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Your privacy choices

Google Analytics 4 measures site visits and Google Ads measures advertising clicks and checkout completions, only for the purposes you accept. Neither is required to buy. Necessary checkout services remain available.

Your privacy choices

Google Analytics 4 measures site visits and Google Ads measures advertising clicks and checkout completions, only for the purposes you accept. Neither is required to buy. Necessary checkout services remain available.

These optional Google services may set audience or advertising cookies after your acceptance. Analytics and advertising are separate choices. Acceptance and refusal are remembered in this browser for a fixed 180 days, without extending the period when read. You can withdraw or change your choices at any time using Privacy choices in the footer. Withdrawal removes optional first-party Google cookies and reloads the page if Google has already loaded (using session storage in this tab if persistent storage refuses the withdrawal; a blank page opens only if both stores cannot safely record the withdrawal and a stale approval remains). Checkout, external demos, videos, support and newsletter services have their own privacy information.

Manage & troubleshoot

Manage customer details and account access

Identify contact fields, inspect customer records and configure the customer account page and related email links.

Updated v10.6.771 min read
On this page
Where to find it

Plugin toolbar → Customers; Global settings → Customer account management

Before you start

Set Type of information on email, name and address components. Use a dedicated test customer when checking account access.

Customer list with personal details masked and CSV export actionOpen full-size screenshot
Customer records can be inspected from this screen; the screenshot masks contact details. Screenshots use the English plugin interface; translated labels can differ.

Step-by-step instructions

  1. Open Customers and find the intended record. Inspect the stored contact details and associated orders before making corrections.

  2. In Global settings, enable Customer account management and select the Account management page. Review the available account texts and colors.

  3. Review the form’s customer/privacy email options and include the intended account access link. Test with your own customer address through the actual email flow.

Check the result

The test customer can access only their intended records and can use the configured account/recovery flow. Verify the account page on mobile and while logged out of WordPress.

If it does not work

If a customer is not recognized, check the email information type and exact address. If access mail does not arrive, diagnose SMTP and sender delivery. Export needed records before deleting customer information.