our reply.

Sorry, your message was in my spam. I read and I answer you. Thank you.

Hello, thank you for this awesome plugin! It is one of the best conceived and best built plugins I've ever used. I have searched comments and know from your answers that it is possible to do the following; but I have tried many options and still cannot figure out how to: (1) hide prices from the web page summary; but show them in the email; (2) hide the empty "Information" column on the web page summary and in the email summary. Can you please explain how to do these two things? Thanks!

Hi there, 1- You can do it through the Form Settings > Last Step > Summary > Hide zero prices > Disable it. 2- You can do it through the Form Settings > Last Step > Summary > Hide all prices > Disable it. Thanks

Thanks @mdshak77; however, those settings are currently disabled and I'm still having the problems I requested assistance with. Are you sure those are the correct settings to accomplish what I asked? Here is what I need to do: (1) hide prices from the web page summary; but show them in the email; (2) hide the empty “Information” column on the web page summary and in the email summary. Your answer was: "1- You can do it through the Form Settings > Last Step > Summary > Hide zero prices > Disable it. 2- You can do it through the Form Settings > Last Step > Summary > Hide all prices > Disable it." I don't see how disabling hide zero prices will "hide prices from the web page summary; but show them in the email." I also don't see how disabling hide all prices will 'hide the empty “Information” column on the web page summary and in the email summary.' Did you perhaps mis-read my question? Please advise, Thanks.

Hi there, Please contact through the Support page of plugin with temporary backend access. We will help you sure.

Hi, I just contacted you via support page contact form. Thank you.

Hello there & congratulations for this beautiful plugin! I would like to know if its possible to change the text of the button at the final process page before the last page? So, in order to have a text Button "next step" to have "final step" .

Hi there, Please provide me specific page URL with form. I will check and give the JS code to change the text.

Hello again. You can view the form.here: https://simple-top.gr/?lfb_action=preview&form=2

Hi there, You can find the "Custom JS" option in the "General" settings tab of your form .

Thank you very much! It works like a charm!

Hello, i have a question, is it possible to combine image layers to build your own products like the "Choose your colors" example, but people can add more items to the room and change colors or images of the items ?

Hi there, I am afraid. This feature is not available by the plugin. Hope You will understand.

Would love to see Zapier integration

Hi there, Thanks for your suggestion. We appreciate it.

Hi, nice plugin, I am going to purchase it, I have just 1 question, suppose if I have 3 items in a step so I want users to be able to select only product item, is it possible in this plugin? Thanks

Hi there, It is basic feature of plugin. You can do it easily.

Importing the included example data .zip hangs and does not import.

Hi there, Please contact through the plugin support page https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support. We will help you definitely.

Hello, I've purchased this amazing form builder. But I have a question: Can I use another gateway payment? for example "openpay gateway"

Hi there, You are able to use plugin in built Paypal and Stripe only. You need to customize plugin for this payment Gateway. Hope You will understand.

Hi there. I'd like to make kinda some quotation form. Idea would be then (after some maths actions) to send by email a PDF or HTML result to my customer. Would be that possible? should I need any extra plugin? thanks!

Hi there, What kinds of Math actions do you want to send to customer? I would request to explain in detail.

Product Price: $10 / Product Quantity: $2 / TOTAL = $20. That would be something basic. Or an hour fee for consulting services. T

Hi there, This is basic feature of plugin You can do it through the custom calculation easily.

Great. Once I have the numbers, would I be able to send by email the proposal ?

Hi, You can send it in email. This is also basic feature.

Hello, instead of having "steps", can I have all options in the same page to be choosen? Like one row for each set of choices? Like a big form?

Hi there, Yes, You can insert all options in a step. But It will look lengthy for a user to insert information.

ok great. thanks

Hi, pricing calculation - is it possible to do the following within one [checkbox] object: Change total price so far to 800 if 3 of the conditions [Step A = YES, Step B=YES and Step C=YES] from previous the previous steps were 'Yes' / met. Can this also be in the form of multiple IFs? E.g. set total price to 800 if 3 'previous conditions' were met, else set total price to 700 if 3 'previous conditions' were met, else set total price to 600 if 3 'previous conditions' were met. Also quick question, is there a tutorial document on conditional pricing formulas/examples? Thanks.

Hi there, You can use the calculation like this in one checkbox element. You need to choose the element through the "Add value button" at checkbox setting. if( ([item-1_value]=='YES') && ([item-2_value] == 'YES') && ([item-3_value] == 'YES') ) { 800 } if( ([item-4_value]=='YES') && ([item-5_value] == 'YES') && ([item-6_value] == 'YES') ) { 700 } if( ([item-7_value]=='YES') && ([item-8_value] == 'YES') && ([item-9_value] == 'YES') ) { 600 } I would suggest to watch this video tutorial for custom calculation https://youtu.be/xH8frpa7wL0

Hi, firstly thanks for you reply. I have decided to do it in another way, however, have encountered a really weird bug on a very simple if xxx go to A, else go to B connector problem. Can I pm you the login detail for you to have a look for me? ***Never mind, I've found the problem. Thanks.***

Hi there, Please contact through the plugin's support page https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support . We will help you there.

Hello. Your plugin is really ergonomic and functional. I've got a presale question. I use steps in form to build a product. Steps are there as options for custom product (like colours, kind of material, dimensions and others). Last step is quantity of a ready product. Everything is working properly. And my question is: How can I create and add next custom product? You know, to make more than one custom product in one order. Thank you.

Hello, Is it possible to control the "email_toUser" and "close_url" conditionally? I would like to send an email confirmation when payment is active, and simply display a thank-you page when it is not. Thanks!

Hi there, Thanks for contacting. Currently this option is not available by the plugin. Hope you will understand.

Hi , i use w3 total cache plug-in , but my problem Remove the JavaScript and CSS code to prevent the creation of the content at the top of the screen.. wp-content/plugins/WP_Estimation_Form/assets/css/reset.min.css https://image.prntscr.com/image/S91MCSmFTFi3z1cB77WFhQ.png

Hi there, Please go through the Performance > Minify page. First you need to add JavaScript files that you want to be minified. Scroll down to JS section and then under the ‘Operations in areas’ set the embed type to ‘Non-blocking async’ for the section. Next, you need to click on the ‘Add script’ button and then start adding script URLs that you copied from Google PageSpeed tool. Once you are done, scroll down to CSS section and then click on the ‘Add a stylesheet’ button. Now start adding stylesheet URLs you copied from Google PageSpeed tool. Now click on the ‘Save settings and purge cache’ button to store your settings. Visit the Google PageSpeed tool and test your website again. Make sure that you also test your website thoroughly to see that everything is working fine.

Not working , there is no other way? (Link screenshot) W3 total cache minify css settings. https://image.prntscr.com/image/f-ajR9E6TBeThW0ofyhkjg.png wp-content/plugins/WP_Estimation_Form/assets/css/reset.min.css

Hi there, Please contact through the support page https://codecanyon.net/item/wp-cost-estimation-payment-forms-builder/7818230/support of plugin.

I see you have a new option "Calling method of the URL" .. what does it do and how can it be used?

Hi there, The option "Calling method of the URL" allows the admin to choose if the page is opened in the same tab or another tab of the browser when he uses the option "Call a url on click" on an item .

How can I disable the 3D flipping animation for image? Also, is it possible to go next step at the moment I select my image?

Hi there, Just go through the Form Setting > Design Tab > Flip effect on images ? > You can disable it. Yes, You can go to next step after the selecting the image.

I can't find that in my Design Tab. Is it a new feature in latest version? Mine is E&P comes with X Theme. I'm considering to purchase one. Could me persuade me other than Form Designer, what so good to buy plugin in addition compare to the basic one I have.

Hi there, Its the few version old feature. Thanks for interest in our plugin. You will get all new features with updated version and Support from us.

I'm using Version 9.585. I don't see flip option in Design tab --> https://ibb.co/c8JN5Q Is the individual layout for desktop, tablet, mobile only available in Form Designer feature? --> https://ibb.co/gzZqs5

Hi there, We added this feature version 9.587 initially. The individual layout for desktop, tablet, mobile only available are Form Designer feature.

Thanks for your clarify. =)