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Your privacy choices

Google Analytics 4 measures site visits and Google Ads measures advertising clicks and checkout completions, only for the purposes you accept. Neither is required to buy. Necessary checkout services remain available.

Your privacy choices

Google Analytics 4 measures site visits and Google Ads measures advertising clicks and checkout completions, only for the purposes you accept. Neither is required to buy. Necessary checkout services remain available.

These optional Google services may set audience or advertising cookies after your acceptance. Analytics and advertising are separate choices. Acceptance and refusal are remembered in this browser for a fixed 180 days, without extending the period when read. You can withdraw or change your choices at any time using Privacy choices in the footer. Withdrawal removes optional first-party Google cookies and reloads the page if Google has already loaded (using session storage in this tab if persistent storage refuses the withdrawal; a blank page opens only if both stores cannot safely record the withdrawal and a stale approval remains). Checkout, external demos, videos, support and newsletter services have their own privacy information.

Manage & troubleshoot

Configure global settings, SMTP and retention

Manage plugin-wide customer accounts, mail transport, database options and order retention without confusing them with individual form settings.

Updated v10.6.771 min read
On this page
Where to find it

Plugin’s top toolbar → Global settings (gear icon)

Before you start

These options can affect several forms. Back up stored data before changing database-related settings and choose a retention policy that matches your actual needs.

Global settings for accounts, retention, AI and SMTP; administrator email maskedOpen full-size screenshot
These settings apply across forms. Review data retention and email transport deliberately. Screenshots use the English plugin interface; translated labels can differ.

Step-by-step instructions

  1. Review Customer account management and its account page, then the associated account texts and appearance options.

  2. Review Encrypt data in the database and keep backups and site secrets protected. Do not confuse this option with the separate server-draft mechanism.

  3. Set Automatically delete stored orders only if you intend to remove older records. Disabled keeps all orders; selecting an age threshold enables automatic deletion. Export needed history first.

  4. Configure SMTP if needed and run Test SMTP. Save changes, then test a complete submission from a form using these shared settings.

Check the result

Mail works, account links open the selected page, and the retention policy is deliberate. Currency, form text, Google Maps and payment configuration belong to the relevant form’s settings.

If it does not work

If one form is wrong while others work, inspect that form’s settings before changing shared ones. Scheduled cleanup depends on WordPress task execution; check it when retention does not run.