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Google Analytics 4 measures site visits and Google Ads measures advertising clicks and checkout completions, only for the purposes you accept. Neither is required to buy. Necessary checkout services remain available.

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Build your form

Build a multi-step form with the steps manager

Create and connect form steps, choose the starting step and understand the final step before adding conditional branches.

Updated v10.6.771 min read
On this page
Where to find it

Edit a form → Steps manager

Before you start

Sketch the path first: service → options → contact details. The graph controls navigation; dragging a step on the canvas only changes its visual position.

Steps manager showing the website and application branchesOpen full-size screenshot
The colored node is the starting step; links define the possible routes. Screenshots use the English plugin interface; translated labels can differ.

Step-by-step instructions

  1. Add and name each step. Open a step with its edit action to add components.

  2. Use the start/flag action on the step that visitors should see first.

  3. Start a link from the source step, then select its destination. Build an unconditional path first; add branch conditions only after that path works.

  4. Open Last step separately to configure the final contact fields and submission area. It is the final destination after the configured steps; its summary options are in Form settings.

Check the result

Preview from the beginning. Visit every step, use Back, change a choice and reach the final step again. Check that no necessary field is stranded on an unreachable branch.

If it does not work

A skipped step usually needs a link or a corrected condition. A blocked Next button can also mean a required field is incomplete. Avoid relying on competing links with overlapping rules.